Homebase Reviews

It is a great and modern way to help a company to manage and recruit employees onsite and online.

This is a fantastic website/app. I use this mainly for scheduling and staff communications. It is easily navigational for my staff and very user friendly for my use too. This has been as asset to my work place. Staff can request days or time off with ease. This is also fantastic to help with payroll budget tracking. You can also keep track of staff information like emergency contact etc. which is a necessity to have on hand. There is a timeclock built into this app which I don't use, however, from what I explored of that portion of the app it is very helpful too. One of my favourite features is the hiring aspect of this app. You click on the hiring tab and you can post one job listing that will translate to all hiring sites I know of (Indeed, google etc). This is perfect to get all the resumes in one place and it tracks things like if they have their foodsafe certificate, or any other requirements. Long story short - 100% would recommend. Try the FREE version and see what it can do for your business.

We are on the essentials plan. We have 45 employees. some of those employees are able to do more than 1 job. some of those jobs are a higher paying position (like bartender vs busboy)

When you hire a bartender at $15 per hour, if that bartender picks up a job as a busboy at $10 per hour - the software won't allow you have that bartender get paid at $10 unless you upgrade to their "plus" plan.

What was not explained was why this just became an issue in december 2023 and was not an issue when we onboarded all employees in september.

for that reason - i will not be renewing and will be sourcing a new sofrware. if i'm going to pay a higher cost, it wont be for the lack of customer service i've recieved to date.

i'll gladly update this review if the team can fix my issue but based on the customer service response i've seen so far...i dont see that happening without me making some noise.

Great! Customer service is what stands out by far. The few times that I have had to call for help, your team has been warm, friendly and very knowledgable.
My employees can get help too!

I find the app easy to use for administrative and the employees find it easy to use for employment information.

Having scheduling, time tracking, payroll, tax filing, workers comp insurance and audits all in one place is a lifesaver.

I have been using Homebase for a year or two. I tried cutting expenses and using Jobber but it was much more work. I use Homebase to let the employees know when they are expected in and when they should clock out by. Because we are on the road it is only estimated. Homebase lets me put in a shift/run and Jobber gives them the program ordered. It’s like Homebase is an outline and Jobber is the report.

customer service is awesome. They are USA based, super easy to reach, friendly and fast. the system is very easy to use

Homebase is very user friendly, reasonably priced and lots of features!

Quick easy and simple nice that they let you get loans

From onboarding to daily use very easy and undemanding if you are a busy business owner.

Overall it was great, i liked clocking in and out and found the system to be efficient and useful. I wish the time-off and holiday were on the free plan too. I think that would make more people want to sign up. Other than that I enjoyed it for two years. I would highly recommend this even if your new.

My overall experience with Homebase has been quite positive. The platform’s intuitive design made it easy to manage schedules and track time, which significantly improved our team’s efficiency. The built-in communication tools were particularly helpful, allowing us to stay connected and coordinate seamlessly. However, there were occasional technical issues, such as app lag, which sometimes hindered our workflow. Despite these minor setbacks, Homebase has been a valuable tool for our team, and the responsive customer support has been a great asset.

Homebase is literally an addiction. All of the tasks that need to be done with this product are agonizing for any manager. But this product makes it not only easy, but enjoyable! I actually love performing all the tasks on Homebase because it is so practical, straightforward and simple. I am on the app multiple times a day just reminding myself of who is working when. I would be lost without this product and in terrible shape. Thank you for 3 years of making my life easy!

Very easy to use. Very intuitive interface. Easy to add/terminate employees and set up schedules. This has been one of the most user-friendly apps we have used and all employees have access to it.

Streamlining administrative tasks with great customization.

A very positive experience and software that I utilize regularly for multiple jobs in hospitality. Even though I have been using this product for a couple of years now, I am constantly learning about new features within Homebase.

It has been great. Able to keep track of applications, vacation and overtime.

I use it everyday at work and for other employess as well, as a restaurant manager. I completely rely on it

I really love it. It simplified my work scheduling and employee time clock.

It's a great software for small companies.

It was a good experience, used it for 2 years

Have been blessed with the ability to utilize a free app that allows me to schedule crew members & allows them to message each other if schedules need to change. Our volunteer ambulance agency also frequently holds training for other departments, meaning that I can add crew members/roles while I have students & then can remove them once classes are completed. Other apps that I have used had caps on the number of persons allowed to be added & even after deleting a person they still counted on the total number, meaning I couldn't add anybody else.

Homebase is perfect for our Small Business use; allowing our team to notify, communicate and recognize. Homebase keeps us structured and on task. It informs us professionally & personally with our everyday responsibilities.

I highly recommend this app to all companies, especially those that run festivals, concerts and events. Our first experience was 20+ people using it for our first festival of the season, not one person had issues with clocking in and out. We were only going to use it on festival days when we have temps working however, our company liked it so much that we are using it for every day timesheets and payroll. If someone forgets to clock-in, it is easy for the administrator to go in and edit the time.