Webex Suite

4.4 (7,431)
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One app for everything. And everyone.

Overall rating

4.4 /5
(7,431)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support Software
4.2/5

89%
recommended this app
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7431 Reviews

Keyur
Keyur
Overall rating
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Webex Meetings- Pioneer e-Meet

Reviewed on 2024-09-29

As a manager I need to share thoughts, Ideas and take feedback from my peers while discussing with...

As a manager I need to share thoughts, Ideas and take feedback from my peers while discussing with them .Webex is best medium for me to connect with my peers who are physically not available in office.

Pros

When opportunity comes one need to grab like Webex which was became popular in covid time where organization uses this as meeting platform for employees.

Cons

Although it was started earlier but some features were missing like presentation control, effective background, central control over mice and video for presenter.

Viviana
Overall rating
  • Industry: Paper & Forest Products
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Webex Unifies Global Operations

Reviewed on 2024-11-09

Using Webex Suite, we have completely restructured our internal communications while maintaining...

Using Webex Suite, we have completely restructured our internal communications while maintaining close ties between our production facilities, our forest operations, and administrative offices. We have found our primary means of communication, be it planned meetings or ad hoc consultation, to be the reliability and robust feature set of the platform.

Pros

Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management. The intelligent background noise suppression and powerful meeting recording tools (with automatic transcription abilities) there have helped improve our communication efficiency hastily.

Cons

Calendar integrations tend to sync up with the mobile app occasionally. It could be more intuitive management of the conference room. More flexible layout options for multiple video feeds could possibly be custom.

Valentina
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Simple and effective tool

Reviewed on 2025-01-16

I started using this application as working partners from the educational world are more familiar...

I started using this application as working partners from the educational world are more familiar with this system. I appreciate the “few but good” tools and the ability to share material and messages even when not on call

Pros

Straightforward and immediately understandable interface even in the first uses

Cons

I occasionally had problems sharing content and experienced slowness in chatting

Rebekah
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

Webex - look elsewhere for meeting needs

Reviewed on 2024-09-27

My employer uses this method for all virtual meetings, but I would rather utilize other platforms....

My employer uses this method for all virtual meetings, but I would rather utilize other platforms. The interface also requires lots of clicks to to find the task you are trying to complete.

Pros

The convenience to use Webex messenger, video, and calls.

Cons

It is not user-friendly and during Webex meetings, it makes a weird and annoying sound when participants enter the room.

Sasha
Overall rating
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Digital Communication Skills

Reviewed on 2024-11-20

It allows professional and compelling communication that makes the interaction almost natural, more...

It allows professional and compelling communication that makes the interaction almost natural, more favorite than face-to-face communication with geographical limitations of communication channels while enjoying high reliability.

Pros

Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex features, for instance, period of time voting, shared screens, and other features of engaging participants.

Cons

Limited choices are available when it comes to branding the interface of webinars. Jurisdiction over privacy issues related to third-party app integration is complicated. Limited the use of artificial intelligence for measuring the level of participation of attendees in a webinar.

Karen
Overall rating
  • Industry: Financial Services Software
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great for training

Reviewed on 2025-01-20

We use it for conducting webinars and training audiences nationwide. it's good for small groups of...

We use it for conducting webinars and training audiences nationwide. it's good for small groups of 5-10 and also works well with larger groups of several hundred. It's pretty easy to control while you're speaking but sometimes we use one person to control the lines and Q&A and another person to present.

Pros

Very easy to use and great features for controlling large crowds in webinars

Cons

The customer service and training wasn't the best, but once we figured out how to use it we were pretty good on our own.

Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Collaborating tools that you need in one place

Reviewed on 2025-02-12

With my experience if you are looking tools for collaboration then, try webex suite with all the...

With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in one place, such as you can make calling, easy to schedule meetings and send messages to the users, quickly create polling, easy to conduct webinars, you can make events, use digital whiteboarding and quickly record, share ideas and engage with video messaging.

