SimplifyEm Reviews

I find it very easy to use. It enables me to stay on top of my rent collections. I found data entry much more easier than other applications I have used. I have just started using their online application, online leases, and tenant screening service. I found it very easy to integrate with my current process. I have been using online rent collections for a while now and it is easy to set it up.

There is nothing difficult i find with the product. If I have a question, I can watch a video or go to the FAQ and lookup the answer. I find their videos very helpful.

Simplifyem is a simple and straightforward property management software. Everything is categorized in sections so you’ll never get confused especially if you’re not tech savvy like myself. It’s easy to set everything up and doesn’t take long. There’s a bunch of reports and I love how they’re so easy to run.

At the end of the month, I can quickly send out owner statements. I also send out rent receipts to all my tenants in bulk all at once just by a single button so I’m not doing them one by one like how I used to. My tenants also send maintenance requests through their portals which is really convenient because I can just create a work order and assign it to a vendor right away. Customer Service is great! They walked me through on setting up online payments. They even offered to set them up for me at no extra cost. My tenants now pay on time and some don’t need to login each month since they’re setup on automatic withdrawals. This really helps when paying my owners online as well.

None, software works as expected and the functionality is easy to use which will be of a benefit to non tech savvy users

The sales pitch from our sales representative.

Zero support/Inadequate support.
If you are lucky enough to receive a call back after two or more days, the customer support rep will ask you what you need and then they start telling what to do then have a nice day and they hang up.
The call is very rushed.
Not to mention they are on Pacific Standard Time, so if you are on Eastern Standard Time you have 5 hours for live support.
The time frame for online payments, to your company or owner, is at least 5 days and if there is a mistake, you can add an additional 5 days to your process.
You can write your property owner a check and send via mail and the payment will arrive quicker than processing through this software by our experience.

As a property owner, SimplifyEm has decreased my workload and saved time. I can easily see work orders and expenses at a glance while collecting payments and see all tenant communication in one place. I like how I can set up rent reminders to invoice my tenant every month automatically. This has helped get rent on time every month. SimplifyEm has freed up my time and streamlined my property management tasks into a manageable process so that I spend less time on managing property.

It is very easy to use. It has a clear presentation. Seeing lots of units at a glance is easy.

When putting in the details of the payment in the notes section, something happens with the formatting. like instead of symbols (Which I use when putting in dates) it changes them to "n" and other weird things. I have had to modify the way I input information. Also, when people are behind, if you input the actual date that they pay, it goes to the month that payment was received (ie: if someone pays me August 8th for July rent, if I use date of payment, it will only apply to August. So I have to use the notes section to say when the payment inputted)

It is easy to keep records and send out owner reports for our properties.

There is not a way to email the 1099 reports in February even though the email addresses are in the program by house. Most of our owners move through the year since they are military and many 1099's are returned in the mail.

The dino was a great addition to the program

The insurance button comes up too much Every time you turn around it reminds you about insurance

Easy to use and generate variety of report options make it easy to clients and tenants informed. The monthly cash flow report is helpful.

Would like a smartphone app for quick entry to handle maintenance request.

The software is pretty easy to use after playing with it a couple of times. Everything looks organized.

When first setting up tenants, there is an area to enter the flat late fee and daily fees after but I'm not sure if they actually work because the rep that walked me through how to use it he manually put in the late fees. I wouldn't like having to do that with each tenant. Hopefully its just a misunderstanding on my part. I will find out soon.

This software becomes easier to use as you gain familiarity with it so it is important for you to actually get hands on with the software. It does help keep everything organized and their customer service is great, they'll walk through whatever problem you are having.

SimplifyEm would benefit from better training, I'd rather have information available or a video that I can watch instead of having to call. Improve that and it'll be even better.

I was demo-ing property management software everyday for 2 weeks. It came down to Simplify Em and Rentec Direct. I loved them both and fit our needs as a small start up company.

Not all the features are user friendly but the customer service dept quickly and efficiently handled all issues!

The ease of use is the best. Compared to Quickbooks, they aren’t a property
management platform, you have to massage it into a property management platform and
Simplifyem is built for property management. The look, feel, and tabs are all spelled out
for and designed for property management whereas Quickbooks is not.

I don’t have a lot, and it's super minor. I would love to be able to track HOA violations. I
cannot find any major pet peeves. If there's anything I can't figure out, SimplifyEm is
always there to help.

SimplifyEm makes tracking rent and payments simple. It has made it easy for me to collect rents online and monitor all my property expenses in one place. I can store lease agreements so I can access them easily in the application. I use it to send email to my tenant, provide them with any notices. I like rent reminders and ability to track maintenance requests.

I wish I could use the application offline. Some of the forms like lease agreements, notices to quit, notice to pay can be accessed offline but I cannot do data entry offline.

It really is relatively simple to learn, very simple to use, and support has been awesome.

I am currently using a system based on the double entry accounting system. In fact, I had to take a course on accounting just to use it. The Simplify system is more friendly to and usable by someone knowing nothing about accounting. At first I found it difficult because it was too simple.

Nothing, this software is horrible. Do not buy!

This software provides a free money back guarantee. But they do not refund your money after you process your first rent roll and find out that systems doesn’t process rent and owner draws easily. Tenants hate their portal and owners hate their portals the 4 day delay with the bank and owners getting their money is horrible. I would not recommend this system to even my competition, it’s just that bad.

Options for keeping track of expenditures and online payments. The feasibility for the renters to make payments and for me to keep track.

Customer Service!! Customer service will take no responsibility. This is the second time I have logged on and balances have changed. Don't trust this

A full suite of leasing and management and cloud-based! Also, a system that should be a good fit for any size person or company and with room to expand! The integration of the Trans Union credit/criminal history site is a huge plus as well.

Nothing so far, just the learning curve with a new system. I've gone from a Quicken, stand-alone program to this fine product and it'll just take a little while to get used to all the bells and whistles.

Ease of use
Great Support
Offers everything I need to work with my Tenants, and Owners
Fantastic Value

I have been using this product for about 3 months. So far I do not have any negatives. Suggestion for future upgrades. Allow more detailed Tenant Information to be entered.

Detailed Reports for Owners, Supports Online Banking Services for Owners and Tenants, Excellent Customer Support

I had difficulty learning the flow process and getting properties loaded in the beginning, but Simplifyem had a training call with me and that helped considerably.

Online rent payments
Tenant and vendor reports, income and expense reports, rent roll, etc

Parking fee and any other fees have to be compiled in one rent payment. Does not allow to break it up.

Pricing and customer service. They even schedule a training for you where they teach you step by step.

Might be a bit tricky to set up with a few too many steps. You have to go to several places to complete the info for 1 rental.

I am new to the product but so far it appears to be of great value. So far the product seems to be exactly what we need, we are a small operation but need major organization and record keeping and this product seems to be exactly what we need. I inputted data this weekend and it really was quite simple - even I was able to do it - all on my own.

The go back option is a little tricky. I needed to go back to the previous screen and I had to finagle my way around it. It probably is operator issue - I just have to learn the program

Easy to use, only because I've been a user for about 7 yrs? I like the detail description feature. So owners know.

Software Always gets stuck when I send my reports and I have to get out and come back in. Dinosaur keeps sending.....

Inexpensive
Great Customer Support
Easy for Tenants to Use
Easy Access
The site is organized.
Nice integration to online rent payments.

I wish more notices could be automated.
Extra added fees
I wish the site could send bills and integrate with banking accounts

It's a simple tool that we use daily.

More help on where to put the "security deposits" and rent