Hemlane Reviews

Makes my life much easier

Reviewed on 10/10/2018

Mostly excellent! Their team is very responsive and supportive of any issues. They want YOU to succeed. They even helped me see that one of my units was underpriced and I ended up renting it out for $100/month more.

I like Hemlane

Reviewed on 11/3/2020

It's been a good experience overall.

Good enough

Reviewed on 2/18/2022

Good enough

Organized at last

Reviewed on 12/16/2019

Customer service has been my favorite part of this experience, followed closely by the hours of time saved managing my 40+ college student tenants.

Great product for partial self-management on remote properties.

Reviewed on 5/7/2019

I own 21 properties, 30 doors. We experimented with 2 properties in Florida (I live in Utah) and we were very impressed at how well it worked. We have recently moved 2 more remote properties from Illinois and 2 from Tennessee. We would move all our Florida properties over if Hemlane had a larger footprint in Florida.

I also use their "simple" option for my local properties now which allows me to use there financial tools to collect rent and manage tenant needs w/o their local network of agents and full maintenance service.

It is a good tool for those that want to reduce program management cost and be a little more involved with the program management itself w/o being overwhelmed.

Best Value and Easy to Use

Reviewed on 3/8/2020

They are very responsive. The agent I used to get the account was awesome and easy to work with.

Great Property Management Solution

Reviewed on 6/15/2022

Managing payments and property is so easy now

Reviewed on 4/12/2019

Hemlane has made my job easier and quicker. The fee charged by Hemlane is really nominal and I have blessed by the client by going onto this software.

Hemlane Enthusiast

Reviewed on 12/1/2020

I have 7 doors in 2 states, one door with Hemlane and 6 with a private management company. Considering what a management company does and charges, Hemlane is a steal! With Hemlane's Complete Package, I'm strongly considering taking all of my units to Hemlane.

Great experience!

Reviewed on 3/18/2022

I have had a great experience using Hemlane. I moved to a new city over an hour away and instead of selling my house, I wanted to make it a rental property. The rental property industry/ process was all very new to me and Hemlane made it very easy. I have the "Complete" package and it gives me a huge sense of relief.

I did not need an agent to help find a tenant, but I do use all of the other features in the package. I am not the first point of contact the tenants go to if there are any issues with the house. The tenants go directly to Hemlane. I was able to provide Hemlane with services providers that I have worked with in the past that I trust and know will do a good job. Hemlane will coordinate any repairs with those service providers and ensure the job gets done.

Overall, I have been very happy using Hemlane. They have been responsive to my questions and have fulfilled all of my requests. They are professional and you can tell they want to ease the stress of owning a rental property.

The Best Property Management Software For Real-Estate Investors and Entrepreneurs

Reviewed on 1/24/2017

Hemlane is a wonderful tech enabled property management solution for real-estate investors looking for a cloud based and client centric partner that allows them to streamline their operations, cut costs, and interface with tenants and vendors in a time efficient manner. Hemlane's software is intuitive and brings traditionally cumbersome and time consuming property management processes such as rent collection, vendor coordination and payment, and leasing in to a time efficient and seamless system enabled by a superior technology backed by a professional and responsive staff. Whether you are a small real-estate investor looking to self-manage passive income generating properties, or are a full time real-estate professional with an existing full service property management staff and large portfolio, Hemlane can help modernize and professionalize your property management processes.

A huge step forward for managing rental properties

Reviewed on 2/10/2021

I've owned and managed a group of five out-of-state rental properties for over 10 years. In that time, I've used a variety of systems and professional management companies in my effort to streamline operations. I switched to Hemlane a couple years ago, and these last two years have been, by far, the smoothest -- both operationally and financially. The combination of well-designed software with the on-the-ground Hemlane maintenance team is exactly what I needed. I'm able to configure everything the way I need it. The value of the service is excellent.