Pros

It helps me with all the collaboration tools that I need in one place, such as make calling, schedule meetings and send messages, create polling, conduct webinars, make events, digital whiteboarding and easy to record, share ideas and engage with video messaging.

Cons

So, far good with the free version of the Webex Suite.

Emilee
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Would highly recommend!

Reviewed on 2025-01-31

Great when having a big group! Made working from home so much more efficient!

Great when having a big group! Made working from home so much more efficient!

Pros

Works seamlessly, easy to setup meetings with small and big groups!

Cons

Breakouts are a little tricky to organize and implement when in a meeting

Verified Reviewer
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Reliable communication with the team.

Reviewed on 2025-03-02

Overall a very good product, a good alternative to other products on the market for communication...

Overall a very good product, a good alternative to other products on the market for communication especially within the organisation.

Pros

Was able to have online classes and share the screen with the lecturer without any challenges faced.

Cons

Always have a reliable internet connection to make sure you do not miss any information.

Jeroen Van
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Encrypted data

Reviewed on 2025-01-29

It is user-friendly and flexible to the all users

It is user-friendly and flexible to the all users

Pros

It has the best encryption software system for the video conferencing

Cons

I see everything in it stable and in a standard form

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Best-in-class corporate audio/ video meetings and chat

Reviewed on 2024-05-08

Exceptional chat/ audio/ video platform for corporations.

Exceptional chat/ audio/ video platform for corporations.

Pros

The overall product robustness, quality, and security.
The corporate look-&-feel.
The smooth and user-experience oriented intragration with Google Calendar.
One single app for all (Cisco Webex app).
The PC client and mobile app sync.

Cons

Hard to find one since it has met all the requirements.

Ian Christian
Overall rating
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Webex Suite, suits you!

Reviewed on 2024-10-18

It was superb! This leads us to a better action plan.

It was superb! This leads us to a better action plan.

Pros

It is the best work at home partner. We can engage and collaborate to the whole team with this application

Cons

Maybe a suggestion, I would like to have more option for background.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Webex Suite

It is best for businessess. It gives us the capability to have an engaging conversation with ease and security.
Davide
Overall rating
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Webex Suite- Helps Enhance Organization Communications

Reviewed on 2024-12-10

Pros

Webex has been reliable in enhancing our organization. It offers multiple communications across different platforms. We are able to hold meetings, events and engagements seamlessly.

Cons

So far my usage has been good but the tool is pricey.

Katie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great application to stay in touch with coworkers.

Reviewed on 2024-10-29

LOVED. Great tool for office teleconferences, telecontacts and instant messaging with coworkers.

LOVED. Great tool for office teleconferences, telecontacts and instant messaging with coworkers.

Pros

Clarity of meetings and multiple options to change status.

Cons

Call option often went straight to voicemail.

Russo
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great Collaboration Features With Webex Suite

Reviewed on 2024-10-08

Pros

From collaboration to enhancing productivity, Webex Suite has been amazing.
Allows personalization and comes at a manageable cost.

Cons

I have had zero problems using Webex Suite.

Aditya Kumar
Aditya Kumar
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Webex Suite: Powerful but with Room for Improvement

Reviewed on 2024-11-18

Pros

The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings and messaging to calling and webinars. The quality of video and audio, absolutely top-notch, will leave you without any halts even during low-bandwidth situations. Indeed, such features as real-time transcription, background noise cancellation, and AI-driven insights make each and every meeting more productive and less stressful.

This includes virtual backgrounds, breakout rooms, and in-meeting reactions. It is quite user-friendly and works rather great across devices on desktop, mobile, or even tablets. Analytics and reporting features also enable tracking of meeting performance, which is also very useful for team leads.

Cons

While Webex Suite enjoys many great features, there are some things where it fell short. First of all, the user interface, although functional, is tired-looking and not as intuitively designed as other platforms. In certain areas, such as scheduling meetings or sending offers for breakout rooms, it can take up too much time.

