RouteManager Reviews

The on-boarding team and support have been great and helped us get ramped up fast.

It has been a great improvement to our daily operation.

Customer service is excellent and the program itself isn't too complex to use. I just wish they were more amenable to updates/changes.

WorkWave works well for my one truck operation, I didn't need anything built for large orgs, or the price that came with them, so WW is a good option.

Enjoy working with WorkWave and developing the use of it and seeing how it can help our processes further

Great. Good support system if I encounter issues.

We rely heavily on this program for our very rare business. It does what we need it to for the purposes we use it for.

i was looking for long time for such powerful software. yes it takes time to master it but even as the beginner you can shine. watch tutorials and everything will be ok

I love Workwave. WorkWave has made not the drivers time more valuable but mine as well.

It has been very good. If there are issues I can message and the replies are in good time frame.

My customer contact [SENSITIVE CONTENT HIDDEN] is excellent. the webinars are good, the site info is brilliant.

The training videos could be used for us to download for internal training though?

will become expensive the more vehicles i have on the road.

The most helpful and cost saving is that WW saves me 8 + hours each and every week I use it

currently the objective is to reduce the number of routes used to distribute our shipments by 30% this is totaly achievable and the optimization algorithms of Workwave are doing it.!!!

Im still learning how to use it.

Makes my life easier and frees me up to do other things.

We are a service company calling on many business during the day, this tool allows me to accurately calculate what is achievable in a day, thus saving my business time and unnecessary fuel wastage. We arrive at our customers premises when we say we will be there, proving our efficiency in the eyes of the customer and raising our profile - now l can truly say we would be lost without it! Now all customers calls are completed in the one day, Routing to specific sites within open times, it really does make life easy if you are a service manger and l would recommend Viamente as it has multi route and allow for time restrictions which is difficult to calculate manually, The biggest benefits are time savings, both for me working out the routes and for the service drivers, in addition uploading the routes to your gps is superb, being able to download the map as well, showing the route is also very useful, lets face it we drive on very busy roads and software like this adds to service drivers safety as it automates the routes and calls.

We've been working with Viamente for over 2 years now, and have been continually impressed with their level of service and technology.

In terms of technology, we've heavily used both their web interface and API, and each has worked just as expected. The web interface has been intuitive for our employees, and the API easy to integrate with. As such, what started out as just a way to aid our drivers on pre-existing routes , Viamente has now become a central component of our online grocery delivery infrastructure.

Though the service has been stable and performant, whenever we've needed any support, their team has been extremely responsive with any issues that have arisen, and as our service has grown, they've always been willing to work with us to figure out the best way to work together.

Looking forward to a continued relationship!

We are not your typical user of Viamente as we are not usually involved in logistics. Once a year we delivered yard signs to over 2500 supporters within a week. This was an important annual event which had grown into taking weeks of manually creating routes of 10-15 signs along with maps for our volunteers. Viamente's software turned weeks of work into about 4-5 days. We no longer had to manually circle an area to grab the best section of town. The software broke down the routes for us, even creating the map and directions for us. It was a lifesaver and I nearly cried when we saw what the software could do.

As our food delivery service has grown, Viamente has become an invaluable partner. What used to be a several-hour routing process now takes far less time, and last-minute changes are so easy to incorporate! The system is clear, flexible, user-friendly, and can expand as we do. Customer service is always responsive, friendly and helpful, and we look forward to continuing our relationship with Viamente in the coming years!

We have been customers of Marathon Data Systems since 1987 when the software was called Carpet Cleaners Software or CCS. There have been many changes over the years however all for the better. The RoutePoint software is the perfect way for our company to retrieve any information with a click of a button. Any service industry would be able to adapt this software to fit their business.

Saved 2-3 FTE by planning our routes using Viamente and not leaving to the drivers. Simple and easy to use. Each driver was spending 15-20 minutes everyday and then we organized and staged product, now one person does it in 30 min. simple to use saves us time saves us money

I work for a company that has a lot of road warriors who visit the same stores every month. We have used Viamente to attempt to analyze the efficiency of our routes. It works great! Thanks!