MaxxTraxx Reviews

We can add our our parts in that we build in house much easier than other programs. Data moved over from our old system well.

Old school type menus, but the biggest thing is we can not stretch out big jobs over more than one day on the schedule.

It is full of many features. It really is a robust shop management system. Client management, inventory control, etc.... It integrates well with parts vendors online part ordering systems. Many features can be customized based on your preferences.

The scheduling/appointment system is lacking. We can create appointments, put estimated hours in but we can't schedule based on hours available per technician per day. I feel more attention needs to be put into this feature. We should be able to schedule work to techs from the appointment scheduler. Marketing features are a bit weak. There aren't many marketing features if you wanted to do your marketing in house.

I like everything about this software. Once you get it all set up and tailored to your needs, it's awesome. Being a 1 man shop I don't have much time to make estimates, invoices, etc. Once I got all the KIT's entered in the computer I can make an estimate/invoice in a couple minutes. I also love the price. This is a great system and it doesn't break the bank every month.

Honestly, I can't really think of anything I don't like about the system.

Easy to use , The program runs my totals and keeps our techs organized . The monthly reports are helpful.

The inventory and pricing are so up and down.

I started with Scott Systems when it was a DOS based Program , They converted all my data to a the new age software. Once you learn the software it is very functional and easy to navigate the program.

When Running reports The software wants a beginning date and an ending date . I think that is just making sure of the parameters to what reports you run.

This product is very easy to use. I have 2 service writers and they all love it.

What i like about this Software is fully complete and what a good think about it is that it is integrated with Worldpac Auto Parts the only thing is if they can Add another supplier like IMC or SSF

I have worked with several dealership systems and this one is better than most of them and they cost thousands.

I actually dont have any dislikes. If there is a couple of improvemrnts that i may recomend its not going to make that much of a change. There isnt a perfect mouse trap for everything so sometime you need to contact them and support is quick and easy.

The whole package is very good. It has a few soft spots, but we can live with that. Updates could be closer together, but when they do come out, they are tried and true, not filled with bugs and work arounds. Customer support is always spot on. The software rarely locks up and comes back up with minor help. Most of the glitches come after Windows does an update and does things like require passwords across your network.

Texting and dvi input could be better. The next update promises both.

CUSTOMER SUPPORT, Recently due to a health issue my life partner needed to learn how to use this software on the fly. She was able to get up and running almost immediately due to the intuitive user interface, but also phone support was essential in getting up to speed quickly.

It is a complex program, it can be difficult to find how to do a specific action, but no matter what you want to do this software has that capability.

The software has all the tools you need to succesfully run your business A-Z

I have always been satisfied with the product.

SQL based, rock solid performance, networks well. Intelligently designed and works well in our RV shop environment. The parts ability has given us much greater control over our parts prices and purchasing. Takes a little to get used to and set-up the way you want but well worth the time and investment.

Could stand to have some more customizing options, it has a lot already for an SQL based app but it needs a few more. Added features take time to get in the program if they actually do.

Accounting and payroll is very easy to use.
Everything is integrated great.
Full accounting system.
Best customer support i have ever had.

A better service due reminder system to flag when customers are due.

We like every feature of this software but more importantly we like the customer service we receive from the help desk on the limited occasions we have had to contact them for support. Most of those issues over the years have been user error.

I have given it much thought and can not think of a single thing I don't like about this software.

I like the features of the program. There are too many to list here but it's a robust program sufficient for any automotive shop.

Slow to adopt new technologies as they become available.

The Corporate version, which we use, has integrated Accounting and Payroll, and reports are extensive. MaxxTraxx accounting system is a TRUE double-entry accounting system, and many of its features are even easier to use than Quickbooks.

Unable to "delete" vendor invoices once they are created.

I have used Scott Systems, Maxx Traxx since it was a DOS version. I have grown with the company getting new features and ordering parts online. They have always listened to my input for new advances. If there is a problem they are right on top of it in a hurry. I could not think of a better software to use for our company.

I guess I don't have any cons. They are cutting edge.

Ease of use, and integration with parts suppliers. We also do our accounting and payroll and the end of the year always runs smooth. Also, the tech support is second to none.

No complaints about the software. Every thing runs as advertised. This is the least worrisome thing about my business