SendPulse

4.6 (693)
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Email, web push, SMS, chatbots, CRM on one platform

Overall rating

4.6 /5
(693)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
4.4/5

95%
recommended this app
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693 Reviews

Santiago
Santiago
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

We started using and became partners as soon as we could!

Reviewed on 2021-07-02

We started using the free version and since we are a digital marketing agency started to use it on...

We started using the free version and since we are a digital marketing agency started to use it on our own clients first, guess what, we loved it so much that we became partners to offer it to our clients too!

Pros

We love the software, we were using another alternative which was way cheaper - in functionality, but not in price. Custom fields were a must and we got them, plus the automation features are incredible!

Cons

We had some small issues while connecting the domain but they just don't amount to much, plus the support team solved them in less than 3 minutes, so no concerns!

Alternatives Considered

Brevo

Reasons for Choosing SendPulse

Functionality and prices, the things you can do here at the price level are not comparable with either.

Switched From

MailerLite

Reasons for Switching to SendPulse

The email verification just makes it so much easier to check if the emails are valid and not get blocked, we once had an account with Sendinblue but it got blocked for just that reason so this was an added benefit.
Victoria
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Chatbot for Whatsapp Only

Reviewed on 2023-06-17

Very good for the price.

Very good for the price.

Pros

The chatbot is very easy to program. It's very good for its value.

Cons

The chat page itself is not very intuitive. The tags don't work as they should, it's very hard to find an specific contact when you want to chat.

Adrian
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

It is a new experience for campaign automation but it has some things to improve and automate

Reviewed on 2023-07-10

In Progress

In Progress

Pros

the Manager ChatBots and create new flows

Cons

CRM, The prices, and having to pay for modules separately

Juan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Still using it

Reviewed on 2023-07-19

Until now very good experience, still finding out all the potencial it has

Until now very good experience, still finding out all the potencial it has

Pros

Automation of Social Media is critical for the next 10-20 years to come. The sooner we adapt the more competitive we will become

Cons

Every step is self made. You have to elaborate every chatflow, conect every bot. It requires some experience in computers

Jose
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Your mailings are better with Sendpulse

Reviewed on 2023-05-11

I was able to send my emails to all users because we owe it to our customers and it is important...

I was able to send my emails to all users because we owe it to our customers and it is important that they receive a corporate email without inconveniences and above all with the quality that Sendpulse can handle.

Pros

Sendpulse is a great tool that helps in a transversal way in all areas since it sends all the information of what you want to implement and above all the image of the whole company through an email.

Cons

There should not be a charge at the beginning to be able to log in because this scares users away and if they want to give something for free it should be without putting their credit card.

alan
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

thanjs

Reviewed on 2023-07-05

its o

its o

Pros

I liked how intuitive it is, and that I was able to integrate everything quickly

Cons

What I liked the least is having to pay for wpp campaigns

leydiane
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

send pulse success

Reviewed on 2023-05-23

the ease of using the tool, all very intuitive and easy to configure, in addition to the support

the ease of using the tool, all very intuitive and easy to configure, in addition to the support

Pros

the ease of using the tool, all very intuitive and easy to configure, in addition to the support

Cons

the ease of using the tool, all very intuitive and easy to configure, in addition to the support

Jefferson
Overall rating
  • Industry: Events Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

help

Reviewed on 2023-07-26

I need Instagram answer in posts !

I need Instagram answer in posts !

Pros

Many chat has a great tool. its responde instagram post in moments ! thats great!

Cons

App is cool .. I need the tool that a spoke above !

Alyson
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good tool!

Reviewed on 2023-06-02

Pros

The price for small/medium business and the Functions of chatbot

Cons

I miss some nativa integrations, like: I can't creat a webhook native link do recive and mapping information. So a have to use Make (integromat) to do simple things.

Renato
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Good for the price

Reviewed on 2023-05-23

Pros

Unlimited emails, good smtp, great tool to built emails

Cons

Poor integration, but its improving with new funcionalities

Fernando Manoel
Fernando Manoel
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

great email marketing management tool

Reviewed on 2022-03-29

Overall I am satisfied with the use of the tool in terms of value for money. I believe I will...

Overall I am satisfied with the use of the tool in terms of value for money. I believe I will continue to use SendPulse for a long time.

Pros

The structure is very simple and practical. I can build campaigns and automations without too many problems. The fact of sending unlimited emails is also very interesting.

Cons

In automations, more functionality can still be added to simplify the flow.

Alternatives Considered

Brevo

Reasons for Choosing SendPulse

I was looking for a tool that was simpler to configure and with more features, as well as an affordable price.

Switched From

Brevo

Reasons for Switching to SendPulse

More user-friendly interface, better price in relation to cost-benefit, ease of configuring the tool and quick response from support.
Gabor
Gabor
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best newsletter service

Reviewed on 2022-03-30

I have switched over to SendPulse about a year ago or so. Before I was using another software...

I have switched over to SendPulse about a year ago or so. Before I was using another software doing similar functions. I never regretted the switch and have switch or newly signed up my customers to it too. I highly recommend.

