Assignar Reviews

The product is very current and in turn makes it user friendly. It can be hard when it comes to implementing new systems into an established team, Assignar allows a friction free process for any kind of team member.

How quickly the response to changes that are made in the System. Great Customer Service when needing Support. User Friendly, able to adapt to our Companys Needs.

Filtering could be a bit more improved.

Unfortunately, with how they handled our business, there is nothing we like most.

Please see my overall experience below.

Generally easy to use, allows management to communicate jobs with staff and also vice versa staff to communicate issues in the field. We get dockets in real time once completed and our CSM is onto any issues we have instantly via email and also in our regular zoom meetings.

The app. With minor improvements for the fieldworker but major improvements are required from a administrators point where it is near impossible to schedule works and make use of Assignars resources from an app.

The compliance management is the key feature that has been the most beneficial for the client I set Assignar up with. It makes managing plant and personnel compliance very easy. It allows all associated plant documents (along with scans and images) and service to be easily accessed in the field by our workers if their client requests to see more information. The same goes for worker's qualifications and licences. It keep them all in the one place, easily accessed from an app. The digital forms have also been adopted quickly and saves time on site, not dealing with paper records. Underground asset management and safety is key in this client's industry, so allowing Dial Before you Dig drawings to be uploaded directly to a job saves alot of time printing out the plans, or even if you weren't printing them you'd still need to take a long time going through all the emails each Utility Company sends through. So it also acts well as a document repository for project specific documents. This saves fieldworkers needing to access the other cloud platforms (e.g. Sharepoint) - it's all accessible in Assignar.

There is a decent learning curve when learning how to set up the program. The support and training was delivered very well though. I do think though that a business would still need someone 'driving' this platform on a regular basis. It's not a set and forget system for a small operator. Like most online systems, it only works as well as the data that is put into in and who is looking after and monitoring that data.

Assignar provides us with a great platform to run our business and gives us all the information we need to make informed decisions.

Setting up new employees can take some time but once they are set up Assignar makes it very easy to manage them

Assignar makes it possible for us to stay coordinated with othe team members during our operations.

Push notifications of Assignar should be improved with better features.

It was a great improvement from a whiteboard. The ease of communicating with all our team was a big difference. My phone stopped ringing as employees were able to have clear vision of their allocations & teams.

The transition from old to new was hard. Getting a clear picture from assignar as to where everyone was on one page was hard from a planners point of view. I was use to looking at 1 day to a page spreadsheet. This method made it a lot simpler to shuffle men from site to site. I still use this method, then transfer the allocations into assignar.

Easy process and job tracking and transparency

Integrating with accounting software (xero)

Being able to allocate machines to staff and the correct paperwork to the jobs

Invoicing would be good to invoice from the digital dockets and have it flow through to xero

I like software because it has many functions that help our time management, payroll, and safety needs. The software does so much more then first expected. There is a lot of deep level stuff that we are continually rolling out throughout the time have been using it. We've been able to adapt more and more to help save time, energy and money for our company. Their customer assistance is really like no other I've seen. All of them are great and have a lot of knowledge of Assignar capabilities. But I'd like to give a shout out to [SENSITIVE CONTENT HIDDEN]! She has been of great assistance in our transition and continues to give great support. She's quick to respond has great knowledge and is kind, courteous and will to help with all our needs! Shes the reason we stuck with the program till we had fuller knowledge in allowing the software to shine.

Its not a really negative, but it just takes time to unpack everything. There is so much and it takes time to figure it out.

The best part about having Assignar is being able to work from anywhere! Especially in the current times of Covid-19 it has been a life saver for us being able to work from home. I love using the scheduler feature and the Assignar help was awesome with giving some training to get used to using it.

We found the move from our old software fairly smooth. It did take a while for our operators to get used to working from an app on their phone but with the help, support and training from Assignar it was made much easier.