Leasing Specialty

Reviewed on 5/2/2019

Excellent, the customer service has been outstanding. Also the ease of operation is great. A software these days shouldn't take weeks to master, and Hemlane is very easy to use and I feel I understand how to do things without calling or needing outside help.

Very easy to use

Reviewed on 1/13/2021

Overall my experience has been great!
Tech support is excellent and response time is within 12hrs.

Best business decision of 2020!

Reviewed on 1/13/2021

I’m staring a my computer a bit more these days, but that’s a good thing. It keeps me focused on the business in a concise way. As long as they keep improving and innovating (add a newsletter feature, add the ability to send images to tenants, etc) without raising prices, I’ll eagerly be a LONG term customer.

Highly recommend it

Reviewed on 1/18/2017

I moved for my job and left my property to OneRent for rental income. And then I had to fire them because of their poor performance and lack of communication. The transition was challenging not only because I was away, but also because OneRent won't cooperate. the founder was very patient & professional to handle all the issues and bring everything back into normal. While I was struggling with OneRent, I missed the chance to rent out my place, but she was able to find a good tenant after 3 showings.

There are a bit of work involved - filling a few forms and so on. But these are the things that any landlord would like to be involved or at least wants to know. There is absolute transparency in the process and the fee is substantially low. Most of all, Dana is very knowledgeable and fantastic at handling the issues.

One more thing - not sure if OneRent was trying to rip me off or if the price with Hemlane experts are reasonable. In any case, I got two quotes from these two property managers for the same job and Hemlane's quote is 40% lower than OneRent.

In all, I highly recommend hiring Hemlane - it is good to know what's going on and my property manager has my back.

Great Product That is Constantly Being Updated

Reviewed on 10/3/2018

Hemlane has begun to drastically change the way we operate our business. It is great to be able to keep all lease documents, maintenance requests, payment information/history, etc. all in one place. The site is easy to navigate, has a pleasing user interface, and its feature set always seems to be improving.

Hemlame is a Great Software Partner Who Has Helped Our Business Grow

Reviewed on 11/13/2019

We are a full sales, leasing and property management team. We use Hemlane to market our listings and to manage our tenants and owners

Hemlane

Reviewed on 8/3/2018

I have been using Hemlane a little over a year now for a condo rental property and I am very satisfied and pleased with the service and tools they provide.

When I need help, I get prompt feedback and support. The online tool is great to have one place to go to manage and see the status on my rental properties, communicate with the tenants and see any open issues. I think Hemlane is a great value for the money. Hemlane is geared towards those landlords that want to stay a little bit involved with the management activities, rather than have someone do 100% and not be involved or bothered at all. But, their tool and service make it easier to do. And the fee structure is more based upon paying for the service you use, as opposed to flat monthly %'s of the rent. Overall, I am very pleased with Hemlane and would highly recommend them.

Apartment Rental

Reviewed on 10/2/2019

I have an apartment for rent and utilized the free trial to post my listing and also for the application background and credit check. It was so nice not to have to deal with the application, the exchange of funds etc and the report was perfect. Thank you!

Inexpensive and Functional

Reviewed on 6/23/2020

Hemlane Review

Reviewed on 2/12/2022

Overall Experience using Hemlane is very good and I am able to manage the online property easily.

Hemlane is ideal for my 5 properties

Reviewed on 2/22/2017

This company has ridiculous customer service, free onboarding, and a simple product. There are a couple of additional features that I want added to the software, but there are workarounds and the team is good at listening to me to have these features added to their enhancement list.
I really like their marketing software -- it makes it easy to advertise my rental properties and see prospective tenants in one pipeline. I have only used the product for 2 months, but was able to get a renter very quickly through it.

How’s it been going for me for the first 3 months

Reviewed on 10/23/2020

Great software to track your rental properties finances and marketing

Reviewed on 1/8/2020

Im able to see when a tenant paid rent and it automatically adds late fees and deposits into my banking account. I can market a rental property and get it rented quickly on several sites simultaneously.