Glue Up Reviews

As an active Chamber of Commerce, we were looking for something that would enable us (and improve) to manage our events, members, email campaigns, CRM, collect payments and be user-friendly at the same time. We wanted to replace several out-dated technologies and instead use one software for our internal operations.

It also happened that at the same time we were looking for a new website solution and EventBank was in the process of launching a new solution for Chambers of Commerce. This resulted in a new (mobile compatible) website that was delivered within 4 days against a competitive price and at the same time easy to use and manage.

The support we received all our three chapters across China was very well starting with personal kick-off calls, following online webinars and a good FAQ section. Once you have a look at the platform everything becomes easy. Best part for me as Deputy General Manager is easy set-up of roles & permissions to manage and restrict access to certain pages for temporary staff and some of our interns. Also, our members can now update their information and manage their own profiles. Creating Events has never been easier with Members now being able to sign up online and pay for the event using their preferred method.

Personally, I am also a fan of the EventBank Manager mobile app. Easy to monitor sign ups for events, membership renewals, email campaigns and check in attendees on spot.

EventBank's all-in-one platform has few shortcomings that I can think about and it has meet our expectations. We are looking forward to the new products features that are being released in the (near) future.

Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.

The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.

The one and only positive thing I'd like to stress is just the event management system, being it their core business, though pretty limited alone.

– Really fuzzy servers: editing and creating things on the platform is painstakingly slow and often the user can lose all the work done.
– Newsletter editing features are very, very terrible. Please, avoid altogether if you plan to manage a newsletter also.

All features we need are offered in one platform and everything works together great - event management, membership management, event pages and more. Customer support is also great, I usually get a reply to any question within an hour.

Nothing I would hate, sometimes Glue Up platform is running bit slow, but nothing major.

- I love this product's interface that's much easy to use by novices
- I like the customization options, especially the drag-n-drop
- The product is quite easy to move around
- I love the versatility of the product
- I love the tracking ability of emails

- Am not able to send email to a member through right-clicking
- Improve customizable payment options to allow a primary registrant to pay less for a secondary registrant
- Limited RTF options when composing

I have demoed over 20 similar solutions. The software has all our required functionalities. The UX/UI is clean and elegant. The customer service is exceptional (special thanks to [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]). The value for money is unparalleled.

There are a few functionalities that could be made more user friendly. For instance, it would be great to have more options to customize the invoices or automatic emails sent. The system sometimes lags a little; it could be faster.

These are all minor details. The software is overall very good.

The event management and registration functions are my favorite parts of Glueup system. It's super easy to access, and beginner-friendly to work around. The payment option includes both China-preferred Ada pay and credit card options, which makes it easy for our users with different needs. Glueup also provides great client services. Their client managers are reliable, professional and responsive, and have been my irreplaceable partners in all events.

To due unexpected server challenges, Glueup system might be slow from time to time.

It is an all-in-one software: Events Management, Membership Management, Database recording

Automatic messaging should be more customizable.

The membership management are clear and easy to use

Flexibility is not enough for the application form

Very ease to use for all the components in event management.

Few more features could be added in the future.

It was easy to set up the registration page and ticket options. Somewhat customizable. Check in was standard. Reporting is descent, can download excel spreadsheets for specific ticket types.

1. The top con on my list would be the payout process. Being that my events function based on ticket sales it's important that I have access to funds more frequently then twice per month. Other ticketing systems will pay you out every few days. I ran in to an issue where I needed to pay my instructors, venue and other staff but didn't have the funds available, so I had to front the money out of my own pocket.

2. The Finance Department is based in Asia therefore I would get replies regarding my concerns late in the evening rather than in the day during American business hours.

3. Ran in to some glitches with attendees not receiving their confirmations.

4. Couldn't figure out how to bring on team members to help check people in without revealing full financials. Volunteers or independent contracts hired shouldn't have the ability to view this info. Unless i missed something?

The software was easy to use, provided up to date information, allowed for the creation of reports with detailed information and the Customer Support provided by Eventbank was great, all queries were dealt with in a timely and professional manner.

The only con was the inability to create tickets for a full table as a back end user. This is an event specific con as creation of individual tickets is a very easy process

The look and feel, and the potential to manipulate the data.

It has been a struggle to iron out the complications in the CRM, but it gets better all the time.

The software is very user friendly and not complicated and perfect for event and membership management.

Some features and the structure not so flexible. Still feel room for improvement to enhance the features. And many extra features is a different pricing contract.

She Loves Tech is a global platform committed to empower women in tech. We were looking for a
software that would help use manage our events, CRM and mail marketing. Thanks to our partnership with Event Bank, we benefit from an easy to use all-in-one platform. The events module and the mail marketing are very straightforward which enabled us to be more efficient in our work. That’s something that matters a lot for us! As a small team, we couldn't afford to waste time working with out-dated technologies and Event Bank provided what we needed.

We would also like to highlight the great job done by the support team that demonstrated its fast responsiveness to satisfy our queries. We are looking to collaborate more with EventBank soon.

We encountered minor bugs while using the registration and mail marketing functions.

It's a great platform to connect, network, interact and build relationships with other pros from various industry within a short span of time. It's also fun and exciting because you'll never know you you'll meet next. I highly recommend this to business leaders, consultants, freelancers and others looking for an easy-to-use platform that can deliver positive results.

1. Sometimes the matching and waiting period takes time: even if it gets refreshed, for some reason, it hangs
2. The notification icon that time is running out is too small
3. Some users on a smartphone and tablets cannot experience the app; this can be a challenge since people are on the go and most users will use their phones
4. The design inter phase looks a bit dated
5. You cannot see everyone upon arrival; there is no mood-setter function
6. After pressing the green or go button, you still have to press your HD cam "allow" before it connects with the next person waiting on line

Ease of use, helpful dashboards, information sharing platform, transparent and format is user friendly

Invoicing - Membership start and end date can't be changed during editing stage
Sometimes EventBank platform can be slow to load

Provides a single platform for all key aspects of a chamber of commerce, and as such offers tremendous support to the operations of our organization.

User interface is cumbersome, and it takes a long time to navigate from one section the other. The database seems to run slow and is not very dynamic.

The software is an intuitive step-by-step platform that gives structure to the event as it is logical to follow. It has many functions but the key ones are highlighted or compulsory to fill to make sure the skeleton of the event is completed fast with what is essential.

Probably the many ways available to do the same thing.

Very convenient tool to maintain and acquire members. That's crucial for our business so this has been a great help

There are certain areas for the membership application that can't be modified, which is a big factor to us.

Easy to use, smart and automated. Ability to integrate cross-platform is very helpful.

Ability to produce analytical graphics for reports.

1) The people behind it! Extremely responsive customer service and fast problem solving.
2) Ease of use: Simple to understand and maneuver

Nothing whatsoever. I have been using it for 2 years now.

We so far really appreciate Its feature for easy registration flow. Thus, we can manage better our event

Interface of membership. It would be better if the platform could facilitate easier way to preview the corporate members too.

Easy-to-use Templates, Online Payment, Management Android/IOS Apps, Email Campaigns.

Level of Customization.

The ability to seamlessly organise our events end to end. The event pages that get created automatically are very useful.

Some event pages are not very mobile friendly.