Route4Me

4.4 (385)
Fleet route planning & route optimization software for SMBs

Overall rating

4.4 /5
(385)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support Software
4.4/5

88%
recommended this app
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385 Reviews

Colin
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I bet it does more

Reviewed on 2019-09-11

I’ve been able to increase productivity.

I’ve been able to increase productivity.

Pros

It’s easy to use and for the most part accurate. Easy to make on the fly adjustments.

Cons

Occasionally inaccurate in its routing.

Frank
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Route4Me Had Just What We Were Looking For!

Reviewed on 2019-07-19

Software offers the specific abilities we desired and is easy to use. Customer Support is helpful...

Software offers the specific abilities we desired and is easy to use. Customer Support is helpful and the live chat is always available. The new customer onboarding session was a great help!

Pros

The most important feature we had to have was being able to route using pre-set ETA's. Software is fairly easy to use and the 90 min onboarding session answered the questions I had.

Cons

When uploading a route there are a lot of screens that you have to click through until the route is actually created. They are time consuming and at times tedious.

Alternatives Considered

LogiNext Mile

Reasons for Switching to Route4Me

The #1 factor for choosing Route4Me is the ability to route using pre-set ETA's.
Tim
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Good, not great. Have to pay for every little upgrade

Reviewed on 2020-12-05

Route for me does what I need it to do, though for more money than I would like to spend on it. ...

Route for me does what I need it to do, though for more money than I would like to spend on it. Also, I feel like I was told we could do everything on the base plan and this was not the case. I have already updated our infrastructure to use this software so we are currently stuck with it. I’m pretty sure if they raise the price I will have to change.

Pros

The software is easy to implement on phones and generally easy to follow directions. Ideally you need another app (google maps or Waze) to accurately route uoy

Cons

For every problem you encounter you call the company. EVERY time they have a solution, but it will cost you. EVERY TIME. There is nothing in their basic package that covers what a fraction of people will need. Even when using two different routing apps, the Route4Me software will route you incorrectly. Thank goodness we keep phone numbers to each stop. Some of the analytics are unavailable, again, unless you pay fo them.

Kofi
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Rave Review

Reviewed on 2023-05-23

Pros

Routing on the Route4me is so much better

Cons

I don't think the optimisation is the best

Alberto
Overall rating
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Good tool

Reviewed on 2022-10-31

Good

Good

Pros

The way we add and conform the route.Clear view and contrasted colors.

Cons

Not always clear how to proceed. Do we need a tutorial....?

Edward
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Can’t program different colors on app

Reviewed on 2021-03-31

Not bad but see cons

Not bad but see cons

Pros

Easy to optimize a route, check route in map

Cons

On the app you can’t color code business, residential, pickups. Which to me is the heart to my route. Will not renew

Rebekah
Overall rating
  • Industry: Insurance Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Route For Me Review

Reviewed on 2023-05-02

My over all experience is pleasant. I find it easy and efficient to use.

My over all experience is pleasant. I find it easy and efficient to use.

Pros

I love how I can export my route to an excel sheet.

Cons

I think its the type of plan I have but I dont like that I can use it on my computer only the mobile version.

Sierra
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Good for Realtors!

Reviewed on 2022-12-28

Overall I've had a good experience, and I'm glad to be using this product.

Overall I've had a good experience, and I'm glad to be using this product.

Pros

I like being able to see arrival times and departure times to stay on track with my clients. I also like to be able to print them a copy of our route, so they know what to expect.

Cons

I was initially frustrated by the time zone issue, but [SENSITIVE CONTENT] helped me fix it, so now I have no issues. I can use the software as intended without any issues.

andy
Overall rating
  • Industry: Textiles
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Happy customer who will continue to use this software.

Reviewed on 2023-01-19

I began using the software as an individual. The ease of use was so important to me that I...

