MakeShift

4.5 (115)
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Employee scheduling solution

Overall rating

4.5 /5
(115)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.5/5

90%
recommended this app
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115 Reviews

Don
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Makeshift review

Reviewed on 2021-10-14

I really like the software because of it's ease of use, particularly with the mobile app and really...

I really like the software because of it's ease of use, particularly with the mobile app and really don't have any issues with it.

Pros

The mobile app is every easy to use and allows our associates to see their schedules and changes plus it allows them to contact other associates for shift changes. It is also very easy to create our weekly schedules.

Cons

The only issue I have with the software (which might be on our IT's side) is when an associate asks for vacation time in Makeshift it does not integrate into ADP like the schedule does.

Response from MakeShift

Hi Don, thank you for your feedback! We are glad to hear your team has found value in our mobile apps. ADP does not allow us to input time off into their system, however we do offer the ability to sync time off from ADP into MakeShift for scheduling purposes. If you'd like to learn more, please reach out to us at [email protected] and we would be happy to assist!

Ashley
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

MakeShift saves so much time

Reviewed on 2021-10-14

We love working with MakeShift. The customer support is super helpful and incredibly responsive.

We love working with MakeShift. The customer support is super helpful and incredibly responsive.

Pros

Our company switched to MakeShift a year ago and I wouldn't go back if you paid me a million dollars. Makeshift has made scheduling so much easier and quick! You can build out templates and schedule people out for months or even years. Employees love having their schedules at their fingertips and the ease of trading shifts makes life easy.

Cons

I wish we could drag and drop schedules for several people at one time.

Response from MakeShift

Hi Ashley, thank you so much for your kind words! We are so happy to hear that you find so much value in MakeShift!

Marlee
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Vista Care

Reviewed on 2022-09-06

Pros

It’s easy to install and it is user friendly to staff. This updates on the spot and staff are able to access 24/7

Cons

What we utilize this for I have no complaints

Response from MakeShift

Thank you for your review Marlee!

David
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Convent scheduling program

Reviewed on 2021-10-19

Pros

Makeshift is very intuitive and easy to use for both schedule makers and employees

Cons

A feature that could be added would be a Birdseye view of an entire weeks schedule on the mobile app

Response from MakeShift

Thank you so much for your review and feedback David. We will be sure to pass along your comments to our product team regarding the mobile app!

Jennifer
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

5 stars!

Reviewed on 2021-10-19

I've had a great experience using MakeShift. The program is very easy to use and any technical...

I've had a great experience using MakeShift. The program is very easy to use and any technical issues are dealt with very quickly.

Pros

Very easy to use. Employees love the flexibility of being able to request days off and to switch/pick up shifts with their co-workers. The system has saved our Managers hours of work put in to scheduling and rectifying scheduling conflicts.

Cons

As an admin on the account, I don't have the ability to view the posted/dropped shifts in the same way a regular user on the app has. Having this ability would allow me to anticipate shortages.

Response from MakeShift

Hi Jennifer, thank you so much for your review. We're glad to hear that you've had a great experience and that your managers have been able to save hours of work! We appreciate your feedback regarding our shift exchange functionality and will let our product team know!

Kelly
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2021-10-19

TheMakeShift team has always been very helpful to us to solve problems; advise on best setup...

TheMakeShift team has always been very helpful to us to solve problems; advise on best setup practices and revive feedback to improve the tool.

Pros

This tool allows for a fairly easy setup to get teams up and running quickly. The ability to publish requests to fill empty shifts is quite handy!

Cons

A monthly calendar view would be most helpful to see a month at a glance in a format that everyone is familiar with.

Response from MakeShift

Thank you for the review Kelly! We are so glad to hear that you are enjoying our available shifts feature. We also appreciate your recommendation regarding a monthly calendar view. This is something that we are hoping to implement in the future!

Christy
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

From a Recreation Perspective

Reviewed on 2022-09-01

Great overall and easy to use.

Great overall and easy to use.

Pros

Easy to schedule staff, love that you can copy schedules to other weeks, payroll download is clear and easy to understand, on site clock in and out feature as we have various work sites, can have different sites, jobs, shift templates.

