Prisync

4.8 (130)
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Competitor Price Tracking and Dynamic Pricing Software

Overall rating

4.8 /5
(130)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support Software
4.9/5

98%
recommended this app
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130 Reviews

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Very easy to use. Being able to have data every day took us to have better business decisions...

Reviewed on 2017-12-07

easy to use and being able to have data every day took us to have better business decisions.

easy to use and being able to have data every day took us to have better business decisions.

Pros

Very easy to use and easy to compare competitor pricing. Being able to have data every day took us to have better business decisions.

Cons

There is no alerts information in prisync tools for broken URL. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

we can able to trace more than 1,5Kproducts daily basis which is impossible to make manually

Reviewed on 2018-03-12

Pros

Excellent customer service , easy to setup&use , we can able to trace more than 1,500 products daily basis , it gives ability to compare againts to competitors, and more important than this gives us to increase our profibility between 5-9 % more

Cons

We are selling fresh foods and package size sometimes different in competitors , there is no tool to adjusts units to make accurate trace

Nick
Overall rating
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Use Prisync for pricing and availability overview

Reviewed on 2021-12-14

Once all key products were in Prisync it's been easy to use and saves time.

Once all key products were in Prisync it's been easy to use and saves time.

Pros

It helps us track the price and availability of all our key products at all our key resellers. It also saves a lot of time since doing this manually would take much longer.

Cons

It took long to start using Prisync; to get all the products we want to track entered into the system.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent Software For Price Comparison

Reviewed on 2021-10-07

very happy

very happy

Pros

Easy of use
Support
Accuracy
Smart Price

Cons

Its shows raw data , they can show more infographics

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easy, convenience and easy to use for price comparison.

Reviewed on 2018-01-19

Pros

Prisync API is very usefule, we can extact the data and do automation in-house. The dashboard and report are very helpful and insightful.

Cons

The pricing plans are a bit costly, and it is not working on some of the website. Also sometime the price update part is just gets slow.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great value for money

Reviewed on 2018-09-03

We wanted to keep a good overview of market prices in our segment. With Prisync we do exactly that....

We wanted to keep a good overview of market prices in our segment. With Prisync we do exactly that. Their support team is incredible. Very happy customer.

Pros

We have been using Prisync for several months now and it's has been doing exactly what we hoped for. It's very easy to use.

Cons

to change items in bulk is not easy. We require the assistance of the helpdesk which was fine.

Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Highly Recommend!

Reviewed on 2018-01-12

Pros

Easy to use. Great customer service. Great User Experience. Dashboard and search add to a great user experience.

Cons

It would be easier to use if product compared our the products on our website with the products of websites we entered. A lot of energy in making sure spreadsheets are apples to apples in product comparison.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

It Does what it promises. Excellent support.

Reviewed on 2019-02-16

Very good product.
I started with the trial version and now i have an account with more than 5000...

Very good product.
I started with the trial version and now i have an account with more than 5000 products to track competitors prices and i'm ready to open a second account for another division of my company.

Pros

Easy of use.
History of prices.
You can track as many Urls per product you want.
Nice reports.
Check of stock availability.

Cons

I wanted to have more custom fields for filtering and reporting.
I would like to have an easy way to select multiply products for editing or deleting them.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best

Reviewed on 2018-09-03

Pros

Support and value for money is very good

Cons

No auto recognition of competities products

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Prisync is nice for giving an overview of the market

Reviewed on 2019-01-17

Nice price check tool

Nice price check tool

Pros

Easy to check price movements by competitors

Cons

Some manual work and follow-up to get value for money

Amanda
Overall rating
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Prisync is great for availability and price analysis

Reviewed on 2021-12-01

I think Prisync is a great tool once it is fully working and retrieve the data correctly. We can...

I think Prisync is a great tool once it is fully working and retrieve the data correctly. We can now in a much simpler way analyze our resellers listings, availability and prices than before, making it easier to make necessary actions with resellers. However, it did take a lot of time to set everything up and required many hours spent on technical issues.

Pros

The one thing I like most about Prisync is the ability to analyze and follow up on development of our listings at resellers globally, the availability and the price deviations - both deviations between resellers and deviations compared to competitors. A user-friendly portal makes it easy to updated products and add new items when needed. The people at Prisync have been very helpful from start in setting up the accounts, making customizations, and help with technical obstacles at different resellers webpages. I warmly recommend using Prisync if you are interested in the listings, availability, and price information of your and your competitors products.

