SquadFusion Reviews

The most impactful features of squadfusion for our company is the registrations (it would allow us to received and export contacts or register person on the squadfusion). We found the product slightly easy to use due to self explenatory terms.

We would like to improve the Fees option or tab to be more user friendly and easy to navigate.

I am President of a youth baseball and softball program in a small town in Southwestern Ohio involving 275 youth and 75 adult coaches. Our program is celebrating its 60th year in 2020. We always work closely with the local school to register our players and in fact practice and play our games on school fields. Just as we were ready to start registration, the Governor of Ohio closed schools in early March. I had to quickly choose an alternate method to register 350 players and coaches. After a week of research, I chose SquadFusion and was glad I did.

Their customer service was outstanding. They were quickly able to get me up and running helping me to recreate my database on their system. Registering players online was amazing and saved me hand entering the data. They were helpful in customizing their system to fit our needs.

By the middle of June the Governor and the School Board gave us permission to start playing games and thanks to Squadfusion we were ready. We had a relatively normal summer season that was delayed by only two weeks. We are now getting ready for our Fall Leagues.

I highly recommend SquadFusion.

None.

I am looking forward to the off season to fully develop our SquadFusion website. I can see that it can do so much more.

I’m relatively inexperienced at creating and maintaining a web page, but SquadFusion’s software is straightforward. It’s easy to make changes and save them quickly. It does not require knowledge of code, and it has many similar features to an email message or a word document. This meant that I could get the site up and running relatively quickly. I really like the payment plan features, including our ability to create discount codes.

The best part about using SquadFusion has been the support from their staff, specifically CSR. He was accommodating from day 1 as we set up a webinar to preview SquadFusion and ask questions. One of the determining factors in our youth soccer group choosing SquadFusion was the understanding that we would primarily deal with one person throughout the on-boarding process. There are certainly other employees of SquadFusion who handle tasks, but when I have a question, I contact CSR directly, and it’s CSR who responds. The response time is always prompt. Additionally, throughout the on-boarding process, CSR would schedule webinars to answer questions. Very often, our webinars went beyond the time allotted for the call, and CSR graciously continued to answer questions and prompt me through the set-up process. I highly recommend SquadFusion.

There have not been any cons to using this software.

Heaven sent! They were able to customize this program to fit our very specific needs. [sensitive content hidden] has been so available to me for training and questions. This company has been a lifesaver for our business!

I wish there was a user's manual so that I didn't have to bother [sensitive content hidden] so much.

Saves me a ton of time.
Makes it much easier to communicate with players and campers.
Able to set up registrations right away.
Able to accept credit card payments with hardly any setup'took less than 10 minutes to get everything set up.
No longer need to track player information on spreadsheets, email lists, group messages.
Love that I can type one message that parents get via email and kids get via text.
Easily able to see who was available for special events.
They're very responsive as a company'.great support with questions and issues.
More affordable than other alternatives.
I didn't have to invest a lot of time to learn how to use it.
They're very open to feedback and have put some of my requests into the product.

The only con is I have so little tech savvy at times I need help. The other con is at times I get a little confused but they are always there to help

Squadfusion makes managing a sports team easy. It saves time and creates management and overview efficiency. Our business also reflects a level of professionalism over other teams. Tracking for our business is at our fingertips. Our customers have transparency with their registrations.

Not having a paper or electronic manual to refer to

Ease of use for my clients and for myself as the administrator.
Fantastic support and customer service with a very quick response time.
Good value for your money.
Ability to seamlessly customize my program.
Started small and added features As we went along.

Nothing... I am a senior citizen and everything went smooth.

The software is super user-friendly and our parents love that all their information is housed in one place. The customer service is some of the best I have experienced. [SENSITIVE CONTENT HIDDEN] and his team are so prompt getting back to me if I ever have an issue or question. Highly recommend!

Honestly, I don't have any cons for this software!

The links to email and alerts is the best so I make sure I see the latest updates and alerts. This is especially handy when I am only connected to my cell phone and the timing of my response is crucial for getting to play or not. The other feature I really like is the tracking feature for who is playing and who is not that week.

It has been a little difficult adding my picture to my profile and looking to upload it. I really do not have anything else that I have issues with. It might be good if it had a way to easily add videos or pictures. I may just need to learn how to do this if it is part of the software. Not sure

More efficient than email list in communicating with members; easy for members to register and participate; more efficient than group emails; company very responsive to new ideas to make our particular program better and more effective.

I really do not have any negatives as it is the best program that I have come across that serves our needs.

Saves me a ton of time.
Getting credit card payments set up was easy and money is transferred quickly. Like that it comes directly from Stripe.
Like the flexibility of payment options for registrations.
Easy to get new members registered and assigned.
No longer need to track everyone's information on spreadsheets, email lists, group messages.
They're very responsive as a company.great support with questions and issues.
More affordable than other alternatives.
I didn't have to invest a lot of time to learn how to use it.
They're very open to feedback and have put some of my requests into the product.
Run all the registrations through SquadFusion but have a website for other stuff. For now, we want them separate, but it's easy to include registration links into our main website. And we can easily tweak SquadFusion so it looks similar to our other website.

like any software there are some bugs, but they are more annoying than showstoppers. And that SquadFusion works quickly to fix them.

Keeping our group organized. The additional posting features is growing the interaction with group and has lead to sharing of new and old information I don't feel would have been shared if it were not for this product.

Deleting past events is the only con of the software. That could just be me but once something has past I don't like to mess with it anymore.

Overall SquadFusion has many great things. Easy startup for new users. The software can be changed to fit what my needs. Great customer Service. Registering new players and parents easily understood. GBSA is growing organization, that with this software we are able to attend better to members, deliver more value because not spending so much time and energy updating the website and tracking everything.

1. The site looks great, it's modern and clean, and easy to use.
2. It is also very flexible, and able to adapt to my organization's needs.

I am completely satisfied!!!
I have no discrepancies with the way this program operates.
My only regret is that I didn't find their program sooner.

quick and easy. no hassle. very intuitive. keeps everything organized. Prior to using this, there was a lot of e-mail exchange, lost e-mails, etc. This is very clean.

no real complaints. Very short start up curve that maybe could have been shorter. Overall very good

The software was easy to set up and is amazingly powerful. I've had a positive response from registers on how much faster and easier registering is compared to past registration site.