Pros

This is one of the easiest software to use from all the newsletter software I have been using in the past. This is also one of the cheapest.

Cons

There are a few parts which needs a bit more polishing. The newsletter building part could be more user friendly.

Alternatives Considered

Brevo

Reasons for Choosing SendPulse

Mailchimp became much more expensive and also harder to use.

Switched From

Mailchimp

Reasons for Switching to SendPulse

Faster customer support.
Kristen
Kristen
Overall rating
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great for businesses just starting out

Reviewed on 2020-11-19

I really haven't had any negative experiences with SendPulse, other than some minor complaints...

I really haven't had any negative experiences with SendPulse, other than some minor complaints detailed in the "Cons" section of my review. They've been very helpful and friendly in fixing any issues I've had, and overall I've enjoyed working with this software.

Pros

I like the fact that it's inexpensive/free to use for most business owners with a small contact list. Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following.

They don't have a lot in the way of ready-made templates, but it's easy enough to customize your own, and their interface is pretty user-friendly.

Cons

It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign. I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be regarded as spam and not be delivered to the inbox of the person receiving the newsletter.

Alternatives Considered

Mailchimp

Reasons for Switching to SendPulse

While other sites had better features and template options, their overall costs were far too expensive for a business just starting to build a customer base, and their free trials were incredibly limited.
Andre Luiz
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Incredibly grateful.

Reviewed on 2023-07-05

The platform is dynamic, easy to use, practical and I got everything I was looking for at a great...

The platform is dynamic, easy to use, practical and I got everything I was looking for at a great value

Pros

I was impressed at the ease of using the platform.

Cons

I had some difficulty with customer support

Nicolas
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

A great experience

Reviewed on 2023-05-13

I used Whatsapp for an education CRM to help students using Whatsapp.It worked well for what we...

I used Whatsapp for an education CRM to help students using Whatsapp.It worked well for what we were looking to do.

Pros

It's really easy to set up bots and communication workflows.

Cons

There are some settings that are hard to reach, and support is limited

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great

Reviewed on 2023-04-24

Pros

it si really simple to get used to the platform and to begin to use it

Cons

modular pricing seem to be like paying for extra all the time

Isabela
Overall rating
  • Industry: Philanthropy
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Very useful

Reviewed on 2023-04-21

Pros

Very easy to use, very intuitive in general.

Cons

Its more expensive than other services.

Alan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Tool

Reviewed on 2023-05-17

It is amazing tool to save time and improve efficiency

It is amazing tool to save time and improve efficiency

Pros

It is a complete set of marketing automation

Cons

none. this tool for my necessity is enough

Elicacio
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

about my experience starts sendpulse

Reviewed on 2023-04-14

Pros

Very good price and funcionality, api is very easy to integrate

Cons

the support team over capacity, you need more people here in Brazil

Mariana
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to implement and to use

Reviewed on 2023-04-03

We use Sendpulse chatbots on a daily base for service clients. It´s been a useful tool to attend...

We use Sendpulse chatbots on a daily base for service clients. It´s been a useful tool to attend all our customer's claims needs.

Pros

Friendly interface, easy to use and understand.

Cons

We would like to have some samples for chat bot automation

Bruno
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Form the Organizationn

Reviewed on 2023-04-22

Pros

for integration with others application and give m general organization

Cons

give more orgaization in the fonel and I try control proccess

Layssa
Overall rating
  • Industry: Veterinary Software
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

The best chatbots

Reviewed on 2023-03-20

Pros

Automation 360 is perfect. I was looking for something that I could exchange messages with my clients and mainly send relaxed content in different formats. Done.

Cons

None of your business. I can't give an opinion because I only use chatbots.

Roman
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excelent service

Reviewed on 2023-03-11

Its excelent, not only for company use but to sell the service to other companies

Its excelent, not only for company use but to sell the service to other companies

Pros

The integration with Open AI is a really new feature, and the Fine tune model is really cool for company, i hope you continue exploring the integration of your services with AI, that is going to be an important part in the future of thecnology

Cons

there is no General Trigger fon A random number, so when the chatbot identify any number it would create the user in the CRM

Adams Aime Desire
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Adams review

Reviewed on 2023-05-26

Pros

What i like the most about SendPulse is the easy way to set up a chat bot, and the low cost of the service

Cons

What i like least is the fact that the whatsapp chat bot integration do not have free plan

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

SendPulse Helps Keeps Subscriber Updated

Reviewed on 2022-04-26

Happy to use such an awesome product.

Happy to use such an awesome product.

Pros

SendPulse is a cloud-based email marketing and transactional email service provider. It helps you to send emails, manage subscribers, and monitor your campaign’s performance. They provide a suite of tools for those who want to get their message out to the world in the most effective way possible. SendPulse offers an easy-to-use interface that allows users to design content for various channels like SMS, Push Notification, Social Media, etc.

Cons

Not so much of cons but the limitation in subscriber number is quite the thing I don't like about SendPulse.

Response from SendPulse

Thank you for your review, happy to hear that you find combination of various tools in one product convenient.