--- description: Detailed reviews on BrightHR based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare BrightHR with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BrightHR Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/256/human-resources/software) > [BrightHR](/software/103871/brighthr) # BrightHR Canonical: https://www.getapp.ca/software/103871/brighthr Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/103871/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team. Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business. > > Verdict: Rated **4.6/5** by 185 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of BrightHR Stay on top of employee holiday requests with instant alerts, allowing you to check for overlaps and key details before approving or denying. Easily create custom working patterns and calculate holiday entitlements for all employees, including part-timers. Organise your team and access all employee information through BrightHR's Employee Hub. Set up shift patterns in minutes and share them with your staff. Use Blip, our free clocking app, to accurately track working hours, and manage expenses effortlessly with PoP. Need HR advice? Our helpline connects you with specialists for quick answers to your employment law questions. Support your team with Bright Wellbeing \& Counselling, and enjoy the benefits for your business. Get instant HR expert advice with BrightHR Lightning, our innovative AI tool. Promote your products to 1 million businesses through Bright Exchange, our online marketplace. Stay compliant and protect your workforce with BrightSafe and access our 24/7 helpline for legal support whenever you need it. Want a faster way to pay employees on time and accurately all from one place? Introducing BrightHR Payroll. Enjoy easy, accurate, and risk-free payroll management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 185 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking Software - Clock In/Out - Customizable Reports - Dashboard Software - Data Import/Export - Document Management Software - Document Storage - Employee Database - Employee Management - Employee Portal - Employee Profiles - HR Management - Leave Tracking - Mobile Alerts - Mobile App - Onboarding Software ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Human Resources Software](https://www.getapp.ca/directory/256/human-resources/software) ## Related Categories - [Human Resources Software](https://www.getapp.ca/directory/256/human-resources/software) - [Time Clock Software](https://www.getapp.ca/directory/265/time-clock-attendance/software) - [Leave Management System Software](https://www.getapp.ca/directory/651/absence-leave-management/software) - [Absence Management Software](https://www.getapp.ca/directory/3829/absence-management/software) - [Time Tracking Software](https://www.getapp.ca/directory/571/time-tracking/software) ## Alternatives 1. [Paylocity](https://www.getapp.ca/software/102695/webpay) — 4.3/5 (1846 reviews) 2. [Rippling](https://www.getapp.ca/software/112141/rippling) — 4.9/5 (4829 reviews) 3. [BambooHR](https://www.getapp.ca/software/20517/bamboohr) — 4.6/5 (3455 reviews) 4. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5294 reviews) 5. [Paycom](https://www.getapp.ca/software/8195/paycom) — 4.4/5 (1311 reviews) ## Reviews ### "Thank you Amy" — 5.0/5 > **John** | *February 18, 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Very helpful for our company to track holidays, absences and HR documents. We have now started using Bright Safe for all our H\&S needs > > **Cons**: There is confusion with the location set up of employees. This is why I needed to get in touch with Support > > Amy was very helpful from start to finish and was great at following up on my requests. Very friendly, polite and helpful ----- ### "Responsive and reliable service - especially from \[sensitive content hidden\]" — 5.0/5 > **Jackie** | *April 17, 2026* | Publishing | Recommendation rating: 9.0/10 > > **Pros**: \[sensitive content hidden\] is very responsive and very helpful. There have been several times I have contacted her for support, and she always follows up and gives reliable advice. > > **Cons**: Other HR support has been less reliable, but this has now been fixed with access to advice and more responsiveness from other advisers too. > > Positive - if things have been less positive, then contacting my account manager or other members of the team have resulted in these being rectified. ----- ### "Superb Customer Care with a human touch\!" — 3.0/5 > **Paula** | *July 18, 2025* | Entertainment | Recommendation rating: 5.0/10 > > **Pros**: The customer care is so prompt, supportive, caring, patient and understanding. I particularly want to thank \[sensitive content hidden\] who handled our issue with humanity, respect and she went above and beyond to resolve it with compassion. Things were followed through in a timely manner, and we weren't left for days without a progress report or an answer. It is so refreshing these days to be able to speak to actual human beings who can understand complex situations than chatbots that leave you frustrated and no better off\! Well done BrightHR for sticking with a more human approach\! Bulletins were really useful too\! > > **Cons**: software didn't allow changes to employee information without huge difficulties. Welfare support offered to employees via phone fell short of it's offer. The training for staff was great initially but didn't keep up to date for our sector. Auto renewal element was not made clear and no reminders after a 5 year contract period that this was due. Software didn't meet all our business needs so we still relied on other platforms that did not 'talk' together meaning data duplication and increase in time/ work not less, but we are a small not for profit CIC in a niche sector. > > Generally good. The customer care is BrightHR's greatest strength with the ability to talk directly with people who understand ----- ### "Excellent Service" — 5.0/5 > **olamiju** | *February 24, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The attention to customer service was truly excellent from start to finish. The team listened carefully and patiently to my concerns, making sure they fully understood the situation before responding. They showed genuine interest in helping and asked thoughtful questions to clarify important details. Based on our discussion, they provided clear, practical advice and explained everything in a way that was easy to understand. In addition, they offered several possible solutions, outlining the benefits of each option so I could make an informed decision. Their professionalism, responsiveness, and willingness to assist made the entire experience smooth, reassuring, and highly satisfactory. > > **Cons**: I truly couldn’t have asked for a better experience. From the moment I called, everything was handled with care and professionalism. The staff were welcoming, attentive, and always ready to assist with a positive attitude. They took the time to answer my questions and made sure I felt comfortable throughout. The service was efficient without feeling rushed, and every detail was thoughtfully managed. Overall, the quality of service was consistently good, leaving a strong impression and making the entire experience enjoyable and completely satisfying from beginning to end. > > y overall experience with Bright HR has been excellent from start to finish. The platform is incredibly user-friendly, making it easy to manage employee records, holidays, absences, and HR documentation all in one place. Even team members who aren’t particularly tech-savvy find it straightforward to navigate. One of the standout features is the reliable support team. Whenever we’ve had a question or needed guidance, the Bright HR advisors have been responsive, knowledgeable, and genuinely helpful. Their advice has given us confidence that we’re staying compliant and handling employee matters correctly. ----- ### "Payroll Querry" — 5.0/5 > **Steve** | *February 24, 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We had an error in payroll submissions due to a misunderstanding and this was causing issues and stress at our club. \[sensitive content hidden\] in Customer Support and \[sensitive content hidden\] the Payroll Senior Manager provided support and reassurance initially on a call and then 30 mins later via a TEAMS call > > **Cons**: Initial difficulty in resolving the payroll issue we had. We we had been promised the position would be rectified > > I felt really reassured and felt \[sensitive content hidden\] quickly understood the problem, cared for us and wanted to resolve for us quickly ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/103871/brighthr?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/103871/brighthr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data