--- description: Detailed reviews on eWay-CRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare eWay-CRM with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: eWay-CRM Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Customer Success Software](/directory/959/customer-success/software) > [eWay-CRM](/software/106997/eway-crm) # eWay-CRM Canonical: https://www.getapp.ca/software/106997/eway-crm Page: 1 / 34\ Next: [Next page](https://www.getapp.ca/software/106997/eway-crm?page=2) > eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing. It contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac. > > Verdict: Rated **4.5/5** by 820 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of eWay-CRM Users can manage marketing campaigns, with tools for importing data, creating email campaigns, targeting recipients, and tracking the number of emails sent, delivered and opened, clicks and unsubscribes. Deals can be converted into projects, with full communication histories including emails, meetings, and phone calls copied into the project along with related documents. The deals module enables users to manage opportunities, track communications, and plan follow-ups, with customizable workflows and automatic task generation. Details of all customers, partners, suppliers, and competitors are stored in a single database, with full business communication histories, and can be sorted or filtered based on relationship type, potential, importance, size, geography, or user-defined custom fields. Predefined reports, including company sales statistics and employee time sheets, provide users with insights into various areas of their business, and can be exported as Microsoft Word, Excel, or PDF files. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 820 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: eWay System - **Location**: Kansas City, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, English, Slovak - **Available Countries**: Australia, Canada, Germany, Ireland, Slovakia, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Advocate Management - Agile Methodologies - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Assignment Management - Auto-Dialer - Autoresponders - Batch Processing - Bid Management - Billable Items Tracking - Billing & Invoicing - Billing Rate Management ## Integrations (15 total) - 3CX - GPS Commander - Leady - Make - Microsoft 365 - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft Teams - Poll Everywhere - QuickBooks Online - Tableau - TeamViewer ONE - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Success Software](https://www.getapp.ca/directory/959/customer-success/software) ## Related Categories - [Customer Success Software](https://www.getapp.ca/directory/959/customer-success/software) - [CRM Software](https://www.getapp.ca/directory/230/crm/software) - [Contact Management Software](https://www.getapp.ca/directory/337/contact-management/software) - [Sales Tracking Software](https://www.getapp.ca/directory/3059/sales-tracking/software) - [Construction CRM Software](https://www.getapp.ca/directory/759/construction-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [Dynamics 365](https://www.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Value for money CRM with helpful staff" — 4.0/5 > **Rich** | *February 17, 2025* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and quite logical to pick up for a small business owner who doesn't have much time to be able to 'play' to learn. The eWay colleagues are always so helpful if you have an issue. > > **Cons**: I would like more interconnectivity with LinkedIn and also standard apps - for example Xero, and Sales Navigator > > I found eWay from online reviews and have found the software value for money with some really helpful colleagues who always do their best to support. ----- ### "My clever "external brain" integrated directly into Outlook" — 5.0/5 > **Radomira** | *March 18, 2026* | Higher Education Software | Recommendation rating: 9.0/10 > > **Pros**: It is a very clever platform - Outlook integration, offline version. I like the mobile app - it gives me quick access. > > **Cons**: The mobile app is limited to read-only access for most features, which makes it more of a quick reference tool than a full workstation for managing data on the go. > > It serves as a clever 'external brain' within my Outlook, allowing me to offload my tasks and focus on my work without the constant fear of forgetting something important ----- ### "evaluation" — 2.0/5 > **Lenka** | *September 16, 2025* | Retail | Recommendation rating: 5.0/10 > > **Pros**: I am satisfied with the program. Its user interface is intuitive and easy to use, allowing me to manage my accounting efficiently even without prior in-depth experience. The program offers a wide range of features, and I also appreciate the regular updates that reflect current changes. > > **Cons**: I cannot find the original order number on the delivery note. When transferring the order to the receipt, it is not clear to which warehouse the goods are being delivered. Completely inadequate cash register overview – no suitable filter available. > > Simplified administration, clear documentation. Overall, I rate this accounting program as a good choice for small and medium-sized businesses, saving them time. ----- ### "Evaluation" — 4.0/5 > **Anna** | *January 28, 2026* | Building Materials | Recommendation rating: 7.0/10 > > **Pros**: The customer can customize almost everthing to his needs. The best thing is the workflow regarding our projects. > > **Cons**: everything has to be paid for (every small change is very expensive - considering that we are not sure, if it will work for us). That is what is holding us back. ----- ### "eWay review" — 5.0/5 > **David** | *March 3, 2026* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: The collaboration with Outlook is great. Simplicity, intuitiveness, possibilities to adjust the system according to your own needs. > > **Cons**: In each version of eWay, you can only do certain steps - the online version is clearer, but you cannot, for example, save emails directly in it. ----- Page: 1 / 34\ Next: [Next page](https://www.getapp.ca/software/106997/eway-crm?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/106997/eway-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data