Route4Me Reviews
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390 Reviews
- Industry: Warehousing
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best in class software and customer service.
Reviewed on 2020-12-18
R4Me is a fantastic tool for daily dynamic routing. It is easy to implement and very intuitive.
R4Me is a fantastic tool for daily dynamic routing. It is easy to implement and very intuitive.
Pros
User friendly interface with plenty of options for routing. The platform offers very good level of options for routing small to medium size fleet.
Cons
R4Me is a good fit for our needs and supports transportation operations perfectly. no issues to report.
- Industry: Transportation/Trucking/Railroad
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Wonder App use.
Reviewed on 2023-06-19
Overall great experience.
Overall great experience.
Pros
Able to upload spreadsheets easily or input the addresses of homes with the address scanner easily as well.
Cons
Not being able to optimize a route to my liking.
- Industry: Transportation/Trucking/Railroad
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Parkway travel bans
Reviewed on 2023-04-20
Pros
Refund my subscription pleaseCan’t trust that the maps are correctYou would think todays world it would be up to date
Cons
Ilegal road travel for trucks, can’t trust it
- Industry: Business Supplies & Equipment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Sitisfactory
Reviewed on 2023-05-20
Overall is complete satisfied
Overall is complete satisfied
Pros
Knowing where are all my stops and find out where is our driver when he has to make a delivery
Cons
When is an error not to have many options to solve our situation
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I highly recommend route4me
Reviewed on 2023-05-03
Route4Me has simplified our life for the organization and creation of the annual routes, the...
Route4Me has simplified our life for the organization and creation of the annual routes, the follow-up of our deliveries and our drivers. I have a very good experience with Route4Me.
Pros
The simplicity of the configuration of the different options and modules.The creation of routes.
Cons
Updating of maps (Switzerland). There are a lot of bad addresses.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
I Have Used This App almost EVERY DAY for 3 years
Reviewed on 2023-05-11
Pros
I love that it will allow me to attach pictures and notes for every address.
Cons
The optimization is off always. I have stopped using it for that.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Route Planner
Reviewed on 2023-05-17
Pros
Very easy to use, daily routing, easy to set up and adjust routes once set up.
Cons
Not really found any cons for the app as of yet and mainly use for routing which is great
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
So far so good
Reviewed on 2023-05-19
Pros
it does everything i need it to do......
Cons
WEb loading time is slow. Viewing routes is slow. Would like to be able to export visuals.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Route 4 me
Reviewed on 2023-05-17
Pros
The support team is highly knowledgeable and quick to respond. If the team can't answer the question, they are swift to forward it on to the subject matter experts and the team will always get back within 24 hours.
Cons
data can come through incorrectly or drivers will experience issues loading with an old version of the app.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Franklin Operation Rewiew
Reviewed on 2023-05-10
Pros
we use it every to optise the routes of our 10 trucks and track them. proof of deliveries online.
Cons
would like to have the ability to oreset territories
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The BEST on the market
Reviewed on 2023-05-28
It has been nothing but above and beyond my expectations.
It has been nothing but above and beyond my expectations.
Pros
The time and money that it can save both the company and the customer
Cons
I haven't seen anything I haven't liked so far.
- Industry: Package/Freight Delivery
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Daily User
Reviewed on 2020-01-04
I am a daily user of your route4me app. As I am a FedEx home delivery driver. I enjoy the...
I am a daily user of your route4me app. As I am a FedEx home delivery driver. I enjoy the simplicity of the app, in comparison to other GPS apps on the market. However, it seems sometimes some of the addresses I input get dropped off once I optimize the route or either the map location places me on the other block in location to the address I am seeking. I have conducted an update to the software and it still happens. This is frustrating when executing my route, as I have to spend additional time redirecting myself from map location.
Pros
Simplicity and ease of use of the app. Unlimited stops can be added, easy to update, change or add locations while en route
Cons
Sometimes inaccurate place of address location, long time to optimize and load No indication of duplicate address being added. Inconsistent ability to change location as visited, the app will sometimes not change color.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Duane's Review
Reviewed on 2023-05-16
Flower deliveries are more steamlined having a route guide to direct each stop.
Flower deliveries are more steamlined having a route guide to direct each stop.
Pros
Aligns routes for optimum delivery time. I also love the speak address feature.
Cons
having to leave the route screen and tap back on the ap icon to show the route is complete.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Really like this routing software
Reviewed on 2023-05-10
We have different routes everyday and this has sped up the routing process greatly. easy to use and...
We have different routes everyday and this has sped up the routing process greatly. easy to use and train new employees.
Pros
easy to use and great at creating multiple routes can route couple hundred stops in minutes each day
Cons
The navigation can sometimes get a little wonky.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2023-05-17
Great Customer Service when needed
Great Customer Service when needed
Pros
Everything is straight forward and easy to get going. previously we set routes up by the closest existing stop. this showed us that that is not always the case. and more linear routes can be more efficient in some cases
Cons
i cannot think of any. like any new software there is a learning curve but that is to be expected
- Industry: Utilities
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Route Planning
Reviewed on 2023-03-13
Fantastic product. It greatly reduces time coordinating meter reading schedules for our utility...
Fantastic product. It greatly reduces time coordinating meter reading schedules for our utility needs.
