--- description: Detailed reviews on Member Solutions based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Member Solutions with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Member Solutions Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Pilates Studio Software](/directory/869/pilates-studio/software) > [Member Solutions](/software/107347/member-solutions) # Member Solutions Canonical: https://www.getapp.ca/software/107347/member-solutions Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/107347/member-solutions?page=2) > From marketing and sales to management and retention ... a complete CRM for martial arts and fitness businesses. Book a quick chat to learn more today\! > > Verdict: Rated **3.9/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Member Solutions Turn any tablet into a digital front desk where members can check themselves in. Whether on a mobile phone, tablet, or desktop, members enjoy the flexibility and convenience of hassle-free digital signatures\! Simplify life for families at your studio with our Family Accounts feature. Busy moms and dads can effortlessly book classes, purchase gear, and manage memberships for the whole family in one spot. Add retail products and memberships to the Marketplace for an instant online pro shop. Encourage members to shop more with exclusive promo codes set up in the software for added savings and benefits. Embed lead capture forms on your website. Assign leads to staff. Set workflows with automated emails and text messages to effectively turn leads into committed members. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 71 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Jonas Software - **Location**: Hatboro, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: For pricing information, contact Member Solutions directly. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Attendance Management - Attendance Tracking Software - Automated Scheduling - Belt Ranking Classification - Billing & Invoicing - Booking Management - Class Management - Class Scheduling - Client Portal - Client Profiles - Communication Management - Contract/License Management - Credit Card Processing - Customer Database - Dues Management ## Integrations (1 total) - Brivo Access ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Pilates Studio Software](https://www.getapp.ca/directory/869/pilates-studio/software) ## Related Categories - [Pilates Studio Software](https://www.getapp.ca/directory/869/pilates-studio/software) - [Club Management Software](https://www.getapp.ca/directory/152/club-management/software) - [Membership Management Software](https://www.getapp.ca/directory/171/membership-management/software) - [Fitness Software](https://www.getapp.ca/directory/673/health-fitness/software) - [Personal Trainer Software](https://www.getapp.ca/directory/745/personal-trainer/software) ## Alternatives 1. [bsport](https://www.getapp.ca/software/132863/bsport) — 4.3/5 (328 reviews) 2. [MyStudio](https://www.getapp.ca/software/2046487/mystudio-app) — 4.5/5 (171 reviews) 3. [Gymdesk](https://www.getapp.ca/software/108981/martial-arts-on-rails) — 4.8/5 (148 reviews) 4. [Clubworx](https://www.getapp.ca/software/105811/clubworx) — 4.6/5 (79 reviews) 5. [Wodify](https://www.getapp.ca/software/91421/wodify) — 4.5/5 (154 reviews) ## Reviews ### "Quarterly Review - Feb 2013" — 3.0/5 > **Thomas** | *February 5, 2013* > > **Pros**: Customer support (on-line chat but more specifically via telephone) has been outstanding. The software system is certainly fully functional for maintaining staff schedules and processing account payments. > > **Cons**: The software seems designed more for the large, big box fitness clubs, which could make it difficult for small boutique type clubs where staff requirements are more personalized and facilities are more constrained. For someone like me that was not familiar with fitness club software, I found the business software concept difficult to grasp. Initial training was limited to several 30-min webinars where the client spent more time watching the instructor operate the software instead of gaining hands-on experience. There was a level of frustration on the part of the instructor because I had difficulty understand the overall concept of terms and processes. Introductory training was rudimentary at best and did not help much in terms of learning how the total system was designed to be used. Jeff D in customer support has taught me more in during telephone support calls and guided me through the system to correct a number of problems I had. Can't say enough about his terrific help\! > > I'm still having difficulty navigating through the software at times trying to resolve problems that I most likely created learning the system. I'm happy with the system, but still learning my way in the process. ----- ### "28 years in this industry and MSI is the best service I have ever used" — 5.0/5 > **David** | *April 26, 2016* > > I began teaching martial arts in 1988. Over the years I have used literally every single "ABC" organization for billing in this industry, and several outside the martial arts industry. Every single one left me with a bad taste in my mouth, but I assumed that there was no real option. In 2009 I was reorganized my business. On the advice of a brilliant mind in this industry, Michael Parrella, I gave MSI a call. Honestly, I would not have done it if it wasn't for who was recommending them. To say I was shocked would be an understatement. I have used them ever since that day. To put this in perspective, as my business grew I began sighing between 60 and 75 contracts per month. I was a small, low tech school learning how to suddenly handle "success". MSI has always been there for me. And the service has been incredibly reliable. An easy to use web site and excellent support staff. Not just efficient but friendly. And finally, when I had a medical emergency in my family, MSI was there for me. I don't think , wait let me say I KNOW, no company would have been there for me that way. I can not adequately convey how happy I have been and strongly recommend MSI to anyone in our industry ----- ### "Volo" — 5.0/5 > **Kelly** | *August 4, 2018* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The software is very easy to use. It has all the info needed to help me run my small business > > **Cons**: No real problems with the software. Every once in a while there are small problems but the staff always fixes it as soon as they can. There online chat people are great. ----- ### "works well" — 4.0/5 > **Della** | *May 29, 2018* > > **Pros**: easy tracking of client appointments, easy to tell when a client owes money. Easy for payroll and scheduling of multiple appointment types > > **Cons**: unable to upload documents to email out, unable to search via questions, hard to customise to our specific needs ----- ### "It's been a tremendous experience with this company\!\! They're anazing" — 5.0/5 > **Patrick** | *May 9, 2018* > > **Pros**: The customer service is outstanding\!\! All are the absolute best at what they do\!\! It's always a pleasure dealing with them and for all their help :)) > > **Cons**: That we didn't switch back to them sooner\!\! We had used their software previously at another facility and loved it. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/107347/member-solutions?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/107347/member-solutions) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data