OnTheClock.com Reviews

This app does everything I need it to do and more! I chose this one over the others because it does a time sheet/stub I can include with my employees checks. It’s the perfect app for my cleaning business!!

I do not like that it is priced per user. As my business grows the price goes up for each new employee.

Ease of use AND integration with QuickBooks Online

All features were what I needed; so I don't have any suggestions to offer at this time.

The mobile platform gave a quick way to track the jobs with GPS and time stamps - VERY valuable as a contractor who travels to jobs all over. Keeping track of each client is a huge value for end of quarter reporting.

Wish they had a billing/invoicing component as part of their tool. It would be super if an invoice could be sent immediately to the client. If there IS this feature, I've not seen it yet! It does have to be connected to the Internet always for the tool to work fully... it would be nice if you could still check-in with GPS and have the software automatically add the stamp/clock track create the entry WHEN you get back online?

The set up and daily use is very easy. We are a small company and didn't need a complicated system at this time. It also looks like it will be a good program as our company grows and hires more employees.

Sometimes as Administrator I need to over-ride the punches. It takes me a while to get it right. Could be just that I don't remember how to do it since its not an everyday thing.

Low cost and flexibility. Also, no long term contract.

New PTO years can sometimes be cumbersome to begin.

It's easy to use and understand. If I have an issue just a phone call and it's easily resolved. This was
refereed to us by another company using this product.

I have found no real issues or complaints.

Easy for the employees to use. They are able to see their hours worked without an issue. It is also easy for me to see who is in and not.

On the clock, need more options for reporting. I would like to be able to print in first name order, that is the order QuickBooks has the employees. It would be nice to be able to add the salary employees to keep track of vacation, sick and holiday. I wish there was a way to add holidays for all employees, not individually.

I have been using ontheclock.com for several years. This software is extremely user friendly for employees as well as bookkeepers. Their customer service through "chat" on their website is wonderful. There is always someone there to answer your questions and they can look at exactly what you are looking at to help answer any questions or solve any problem. It's very easy to add additional hours for employees or to adjust employee time if needed.

There really is not anything I don't like about the software. It has worked great for me and my employees.

OntheClock has been both a cost-effective and easy way to truck employee punches. We've been using the software for almost two years with no issues with the service, or employee use. The interface is simple, team members can easily view their punches and administratively the program is clear and concise.

Nothing really comes to mind, we have had one or two 'Server' issues (?) Where a clock wouldn't register and we would have to go back and edit time cards. This may be a general internet, or usage issue though.

Easy to set up - implement. Easy for staff. Easy to access. Security lock down features makes it trustworthy.

Would like to force staff to change password more routinely. At some point when the staff get larger, the price can go from very affordable to questionable.

I like the ability to limit where my employees can sign in online. This allows me to make sure remote employees are actually at work when they clock in.

I would like to make it easier to get to the basic login screen for my employees. They often have to go to the more detailed home page first.

OnTheClock is super easy to use and provides my company with everything we need in a Time Clock. The employees can easily open a link on the computer desktop and clock in or out. Printing the time cards for payroll is also super easy and takes almost no time at all. I love that we use OnTheClock as our time clock of choice!

I don't like that the time cards must be saved to the computer before they can be printed.

Easy of use. You can setup what your employees see, set required fields, and not put an undue burden on your worker to learn a complicated system.

I would like to see a couple more report generating templates.

Easy to use, admin login is user friendly to make any adjustments or see past logins. Employees can sign in on phones and clock in from where they need to.

Occasionally the systems seems down and we have to wait a couple hours to login. Hat is all that we have issues with but not too bad.

It makes it easy to track the time of my team and make sure that everyone is paid for all the hours they worked.

I'm still trying to learn the ins and outs of the software. I think I just need to familiarize myself with all the functions before I can answer this question. So far I love everything about it.

Having ON The Clock is very useful for our two locations. I can collect everyone's time in one easy location for doing payroll. So much better than waiting for an employee who is forgetful or gets busy before handing in their time.

No real cons. The program works as expected.

Accessible anywhere, easy to use, what else can you ask out employee time tracking software? OnTheClock.com made time tracking simple. We found the ease of use really enhanced participation and reduced errors.

The interfaces could use a little freshening up, but it's a small thing.

Extremely easy to use, at a reasonable price, no contract needed; just pay the fee per employee and that's it. There is not really any special configuration needed to put it to work.

Not many options for administrators tho. For the final user it's really easy, but for admins, it lacks some features, but still, it's a great an easy option.

This software was easy for both administration and the personnel to use. For administrators, you can set the punch parameters, run reports, easily make changes/corrections, audit time card changes, set/reset passwords and track punch in locations. Additionally, you can work it from any desired location.

The only drawback is if someone forgets to punch out you don't always know it until you see their hours are cut for that day. When you evaluate the final time cards for payroll, you must pick that up then or you could short someone.

It is very user friendly, affordable and that it is app friendly. The most key component for me is the GPS punch. I love this, because now I can track where my staff is punching in and out at. Almost forgot customer service is excellent.

The only complaint that I have is the time integration into quick books. I have tried it on several occasions but it don't seem to pick it up. Other than this I love OTC.

I like how user friendly it is to change or adjust things. I like being able to search the history and breakdown of different jobs.

When setting parameters for a search it changes it before all the parameters are set. Like if I want to look at one month of time for 1 employee I have to wait for it to change to the time or 1 employee before changing the rest. Also there is a box that pops up every time I have to click out of, that is annoying.

Extremely easy to use, with good features for managing, and good pricing. Very reliable

A bit complicated to configure, and somewhat restrictive in the customization side. Recent updates had improved this situation tho.

The web based nature allows freedom of use where ever I am working from as the administrator. The ease of use for the staff is fantastic for saving training time. Any questions I have had have been answered immediately.

I have not been able to use the scheduling capacity of the program to fit my needs. I schedule multiple departments one month at a time and have not yet been able to see everything I need to see at once on the screen set up options. More a me thing than a you thing!

I like being able to set PTO and Vacation time, and manage it on line

That I am not able to print a calendar from the system so that I can see who is scheduled off PTO/Vacation
time during the month

The software is affordable and easy to use. Anytime I've had a question I've always been able to get an answer quickly. In my experience the system has always been reliable and we've experienced virtually no down time.

The service has worked well. I'm looking forward to seeing the features as it evolves.