The experience on the mobile app is less refined than that of the desktop; features are also harder to access, and the performance could be spotty at times. For a small team, such drawbacks could make the price more on the steeper side.

Gaurao
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

scope nd limitation of Webex

Reviewed on 2024-02-21

All things considered, Webex is an excellent option for companies searching for a dependable video...

All things considered, Webex is an excellent option for companies searching for a dependable video conferencing system. The capabilities are extensive, the UI is simple to use, and the audio and video quality is superb. The cost is the sole drawback, and for certain businesses, it may be too high.

Pros

Webex's design is terrible, and its legacy features are hidden behind highly confusing-to-use additional interfaces that strangely worsen the primary UX's design.

Cons

One of the restrictions of the Webex free edition is the 50-minute meeting maximum. Excessive Resource Usage: On older systems, Webex's high resource consumption may result in freezing or sluggish performance.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

WebEx sets the standard for meeting software

Reviewed on 2024-09-20

I love WebEx. It would be my choice for meeting software. Easy for end users to participate in...

I love WebEx. It would be my choice for meeting software. Easy for end users to participate in meetings.

Pros

I loved WebEx. I would have to host meetings with people from as many as three or four different organizations (clients, vendors, partners, etc.) and WebEx made it super easy for all the invitees to join from wherever they were.

Cons

Although it was ideal when everyone had the computer app installed, on occasion, some users would have to join via browser window, but that only took a few moments to resolve itself.

Manvendra
Overall rating
  • Industry: Computer Networking
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Call and Chat through WebEx

Reviewed on 2024-08-23

WebEx is a good calling tool. I have been using it from past 6 months. And I am happy to use the...

WebEx is a good calling tool. I have been using it from past 6 months. And I am happy to use the service from Cisco.

Pros

WebEx is a very useful user-friendly calling option. I am using this at my workplace. The major part I liked is the interface. It's simple and unique. The messaging is also great and can be used by anyone.

Cons

It sometimes gets automatically logged out.

Erik
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Webex a complete, robust and stable web meeting platform

Reviewed on 2024-10-19

We use webex for long time, and I don´t have any complaint

We use webex for long time, and I don´t have any complaint

Pros

A very complete, robust and stable webmeeting platform

Cons

Price, at least the last time I used, the prices were high compared with the competitors

Mercy
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Simple conferencing tool

Reviewed on 2024-05-18

Pros

User friendly and simple to use
Great quality video
Screen sharing is very simple

Cons

As of now i have not discovered sny dislikes with webex

susan
susan
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

I really do like the smoothness of video calls.

Reviewed on 2024-09-06

Stand for the quality and smooth with video conference calls.

Stand for the quality and smooth with video conference calls.

Pros

The quality and robustness with video conference meeting.
Convenience with sharing of documents and files between different apps.

Cons

Amazing for its customer support.
Great with video conference calls

Urgan
Overall rating
  • Industry: Investment Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Webex Suite Review

Reviewed on 2024-09-30

Pros

high-quality video and reliable call performance, even with larger groups, along with helpful features like breakout rooms and whiteboarding

Cons

user interface can feel outdated and navigating settings sometimes requires too many steps

Kyle
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Webex Review

Reviewed on 2024-12-19

Webex is always extremely reliable and is an essential tool for my team and I to effectively...

Webex is always extremely reliable and is an essential tool for my team and I to effectively communicate. This is of utmost importance since we are mostly work from home.

Pros

Easy to find people, cool messaging features, and the call reliability.

Cons

Sharing a PowerPoint presentation within a call can be tricky.

Christine
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Keeps the work going smoothly by remote collaboration.

Reviewed on 2024-10-24

Wondrous for remote working through video conference call,remote meetings and successful presentatio...

Wondrous for remote working through video conference call,remote meetings and successful presentation.

Pros

Fosters productivity by remote collaboration by video conference calls and online meetings.

Cons

Convenient with project team communication and got no complaints