Route4Me Reviews

The way we add and conform the route.Clear view and contrasted colors.

Not always clear how to proceed. Do we need a tutorial....?

Route optimisation is great, dashboarding is great, data capture is great, features on offer are endless - but well thought out rather than added as an afterthought. However, above all the support is second to none. I have never experienced the degree of responsiveness and aid that Route4Me provides to its customers, they are always available, and should anything critical go wrong, are able to remedy things almost immediately. I couldn't recommend them higher!

Most definitely a stretch, but if I had to choose, I would appreciate a larger database of traffic data for Australia as it pertains to ETAs - it might help to use existing databases rather than capture over time internally.

Customer service has been amazing. They are available by phone, chat or email. Response is quick and helpful. Loading new routes is fast and easy to navigate

Would like to be able to customize a route that is specific to our companies needs without having to manually optimize the route. It might be optimized for some industries but it doesn't always work the best for our usage.

Ability to adjust our own routes to suit day-to-day deliveries with on the fly adjustments. Adding 'custom data' is another huge pro - as a lot of the business needs revolve around creating files with run data. With the feature manager we can choose the specific addOns that we specifically require.Route4Me's support staff are incredible - there has never been any issue left unresolved.

For general housekeeping we remove routes weekly and because of this the Dashboard becomes irrelevant as we cannot track our progress longterm. This could potentially be an internal issue, and not Route4me's, as there is probably some functionality with the API that can be used to export the data into a local dashboard on a week by week basis.

We use it every morning to organize our delivery team routes and assign workloads. We don't have to stress to thinking of the best routes or who to assign what it's automated

It's abit more expensive than other applications in the market and it's pricing is only in usd which abit more expensive in our country

unlimited use and can be seen on iPhone.

no manual on use of product. need more explanation on set up.

Ability for driver to dispatch themselves.

Cost per user could be better optimised to cost per activity or route.

Great features such as Smart Zones and Optimized Routes. Helped me a lot to organize areas and attribute to each driver. Great support team also, have been very privileged to be taken care of by [sensitive content hidden]. Thanks!

I think the price is a bit high for my liking, specially since you need to buy each feature separate, making the subscription expensive. Perhaps you should offer more package options to the client or a discount program based on the number of functionalities paid for in the subscription.

The simplicity of the configuration of the different options and modules.The creation of routes.

Updating of maps (Switzerland). There are a lot of bad addresses.

I love how I can export my route to an excel sheet.

I think its the type of plan I have but I dont like that I can use it on my computer only the mobile version.

It’s a useful app and I use it daily, This is a very handy service but you need to include and option to not be directed towards tollways.

Tollways should be here individual option so that you’re not always trying to direct me towards Those dang roads. I have wasted thousands of dollars in fuel finding an alternate route from this app directing me to them. It’s not fair and I would like to see an option button .

I love that it will allow me to attach pictures and notes for every address.

The optimization is off always. I have stopped using it for that.

The speed in which the stops are organized ease of use of the product. Also the ability of this product to add or adjust stops to the original route without having to initiate a whole new route.

The accuracy of the product when organizing the stops into a route is questionable. Stops on the same street have not routed accurately. They did not follow each other in order. Also after a stop has been completed the user is not sure of or unclear as to which way to proceed to begin the next stop. Also when the user has made a mistake and turned the wrong way,it would be easier to advise the user to make a U-turn rather then to advise them to proceed around the block etc.

I love the route distance between stops And the over all details on the plan itself. The productive text and street names are terrible. Have a look at some Irish street names and towns lands and you will see what I mean.

I used to be able to put the Irish eircode (postcode) but not for a year or so. It was very handy.

The use of the tool. You can input addresses or store numbers. I sale to the WALMART chain and never had an issues on use or directions. Keeps me informed of accidents, tools and speed traps. Able to avoid toll road if need.

When I first got the app is was very easy to pick-up on the use. Some changes are made from time to time and it takes some playing with to understand use.

The route planning is the most beneficial part of Route4Me. It not only plans the routes, but gives you great insight into planning the day for your drivers in advance.

I think the feature development could be quicker.

ease of use. voice data entry makes it very easy to enter stops. complete information and directions available as needed.

no real customer support. Human voice needed at times. My questions do not fit in the drop down menu. I suggest using a human contact at least once per year to advise of changes, improvements and to review contract

Best tool I've found, so far or planning, organizing and managing hotshot pickups and deliveries. Allows user to see how additional stops can be inserted into route plan

Latest version has way too many pop up screens that are distracting, annoying and time wasting. Scrolling when necessary to manually add and resequence is stops is too ackward

Saves me time on getting each client by maximizing time between locations.

The notes section could be improved to allow cut and paste and to edit existing notes.

I love your app because it is awesome helping me route garage sales in our large community of 160,000.
It is easy to use and it organizes garage sales according to addresses. It is able to ‘optimize’ the long list. And, it is FREE to me.

VERY easy to use. I don’t ‘save’ routes because they change daily. Once I see the map locations, I can add or delete. (I usually delete sales that are 8-10+ miles from my house.)

I can see how a business can use this to determine their driver’s route. Saves money in gas

It may be ‘me’ but I would like to print out the addresses in routes order so I don’t need to re-write the order from 1 to 10.