Pros
Ease of route planning which provides a live tracking mechanism via the user platform. Great to exchange data between drivers and platform users.
Cons
Sometimes UK postcodes are not recognized
- Industry: Textiles
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Happy customer who will continue to use this software.
Reviewed on 2023-01-19
I began using the software as an individual. The ease of use was so important to me that I...
I began using the software as an individual. The ease of use was so important to me that I convinced the [SENSITIVE CONTENT] of our company to purchase the software for all drivers. [SENSITIVE CONTENT] has been a huge help in making the changes we need to our account with fast and informative service.
Pros
The route optimization and recurring routes is most important for our company. It generates a fresh route however you schedule it to occur. The route optimization lets my drivers know the best way to complete their routes and helps our company be more efficient on a daily basis.
Cons
There is nothing that comes to mind under this catagory.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best Route planner around.
Reviewed on 2023-01-22
Pros
Ease of use. Any issues or questions quickly dealt with.
Cons
So far I haven't found anything that is an issue to use.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Technical support and customer follow through terrible
Reviewed on 2019-04-06
Create routes to pickup our students from home and deliver them to school in the morning. Was...
Create routes to pickup our students from home and deliver them to school in the morning. Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs. Then in the afternoon take the students back home.
I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function. Mainly no U Turns allowed. the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around. It did the same U turn in our city areas as well. Where the city streets were did not have turn arounds, and could not be pulled into residential driveways.
I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product.
I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges. It seems to be a complete waste of time.
Pros
Looked like good value, and ease of use.
Cons
Technical support. Some features could not be made to work. Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software. To insure that I was able to be up and running before the end of my 7 day free trial. I was promised the demo daily, and it never happened. I actually had three appointments for the demo. The first was never confirmed. The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial. The third was then rescheduled, and the team never called. Not to start the demo, not to cancell or reshedule the demo again. They did not call at all. Now 2 days later, they have still not called. The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great time-saver that's easy to use
Reviewed on 2021-10-14
Pros
The route optimization feature has saved my organization so much time when it comes to planning routes for our home-bound deliveries. It has allowed us to organize our deliveries in a way that is easier and more manageable for our volunteer drivers.
Cons
Occasionally when using Route4Me, I will need to input the excel file twice because the app will miss a route due to an input. For example if I put 10 routes with a max of 10 deliveries on a route, it will give 10 routes with 9 deliveries on each route and another route for "Unrouted Destinations"
- Industry: Biotechnology
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Route 4 Me is essential to curbside composting businesses. It's easy to use and integrates...
Reviewed on 2017-10-03
We are able to communicate well as a team about routes, and there is rarely anything that slips...
We are able to communicate well as a team about routes, and there is rarely anything that slips through the cracks. Makes us efficient for sure. Our haulers get paid by the stop, so it's easy for them to switch stops around so they can make more money.
Pros
I like the list of routes, the cloud-based backbone, and multiple user feature. It's easy to replicate and re-name routes, and easy to integrate with Waze.
Cons
I love this software and above that it gets too expensive for a small company. A calendar feature that integrates with Google would be extremely helpful. The integration with Waze is perfect, however the Route4Me directions don't work at all. Because of Waze you don't need them though. I don't like that you can't do automatic routes every week, they need to be replicated and re-sent, but it's not a big deal. The pricing structure seems to place value on a handful of large clients rather than scaling up with many smaller clients; there's no way that smaller companies can afford this software over /month. I can't imagine running this business without it though so we make room for the expense somehow!!!
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Route Maximization
Reviewed on 2021-07-31
The app gives me the ability to reduce my drive time to each client. It allows me to spend more...
The app gives me the ability to reduce my drive time to each client. It allows me to spend more time with each client by giving me the fastest time between locations.
Pros
Saves me time on getting each client by maximizing time between locations.
Cons
The notes section could be improved to allow cut and paste and to edit existing notes.
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great for small businesses, easy to use at sensible cost
Reviewed on 2022-10-08
Really good so far
Really good so far
Pros
i really like to instant access to online support- always there and really helpful
Cons
to get full use of the software I need to have more drivers and use the desktop features where i can track drivers - at the moment were simply using it on mobile phones, but it does work great! Its a little frustrating to not be able to load up files of addresses to Favorites or Addresses, but guess this could happen with the desktop version?
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Route4Me - a valuable tool to help us accomplish our mission
Reviewed on 2019-08-14
Our organization is an all-volunteer non-profit that delivers healthy food to our city's children...
Our organization is an all-volunteer non-profit that delivers healthy food to our city's children every week throughout the Summer school vacation when the meals normally available from the school system to low-income families is no longer available.
Pros
Ease of creating new maps from imported addresses.
The flexibility of modifying routes easily by importing new addresses and inserting them into existing routes with drag and drop technology.
Critical to our operation is the ability to export mapping results from Roue4Me to be imported into our database and be integrated with our delivery lists. Route4Me does this easily.
Cons
Our drivers are all volunteers so we do not use all of the powerful Smartphone navigation available from Route4Me so we rely upon printed maps and driving directions. I find the quality of the printed maps lacking due to the density of our 12 routes, making 15 to 25 stops per route over quite compact local routes in the city.
