Rentec Direct Reviews

It was easier to have everything in one place instead of trying to juggle everything yourself on different methods.

It was not so easy to use and once you have too many properties it become more of a problem.

RenTec Direct Software is extremely user-friendly and so easy to use. I am not very computer literate and I was able to teach myself the program. When I have a problem or question or something out of the ordinary comes up I just call support team and is there so helpful, friendly and personable. That definitely helps when your stressed and need help with your software!

There are a few things that I would change regarding some of the reports, however, they have been adding and changing things daily so I do not really have many cons.

Rentec has really simplified the lease management and payment system for our tenants which has been a huge time-saver.

It was a little challenging to set up for both our secretary and tenants. But once we got through a few weeks of questions and issues we haven't had many issues.

I love the affordability of the software and the ease of use. I also like the ability to communicate and text the tenants through the portal and track them. Another great feature is the owner portal. Ny owner absolutely loves the easy access and variety of reports available as does her accountant.

Just a little difficult in the beginning setting up and getting the ACH approved for the payment of my owners. Another drawback was that the platform does not sync with my bank management account even though it says it can. I have to manually reconcile.

The software is easy to learn, use. The people are very nice. Very good for the money. They have thought of everything.

Online payment could be easier to use. The app for the phone should be for managers as well. Pay checks should be easier to do.

I like the customer service and how they can remote into my computer. I am a visual person and being able to be talked through what I need to do while doing it is extremely helpful!

There are a few things that could be changed with the software but they aren't major issues. Just things that would be more helpful to me while creating certain reports.

I love the option and the way everything I need for my business blend perfectly! Everything I need is in this software

I only hate that I can’t delete multiple late fees at a time. You can only delete them one at a time.

Program is very easy to use. I used quickbooks for my rental property accounting and then a combination of paper, Word and Excel to keep track of everyone.With 50 units, I really needed something to keep better track of my tenants. It takes a while to get everything set up, but once you do everything works together seamlessly. I now only need to enter things once and not use multiple systems. The customer service is Amazing!! When I have questions they email me back within a couple of hours and have the answers I need. I haven't moved my website to Rentec yet, but I plan to soon.

Haven't really found anything that I don't like yet. The only thing I would change would be the deposit slips. I don't like that they don't print each check individually on them, just the total amount of deposit.

Although I have managed my own real estate investment portfolio for years, I needed to upgrade and strengthen my record keeping and reporting capability as I launch a property management business next year. After reviewing a number of vendors, I selected Rentec initially. The drivers for my selection were the apparent completeness of the capability while being quite simple to scale. Now, six months into the use of the system, my choice has been validated. I might add that one time, early on, I had to contact their tech support for advisement. I was able to reach a real person who had a very simple solution to my question. I'll be staying with Rentec.

I have "corporate expenses" that really are spread among my properties. I didn't find a straightforward method of capturing these expenses. I created a "Corporate Expense" property to capture these shared expenses. I'm probably missing this capability that likely already exists, but I haven't seen it yet.

It was easy to set up, and it's easy to use. I can easily pick and choose how much or how little of the program elements I want to use. It has plenty of report and tracking options, and provided lots of room for growth.

Really don't have any complaints. I wanted a way to compare properties profitability to one another and it doesn't do that. But I don't know that any of the rental property software out there does.

Clean, easy to use product.
Very good tech support.
Keeps improving.
Priced reasonably.
Good features like ACH, screening reports.
Automatic posting to rental sites like zillow, hotpads etc.

Managing marketing info for the unit rental is not very straight forward. Cant easily replicate info from one unit to another. Loading pictures and arranging them could get better.

Easy to use. Accessible anywhere. Reliable. I have been using for three years and when it is tax time, I just put on a USB stick and give to my accountant.

Nothing. It was easy to download and easy to see where my problems are -- lack of payment, too high of a water bill, etc.

Ease of use, great customer support, intuitive and non-intimidating.

Missing key features and some functions involve too many steps or work around.

It's simple to use, and accounts can be used for several things, such as bank statements reconciliation and keeping track of payments. It does that math for me, and all I have to do is make sure I entered the right amounts. Rentec does the rest. Screening is also easy, and it's a one stop shopping. I also like the tutorials.

There are still some updates I would like for it to have. It doesn't track emails to owners. This is an important tool because our personal or business email address is cluttered. If we could check on the owners notes, I can tell quickly if they received an email from me or not. I also don't like the fact that I have to pay for tenants using the tenant portal to pay rent. The tenant should pay for using the portal, not the property manager.