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117 Reviews

- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent All-in-One Platform to manage Events, Memberships, CRM, Email Marketing and Finance
Reviewed on 10/18/2017
Pros
As an active Chamber of Commerce, we were looking for something that would enable us (and improve) to manage our events, members, email campaigns, CRM, collect payments and be user-friendly at the same time. We wanted to replace several out-dated technologies and instead use one software for our internal operations.
It also happened that at the same time we were looking for a new website solution and EventBank was in the process of launching a new solution for Chambers of Commerce. This resulted in a new (mobile compatible) website that was delivered within 4 days against a competitive price and at the same time easy to use and manage.
The support we received all our three chapters across China was very well starting with personal kick-off calls, following online webinars and a good FAQ section. Once you have a look at the platform everything becomes easy. Best part for me as Deputy General Manager is easy set-up of roles & permissions to manage and restrict access to certain pages for temporary staff and some of our interns. Also, our members can now update their information and manage their own profiles. Creating Events has never been easier with Members now being able to sign up online and pay for the event using their preferred method.
Personally, I am also a fan of the EventBank Manager mobile app. Easy to monitor sign ups for events, membership renewals, email campaigns and check in attendees on spot.
Cons
EventBank's all-in-one platform has few shortcomings that I can think about and it has meet our expectations. We are looking forward to the new products features that are being released in the (near) future.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
GlueUp for NGOs
Reviewed on 4/22/2021
Pros
Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.
Cons
The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.
Alternatives Considered
Act!Reasons for Choosing Glue Up
GlueUp combines membership and events management which is vital to our operations.- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Long way to go
Reviewed on 11/13/2019
Pros
The one and only positive thing I'd like to stress is just the event management system, being it their core business, though pretty limited alone.
Cons
– Really fuzzy servers: editing and creating things on the platform is painstakingly slow and often the user can lose all the work done.
– Newsletter editing features are very, very terrible. Please, avoid altogether if you plan to manage a newsletter also.
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Perfect community and membership management software
Reviewed on 11/18/2022
We can do everything we need to do to run events and manage our larger community from one place. Experience is much better for us and also for our community, we now spend less time managing various tasks.
Pros
All features we need are offered in one platform and everything works together great - event management, membership management, event pages and more. Customer support is also great, I usually get a reply to any question within an hour.
Cons
Nothing I would hate, sometimes Glue Up platform is running bit slow, but nothing major.
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Getting better each day
Reviewed on 8/6/2019
Helping me by a click of a button to reach my members
Pros
- I love this product's interface that's much easy to use by novices
- I like the customization options, especially the drag-n-drop
- The product is quite easy to move around
- I love the versatility of the product
- I love the tracking ability of emails
Cons
- Am not able to send email to a member through right-clicking
- Improve customizable payment options to allow a primary registrant to pay less for a secondary registrant
- Limited RTF options when composing
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best on the market
Reviewed on 12/13/2019
Pros
I have demoed over 20 similar solutions. The software has all our required functionalities. The UX/UI is clean and elegant. The customer service is exceptional (special thanks to [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]). The value for money is unparalleled.
Cons
There are a few functionalities that could be made more user friendly. For instance, it would be great to have more options to customize the invoices or automatic emails sent. The system sometimes lags a little; it could be faster.
These are all minor details. The software is overall very good.
Reasons for Switching to Glue Up
It came down to value for money, ease of use and availability of functionalities. EventBank was much more comprehensive and cheaper than the others, as well as much easier to work with.- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best event management software
Reviewed on 11/4/2022
Pros
The event management and registration functions are my favorite parts of Glueup system. It's super easy to access, and beginner-friendly to work around. The payment option includes both China-preferred Ada pay and credit card options, which makes it easy for our users with different needs. Glueup also provides great client services. Their client managers are reliable, professional and responsive, and have been my irreplaceable partners in all events.
Cons
To due unexpected server challenges, Glueup system might be slow from time to time.

- Industry: Government Administration
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great tool for Chambers of Commerce
Reviewed on 10/3/2018
Our Chamber has been using Eventbank for almost 2 years now and we are able to provide a much more professional service to our Members and to keep better track of new leads and our guests. We are overall very satisfied with the service.
Pros
It is an all-in-one software: Events Management, Membership Management, Database recording
Cons
Automatic messaging should be more customizable.
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Comment from AsBAA
Reviewed on 11/18/2022
Pros
The membership management are clear and easy to use
Cons
Flexibility is not enough for the application form

- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best tool for event management
Reviewed on 8/22/2019
Pros
Very ease to use for all the components in event management.
Cons
Few more features could be added in the future.
- Industry: Entertainment
- Company size: Self Employed
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
I got through my first event and realized I needed a different platform once completed
Reviewed on 6/28/2019
My overall experience was much better than my previous with using other softwares my only gripe was what i mentioned above. If those 4 issues can be fixed then I'd say it's a great platform but for now I'm going to be finding another option.