Cons

Would like that is the staff clock in early or out late that there was a quick way to have it match the shift time for hours worked/payroll. Say the shift is 9 to 1 and they clock in at 8:45 and out at 1:05 the timesheet shows 4.25 hours instead of the 4 they were scheduled for.

Response from MakeShift

Hi Christy, thank you for your comments! We do allow you to round clock in and outs to the scheduled start and end time. If you would like instructions on how to do so, please reach out to [email protected]!

Diane
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Makeshift Empolyee Scheduling

Reviewed on 2022-09-02

Pros

Easy to update employee schedule, and keep track of daily requirements for staff

Cons

none that I can mention or think of at this point in time

Response from MakeShift

Hi Diane, thank you for your comments and review!

Jenny
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

User-friendly and convenient.

Reviewed on 2021-12-09

Pros

User-friendly and easy to learn for all users including both schedulers and employees. Easy to see which staff is available on any given day. Being able to integrate with our existing payroll & time and attendance system was a bonus.

Cons

Would like to be able to view or download a monthly version of the schedule. The Positions tab on the Schedule is great to use to see what shifts are unfilled, but it would be cool to have a feature where we can hover over a shift and it could tell us the names of staff that are scheduled for it.

Ryan
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

Features particular to restaurants would be helpful

Reviewed on 2021-10-14

Pretty good, feel it is better suited for businesses that have less variations week to week in...

Pretty good, feel it is better suited for businesses that have less variations week to week in terms of shifts and people scheduled though.

Pros

Solid layout and easy to use for both employers and employees

Cons

No "Copy/Paste" function makes schedules a bit more time consuming when managing multiple shifts and many requests for times off or fluctuation numbers of shifts per day.

Alternatives Considered

7shifts

Reasons for Switching to MakeShift

Pricing

Response from MakeShift

Hi Ryan,

Thank you for your review! Copy and paste features are available in the gear icon at the top right of your department schedule. You can actually copy and paste your whole schedule week to week, and make adjustments as you need to, without having to create an entire new schedule! If you'd like to learn more, please drop us a note at [email protected]. Thanks again!

anne
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Best Program.

Reviewed on 2022-09-02

Quick, easy, and accurate

Quick, easy, and accurate

Pros

I am very impressed with this program. It let's me know ahead of time what I am doing, say, next month. I can plan better that way.

Cons

The switch feature is not very good if you need to know right away.

Response from MakeShift

Hi Anne, we appreciate your feedback and review! Thank you!

Tony
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great new tech to keep people update

Reviewed on 2022-09-13

Pros

The most is the instantly updated so everyone can see the schedule fast and at the moment of published.

Cons

Add a shift in the cell phone admin is harder than the desktop.

Response from MakeShift

Thank you for your review Tony!

Rhon
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Difficult communication for overtime

Reviewed on 2022-09-13

Overall good, except with above

Overall good, except with above

Pros

It's easy to see what shifts are open and who's working them

Cons

When you bid on a shift, you should be able to leave a note with it if there's a special circumstance like only available partial shift or if it would be overtime. This inability is beyond annoying when you have to email a scheduler first before bidding in special circumstances

Response from MakeShift

Hi Rhon, thank you for your feedback. We will be sure to pass along your comments to our product team for future enhancements to our product! If you have any other comments, please feel free to reach out to [email protected].

Carletta
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Makeshift

Reviewed on 2022-09-09

Pros

The scheduling is very handy it lets you see when you're working and when your days off our vacation time it's very handy

Cons

Sometimes locks you out and can't sign in

Response from MakeShift

Thank you for your review Carletta! If you have difficulties logging in, please feel free to [email protected] and we would be happy to help resolve any issues!

meghan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

opinion of make shift

Reviewed on 2022-09-10

so far my overall experience is positive. I have never had any issues in the sense of conflict...

so far my overall experience is positive. I have never had any issues in the sense of conflict between picking up shifts, cancelled shifts or last minute call outs.

Pros

I like the ease and convenience of this app. It allows me to see my schedule and pick up shifts from my phone at any moment of the day.

