Brilliant Directories Reviews

I managed to create a website which allows me to work from home and make some extra money to help with the bills. I created a top-notch website with no knowledge of programming or coding, thanks to the great work done behind the scenes by everyone involved with Brilliant Directories. They are truly passionate about their work, and it shows.

On the positive side, Brilliant Directories is very easy, in fact effortless, to initially get up and running. That's good.

On the negative side, I'm finding it difficult to understand how to customize the system according to my needs. I am a web developer with years of experience with php, javacscript, SQL Server, etc. I just a simple set of documentation which tells me how I can access the source code, and what the API is (if there is one).

The Customer Service response time is very fast, and so far they have been very good at helping with DNS changes. However, with regards to customization, so far I have only received responses telling me it can't be done, or I have to ask for a quote in the marketplace, or I have to spend $100 of my allowance to set up a call with an expert.

I am a web developer! I want to do this stuff myself. Please help me out here. (I've already paid a reasonable amount of money. If I need something that I can't do myself then, rest assured, I'll pay you more).

Thank you.

I'm now ready to take my business to the next level and we can level up without breaking the bank!

The overall experience using Brilliant Directories is good despite some limitations

The fact that I can test my business model is very good. I was able to quickly get a directory site up and working while I was planning other aspects of my business like the marketing etc...

Exceptionally well executed and the enjoyment in building sites is increasing as we unlock and learn what it can do.

The fact that we now have 4 active directory with the optional VIP add-on activated is the ultimate proof that we believe this platform is worth the investment or both time and money.

I've never built a directory or listing site before but when I finished, I was so impressed with my work that I couldn't even believe I built what I was looking at! If I had blog content already completed, I literally could have launched the first night I first started working with the software.

I saved a lot of time and money. Indeed, Brilliant Directories offers us a very successful nocode solution that allows you to set up a lot of business based on the user community.

There was definitely a learning curve with this software. I was not aware that so much HTML knowledge was necessary. Even the support is answered in a way that tells you to go in and change some HTML, which I think is misleading. I am not that knowledgeable in programming languages and I'm finding it difficult to go in and make some of the changes I need to make. The term 'widget' is also misleading. I'm sure the designers/creators know that many of us are coming from WordPress and for the most part, their widgets do not need extensive editing via HTML to do what you need. With BD, there is no WYSIWYG editor for the widgets which makes it nearly impossible to get the widget to do the things you need unless you hire a developer, which brings me back to some of the features being misleading. If you are like me and running a one-person show, you will not be able to pay thousands or even hundreds of dollars to get a widget to display differently, something that should be easily editable via a WYSIWYG editor. Also, searching for which widget controls what is confusing, even when viewing your website as an admin. I think this is powerful software and I can appreciate the time spent developing it, however I think more consideration needs to be given to those who are not developers. It's only fair.

I have been looking for a platform for creating business software and its vendors directory. I analyzed many Word Press Directory Themes available on the market and decided not to compile my system from numerous plugins but to use integrated platform devoted for this purpose.
After comparing Market Grabber, eDirectory and Brilliant Directories platforms I have chosen the last one.
Pros:
1. Convenient directory structure. I will use Listing feature for Vendors and Product feature for software systems.
2. Continually developing leads generating module.
3. Perfectly developed users training and support system (videos, documentation, community forums').
Cons:
1. There is not possible to set up hierarchical structure for products feature.
2. Products rating and review functionality is missing.
3. Not very flexible pricing setting system for different membership levels. It would be nice to set additional payments for every category and service area.

It has been exceptional, I love the videos like I told representative, I stay up late at night just watch them. They are great educational tools. The conference calls are great because you get to learn from other entrepreneurs from all over the world. I didn't have that experience with the other company., or maybe they didn't stress it enough as Brilliant directory does. The other great experience I had in the last few days, is the call that I get from the owners of Brilliant directory, representative a co-owner calls me to congratulate me on my site. That tells me that they are paying attention to what new business owners are doing, it tells me that they are not just for our money, but also for the success of our business. That is key!

Going to focus in the negative, which is probably want you want to hear. Before I start, I love your product and I'm looking forward to adding more directories in the future. OK, the bad stuff.
1. Reading through previous posts, over a year old I read that restricted access admins still cannot be created - this is essential to a large directory!!

2. Your offer to make a one off payment rather than monthly concerned me initially, regarding credibility and why? Why would any business prefer short term gain rather than a monthly rental? At first this set off alarm bells regarding cash flow, then I came to the conclusion that it is probably due to a high churn rate of directory owners, so hit em big once makes sense.

The rolling last month - ending forever this month is a bit cheesy too.

Customer support, I deliberately gave you a low rating to make you notice, in reality customer service was great - BUT offering a better level of support to paid members is not encouraging for newbies trying to get their directory functional within the trial period. I did get a reasonable explanation regarding resources, but I still think its not a good idea.

Conclusion - love it.............just need to make it work now.