I began using the software as an individual. The ease of use was so important to me that I convinced the [SENSITIVE CONTENT] of our company to purchase the software for all drivers. [SENSITIVE CONTENT] has been a huge help in making the changes we need to our account with fast and informative service.

Pros

The route optimization and recurring routes is most important for our company. It generates a fresh route however you schedule it to occur. The route optimization lets my drivers know the best way to complete their routes and helps our company be more efficient on a daily basis.

Cons

There is nothing that comes to mind under this catagory.

Hugo
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Sitisfactory

Reviewed on 2023-05-20

Overall is complete satisfied

Overall is complete satisfied

Pros

Knowing where are all my stops and find out where is our driver when he has to make a delivery

Cons

When is an error not to have many options to solve our situation

Stan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Route4Me - a valuable tool to help us accomplish our mission

Reviewed on 2019-08-14

Our organization is an all-volunteer non-profit that delivers healthy food to our city's children...

Our organization is an all-volunteer non-profit that delivers healthy food to our city's children every week throughout the Summer school vacation when the meals normally available from the school system to low-income families is no longer available.

Pros

Ease of creating new maps from imported addresses.
The flexibility of modifying routes easily by importing new addresses and inserting them into existing routes with drag and drop technology.

Critical to our operation is the ability to export mapping results from Roue4Me to be imported into our database and be integrated with our delivery lists. Route4Me does this easily.

Cons

Our drivers are all volunteers so we do not use all of the powerful Smartphone navigation available from Route4Me so we rely upon printed maps and driving directions. I find the quality of the printed maps lacking due to the density of our 12 routes, making 15 to 25 stops per route over quite compact local routes in the city.

Verified Reviewer
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Route4Me

Reviewed on 2023-05-11

Pros

Route maps interface: ability to view multiple routes and swap calls for optimization.Address Book Grouping: isolating services by day on map for creating new routes.

Cons

Automatic System Route optimization: function could be improved for high density areas -manual adjustments are necessary after optimization for multiple routes

Shawn
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Tollways should be an individual option

Reviewed on 2019-12-21

It’s a great app I use it daily doing multiple estimates for my profession

It’s a great app I use it daily doing multiple estimates for my profession

Pros

It’s a useful app and I use it daily, This is a very handy service but you need to include and option to not be directed towards tollways.

Cons

Tollways should be here individual option so that you’re not always trying to direct me towards Those dang roads. I have wasted thousands of dollars in fuel finding an alternate route from this app directing me to them. It’s not fair and I would like to see an option button .

leandro
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Experience with route4me last year

Reviewed on 2023-05-03

Maximum efficiency in the delivery of our products as well as a control and follow-up of the...

Maximum efficiency in the delivery of our products as well as a control and follow-up of the moment, allowing to improve productivity.

Pros

Ease of use, route planning alternatives, adaptability to our customers for control and follow-up.

Cons

The features to be improved could be more personalized advice and thus take full advantage of the different options and thus seek the efficiency of drivers and deliveries.

Yan
Overall rating
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Franklin Operation Rewiew

Reviewed on 2023-05-10

Pros

we use it every to optise the routes of our 10 trucks and track them. proof of deliveries online.

Cons

would like to have the ability to oreset territories

Vaughn
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

I Have Used This App almost EVERY DAY for 3 years

Reviewed on 2023-05-11

Pros

I love that it will allow me to attach pictures and notes for every address.

Cons

The optimization is off always. I have stopped using it for that.

Frank
Overall rating
  • Industry: Consumer Electronics
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great app BUT

Reviewed on 2018-10-24

I’m a satellite engineer and use this religiously, pity I can’t use alt logic to accompany the...

I’m a satellite engineer and use this religiously, pity I can’t use alt logic to accompany the route app

Pros

I love the route distance between stops And the over all details on the plan itself. The productive text and street names are terrible. Have a look at some Irish street names and towns lands and you will see what I mean.

