---
description: Detailed reviews on GoCo based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare GoCo with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: GoCo Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/254/benefits-administration/software) > [GoCo](/software/105715/goco)

# GoCo

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> GoCo is an online human resources, benefits and payroll management system designed to help SMBs streamline their critical business operations. GoCo helps simplify HR, benefits, compliance and payroll processes, and offers users support and advice from benefits and payroll experts.
> 
> Verdict: Rated **4.4/5** by 116 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of GoCo

GoCo syncs all HR, payroll and benefit information, saving users from inputting data into each carrier separately by updating changes automatically on all systems. &#10;&#10;Users can compare benefit plans and prices, enabling employees to find the best or most appropriate plan for their family with ease. &#10;&#10;GoCo has a team of payroll experts who are available to offer users pertinent and personal advice on any payroll-related issues.&#10;&#10;GoCo digitally stores, organizes and verifies the compliance of W-4s, I-9s, etc. simplifying tax and employment compliance processes. &#10;&#10;GoCo offers bank-level encryption using a 256-bit SSL encryption protocol, ensuring all data is completely secure.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 116 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Intuit
- **Founded**: 1983

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: We believe you shouldn’t have to change the way you work (or who you work with) just to use our technology. That’s why we build every feature with flexibility and customization in mind. Let us know what apps you need, and we’ll build a custom plan to fit your HR workflow. All plans include Onboarding, Employee Self-Service, and MagicDocs. We’ll customize the rest to fit your needs\!
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: United States

## Features

- 360 Degree Feedback Software
- ACA Reporting
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applicant Tracking Software
- Approval Process Control
- Attendance Management
- Attendance Tracking Software
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Benefits Dashboard
- Benefits Management
- Break Management
- COBRA Administration
- Check Printing
- Clock In/Out

## Integrations (54 total)

- 15Five
- 360Learning
- ADP Workforce Now
- Airtable
- Asana
- Basecamp
- Box
- Brex
- Checkr
- Confluence
- Dayforce HCM
- Dropbox Business
- Emtrain
- Evernote Teams
- Expensify

... and 39 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Benefits Administration Software](https://www.getapp.ca/directory/254/benefits-administration/software)

## Related Categories

- [Benefits Administration Software](https://www.getapp.ca/directory/254/benefits-administration/software)
- [Human Resources Software](https://www.getapp.ca/directory/256/human-resources/software)
- [Onboarding Software](https://www.getapp.ca/directory/730/onboarding/software)
- [Time Clock Software](https://www.getapp.ca/directory/265/time-clock-attendance/software)
- [Direct Deposit Payroll Software](https://www.getapp.ca/directory/3683/direct-deposit-payroll/software)

## Alternatives

1. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5060 reviews)
2. [BambooHR](https://www.getapp.ca/software/20517/bamboohr) — 4.6/5 (3108 reviews)
3. [Deel](https://www.getapp.ca/software/2051182/deel) — 4.8/5 (4265 reviews)
4. [Paylocity](https://www.getapp.ca/software/102695/webpay) — 4.3/5 (1822 reviews)
5. [Rippling](https://www.getapp.ca/software/112141/rippling) — 4.9/5 (4616 reviews)

## Reviews

### "GoCo is great HR software for SMBs" — 5.0/5

> **Wes** | *February 3, 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Onboarding is super easy. I was all set before I walked in on my first day.
> 
> **Cons**: Nothing offhand. I hear that there are edge cases for our HR setup at the company that GoCo has trouble handling, but they aren't major.
> 
> Great ease of use. Enjoyable user experience. Never any weird errors.

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### "Excellent choice" — 4.0/5

> **Emily** | *October 9, 2025* | Construction | Recommendation rating: 3.0/10
> 
> **Pros**: I like the value for your money.The scheduling and time clock and the payroll, it all gives a good learning curve.The security as great as well
> 
> **Cons**: Sometimes, the onboarding can be a little bit confusing, but in the end it helps the employee.There are some bugs and issues that need to be worked out
> 
> My overall experience is that I would definitely recommend this to anyone wanting to&#10;Use it for payroll

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### "Affordable but needs some polishing" — 3.0/5

> **Lynne** | *October 11, 2023* | Restaurants | Recommendation rating: 5.0/10
> 
> **Pros**: They are an affordable option for employee onboarding, benefit administration and record keeping.
> 
> **Cons**: When I personally first started working with GoCo (April 2023), our support team was great\!  My company has been with GoCo for a very long time, but I had never personally used GoCo previously.   We had a very knowledgeable main point of contact, but sadly for us, they were promoted.  We've had multiple support team members since that seem to be lacking in knowledge of the system and it's capabilities.  I've even received drastically wrong information about the billing of our account as well.  We've just started with yet another representative, so hopefully this one will be better.  For example, we made a change request at our monthly check-in meeting.  When we followed up at our next meeting, we found out that nothing had changed because a ticket needs to be submitted, and that they would be do that now.  So, our request sat for 30 days because they did not submit a ticket when we requested a change. Another example is when I was making a change to our 401k plan's eligibility requirements.  Before completing the change I had multiple meetings with GoCo to iron out the details on how our notifications would look going forward, what our responsibilities were as far as providing a monthly list of eligible participants to have notified, etc.  One week before the change took place, we were informed that all of our plans would not work that way and we had to postpone our 401k plan change for another month while GoCo scrambled to come up with another solution.

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### "Good Tool, Great People" — 4.0/5

> **Verified Reviewer** | *January 30, 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: GoCo is a light weight HRIS platform that has a nice set of features that are perfect for our size of company (less than 35.)  Benefits and open enrollment are much easier than the previous paper approach.  And Goco sends the reminders, not us\!  Same thing with time off management and approvals. 95% of staff use it consistently and appropriately.  Onboarding new hires is much easier when they can review material and benefits prior to day one.  &#10;&#10;Best of all, though, are the people. Responsive and pleasant.
> 
> **Cons**: I'd like to see more change control features that include explanations for why we are making a change. Did I change vacation because--someone made a mistake or because we gave someone a vacation day for performance reasons?
> 
> We started using GoCo when we joined OneDigital.  It's been a great partnership for us.  I appreciate that GoCo includes support and not just a platform.

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### "Easy to use software and excellent customer services" — 5.0/5

> **Verified Reviewer** | *February 8, 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The software itself is very straightforward and easy to use. What I like the most about GoCo is its' customer service. Extremely helpful, friendly, and fast. Highly recommended.
> 
> **Cons**: I like most of their functions and seldom use anything other than onboarding and PTO.
> 
> I would use and recommend this software to other HRs.

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## Links

- [View on GetApp](https://www.getapp.ca/software/105715/goco)

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| de-AT | <https://www.getapp.at/software/105715/goco> |
| en | <https://www.getapp.com/hr-employee-management-software/a/goco/> |
| en-AE | <https://www.getapp.ae/software/105715/goco> |
| en-AU | <https://www.getapp.com.au/software/105715/goco> |
| en-CA | <https://www.getapp.ca/software/105715/goco> |
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| es-MX | <https://www.getapp.com.mx/software/105715/goco> |
| fr | <https://www.getapp.fr/software/105715/goco> |
| fr-BE | <https://fr.getapp.be/software/105715/goco> |
| fr-CA | <https://fr.getapp.ca/software/105715/goco> |

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