Teramind Reviews
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88 Reviews
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent software
Reviewed on 2018-02-20
Cloud based activ8ty m monitoring is much better than an on-prem solution.
Cloud based activ8ty m monitoring is much better than an on-prem solution.
Pros
Easy to install. Great feature set. Love the email notifications for specific activities. Does not big down workstations either!
Cons
Price! Expensive! Not sure how to discreetly deploy the agent. Does it have a way to bind with Active Directory?
Response from Teramind
Hi Hector, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Deploying the stealth agent can be done remotely in conjunction with group policy like Active Directory.
We thank you once again for your review and are working towards providing an even better user experience for our customers!!
- The Teramind Team
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Fraud Prevention
Reviewed on 2018-08-16
the product is very easy to use, I have experience in this type of software, your presentation I...
the product is very easy to use, I have experience in this type of software, your presentation I like.
Pros
1. the dasboard is frendly.
2.-Creation of policies and rules is very easy.
3.-the time worked and the log's is easy to see.
Cons
1.-I did not see if you can take the alert system to an email.
2.-I ask, the log's could be stored in a SIEM (Security Information and Event Management)
Response from Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with any of the Teramind features.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
For Employee Monitoring
Reviewed on 2020-06-16
We planned to monitor work from home users as we started due to COVID 19 but we used only it for a...
We planned to monitor work from home users as we started due to COVID 19 but we used only it for a month and the customer service is the worst part of the product and there is no guidance available for the same. they will just send you the link on how to do it.I am using different software now at the cheaper cost which is fulfilling my need.
Pros
Auto calculation of productivity on the basis of classification of the software was good.
Cons
but in some antivirus, it is detected as the virus and also with that, there are issues in deleting and adding the system deleting the system even you removed the software from the system but cannot re-add it and there is a lot of manual work in order to check the productivity and you cannot see the login log out time properly as the customization of reports is not possible.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Cloud employee manage men tool
Reviewed on 2022-11-15
over all we are satisfied with product looking forward to have integration feature for this product...
over all we are satisfied with product looking forward to have integration feature for this product like SSO and AD
Pros
It records user activity very effectively and give alerts as per policies set
Cons
cloud module cannot be integrated with any took or with AD
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Monitor Your Team to Success
Reviewed on 2018-10-28
Pros
Teramind has been of great help to some of our sub-departments. Tracking and monitoring employee activity has never been easier. With our busy schedules and constant distractions, it is important to keep track of progress and how things are going with every one on the team. Teramind also provides extensive
user behavior analytics, which is another great feature we periodically use.
Cons
Not many negative things I can say about Teramind at this point. Make sure to use a good connection.
Response from Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!
- The Teramind Team
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A very proactive system. Very detailed and the system doesn't miss a trick!
Reviewed on 2018-04-16
Pros
The system offers a very proactive and detailed monitoring platform which quite frankly, is absolutely fantastic. We use lots of monitoring systems such as email motoring and IP monitoring however, since we've started using Teramind we have no need to switch between different systems, Teramind monitors everything from emails to websites and keystrokes.
Cons
The system is rather complicated to install, and small changes to the computer can sometimes cause the system to stop monitoring however, the tech team are always on hand to help out.
Response from Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Teramind Works Fine
Reviewed on 2022-07-27
Pros
Teramind was one of the first monitoring tools I used and I am truly delighted. It works well, it has a very good global trackin, and many functions within its platform.
Cons
I did not finish delving into the employee section, since I found a fairly complete tool in this regard.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Great for Monitoring Employees
Reviewed on 2018-04-17
Pros
We love that we can Remote control, view, and setup triggers for employee actions. It really helps us know what they are doing on a daily basis
Cons
It is somewhat confusing to set up the triggers that gauge productivity. Maybe some guidance when setting up would be helpful!
Response from Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great Program for the cost Did everything we needed it to do
Reviewed on 2018-04-19
Investigative use
Investigative use
Pros
Keylogger with search ability was fantastic.
Abilty to search browsing history by key word ... Very Helpful
Cons
Print monitor could have worked better, however over all this was leaps and bounds above anything close to it's cost.
Response from Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Given that we do quite a bit of monitoring, and the fact that no two environments are identical, minor tweaks maybe necessary to allow Teramind to do its job. Did you reach out to our support staff to assist in troubleshooting?
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Industry: Graphic Design Software
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Amazing experience
Reviewed on 2018-07-08
Easy to monitor employees in an organistaion, easy to identify possible threats and also safeguards...