Pros
It was easy to set up the registration page and ticket options. Somewhat customizable. Check in was standard. Reporting is descent, can download excel spreadsheets for specific ticket types.
Cons
1. The top con on my list would be the payout process. Being that my events function based on ticket sales it's important that I have access to funds more frequently then twice per month. Other ticketing systems will pay you out every few days. I ran in to an issue where I needed to pay my instructors, venue and other staff but didn't have the funds available, so I had to front the money out of my own pocket.
2. The Finance Department is based in Asia therefore I would get replies regarding my concerns late in the evening rather than in the day during American business hours.
3. Ran in to some glitches with attendees not receiving their confirmations.
4. Couldn't figure out how to bring on team members to help check people in without revealing full financials. Volunteers or independent contracts hired shouldn't have the ability to view this info. Unless i missed something?
Response from Glue Up
Thank you for your review and honest feedback.
Customer satisfaction is our highest priority at EventBank, and we are taking your review with the utmost seriousness and have already put in future updates and plan to improve customer experience with the product and services we provide.
You'll be pleased to find that we do have an option available to create temporary profiles so that volunteers and independent contractors can check people in to events without having access to your entire account. In addition, we strive to consistently improve our software to make it more user-friendly as well as regular updates to our EventBank HelpDesk with new documentation, content, and tutorials on the EventBank platform.
We have dedicated Customer Success Managers around the world, servicing all time zones, so that you are able to receive a response to your questions or concerns whenever you need.
We sincerely hope that you'll consider using EventBank for your upcoming events again.
Brian
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Eventbank were our ticketing partner for the 2018 St Patrick's Day Irish Ball
Reviewed on 4/24/2018
The software made the sale and management of tickets and financial reporting incredibly easy and straightforward.
Pros
The software was easy to use, provided up to date information, allowed for the creation of reports with detailed information and the Customer Support provided by Eventbank was great, all queries were dealt with in a timely and professional manner.
Cons
The only con was the inability to create tickets for a full table as a back end user. This is an event specific con as creation of individual tickets is a very easy process
Response from Glue Up
Thank you for such a nice review, Martina! We are so proud to be working with you for 3 years already. And as a valued customer, I have some good news to share with you - I have talked to our Product Team about your feedback and we are going to develop a feature to add group (table) registrations, so we can save you even more time when you organize the next Irish Ball!
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Very effective platform, with more to come
Reviewed on 3/8/2017
EventBank has some excellent features that make the chamber's work much easier. Their background is with events, and their platform provides a lot of features to help make the set-up, promotion and registration easier for us and the participants. For me, the e-newsletter system stands out - it used to take us weeks to put together a new email newsletter, but now we can do it in an afternoon. It also helps us collect a lot of data about the effectiveness of campaigns.
Database management has been the biggest struggle, but their customer service is very responsive and, despite some hiccups, it is now handling new memberships and renewals well.
They are continuing to provide new features, and are very responsive to suggestions on how to improve their service, especially in extracting useful information from the database.
Pros
The look and feel, and the potential to manipulate the data.
Cons
It has been a struggle to iron out the complications in the CRM, but it gets better all the time.
- Industry: International Trade & Development
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Simple and user friendly CRM System
Reviewed on 4/29/2021
I appreciate the customer support [SENSITIVE CONTENT HIDDEN], who always in timely manner response on any given time of the day and week. He always follow up and is extremely helpful. Wish [SENSITIVE CONTENT HIDDEN] was the one, who had been the first project manager, so it wasnt so delayed. But [SENSITIVE CONTENT HIDDEN] is super competent and understand his customers.
Pros
The software is very user friendly and not complicated and perfect for event and membership management.
Cons
Some features and the structure not so flexible. Still feel room for improvement to enhance the features. And many extra features is a different pricing contract.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good all-in-one platform for social organization
Reviewed on 4/17/2019
Pros
She Loves Tech is a global platform committed to empower women in tech. We were looking for a
software that would help use manage our events, CRM and mail marketing. Thanks to our partnership with Event Bank, we benefit from an easy to use all-in-one platform. The events module and the mail marketing are very straightforward which enabled us to be more efficient in our work. That’s something that matters a lot for us! As a small team, we couldn't afford to waste time working with out-dated technologies and Event Bank provided what we needed.
We would also like to highlight the great job done by the support team that demonstrated its fast responsiveness to satisfy our queries. We are looking to collaborate more with EventBank soon.
Cons
We encountered minor bugs while using the registration and mail marketing functions.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My Glue Up experience
Reviewed on 8/23/2021
Overall, the experience was pleasant and exciting in spite of a few bumps which can still be improved. My guests generally had a good time and they are looking forward to another round. Out of 21 guests I invited, only 16 made it because the others found it tricky to install the app before the start of the event. I realized not everyone is tech-savvy but this is also an opportunity for the app to be developed further for easy use.