This software is good in terms of functionality as it manages subscriptions nicely and wraps the directory functionality into one. However, the user interface is pretty confusing. It takes a long time to figure out how all of the pieces are connected (i.e. where links are stored, how to change forms, how the forms connect with widgets etc.) The UI and the flow could be more user friendly and obvious. Perhaps there should be an overview about how all of the pieces of the website link up to each other. Once you figure out how to use the tools, it requires jumping between many different components to implement a simple change, so it is a bit clunky. Additionally, you really need significant coding experience to customize. I.e. Part of the reason we purchased this software was because it had many of the features we need, and in particular I was told pre-purchase that there was a way to create different types of users (i.e. a general user, A listing user, a non-listing user) and that I could also customize what they each see in their profile. In reality however, in order to customize what each sees in their profile, you need to custom code, which I wasn't aware of....Overall the software includes great functionality for running a site and managing subscriptions but could be more user friendly.

I am greatful.i found them. They are professional and have excellent technology that fits my needs. Their platform allows for users to monetize it and Brilliant Directories is not counting my potential revenue. They come from a solution approach.

We could never have gotten our directory up and running with Brilliant Directories, or something like it.

I've been helping a budding entrepreneur consider launching an online business. She wanted to launch an online local directory of her hometown with the purpose to improve both online to offline opportunities for local businesses and the community. The only problem was she has no technical background.

I recommended Brilliant Directories to her because offers a simple turn-key website solution with unlimited possibilities without the need for any technical experience. They give you the confidence to focus on managing operations by saving tremendous time to launch any website directory concept. Discover other website themes they offer such as; classifieds, job board, e-commerce site, blogging, etc.

We experimented with the 14 day free trial and it was clear that Brilliant Directories out of the box was better then anything else (sorry wordpress I still love u for blogging). Along with the amazing directory component it offers an internal email system and a lead generation/management component for further monetization options. During the 14 days we had time to determine that Brilliant Directories was the best option to run an online directory instead of using a premium wordpress directory theme or plugins, etc.

Along the way we experienced amazing support and customer service via their online solution center, forum or directly via email. We also enjoyed the explainer videos on the Brilliant Directories YouTube channel by Patrick and other trainers. A few times I required some advanced technical support and Brilliant Directories team came through with immediate response offering suggestions and options.

We look forward to rolling out our new Brilliant Directories website and other future concept websites. Thanks to the entire Brilliant Directories staff including special thanks to Kelvin & Dennis for timely support and professionalism. We highly recommend Brilliant Directories to anyone interested in operating an online website. Cheers.

Excellent. I sent an email to support on a Saturday and [SENSITIVE CONTENT HIDDEN] even called me back a couple of hours later and spent a lot of time on the phone with me.

Overall, it is an amazing system. BD is constantly improving and developing, and I am thrilled to be a part of it.

When I conducted a "Service Needs Assessment" for my Niche Market Project, it became obvious that the Niche has a severe shortage of:
1. modern Cutting Edge Technological tools to drive (CRM) Customer Relationship Management strategies,
2. it also lack (CMS) this is Content Management Systems to inform customers and support customers
3. above all it lacked a well organized networking environment which is a critical success factor for business growth.

Item 3 above is one of those factors any business cannot ignore, we all need to build a well organized network environment through which we can market, promote our products or services. To achieve this we also need credibility in the way we organize our network within and outside our Niche market to also attract new customers. That is how the Directory idea cropped into my decision min-map.

I reviewed several directory software on the market including the WP directory plugin, but they all fell short of a well organized system of developing and setting up one's directory.

Then this happened ........ I accidentally hit on the Brilliant Directories. I liked the step by step support they give when I began setting up my directory, and the fact that almost 90% of the directory was already set up before I even began customizing it.

As if that was not enough I had a hand held process as I began customizing the directory all the way. That is why I believe Brilliant Directories were the best choice, you are never left alone in the cold to take care of the tricky config, plugins set up, theme customization, coding and all that mambo-jumbo tech stuff. That is why Brilliant Directories is not only the best choice I made but the best choice anyone can make, if Directory business success is what they need.

So far I have not been able to get a proper receipt for one of the packages I purchased. I wrote back to Billing yesterday and I have yet to recei8ve a reply . I spoke with Kelvin yesterday as well, and he attempted to make it happened but it was not executed properly and I am reluctant to disturb him again as he claimed to be extremely busy with world wide clients.

Excellent. [SENSITIVE CONTENT HIDDEN] is also super responsive - I email him and he gets back to me instantly. That's great customer service and means a lot.

When the Government of Canada, Department of Canadian Heritage, and the Office of French Language Services of the Ontario Ministry of Health and Long Term Care financed our interpretation application for the ministry of health, we needed to find a platform that allowed us to easily and quickly build, customize, and manage our website and mobile app landing page.

We first tried using WordPress but customizing third-party themes and getting multiple plugins to work correctly with one another proved to be far too difficult and time consuming. We even rented multiple web developers to get WordPress to work for us but they were too costly and couldn't build us the website we needed.

Brilliant Directories' stock Bootstrap theme is beautiful and functional and has more features than we even need (but are happy to have!). Our in-house team was able to quickly make custom design changes while maintaining the functionality of the website. We were even able to make our customized app landing page on the BD platform (http://www.accueilfrancophone.com/med-interpret)! Customer service was also top notch. We opted for their Professional Onboarding Plan which was definitely worth the money - saved us loads of time and helped get us up to speed on the platform. Now our team can manage the website without a problem.

I couldn't have asked for a more perfect solution. The entire team here at l'Accueil francophone is thrilled with Brilliant Directories and our investors are happy that we were able to get the website and app landing page launched quickly.

Feel free to take a look at our website: http://www.accueilfrancophone.com/