Cons

It would be helpful if there was a way to communicate easier within the app.

Response from MakeShift

Hi Meghan, thank you so much for your review!

Diana
Overall rating
  • Industry: Computer Hardware
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

MakeShift scheduling

Reviewed on 2022-09-14

Pros

Ease of use and instant updates on scheduling changes

Cons

No mobile widget for month or weekly schedule

Response from MakeShift

Thank you for your review Diana! We will pass along your feedback to our product team for future enhancements!

Tyler
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great product

Reviewed on 2022-09-06

Pros

Easy to use, very sleek and modern design

Cons

Would be nice to add a feature so coworkers could see when a shift is up for grabs

Response from MakeShift

Thank you for your review Tyler! We offer the ability for employees to exchange shifts as well as available shifts. If you'd like more information on how to use these features, please check out our support articles at support.makeshift.ca.

Lane
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Makeshift review

Reviewed on 2021-10-14

Pros

Easy to copy one week to another without having to reenter information

Cons

Changing times is tedious. Unable to do more than one shift at a time

Response from MakeShift

Thank you for your review Lane! We will pass along your feedback to our product team for future enhancements!

Dennis
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing Software

Reviewed on 2022-09-01

Pros

This software is easy to set up and use. I use it on a daily basisi to keep track of my employees

Cons

None. I have nothing bad to say about this product

Response from MakeShift

Thank you so much for your review Dennis! We are so glad to hear that MakeShift has been easy to use for you!

Matt
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Product

Reviewed on 2021-11-03

I have enjoyed the product, and it is the best software I have used for scheduling to date.

I have enjoyed the product, and it is the best software I have used for scheduling to date.

Pros

I like the ease of schedule making and the seamless mobile integration.

Cons

I feel that the availability feature could be changed to reflect suggested or soft requests.

Chris
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great Scheduling Tool

Reviewed on 2019-06-01

MakeShift has provided a powerful scheduling system that allows both employees and management to...

MakeShift has provided a powerful scheduling system that allows both employees and management to better understand and manage the schedule. It has created a better employee experience and made a previously time consuming task easier. Though there are a few issues and features that could be expanded, this is overall a great resource.

Pros

MakeShift is an easy to use scheduling tool that can stand alone or integrate with ADP/Bamboo HR to import existing employees. We like the ease of viewing and modifying the employee schedules in the system. Employees have an easy way to mark when they are available, and the shift trade system works well. The ability to create rotations that repeat for a length of time has been a huge time saver for us. It's also nice to be alerted when an employee will go into overtime before the shift occurs.

Cons

There are a few features, such as viewing who you are working with, that are only available for employees on the mobile app and not the web interface. The software also does not give an option to subtract exempt employees hours from the budget tracker. It would also be helpful to see expanded fatigue rules to state that an employee can't work before or after a certain time.

Dane
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Makeshift makes my job super easy

Reviewed on 2022-09-01

Pros

Super easy to navigate, very user friendly.

Cons

I don’t have anything I dislike about this software

Response from MakeShift

Thank you for your review Dane!

April
Overall rating
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Aprils makeshift review

Reviewed on 2022-09-01

Pros

Makes it easy to build schedules fast, I wish there was a way to label shifts as far as open mid close

Cons

Labeling shifts as well as being able to see schedules on a monthly time frame to help with rotation of weekends

Response from MakeShift

Hi April, shift templates can be used to label shifts. If you need any assistance with this, please feel free to reach out to [email protected]! Thank you for your review!

Seta
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Makeshift review

Reviewed on 2021-10-14

Pros

Easy to use and to understand and convenient on the phones.

Cons

When publishing a schedule I think it should have more options to publish (not only Publish all and publish range).

Response from MakeShift

Hi Seta, thank you for your feedback! We appreciate your review and will pass along your comments about publishing to our product team!

claire
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great for checking schedule

Reviewed on 2021-10-15

Pros

great for checking schedule and posting open shifts.

Cons

It is good for scheduling purposes, checking on schedule, posting available shift.
Notification is fast. Easy to use.

Response from MakeShift

Hi Claire, thank you for your review!