Assignar have worked hard to fit with our business, it is constantly evolving & improving to meet our needs & the customer service is wonderful, always a phone call away.
The guys on the field love the App, find it easy to use which means they, in turn, log everything we need to make the business side of things run smoothly & efficiently. Thanks to Assignar we have managed to bring all our guys in house from an external payroll making it easier to track project costs as well as slash our payroll expenses. Best of all it was a surprisingly easy process once we had Assignar set-up & running correctly. We are still yet to use many of the functions Assignar offer but the more we use it the more we realise it can do & the more functions we want to use.

Some things can be a little cluncky to use but this is being improved constantly & anytime we come across one of these issues & mention to the Customer Services team they work hard to stream line it & improve.

I'm involved with all aspects of Assignar but I especially love the ease with which it is maintain our Health and Safety compliance documents for contractors as well as qualifications and inductions for our operators.
I also love the fieldworkers app and the guys have adapted well to it.

We have a couple of operating issues as we allocate multiple assets to single fieldworkers but we are hoping to fix this.

App friendly and quick way to ensure Sites have access to documents in real time, tracking timesheets for payroll. Tracking the expiry dates of compliance and licenses is easy.

Workshop/Company Tool tracking, scheduling employees for "one offs" and the ability to be flexible with the start finish times without creating and order.

Ease of use
Field Worker App
Alerts
Custom Forms
Compliance Notifications
License Expiry Notifications
Allocations and Job Bookings
SMS Communications

Not really found any yet

Assignar demands better business processes.

With the implementation of Assignar we had the opportunity to review our processes, master data, reporting, structure, etc. and improve quality and productivity while reducing the time to invoice our customers. Quality, productivity and timeline are linked and improvements to one or two of these normally comes at the expense of the remainder. But not so with Assignar.

The real time aspect makes work flow easier to manage.
Employee self service.
Assignar support in reviewing and rectifying issues.

No push notification to fieldworkers of their expiring licenses and inductions.
We are not able to manage fieldworker availability.

Assignar is all you need! From the introduction of a new client, throughout the project, to wages and invoicing....everything is in one program. This allows each different department to assess the details they need whether in the office, on-site or working from home.

When exporting a report you need to format the excel document each time. It would be good to export to a saved template.

Provides us with a central location for all orders instead of multiple spreadsheets.
Allows us to capture information from the field through timesheets/dockets/forms.
Custom printing of forms allows us to output forms in a format that looks much more professional
API allows order retrieval and creation through third party applications and integrations with other systems.
Staff very responsive in requests and open to development ideas
Ongoing development and well supported

Workflows and associated notifications don't quite work how we would like.
Some changes in orders have been a step back.
Only being able to complete one version of a form at a time.
Custom printing photos is restrictive

Assignar was vital for UGL to gain accreditation on a major rail infrastructure project. We are required to follow our project partner`s asset compliance process whilst working on a joint venture project. We managed to gain asset accreditation for the project, largely due to Assignar's compliance module. The software support team at Assignar were able to automate our paper based/Spread sheet process within a very short timeframe which allowed us to pass our compliance audit without any complications and set up a valuable tool for all future works.

We have experienced minimal cons which were quickly addressed by the software support staff. As we are dealing with an app solution we needed to rethink the way we align our procedures (This was also a positive as we were able to enhance existing processes)

Overall asset management program that is easy to use and provides all the tools required for the critical day to day operations of a heavy machinery business.

Nil. We are extremely happy with all the features and functions that we are utilising.

I believe the more we integrate Assignar in our overall business, the more we see value in our commitment paying value! The customer service is second to none and the product continues to impress

I would love the see a journal or area that you could have notes on employees/clients/projects... Also, from a HR perspective if there was on folder that you could set tags too that would make this Software a one stop platform!

Its potential to manage huge numbers staff, logistically and administratively. It has an internal sms system to communicate with staff.

I cannot think of anything that I don't like about it.

I think the ease that you can navigate around and the ease that you can make changes and you automatically see those changes.

I think just getting used to the original, then you get updates and think WHY. Some of them I don't understand why updates were made.

That I can reach my employees all at the same time. AND THE SUPPORT STAFF ARE ABSOLUTELY UNBELIEVABLE.

When I can't quite customize the software to exactly what we need. Though I understand that it covers a range of industries so I don't expect it to be 100% perfect for what we need without us making some changes to suit.