Tithe.ly Reviews

I liked that it seemed noncommittal and well priced.

Website is time consuming to set up and the required format for merging contact lists made them completely incompatible for us. The data collected cannot be customized. Events cannot be created as a series so every event must be copied and pasted as many times as you provide it.

The ease of setting up various products, use of the online giving platform. Tithe.ly well exceeds our expectations!

There is nothing negative about this platform or its products!

Tithely has built an amazing suite of tools for the church, at an amazing price: $99/ month. Really can't beat the price, when you consider that this provides Church Management, Text Messaging, Website, Giving, Media, and a Mobile App

There are TONS of missing features and functionality, and this isn't disclosed or known until after you've made the conversion and are in too deep to switch again.

For example, in ChMS,
-The framework is outdated - 20 years old or more.
-Automated reports really aren't reports, just an email reminder to run a report
-Due to bugs, Giving transactions dont auto-populate in ChMS
-No conditional rules for forms
-No report data in emails
-Still get notifications of reports have no data, which is a waste of time, since you have to log in to see the report before you know there's no data
-Members can't see their year to data giving total in Member area
-no calculations of report fields
-Almost NO integrations with other platforms
-No form data sent to admins when forms are completed
-Almost NO customization of the GUI
-social media integration has been broken since we came on board, but no sense of urgency to fix

For the mobile app
-cant check in on the app
-mobile app requires use of Tithely Giving, which isnt disclosed until after you build your app
-no geolocations
-can't configure home tiles

For Giving:
-Current integration with ChMS is buggy
-No notification when someone gives
-Fees cant be a designated fund

Also
-New products launched barebones, like Messaging (no groups or keywords)
-Media can't be edited
-No enhancements to Websites in almost a year
-Will not allow concerns to be posted to Tithely FB group; blocked everytime
-Bugs galore with no sense of urgency to fix

We started with Elvanto around 7 years ago before it merged with Tithly. You'll notice I refer mostly to Elvanto in this review because that is the most important part of the system for us. We had so many people who refused to use technology, but despite personal feelings, the system quickly became indispensible for communications and church management. The last few years brought many changes to our world, and we were able to maintain at least basic communication because of Elvanto. Over the last 2 years we have been transitioning to a forward-thinking environment where many people are empowered to lead, teach, or do whatever it is they do best. To keep it all together, we needed a central hub to share information. Elvanto is that hub for us. The addition of the full Tithely suite last year let us engage our community at a whole new level as well with the website and app. We haven't started using the full functionality of the entire platform, but we are glad to have software that will allow us to grow without artificial limits.We also loved being able to get our non-profit started using Elvanto. Without this powerhouse of a database, we could not have managed the clients who come to the food pantry, the community members who come for classes, and the entire church family. We also use Elvanto in conjunction with our daycare software for certain reporting and communication features that are not available in the daycare software.

After the tithely/elvanto merge, I was concerned the functionality in Elvanto would be lost. I am pleased to announce this was not the case. However, the tithely side still needs a little work when it comes to giving anyone outside of a full admin access to the various areas. I am also looking forward to better stats in the communications area so we can see who is engaging (opening, clicking) and who isn't. I would also like to see the newsletter function from the website integrate into the communications area.

We had a web site we were building ourselves, but with Tithely we now have a better website that can be integrated into our app; a great app that can communicate with our members; a text number that can be used not only with 'text to give', but can be used as a digital visitor card, a book check-out, or to send information about an event or a ministry using keywords of my choice. Fundraising and online giving work great and are comparative with other online giving programs. We have also added child check-in to our church. Not only is it pretty easy to use (and has great help videos), but it uses a nice-looking design for all of its online uses.

There were some features we advertised to our members that are not being used by them. We have pushed those further back and focused on what is being offered and used instead. At times there is a miscommunication with our child check-in, but I believe that may be a local firewall issue and not a Tithely problem.

I like that when we needed to change when deposits were made to our bank account Tithe.ly was able to make that happen.

I have trouble running reports or getting the information I need to see amounts given to specific things our church supports.

sy way to give to churches and non-profits.2. Tithe.ly is a great tool for churches and non-profits to track and monitor their giving.3. Tithe.ly offers a variety of payment options, including credit cards, PayPal, and Apple Pay.4. Tithe.ly provides a mobile app that allows users to give anytime, anywhere.5. Tithe.ly has a user-friendly interface that makes it easy to set up and manage giving campaigns.

Tithe.ly charges a transaction fee for each donation.2. Tithe.ly does not have a built-in donation matching feature.3. Tithe.ly does not offer any automated tax receipting features.

The fees are competitive. When compared to other companies, their prices are equal or lower. The company only charges a fee on actual donations (they DON'T charge a separate monthly fee regardless of donation amounts). They give donors an option to click a box where they will cover the fees for the donation. They also allow donors to set up recurring giving, which is an important option for us.
Tithe.ly also tracks all the electronic giving from donors, and compiles it at the end of the year in order to generate tax-statements for non-profits. It is EASY and quick. An additional feature is that you can customize your tax letter, including your logo, and any write-up you want to add to your tax letters. To generate the forms, you input the dates for the prior year, and the forms are generated. You can email them instantly, and have the option to print and mail any letters you choose. This feature ALONE makes this software worth having! The other AMAZING feature is that you can manually input any non-electronic donations into the software. This is a feature many other companies will charge you extra to use. For no additional cost, you can manually input other donations and keep track of ALL your giving in one software program. These manual entries will populate to the same tax form as the electronic giving. This feature makes this an outstanding product. I have also had questions about the software and features. I receive quick replies to my inquiry emails.

At this point I have not discovered a feature I don't like. I came to tithe.ly after using 2 other giving platform softwares, and this is, hands down, the best I have used. Probably the only drawback is just learning your way around when getting started. There is a fairly extensive options list when you log in, and can be a bit confusing at first. Don't be afraid to select options and see where they lead you. If you feel it is confusing or overwhelming, send an inquiry email or ask your question through the help menu. I had a few questions when getting started. I had quick follow up by emails/chat and even had a customer service agent call me to follow up on my questions/concerns. The agent was polite, professional and very knowledgeable and I have been MORE THAN SATISFIED with this software!