GSMtasks Reviews

Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).

Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.

Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.

Extra features like API integration are relatively expensive

Pick-up and drop-off points are connected. Phone number and comments can be found from task.

Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.

easy to use and support team very responsive to issues or open to suggestions to modify or incorporate suggested features. havent tested the optimization features yet.

So far it meets our needs and suits our business case

Ease of Use
Allows multi point routes
Allows drop offs and pick ups to be correctly linked
Proof of delivery is very detailed and flexible
Cheapest by far for the features available.You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.

It was bit difficult to find the software.

What really shines about GSMtasks is its route optimization feature. It effortlessly juggles dozens of factors to formulate the most efficient routes, saving us valuable time and fuel costs on a daily basis. Also, the real-time tracking is a godsend, keeping us informed about our courier team's movements, reducing uncertainties, and helping us keep our customers informed.One feature our team particularly appreciates is the seamless communication channel. Whether it's assigning tasks or sharing critical information, everything happens on one platform, reducing misunderstandings and communication lapses.Customer support is another area where GSMtasks outperforms. The support team has been nothing short of outstanding, providing prompt, helpful, and personalized responses to our queries and concerns. It's clear they care about their clients' experiences.

For us, everything has been good so far.

Software is well known by all our team members, it helped us to develop our structure from 5 vehicles in 2016 to 27 in 2020 and number are still growing. All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away. They are also very keen on taking sugestions of how to make the software more user friendly...

There is very little downsides, the only thing I can mention is that sometimes the app freezes on the phone and must be reinstalled.

It's super easy to use from adding tasks to complete them as a driver. With this tool we give our customers complete transparency where they can follow the delivery from our warehouse to the delivery address.

You cannot brand it as you like unfortunately.

Easy to use. I love the support, if I have a problem they response even on a Saturday evening.

I have none of it, because if I have something I can contact with the Team and they can solve, update or make a new feature for that.

Good product, good real people support, not a robot speak with you. Easy to implement and use …

Cant say anything bad, the service is working well.

It's simple and easy to use once you get over the learning curve

It doesn't integrate with our current POS system without investing lots of $ and getting the POS developer on board to link them, which I have not been able to accomplish.

It has all the features for drivers, From task to deliver to the door step, creating new task, input of destination, accuracy of optimization, location display, drivers activating tasks, routing, mapping. the best
It squizes a ten hour job to 3.5 hours. Drivers, choose it, i myself googled many apps, the most convienient and the easy i found is GSMtasks, worth it, go for it.

As for improvement, need to have whats app icon near the contact, so we have option to contact by number or contact by whats app

Optimization
Simple.
Speed.
Import and export funkcion.

I can't delete a task. Only separately.

Easy to use for every one, sms notifications and email notification is very nice.

The price for integations to shopify is high.

The software is great, maybe I will change some features but anyway all good.

That it is based on google maps, and I am able to check how many km my driver has to the point where he goes etc.

easy to use, very good value for the price

nothing, all fine, I have no complains about the software

Easy to use, relatively cheap, amazing support team always willing to help and very kind, has a lot of features available to make it super effective and useful for me

I honestly do not know, the product is still under development which means suggestions are easily taken on board and new features come out very often.

Once its all set up, this software is easy to use. We have employees that needed minimal onboarding to start using the system

features are limited. Advanced customization is not as clear or easy to implement.

It is a simple and real-time task management app that is like most. Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.

its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations. the second problem is it's a bit slow.

I can easily see what I need to look for and where to ask the questions. I got help from the team quickly when I asked questions

IT is new and I have to figure out how things work. I also have to overcome all negativity from other users.

- Easy learning curve
- Very good routing and scheduling capabilities
- Fantastic support
- Value for cost is excellent
- Many customisations
- Excellent onboarding & training
- Extremely competitive features compared to other 3x priced platform

- Minor bugs but they are being resolved one by one

very easy to use, very usefull to organize our life, drivers like too

sometimes the addresses changing themselves, these are going with mix

We have been looking for ways to expand our service to serve even more consumers using a best practice dispatch, delivery and scheduling program. GSMtasks was the best platform for our systems, resulting in us expanding our reach and tracking orders in real-time to improve the way we connect with customers and the receipt of their deliveries.

At this stage, we have had no problems with the platform.