Easy to monitor employees in an organistaion, easy to identify possible threats and also safeguards employees' and organisation's information
Pros
Easy to identify and monitor possible threats.
Teramind is useful in monitoring employees efficiency at work.
Its security features are useful in providing real time access to users activities by providing alerts and warnings thus ensuring a firm operates smoothly.
Cons
Requires sufficient knowledge to use this software incase its features are updated.
Quite challenging when setting up this software.
Response from Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Extremely powerful software that has proven itself time and time again within our company.
Reviewed on 2018-02-15
The ability to secure our customers systems with ease. Increasing their productivity in excess of...
The ability to secure our customers systems with ease. Increasing their productivity in excess of 30% and reducing their data breaches completely.
Pros
The functionality is superb. The ability to create custom scripts per employee has made security and data protection much easier. The in depth reporting means we can issue regular management reports to our customers board of directors with ease. All information is available with a few clicks in a clean and clear dashboard. The quality of the development really shows.
Cons
On occasion it is unable to show some of the data for a few hours / day. It doesn't always happen, but when it does it a bit annoying. It doesn't cause too many problems as the same data is shown in different formats so there is always a work around.
Response from Teramind
Hi Clark, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with our software. Most of the time, this is not a fault of the software. Rather a result of the environment.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Industry: Oil & Energy
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Customer Service
Reviewed on 2020-02-21
Overall, i love the product, but it is pricey
Overall, i love the product, but it is pricey
Pros
The software gives me a peek into the day of a user that needs monitoring
Cons
It is a little clunky, A little hard to navigate through.
Response from Teramind
Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using and the Teramind solution to its fullest as well as any navigation issues you may run into.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
good for remote work monitoring
Reviewed on 2022-09-16
Pros
the live viewing and remote control option, helps training
Cons
there are issues with this software when the remote computer is a mac
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Preventing under billing in Essensuals Toni&Guy Salon in India
Reviewed on 2018-11-13
It has been a good journey.
It has been a good journey.
Pros
We have been using Teramind to prevent under billing in our salon for the past year. It is the best solution I had found in the market. It recorded all our billing activity so that in case of a issue we were able to asses what went wrong where. It also brought productivity up as we could monitor the access of non work related websites.
Cons
Sad to say that we no longer use Teramind as it has a min requirement of 5 licenses but we have only one system to monitor. It is not friendly for small scale businesses who still face the issues that other businesses have. Would be nice to see a single user solution in the future.
Response from Teramind
Hi Pradeep, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience.
We thank you once again for your review and are working towards providing an even better user experience for our customers. Your feedback is appreciated!
- The Teramind Team
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
The best
Reviewed on 2022-12-02
Great experience for the past few years. would definitely recommend
Great experience for the past few years. would definitely recommend
Pros
This product is so easy to use and so great. You can see your employees screen live which is the best feature
Cons
I really like everything about this software. You can always check if your employees screen is active
- Industry: Insurance Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing product, easy to use for monitoring.
Reviewed on 2018-04-19
We were able to find out why some employees were not as productive.
We were able to find out why some employees were not as productive.
Pros
Super easy to use, the file and keyword alerts are very helpful. It also has a real-time preview in the dashboard.
Cons
The only thing for my manager did not like was the price. She was wanting just 2 users and the smallest option was 5 users.
Response from Teramind
Hi Charles, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Cloud solution is offered both as a monthly or annual subscription. Annual subscriptions save you 2 months out of the year.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to use, the data you need. Bit expensive though and support is not as good as it should...
Reviewed on 2017-07-27
Got the data I needed, the simple installation & configuration were a joy, and the hidden running...
Got the data I needed, the simple installation & configuration were a joy, and the hidden running of the software worked perfectly, which was very impressive considering the amount of data it was gathering in the background. The user didn't notice it at all, which is critical to a secret monitoring product.
Pros
Very easy to use, though a little fiddly to get working (need to pinhole firewall and add AV exclusions in my case). Installation itself is dead simple, but getting it to report needs those aforementioned, at least in my case. The data that it gathers and the reports that you can get are excellent, management is easy. Very difficult to find software that does PC monitoring and gives you the data you need in an easily accessible way with minimal, simple configuration. Best option I have found, certainly.
Cons
A bit expensive for the sort of deployment they are thinking of (permanent, corporate). Acceptable for my uses though, which are probably more common (temporary, individual). The support is also a bit lacking - chat/email only and can be slow or needing multiple prompts for communication. I also don't like how if there is an outage of reporting it doesn't seem to be possible to get logs from the software that would indicate the reason why. I have asked and received no response from their support staff, which was irritating.