Pros
It's a great platform to connect, network, interact and build relationships with other pros from various industry within a short span of time. It's also fun and exciting because you'll never know you you'll meet next. I highly recommend this to business leaders, consultants, freelancers and others looking for an easy-to-use platform that can deliver positive results.
Cons
1. Sometimes the matching and waiting period takes time: even if it gets refreshed, for some reason, it hangs
2. The notification icon that time is running out is too small
3. Some users on a smartphone and tablets cannot experience the app; this can be a challenge since people are on the go and most users will use their phones
4. The design inter phase looks a bit dated
5. You cannot see everyone upon arrival; there is no mood-setter function
6. After pressing the green or go button, you still have to press your HD cam "allow" before it connects with the next person waiting on line
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Useful and efficient
Reviewed on 10/24/2019
Useful and efficient - Automation of manual invoicing and ease of tracking membership details i.e. contact details, start and end date as well as linking with events and check-in function
Pros
Ease of use, helpful dashboards, information sharing platform, transparent and format is user friendly
Cons
Invoicing - Membership start and end date can't be changed during editing stage
Sometimes EventBank platform can be slow to load
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
NordCham Philippines
Reviewed on 12/17/2019
Currently the software adds most value in connection to our events: sign-ups, payments, marketing, registrations and check-in.
Pros
Provides a single platform for all key aspects of a chamber of commerce, and as such offers tremendous support to the operations of our organization.
Cons
User interface is cumbersome, and it takes a long time to navigate from one section the other. The database seems to run slow and is not very dynamic.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ease of using the platform
Reviewed on 4/20/2020
Eventbank support team has been key to get to know the platform better and make sure a report was provided to my directors to persuade on getting the platform as it betters the way we deliver and therefore our image.
Pros
The software is an intuitive step-by-step platform that gives structure to the event as it is logical to follow. It has many functions but the key ones are highlighted or compulsory to fill to make sure the skeleton of the event is completed fast with what is essential.
Cons
Probably the many ways available to do the same thing.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
ECCP - Membership's Eventbank Experience
Reviewed on 11/26/2019
Data management and efficiency had been embraced well since we used EB.
Pros
Very convenient tool to maintain and acquire members. That's crucial for our business so this has been a great help
Cons
There are certain areas for the membership application that can't be modified, which is a big factor to us.
Response from Glue Up
Hi Dei, thank you for sharing your experience using EventBank. We are delighted to hear about your great experience using our platform, rest assured we don't stop here and we have some more amazing features coming up that will help you and ECCP to do an even better job! As for the membership application modifications, I have asked your Customer Success Manager to connect with you to discuss this as we believe there are no limitations to membership applications.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User-friendly platform with powerful CRM tools and great customer support
Reviewed on 11/1/2021
Since using Glue Up, we have become more productive as the system is very smart with lots of integrations and automations in place. Ability to collect online payments is definitely a big bonus for us.
Pros
Easy to use, smart and automated. Ability to integrate cross-platform is very helpful.
Cons
Ability to produce analytical graphics for reports.

- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User friendly and responsive service
Reviewed on 10/24/2019
Pros
1) The people behind it! Extremely responsive customer service and fast problem solving.
2) Ease of use: Simple to understand and maneuver
Cons
Nothing whatsoever. I have been using it for 2 years now.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
We are happy with the improvement the team has made to facilitate our organisation needs
Reviewed on 6/5/2018
Having a smart data and easier facility to manage the event registration and campaign
Pros
We so far really appreciate Its feature for easy registration flow. Thus, we can manage better our event
Cons
Interface of membership. It would be better if the platform could facilitate easier way to preview the corporate members too.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Empower Your Events with Eventbank
Reviewed on 3/8/2017
As an organizer of numerous events every year, we have used the Eventbank for more than a year and really like it. It is a true breakthrough app which greatly improves the efficiency of the whole team. By providing many ready-to-use templates, the software allows us to plan and promote our events online over in a short time. It also offers all important information attendees need weeks and months ahead of the events, such as schedules, maps, contact persons, speakers bios, and more. Meanwhile, the mobile Eventbank Manager is often used as a supplement to the online event management platforms. It makes it possible for every team members to keep updated the event progress and manage the event anytime and anywhere. It is definitely worthy to have a try!
Pros
Easy-to-use Templates, Online Payment, Management Android/IOS Apps, Email Campaigns.
Cons
Level of Customization.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The complete event management tool
Reviewed on 5/28/2020
I am very pleased with the experience with Eventbank. From Willis, their representative in Indonesia, to the support team, the service is very strong. The software is very versatile and has replaced three different softwares (CRM, E-mail marketing and event landing pages) that we were previously using.
Pros
The ability to seamlessly organise our events end to end. The event pages that get created automatically are very useful.
Cons
Some event pages are not very mobile friendly.