Scoro Reviews

It is a great project management software.

Marketing and CRM are very poor, suggest a bolt on to Zoho CRM Plus

Scoro covers most of what we need for project management and it's deployment won't suck up much of our time. All we need is in one single platform and so we don't have to jump back and forth using various tools. That is basically what we like most of Scoro. For example we can integrate our time tracking in one place together with our accounting function thereby giving us a overall view to see if we stay within project cost. There are a lot more possibilities and we are still exploring.

The disadvantage of Scoro is the cost. At the beginning cost of $26 per user it is certainly not cheap for a small and medium company. And to get most of the gist in using Scoro most companies would probably need a higher plan.

Nothing. Scoro makes working very confusing and unintuitive.

Everything. Scoro is by far the worst application I have used in twenty years of management experience. Scoro is uncredibly antiintuitive a extremely confusing for most of the team members. Even you extensively study this programm for several months, it still has a lot of hidden weird problems. The user interface is really bad and not understandable. The whole app design is complete crap.

The visualization is very nice (For dashboards) and Pipeline is a great tool (which could still be improved)

The CRM, little interaction allowed in Quotes, only through Comments and tagging.
Quotes cannot be found by name.
Some difficulties in saving (Apparently something related to Products, but I delete them and create them again exactly the same way, and I finally win! But takes long hours) - would need also to be able to merge quotes, bring other templates once the quote has already some information (like from a content library)

Automated invoices and budget tracking are our most used tools!

Not as easy to customize as we would like!

I like their project planning to time tracking and team collaboration, the quoting and billing process is great.

The truth is that I find that the initial configuration process can be a bit complex, especially if you do not have previous experience in project management.

Scoro allows me to allocate non-billable and billable work and manage tasks and meetings. Time can be tracked in real time and everything could be planned and scheduled. The Detail Reporting gives me an overview of individual workloads and the Planner could show potential overbookings.

Integration w/ Google Calendar. Sometimes it's not easy to manage all my events from both calendars.

The most impactful feature is the task management, with the possibility to easily organize your planner with time entries

I miss the presence of a checklist in tasksAlso, I find the planner difficult to consult, but I solved this issue by using this chrome extensions [sensitive content hidden]

Scoro provides a centralized platform for managing all aspects of a business, from project management to financial reporting, making it easy to get a complete overview of operations.

Cost: Scoro can be on the pricier side compared to other project management tools, making it less accessible for small businesses or those with limited budgets.

That it is very user friendly and easy to learn

That it lacks some features which are necessary for medium to large companies

connected to Google calendar which allows me to populate my timesheets very quickly
you can plan your projects tasks to see how occupied you will be
easy follow-up for invoicing
global view of projects which helps me better manage them
everything is custom

a lot of different views and metrics - can be overwelming
certain features are not available yet for project planning and calendar synch which can limit your planning

Very good overview of the projects. All data easily accessible and tracable.

I have been writeing about disturbingly small (number) filelds several times - no reaction.

The combination of CRM (including invoicing) and work management (including tasks, projects, time tracking) is rare. Scoro integrates the different solutions very well and offers external integrations to include accounting as well. We haven't tried that last one yet, but we will at some point.
The CRM is down-to-earth and highly customizable. Task management and time tracking seems to be geared towards IT service providing companies, but again, it's customizable and works in different industries and companies.
Not our original focus, but very helpful nonetheless, are the reporting functions. The more we use the system, the more data we can analyze with only a few clicks. Reports for work time and utilization and for the pipeline give us valuable insights into our business.

The onboarding package was an obstacle at first; we haven't used the entire package either, but that may have to do more with the specific conditions of our company.
Project management is still missing a few interesting features. Budgeting and reporting works well, but when working with agile methods, you'll miss a project-specific Kanban board / backlog and burndown charts. Support staff is usually very helpful though, and they seem to appreciate input regarding new functions.

It is great to have access to most of the information related to the projects. Having the Gantt chart has definitely been a plus to the new updates.

I would like to see easiness in linking MY tasks to the project (the dropdown options should be related only to that project especifically and not ALL projects that are not even assigned to me). This is especifically when doing an event.
Also, when closing an event tht I modified, I'd prefer to go straight back to the main schedule, not just to that one event separately.
The Gantt, even though it's been a gread addition, still needs more work.

Ease and comfort
User interface
Follow-up
Reminders
Ease of change

Nothing - All specifications were fun and easy