--- description: Detailed reviews on AxisCare based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare AxisCare with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: AxisCare Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Home Care Software](/directory/717/home-care/software) > [AxisCare](/software/104545/axiscare-software) # AxisCare Canonical: https://www.getapp.ca/software/104545/axiscare-software Page: 1 / 30\ Next: [Next page](https://www.getapp.ca/software/104545/axiscare-software?page=2) > AxisCare is a web-based scheduling and management solution with marketing and other functionalities that are designed specifically for Personal Care home care agencies > > Verdict: Rated **4.6/5** by 729 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of AxisCare \- Schedule with ease, using drag-and-drop functionality to create and fill shifts with the click of a button, and color-coded calendars to track things like missed clock-ins, open visits, and more. - AxisCare allows agency owners to easily manage caregivers by tracking overtime, break times, GPS clock-ins, background checks and certifications, and symptom screening, all while maintaining effective communication with HIPAA-compliant two-way chat. - Agencies can create specialized forms using the user-friendly custom forms builder, filling them out directly on profiles, helping them to take their forms paperless. - The AxisCare Mobile App allows caregivers to clock in and out, document ADLs and care notes, respond to open visit requests, track upcoming/historical visit data, e-sign for visits, chat with office staff, and more. - Gain complete visibility into all aspects of your agency by tracking revenue, payroll, hours of care provided, referrals, and much more using Custom Reports and our robust Business Intelligence tool. - AxisCare's client portal gives clients and their families access to calendars, care notes, forms, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 729 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AxisCare - **Location**: Waco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$200.00 - **Pricing model**: Other - **Pricing Details**: Flex Pricing: Your choice of A La Carte or All-Inclusive (per client) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Russian, Spanish, Traditional Chinese - **Available Countries**: Australia, Bahamas, Canada, Honduras, Malta, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Assessment Management - Automated Scheduling - Billing & Invoicing - CNA Tracking - Calendar Management - Care Plan Management - Caregiver Management - Chat/Messaging - Claims Management Software - Client Management - Client Portal ## Integrations (22 total) - ApplicantStack - Apploi - CardConnect - CareAcademy - Caribou Rewards - ClearStar - Google Maps - HCP Reputation Management - HCP Training - Hireology - Home Care Pulse | Experience Management - Keap - PLACED - Paylocity - QuickBooks Online ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Home Care Software](https://www.getapp.ca/directory/717/home-care/software) ## Related Categories - [Home Health Care Software](https://www.getapp.ca/directory/61/home-health-care/software) - [Medical Scheduling Software](https://www.getapp.ca/directory/68/medical-scheduling/software) - [Home Care Software](https://www.getapp.ca/directory/717/home-care/software) - [Long Term Care Software](https://www.getapp.ca/directory/911/long-term-care/software) ## Alternatives 1. [GEOH](https://www.getapp.ca/software/2080153/geoh) — 4.9/5 (151 reviews) 2. [eRSP](https://www.getapp.ca/software/2067747/ersp) — 4.2/5 (99 reviews) 3. [ShiftCare](https://www.getapp.ca/software/2050072/shiftcare) — 4.6/5 (144 reviews) 4. [CareSmartz360](https://www.getapp.ca/software/141759/caresmartz360) — 4.8/5 (181 reviews) 5. [Lookout](https://www.getapp.ca/software/2061974/the-lookout-way) — 4.7/5 (38 reviews) ## Reviews ### "No Surprises" — 5.0/5 > **Verified Reviewer** | *October 28, 2020* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: It may not be the "prettiest" but it is very user friendly and most importantly IT WORKS. Our company has been through 3 other software platforms over the last 8 years. All previous companies over promised and under performed. Do not be distracted by fancy software features. Those fancy features do not do you any good if the core software doesn't work. AxisCare works\! No data loss, no saving issues, rarely down for maintenance and easy to navigate. > > **Cons**: I really can't answer this question because AxisCare is always rolling out new functions and features and they listen to what their clients want. There have been multiple features our office has needed that were added within a few months. That's unheard of in this industry\! > > Can't say enough good things. Absolutely love this software over all the competitors we've had in the past. Hands down the best out there for the price. ----- ### "Best Software" — 5.0/5 > **Loria** | *February 11, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Axiscare is user friendly. I like the ability to customize forms and have staff access in service training via the app. > > **Cons**: The one thing I like the least is not having access to everything on the Safari browser. > > Overall, my experience with Axiscare has been great. From the use of the software and integrations to customer support, I couldn’t be happier. ----- ### "Extremely Poor Customer Service" — 1.0/5 > **Oluwaseun** | *February 7, 2023* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: They are quick to ask for you to sign a contract that they will lock you in but not great customer service. > > **Cons**: Horrible customer service experience specially from there higher ups. I will recommend to sign up as they will collect your money and tell you bye when you need some help with a little flexibility in understanding due to the state of the market and getting a Client/Caregivers. They will charge you regardless of your business position without providing and form of service as you are locked down by there contract. Do not make this mistake. All about money for them.. > > I signed up in December 2022 for a software application service in which I anticipated that, I will be getting some clients for in-home care serve. As this is what my business provides to seniors, Veterans and challenged individuals in my community. This is a Veteran own business and supporting the community is a big piece of what we do. Unfortunately, till date I haven't being able to get not one client so no income is being made currently. I am having to pay all expenses and overhead cost out of pocket.I called the salesman that, this is the issues which I am facing and that I will recommend some level of understanding and flexibility by pausing my contract with them not asking for a refund. He was very rude to me and kept asking me the same question for an hour and half which seem discriminatory to me. He basically stated that I have paid for it and there is nothing anyone can do about it and that I just have to allow the money to run its course, till the end of the contract which is a year. Furthermore, I contacted his boss explaining my experience to him but he basically concurred to not pause the contract or neither refund me back my money $624 in which I have to also pay $150 from June till the end of the year. Which means that they are not managing any data for me or providing customer service in any shape or form other than me waking up every morning and realizing that they are just deducting my money for no service in return. ----- ### "Best CRM system with lots of "Bells and Whistles"" — 5.0/5 > **Sylvie** | *January 30, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: They have a great customer service. It figures the travel time for you based on driving directions in the GPS. You can customize each client and each caregiver for pay rate, mileage, expenses, etc... It figures the overtime and holiday when you are running the payroll report. > > **Cons**: There is actually no con. If there is a feature that is missing and could be helpful, you can submit your suggestions and they will look into it and let you know. > > We switched to AxisCare as our business grew and is still growing. AxisCare has more "bells and whistles" that allows you to do more with this CRM products than other CRM for HealthCare out there. ----- ### "Almost there" — 4.0/5 > **Shonna** | *January 30, 2025* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: I like the robust reporting and access to integrations. > > **Cons**: I had issues with billing batches rejecting due to a space in a diagnosis but not being able to figure out there was an issue until two weeks later. Shifts that are changed prior to an aide clocking in or out is generating a modification for our aggregator Sandata and shouldn't. When reconciling billing it does not reconcile the same shift dates that were ran in other batches. Since batches can't be deleted once reviewed some batches have the same data. > > Out of all the vendors I have used AxisCare is the closest one to being a "one stop shop" platform. ----- Page: 1 / 30\ Next: [Next page](https://www.getapp.ca/software/104545/axiscare-software?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/104545/axiscare-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data