---
description: Detailed reviews on Microsoft Teams based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Microsoft Teams with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft Teams Reviews, Prices & Ratings | GetApp Canada 2026
---

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# Microsoft Teams

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> Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice \&amp; video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.
> 
> Verdict: Rated **4.5/5** by 11034 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Microsoft Teams

 Skype for Business is integrated with Teams, allowing users to make voice and video conference calls.&#10;&#10; Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app.&#10;&#10; The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services.&#10;&#10; All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11034 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$4.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Annotations
- Application Management
- Assignment Management
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Brainstorming
- Breakout Rooms
- CRM Software
- Calendar Management

## Integrations (68 total)

- Adobe Acrobat
- Asana
- Assembly
- Axonify
- Booking
- Calendar Pro
- Calendly
- Canva
- Claude
- Copilot
- Copilot
- Desk
- Drop
- Dynamics 365
- Figma

... and 53 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software)

## Related Categories

- [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software)
- [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software)
- [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software)
- [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software)
- [Web Conferencing Software](https://www.getapp.ca/directory/110/web-conferencing/software)

## Alternatives

1. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24111 reviews)
2. [Zoom Workplace](https://www.getapp.ca/software/111633/zoom) — 4.6/5 (14594 reviews)
3. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17568 reviews)
4. [Google Meet](https://www.getapp.ca/software/121823/google-hangouts) — 4.5/5 (12114 reviews)
5. [GoTo Meeting](https://www.getapp.ca/software/20464/gotomeeting) — 4.4/5 (11528 reviews)

## Reviews

### "MS Teams Review" — 5.0/5

> **Kyle** | *May 13, 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Collaboration and integration with all microsoft products. Chat, calls, accessing SharePoint and OneDrive are the most important aspects of it
> 
> **Cons**: There are times that it’s buggy but Microsoft continues to improve it daily. So far it has been working well for me over the years
> 
> Can’t really complain as Teams is well constructed and I even got a certified for administer Teams for our organization.

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### "A Useful Collaboration Tool" — 5.0/5

> **Jacob** | *April 7, 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft Teams provides a centralized platform for messaging, meetings, and document collaboration, which helps streamline communication across distributed teams. Its integration with Microsoft 365 is a major strength, allowing users to access shared files easily and work together in real time. Features like screen sharing, meeting recordings, and live captions add meaningful value to day‑to‑day collaboration.
> 
> **Cons**: The platform can feel slow and cumbersome, particularly when switching between chats, channels, and meetings. Notifications are sometimes inconsistent, making it easy to miss updates unless you manually check each thread. As teams and channels multiply, the interface becomes harder to navigate, and managing permissions or locating older conversations can be more time‑consuming than expected.
> 
> Overall, Microsoft Teams is a capable collaboration tool with strong productivity features, but its performance and usability issues limit its effectiveness. While the integration with Microsoft 365 and the breadth of communication tools are clear advantages, the inconsistent responsiveness and cluttered interface create friction in daily use. It remains a useful platform, but one that would benefit from improved speed, reliability, and navigation.

-----

### "Fine product used for corporate communication" — 3.0/5

> **Verified Reviewer** | *April 28, 2026* | Mechanical or Industrial Engineering | Recommendation rating: 5.0/10
> 
> **Pros**: Integrates with the phone well, photos are easy to share. Custom Icons are nice and the scheduling for meetings is very convenient
> 
> **Cons**: Can disconnect from calls, crash the computer and a special teams headset for calls is very low quality and stuffing came out
> 
> Fine product, it goes yellow for status way too quickly if you are watching a guide.  There are plenty of photos that have issues showing up from teams messages too

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### "I use Teams every day at work\!" — 5.0/5

> **Lauren** | *March 23, 2026* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: I think Teams is great. I use it every day at work for a variety of reasons. It tells me when people are online and working without having to message or ask someone. I can message individuals and also easily make group chat so my team and colleagues can pass on messages and information quickly. I also love the Teams video use; this can be used professionally to speak to clients and have online meeting of they are unable to attend the office and it can also be used socially to keep in touch with friends and colleagues.
> 
> **Cons**: I haven't come across any negative points when using Teams in either personal or professional capacity.
> 
> Easy to use. Can stay in contact with friends, colleagues or clients by messages, group messages or video calls.

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### "Microsoft Teams is Amazing" — 5.0/5

> **Michelle** | *April 25, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft Teams is amazing. The bandwidth and capacity of this software to address pretty much anything that might be needed to keep communications and documents, as well as information and posts neatly organized and efficent is incredible.
> 
> **Cons**: If you are in an organization that is large and everyone uses Teams, you can end up with A LOT of Teams, and then channels. So it can get unwieldy if the organization is large and there is a lot of cross-collaboration.
> 
> Microsoft Teams is fantastic. I use it for organizing and sharing important documents, as well as posting relevant information to the organization, and messaging groups and individual people. I am also able to see when people are online which helps know when would be a good time to connect.

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## Links

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## This page is available in the following languages

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| de | <https://www.getapp.de/software/105615/microsoft-teams> |
| de-AT | <https://www.getapp.at/software/105615/microsoft-teams> |
| en | <https://www.getapp.com/collaboration-software/a/microsoft-teams/> |
| en-AE | <https://www.getapp.ae/software/105615/microsoft-teams> |
| en-AU | <https://www.getapp.com.au/software/105615/microsoft-teams> |
| en-CA | <https://www.getapp.ca/software/105615/microsoft-teams> |
| en-GB | <https://www.getapp.co.uk/software/105615/microsoft-teams> |
| en-IE | <https://www.getapp.ie/software/105615/microsoft-teams> |
| en-NZ | <https://www.getapp.co.nz/software/105615/microsoft-teams> |
| en-SG | <https://www.getapp.sg/software/105615/microsoft-teams> |
| en-ZA | <https://www.getapp.za.com/software/105615/microsoft-teams> |
| es | <https://www.getapp.es/software/105615/microsoft-teams> |
| es-CL | <https://www.getapp.cl/software/105615/microsoft-teams> |
| es-CO | <https://www.getapp.com.co/software/105615/microsoft-teams> |
| es-MX | <https://www.getapp.com.mx/software/105615/microsoft-teams> |
| fr | <https://www.getapp.fr/software/105615/microsoft-teams> |
| fr-BE | <https://fr.getapp.be/software/105615/microsoft-teams> |
| fr-CA | <https://fr.getapp.ca/software/105615/microsoft-teams> |
| nl | <https://www.getapp.nl/software/105615/microsoft-teams> |
| nl-BE | <https://www.getapp.be/software/105615/microsoft-teams> |
| pt | <https://www.getapp.com.br/software/105615/microsoft-teams> |
| pt-PT | <https://www.getapp.pt/software/105615/microsoft-teams> |

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