SimplifyEm Reviews

Simplifyem is a simple and straightforward property management software. Everything is categorized in sections so you’ll never get confused especially if you’re not tech savvy like myself. It’s easy to set everything up and doesn’t take long. There’s a bunch of reports and I love how they’re so easy to run.

At the end of the month, I can quickly send out owner statements. I also send out rent receipts to all my tenants in bulk all at once just by a single button so I’m not doing them one by one like how I used to. My tenants also send maintenance requests through their portals which is really convenient because I can just create a work order and assign it to a vendor right away. Customer Service is great! They walked me through on setting up online payments. They even offered to set them up for me at no extra cost. My tenants now pay on time and some don’t need to login each month since they’re setup on automatic withdrawals. This really helps when paying my owners online as well.

None, software works as expected and the functionality is easy to use which will be of a benefit to non tech savvy users

It is very easy to use. It has a clear presentation. Seeing lots of units at a glance is easy.

When putting in the details of the payment in the notes section, something happens with the formatting. like instead of symbols (Which I use when putting in dates) it changes them to "n" and other weird things. I have had to modify the way I input information. Also, when people are behind, if you input the actual date that they pay, it goes to the month that payment was received (ie: if someone pays me August 8th for July rent, if I use date of payment, it will only apply to August. So I have to use the notes section to say when the payment inputted)

The dino was a great addition to the program

The insurance button comes up too much Every time you turn around it reminds you about insurance

It is easy to keep records and send out owner reports for our properties.

There is not a way to email the 1099 reports in February even though the email addresses are in the program by house. Most of our owners move through the year since they are military and many 1099's are returned in the mail.

Easy to use and generate variety of report options make it easy to clients and tenants informed. The monthly cash flow report is helpful.

Would like a smartphone app for quick entry to handle maintenance request.

The software is pretty easy to use after playing with it a couple of times. Everything looks organized.

When first setting up tenants, there is an area to enter the flat late fee and daily fees after but I'm not sure if they actually work because the rep that walked me through how to use it he manually put in the late fees. I wouldn't like having to do that with each tenant. Hopefully its just a misunderstanding on my part. I will find out soon.

This software becomes easier to use as you gain familiarity with it so it is important for you to actually get hands on with the software. It does help keep everything organized and their customer service is great, they'll walk through whatever problem you are having.

SimplifyEm would benefit from better training, I'd rather have information available or a video that I can watch instead of having to call. Improve that and it'll be even better.

Nothing, this software is horrible. Do not buy!

This software provides a free money back guarantee. But they do not refund your money after you process your first rent roll and find out that systems doesn’t process rent and owner draws easily. Tenants hate their portal and owners hate their portals the 4 day delay with the bank and owners getting their money is horrible. I would not recommend this system to even my competition, it’s just that bad.

It relieves me of the stress of the accounting work. Math is not my strong point! I did all my trust accounting by hand for over 20 years. I tried other property management software and found myself confused and overwhelmed. Simplifyem is easy to understand and use. If I get stuck, I call customer support and they walk me through it. Representatives are always polite, friendly and professional. Now, I can focus on taking care of my clients' needs better.

It would be nice if owners could request statements and invoices on their own without my having to publish each individually.

It is so easy to do and if you mess it up, help will always walk you through it or fix it for you. Love these guys.

There is nothing I found that I don't like at the point. Some things you have to read a little more than others to understand but still easy enough to understand.

The telephone response to questions about use of the product is excellent.

There are a few glitches in the software such as the inability to split expenses over more than one property without having to make the division allocation and then pull up each property and make the entry. I have asked why they will not modify the program which is basically from an old Quicken Property Management program but they have told me there is not a great demand for this. I wonder if the users even know of the possibility???

Software is comprehensive and easy to use. I've never experienced such great vendor support. Can't say enough good things about the support. Not only do they know the software inside and out but they seem to know the property management industry and thus have provided several good tips on setting up the worksheets etc.

I will need to reach to find something I dislike. Perhaps a more robust report generator so I can do a bit more customized reporting.

Tenants portal for emails and online tenant payments

No app for mobile users, they recently changed tenant screening companies and it has not been easy getting approved. They do not like to provide 1:1 support although that was promised when we signed up for the software program.

Once you start using the software it gets easier to use. If you need help a rep is readily available and is knowledgeable

More options cost more should be included for. Up to 10 units. Tenant area should have more detail available, Maybe some suggestions given on entries.

ease of updating information, customer support is unbelievable and all support i have talked to speaks English and they can understand me and i can understand them. Thats a WOW

Inexpensive
Great Customer Support
Easy for Tenants to Use
Easy Access
The site is organized.
Nice integration to online rent payments.

I wish more notices could be automated.
Extra added fees
I wish the site could send bills and integrate with banking accounts

The software is easy to understand and use. It seems like a Property Manager has designed it to make our work more simply (thus, SimplifyEM). The vendor is always ready to help and answer questions with patients and knowledge. They are a world of knowledge.

Information gathering could be more detailed. Landlord, tenant, managers all accessible, and name/title of unit could coincide with the owner of the property rather than unit # or company name.