Cons

I used to be able to put the Irish eircode (postcode) but not for a year or so. It was very handy.

jason
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Route4Me is Right4Me

Reviewed on 2023-05-02

Our multistop routes change everyday. R4M has made that easy to administer

Our multistop routes change everyday. R4M has made that easy to administer

Pros

Routing is good and integration was easy

Cons

Running route replays is a little clunky

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great Costumer Service

Reviewed on 2021-04-07

Pros

Salesforce Sales Cloud is a stable interface that functionality appeals to me. It's quick to navigate and communicate. The functionalities are in accordance with the structure and requirements of the work. We use chatters to help communicate within the group. We also identify and divide client's cases and submissions. This enables us to deliver better reporting . The syncing with third-party applications is very useful. Our phone system maintains track of all incoming and outgoing calls. And we are able to transfer chat conversations into specific files.

Cons

It can be difficult to find good support because it is so complicated. If you want to use Salesforce Service Cloud, finding good support who knows what they're doing in the initial setup is probably the most important challenge you'll face. Find a Salesforce Accredited Partner to maximise the chances of having good support. Using the different Salesforce Tools available to you will also assist you in implementing Salesforce.

John
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

easy fro routing

Reviewed on 2018-07-31

know where to send my drivers

know where to send my drivers

Pros

ease of use. voice data entry makes it very easy to enter stops. complete information and directions available as needed.

Cons

no real customer support. Human voice needed at times. My questions do not fit in the drop down menu. I suggest using a human contact at least once per year to advise of changes, improvements and to review contract

Matteo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The perfect tool to complete fleet management

Reviewed on 2021-10-12

Absolutely no problems: a lot of functionalities who can match any customers needs.

Absolutely no problems: a lot of functionalities who can match any customers needs.

Pros

Very easy to use with a fantastic interface, who doesn't require any kind of training. Platform speed is very high and API availability make Route4Me the standard de facto about route planning systems.

Cons

Not so easy to find marketing information on the web site, but European office supported us by phone very well.

Jeff
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

When I use it,it works

Reviewed on 2018-03-23

Pros

Easy baby easy I use it for setting up my run list daily and not always in the same area. I cover the entire county some 5 or 600 square miles or more. It sets me up so I don't waste my time getting from 1 stop to the next.

Cons

Uuum let me get back to you on this. I would say the software needs to recognize the area your in so I don't have a stop in Rome or France when I'm in So Cal. That kinda messes everything up. Program the softwares for the state your in not the state of confusion.

Shaun D
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Took the guess work out of service and delivery

Reviewed on 2018-04-25

Freed up the daily, mundane grind of taking my established client base and "working in" client...

Freed up the daily, mundane grind of taking my established client base and "working in" client one-off's. It also allows me to better track driver productivity to see if either they aren't actually as busy as reported or over worked in which I can make the business decision to bring on another driver either full-time or over flow.

Pros

Very easy to upload my client base and fins the best order of my service stops. It actually showed my "unbalanced" routes and where I could improve in scheduling as well as showed me a lapse in driver reported mileage and excess time per stop.

Cons

Some functionality for back-end processes like auto invoicing as well as automatic dispatching were still easier to do by hand.

Carol
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Thank you Route 4 Me!

Reviewed on 2018-11-17

Pros

I love your app because it is awesome helping me route garage sales in our large community of 160,000.
It is easy to use and it organizes garage sales according to addresses. It is able to ‘optimize’ the long list. And, it is FREE to me.

VERY easy to use. I don’t ‘save’ routes because they change daily. Once I see the map locations, I can add or delete. (I usually delete sales that are 8-10+ miles from my house.)

I can see how a business can use this to determine their driver’s route. Saves money in gas

Cons

It may be ‘me’ but I would like to print out the addresses in routes order so I don’t need to re-write the order from 1 to 10.

Tonja
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

owner

Reviewed on 2021-02-25

Pros

that is routes everything and that I can get real time as to where our delivery driver is

Cons

it will send us all over town if there is more than 20 stops...have us go from one end of town to the other and then back .