--- description: Detailed reviews on Upcall based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Upcall with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Upcall Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/605/sales-enablement/software) > [Upcall](/software/108849/upcall) # Upcall Canonical: https://www.getapp.ca/software/108849/upcall Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/108849/upcall?page=2) > Upcall is a communication-driven platform designed to help marketing and sales teams have real conversations with people to engage and qualify leads with proven scripts that collect insights on the phone. Insights serve to generate new opportunities for businesses by closing more sales. > > Verdict: Rated **4.6/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Upcall • Automatically syncs data bi-directionally with integrations. • Set-up entire call operations by just using account information. A user can connect Upcall with over 1000 integrations. • Upcall works with human conversations and gets actual responses to questions. • Screens and qualifies every lead, and only hands off leads that are worth talking to reps. • Sends you detailed call notes and messages after hanging up with a lead. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 11 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Upcall - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing Details**: Pricing starts at $5.00 per lead, with Up To 5 calls per lead. Pricing varies depending on Volume of leads called and number of Call Attempts. Contact Sales to Discuss. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Automatic Call Distribution - Calendar Management - Call Logging - Call Monitoring - Call Recording Software - Call Scripting - Caller ID - Dashboard Software - Manual Dialer - Outbound Call Center - Prioritization - Reporting/Analytics - Sales Onboarding & Training - Surveys & Feedback - Third-Party Integrations ## Integrations (32 total) - ActiveCampaign - Agile CRM - Airtable - Close - Customer.io - Eventbrite - Gmail - Google Workspace - GreenRope - HubSpot CRM - Instagram - Intercom - Jotform - Keap - LionDesk ... and 17 more integrations ## Support Options - Email/Help Desk - Phone Support ## Category - [Sales Enablement Software](https://www.getapp.ca/directory/605/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.getapp.ca/directory/605/sales-enablement/software) - [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software) ## Alternatives 1. [monday.com](https://www.getapp.ca/software/91734/monday-com) — 4.6/5 (5726 reviews) 2. [EngageBay CRM](https://www.getapp.ca/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) 3. [Vanillasoft](https://www.getapp.ca/software/8355/vanillasoft) — 4.6/5 (233 reviews) 4. [Agile CRM](https://www.getapp.ca/software/102073/agile-crm) — 4.1/5 (524 reviews) 5. [Spotler CRM](https://www.getapp.ca/software/20468/really-simple-systems-cloud-crm) — 4.4/5 (453 reviews) ## Reviews ### "Upcall is like finding bill in your jacket pocket, really a pleasant surprise." — 5.0/5 > **Clifford** | *June 28, 2018* | Recommendation rating: 10.0/10 > > **Pros**: Top quality callers, real professionals with the ability to think\! not your usual low quality script readers. Upcall have taken average quality leads, supplied by me, and achieved exceptional appointment conversion rates. Customer support has been excellent and Upcall have been very patient with an IT dinosaur like me. The system has a LOT of functionality, way more than my small business requires, but for a medium to large business it seems to have most everything that would be required. I was about to hire an in-house lead verification specialist before I discovered Upcall. Not only has Upcall saved me a lot of pain by not having to employ a person, the Upcallers bring a level of professionalism that I would not have been able to find. Not without a lot of difficulty at the very least\! As you can tell, I am a big fan of Upcall. > > **Cons**: The only con has more to do with my lack of full IT comprehension, and less to do with the software itself. If I had to critique something it would be the less than perfect intuitiveness of the software, but I see that as a combination of my level of capability and some tweaking that could be done to the software. > > saving time, money and frustration. peace of mind. ----- ### "100% Recommended\!" — 5.0/5 > **Joanne** | *June 14, 2017* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: -Easy campaign setup -Friendly Team ready to understand minute changes in campaign -Local Caller Id integration helps to get better conversions -Caller are voracious speakers with good convincing powers -more cost effective than using a sales person or a call center -Transparent and honest deals -Reliable -Easy to use > > **Cons**: It can be a little daunting to learn from the manual alone, but once you learn the interface it is really easy to use. > > I would definitely say that you won't get this quality service within this price. Most affordable and reliable service that I have ever came across. ----- ### "Waste of money\!" — 1.0/5 > **Jill** | *March 8, 2017* > > I was referred to Upcall from a colleague. So I had high hopes. I paid my fee and it went all downhill from there. 1. You have no control over who makes calls on behalf of your company. You don't select your callers, they apply and are automatically accepted. They will start making calls before you have a chance to vet them. 2. The callers do not follow the instructions and scripts you send to them. 3. The Upcallers are non-responsive. They "apply" for your campaign, then never make calls. When you try to DM them, no response. 4. Although native English speakers, the Upcallers that applied to my campaign either sounded like a pothead just out of high school or such a heavy smoker that it reminded you of Marge Simpson's sisters Patty and Thema. If you're selling cigs, then these are great callers for you. 5. Upcall charged me a mysterious fee the same day I paid my for it. I opened a support ticket to verify these charges and surprise no response. So I opened another ticket and another. Still no response. 6. After several attempts to get things sorted out, I scheduled a call with a rep. It took 3 days to get an appointment. I was sent an automated reminder the day before our call. Then he never showed up for the call. 7. Results? My cost per lead (including the monthly fee. Not including the mystery charge). If that is a good CPL for you then you need to take a look at running Facebook or Google ads. PS, the script I use for my offer has a 70% closing rate across the world. Conclusion: Perhaps they will get better over time, but if the first year in business is any indication how they will run Upcall in the future, run. I'm a small biz owner too, so I overlook hiccups. It happens, no one is perfect. BUT when you don't answer support tickets or show up for scheduled meetings, then as far as I'm concerned you've shot yourself in the foot. As an alternative option, hire someone off of Upwork, sign up for Hubspot CRM with call recordings and you have an arguably better set up. ----- ### "Quality Service with a Unique Platform\!" — 5.0/5 > **Faheem** | *June 29, 2017* | Recommendation rating: 9.0/10 > > **Pros**: -Well equipped dashboard with all the other utilities -The interface is quite good and user friendly and it also gets integrated live chat -Quick Set Up -Reliable Callers -It provides very Good Service and after service support -it is a very Efficient product and affordable service for promoting business -Voice Recording So overall it's a very nice product to buy i will definitely recommend people to this. > > I was recommended this by an old ally. He shared his profit sheet after getting this service. Local Caller ID is a very beneficial way to make conversions. It was a nice and easy way as I nearly did anything. The Up Call team was very supportive and reliable ----- ### "Quality Promotion With Affordable Price" — 5.0/5 > **Mohsin** | *June 29, 2017* | Recommendation rating: 9.0/10 > > **Pros**: There are so many pros of this software but here i will include few of them: -Very much easy to use -It's very fast and it has a very user-friendly interface -It has Native English speaking callers which are a surplus -It is more cost effective than using a sales person or a call center -Transparent deal with no hidden or Extra charges -It also has inbuilt B2B database which makes it easy to reach someone -local presence CallerID allows to always call someone with a local number, increasing the conversation rate > > It helps my business to grow more in each and every aspect. It gives a very good platform. While starting a business this really helped us reach people. Our start up was something we could not even think would scale this much. Thanks to Up Call it was possible. would recommend Upcall to anyone looking for a way to scale their sales efforts ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/108849/upcall?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/108849/upcall) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data