Benchmark EHS Reviews

Our 2019 restructures have been the smoothest we've seen this year. There is a significant increase in the level of service pre and post reorg & execution. The communications are clear and consistent and the team extremely responsive to our needs. I've been part of the BA team for 4 years, it's great to see these types of results! Great job everyone! What a wonderful improvement - thank you for all you do!

I'd like to see more granular permission levels as we're project specific. I'd like to have more options within the permissions to 'multi site selection' I'd also like to be able to streamline archive of departments and make that functionality easier for all.

Gensuite is a one-stop shop for all our EHS needs. This enables our company to simplify our audits, which solidifies management and employee support. As a business administrator for my company, I can easily view what's happening at each of our plant's from our corporate headquarters. The applications we utilize are very user friendly. Lastly, we really like how most of the applications are integrated with others, for example; when you conduct an audit, you simply export those items to the action tracking app for tracking purposes.

For those in my organization, the applications take some time to get used to. Once this hurdle is overcome, applications work with ease.

I like the vast array of features and functions that gensuite provides as a system.

The amount of admin required to run simple reports, I often find that tasks that should take a minute or so to do ens up taking a lot longer, I also feel that some of the forms are very long winded and could be stripped down to capture the essential information.

You can write, customize, and deploy easily, many different types of surveys, quality control quizzes, questionnaires and the like for your business. Easily monitor if benchmarks are being met by assigning tasks to individuals or a team.

Although you can customize, there is a feeling of clutter on the landing page where you start. It is overwhelming to an individual and many times you can get lost in the software because it isn’t intuitive. Updates have helped, but it could be improved for efficiency and user experience.

The modules we are using are designed with a similar work flows. Email alerts provide current status and reminder of actions. Mobil interface allows users same access when they are remote.

Costs to add additional modules and cost sharing programs when process improvements are designed and implemented.

This team has been amazing in processing requests and providing guidance when a new feature is needed or a current feature needs to be altered.

I do not have any cons at this time for this team.

The implementation process was painless and we have trained our global company on several different modules developed especially for our company. The Gensuite team has been amazing every step of the way and continue to support our efforts daily.

What I like least about Gensuite is that there are too many options to get to the same destination. This is an issue with managing a global team everyone has a different way of using Gensuite

one stop shop and cross-platform access

some of the non-core modules are not fully developed - such as MOC, PHA manager, etc.

Ease of use, options, look of system, e-mail notifications. It is a good system for a business with multiple sites that need a enterprise wide management system of EHS. It is great for tracking incidents, OSHA Logs. The Compliance Calendar and Action Plan are great tools for tracking proactive and reactive action to inspections, incidents and regular requirements.

The reports are a bit hard to find. Would be nice to have a master list of reports and then be able to select the one I want, instead of going to Injury/Illness, Dashboard, or Insights and analytics and hunt for the one I want.

You set up a personal account to track your trainings and completion records. The company loaded required trainings into the portal and attached them to your name so it showed up in our personal training portal as a requirement with due date to complete. From the initial email requesting completion, there was a link to the specific training and you could open all attached documents & videos into separate web browser tabs. It was easy to access the training materials and videos and both PDFs and PPTs were able to be included. At the end there was an assessment process that allowed up to 10 attempts to complete with a designated percentage score accepted.

We had some initial glitches with the email communicating the link to the training not sending. Then, we had a glitch with the security code not functioning properly to let you set up a new user account. Once those were resolved there was no concern with how it functioned. I am unaware of whether this was a technical issue by my company or Gensuite.

What our team likes most about Gensuite is that it is one simple tool to manage all EHS and compliance needs, eliminating the use of multiple excel spreadsheets. Everything is connected which makes managing tasks so much easier - for example, you can easily export concerns into ATS for corrective action tracking.

Our team is eager to use Gensuite tools, though the only con is that you have to pay by application.

The customisation of the subcontractor management module, was a key deliverable for us and Gensuite did not disappoint.

As we work through implementation we have identified opportunities to do things better, such as better integration between plant and inspections forms and search ability of serial numbers for plant and equipment.

Super fast deployment that is easily scalable across the organization. Apps are initiative making the transition from paper or static databases quick.

Some of the standard reporting options are limited to a few data points.

The things that I use in Gensuite are in one location.

Gensuite gets complicated if you are not using it all the time.

Continual improvement.
Moving prehistoric programs forward with technological advances.
Transition into an existing EH&S program

Few bugs need to be worked within software

Robust framework allows for excellent incident tracking. Compliance calendar is also very helpful, as is the inspection tool.

Can be difficult to use. However, the customer service is so good, that they set us straight by showing how certain tasks are performed.

Gensuite is a excellent asset to my quality organization. The support/customer service team is very responsive.

The bugs/glitches within the system that’s occasionally happens.

I have been using Gensuite for around 7+ years and sharing a couple of USP’s

 New trend is positive
 Always ahead of technology and constantly innovating

For us during Audits, the data retrieval feature with storage and Tableau Analytics is very beneficial since these features helps me in day to day activities as a frontline EHS leader. Also, convenient for our Senior management to use it during the review meetings since this gives us a leverage to show and filter as per our need.

I do not have cons for this software. It is very easy to use.