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7 Reviews
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing software since upgrading from paper files
Reviewed on 2018-04-16
Pros
All of the tracking features are amazing! From cost, to maintenance history, to repairs, this software makes it very easy rather than our old paper system.
Cons
The overall performance could be upgraded but from what I have been told, this is currently in the works.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
New to Emdecs
Reviewed on 2023-09-11
Once getting to know my sales person [sensitive content hidden] this transition has been as smooth...
Once getting to know my sales person [sensitive content hidden] this transition has been as smooth as anyone could ask. From information gathering to implementation it has been a pleasure to work with him. He was very committed to Emdecs and it being a solution for us during the initial conversations and now even after 6 months of use we still communicate regularly. I would not only consider [sensitive content hidden] a business partner but also friend. Currently while still learning and trying to adjust our needs [sensitive content hidden]
has been another person that has helped us immensely. He has been there for us during implementation and continues to be there for us daily. The overall experience has been exceptional because of the people in my opinion, keep doing it right and Thank you!
Pros
The features that benefit us the most are the PM and work order related activities and then the reporting on the backside. We are currently integrating with Spireon and once complete this will be a big benefit in mileage documentation and retention for tax reporting.
Cons
The cost of the software is expensive but we believed that because of all the features and being customizable it will benefit us within our current workforce. We have a very diverse workforce and the software is able to meet our needs for our employees.
Alternatives Considered
RTAReasons for Choosing EMDECS
Ease of use and being able to customize.Reasons for Switching to EMDECS
Ease of use and the ability to customize. The follow up and people part of getting something new meant a lot to us. The team at Emdecs went the extra mile to help us in making a decision and showing all parts of the software.- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Aggravating
Reviewed on 2018-05-29
There's no real procedure for transitioning into this program, and the program is incomplete with...
There's no real procedure for transitioning into this program, and the program is incomplete with several options that I would have considered basic still missing, these are being added as far as I know but it was pitched to us as a fully functioning system, not a work in progress.
Pros
It seems to be on its way to being a high quality program, but its not there yet and service outages are an all to common occourance
Cons
Transitioning from paper/spreadsheet has been horrific, customer service is nice and they do what they can, but they are kind of clueless, it seems like they weren't given any training and are expected to learn it all on the job, from an outside point of view anyway
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
As below
Reviewed on 2023-08-24
Overall history of vehicle, breaking down costs to share with SLT to help understand fleet renewal
Overall history of vehicle, breaking down costs to share with SLT to help understand fleet renewal
Pros
Overall a great fleet management app. Main purpose for me is vehicle history of repairs, parts, dates etc....available at your finger tips. Works well with our requirements for DVSA ER, however, i do believe we are the only ER operator who uses Emdecs, it does make me wonder why? I have never looked at other products available but i have had no reason too. You work with the tools you have and more than happy to continue with Emdecs. Support team are very responsive and helpful when needed which is very key.
Cons
Emdecs are an DVSA ER approved service. Attention to Driver reporting defects is much needed going forward with ER KPIs (M4) Unable to use this function comfortably on our Drivers PDAs.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My Emdec Review
Reviewed on 2023-09-11
Pros
Paperless, DOT schedules are in real time. Intergration with McLeod Loadmaster
Cons
the least thing I dislike about it. I really don't have one.
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
This system goes down so often, you never know when you’re not going to be able to access your...
Reviewed on 2018-08-06
Their system goes down constantly once for three days with no access to any of our information. ...
Their system goes down constantly once for three days with no access to any of our information. This system constantly gets very very slow where you’re unable to work on it because it takes minutes for one page to load.
The worst part we specifically asked if it was QuickBooks compatible but we were told it was. You can only merge a very small portion of the information to QuickBooks. We wasted thousands of dollars In labor to get this set up and to use it to find out it has many flaws.
Pros
This system goes down so often, you never know when you’re not going to be able to access your information.
Cons
Very difficult to use. Not QuickBooks compatible as they will tell you it is.
Their system goes down constantly once for three days with no access to any of our information
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Very easy to use and I realized a quick return on my investment
Reviewed on 2016-01-05
I am very happy with this software. My shop has always been and pen and paper shop, but I needed to...
I am very happy with this software. My shop has always been and pen and paper shop, but I needed to get with the times. We chose this product for its easy of use and how quickly my entire shop employees learned how to use the product.
Would like to see it have standard repair times in the system already, but as I have been told they are in the middle of getting this done.