Response from Teramind
Hi Ben, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!
- The Teramind Team
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent softwre
Reviewed on 2020-02-20
Pros
Easy to setup and use, has some amazing features to monitor employee behaviour. We looked at several options to monitor users on the network, Teramind was far and away the best option and we have never regretted it's implementation.
Cons
it's on the expensive side but you get what you pay for!
Response from Teramind
Hi Andrew, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!!
- The Teramind Team
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
It is the best computer security software which records user work while working on a computer.
Reviewed on 2018-05-29
By using this software, organization is safeguarded from threats and rapid growth is seen in the...
By using this software, organization is safeguarded from threats and rapid growth is seen in the organization.
Pros
I like the feature of finding and blocking destructive activity, as it protects the organization from threats. Recording the every action of the user feature is awesome as it also improves the individual employee performance.
Cons
Setting up this software is not easy I feel that some guidance is required. This is the only cons i can find with it.
Response from Teramind
Hi Pranay, thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great product. Well worth using. Easy to use. Resolved all problems. Price is good
Reviewed on 2017-05-23
Peace of mind! I never had a issue with this product. Everything was such an ease to use. Being...
Peace of mind! I never had a issue with this product. Everything was such an ease to use. Being able to set what you want to monitor is so easy. Being able to remote in and even take over the computer you are monitoring is amazing if something gets out of hand.
Pros
Being able to not be in the building all the time to monitor. This product helps you sleep more knowing you are being protected!
Response from Teramind
Hi Mel, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!
- The Teramind Team
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Works very well
Reviewed on 2018-04-12
lets us see what our employees are doing.
lets us see what our employees are doing.
Pros
Keylog and screen video the dashboard is clean and easy to use. The reporting features are top notch. Ranks high compared to other software. We were looking for something like this to help figure out what our users are doing at work with their computers and with the network. This product has done a very good job in helping understand what people are doing while at work. I would recommend this product.
Cons
Cost for cloud console is high, I have had to contact support for a question in chat and was never answered.
Response from Teramind
Hi Tim, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
The Cloud solution is offered both as a monthly or annual subscription. Annual subscriptions save you 2 months out of the year.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Industry: Translation & Localization
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good quality product for employee monitoring
Reviewed on 2020-08-30
Pros
User-friendly and with good tracking features, like tracking the amount of time a user spends in an application so that it can help your company to know its productivity in a certain area.
Cons
Real time remote control does not work very well as it works too slow.
Response from Teramind
Hi Israel, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with our real time remote in feature.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Unbelievable the way this has given me control of the productivity of my my staff. Less wasted...
Reviewed on 2018-02-21
Pros
It gave us much more than I expected with the ability to document and file use by staff. I love the way it captures all activity on all my computers.
Cons
It was hard at first to get a handle on how to best utilize all the system offers. But the more we use it the easier it gets.
Response from Teramind
Hi Greg, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Teramind offers a wide variety of solutions, encompassing all the features you can expect from a Monitoring, DLP, and Forensics solution all under one roof. While this may come off as a bit overwhelming at first glance, the Teramind dashboard is easy to navigate. If you should have any questions, are knowledgeable sales staff would be more than happy to assist.
We thank you once again for your review and are working towards providing an even better user experience for our customers!!
- The Teramind Team
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
WOW - Not a lot of times you get support which is as good as the product !
Reviewed on 2017-08-31
We knew what the personnel was doing other than their work and unfortunately they were spending...
We knew what the personnel was doing other than their work and unfortunately they were spending more than 75 % of their time on the internet and personal issues
Pros
Ease of use without personnel knowing it is being used, unfortunately as business owners this is sometimes crucial. The programme was easy to install and easy to use with so much information on what the personnel is doing. We used it daily to determine what the problem is in our office with production.
Response from Teramind
Hi Adriana, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!
- The Teramind Team
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
We have been using Teramind to monitor Productivity for about a year now. So far no complaints.
Reviewed on 2018-02-16
Pros
Perfect to monitor Productivity, Performance and Data protection alerts. Simple to deploy and monitor from anywhere.
Cons
A bit expensive for a mid size company. Tech support is outside N. America and only way to reach them is via email, a phone support 24/7 would have been better.
Response from Teramind
Hi Raj, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.
As we cater to the international community, Teramind offers support around the clock and around the world. This includes, but is not limited to, support rep's in North America.
We thank you once again for your review and are working towards providing an even better user experience for our customers.
- The Teramind Team