Cons

The most challenging with tool, and most time-consuming, was to onboard the products and making sure each account retrieved the data correctly from the resellers webpage. This required many hours of work and months before everything was correctly set up. Issues with the URLs such as not retrieving the correct stock information, prices differing in the portal compared to the daily excel files, or websites that are 'blocking' the tool from retrieving the data. Additionally, these issues was not identified by Prisync from start, but from our usage of it where a lot of the data still needed to be gathered manually. The daily excel reports includes a lot of information which could be simplified. To fully use the data retrieved by the tool it is required that you have some Excel skills of your own to get a better overview and analysis of the data retrieved by the tool.

Michael
Overall rating
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Effective Software. Effortless to use and insightful.

Reviewed on 2023-03-08

Pros

Integration of the product was trouble-free.

Cons

The Dashboard is insightful. However. extra customisations to what information can be displayed would be a potential improvement.

Nicola
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Useful

Reviewed on 2023-03-02

Pros

Have found to be a useful product with good responsive support

Cons

At the moment I do not have any complaints about the software

Neil
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Product and excellent support team

Reviewed on 2020-03-25

Great company to work with and an excellent site/product/service.

Great company to work with and an excellent site/product/service.

Pros

The support is amazing and allows you to move forward at a faster pace. The software allows you to see what is going on at a drop of a hat and offers some great export tools.

Cons

no downsides that i am aware of and if i have issues then i tell the team and they sort them out.

Vinh
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Prisync Review

Reviewed on 2019-01-24

The support team is knowlegable and helpful.
The app has potential but a few more simple function...

The support team is knowlegable and helpful.
The app has potential but a few more simple function or searchs should help the user to manage it better as link get broken everyday in our industry (camera)
Thank you

Pros

The app is very easy to use the can be overview quite easily

Cons

- I can't find out what link is being duplicate. An option to search for a LINK that link to a product so i can fix the link up would be good.
- No report to tell me which links are broken or not returning result
- Still occasionally give me wrong prices. Though once report, it get fix quickly
- I often get issue where i can't change the name of a product.

Erika
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent pricing tool

Reviewed on 2019-06-03

It helps us also in tracking list prices of all the catalogue of our greatest competitor, in a...

It helps us also in tracking list prices of all the catalogue of our greatest competitor, in a really fast way.

Pros

Prisync is really easy to use. Moreover, customer service is very fast and nice.
You can get competitors prices in a few hours and be told with a daily report of any changes.

Cons

You need any single url of your competitors products.

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A very good price tracking service!

Reviewed on 2017-12-22

Pros

Very easy to use, requires just one time setup and all the rest is updated regulary quit frequnetly so it guaranteed most accurate data
Customer service is superb.
Fair cost.

Cons

Dynamic pricing is very useful, but rules must be perfected.
It should be possible to choose when schedul the updating of prices.
There is no alerts information for broken URL.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Service, Allows to automate a lot of our work.

Reviewed on 2019-02-14

Pros

Easy, intuitive interface, great customer service, very good value for money.

Cons

Automated competitor match could be released already, it would make software even more powerful.

Stuart
Overall rating
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent software

Reviewed on 2019-05-02

very good

very good

Pros

very easy to use, accurate and daily summary email of changes is great

Cons

occasionally the system will not be able to correctly pick up a competitors price

Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Great product and service!

Reviewed on 2018-01-23

Pros

The usability. The overview. Great support that is prompt to answer and help you out if there's a problem.

Cons

The speed of the server at times. (Rare). I get the occasional error from competitors links. Other than that I don't see anything else.

Tim
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great product, delivers what it promises at a fair price

Reviewed on 2018-03-21

Pros

Very easy to use and for new members of the team to pick up when needed. Delivers good quality results and helps us keep track of competitors. Customer service is incredibly good when we've had questions.

Cons

It would be useful to have some better filtering, perhaps with action points to be taken (e.g. where we are not JOINT cheapest). It should be noted there are improvements all the time though so maybe this is possible by the time of reading this review.

Suzie
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

I use Prisync daily and find it very helpful and easy to navigate.

Reviewed on 2017-06-13

Very useful in my day to day job. Excellent customer support!

Very useful in my day to day job. Excellent customer support!

Pros

The interface is very user friendly and straight forward.

Cons

Issues with links not working, so have to manually check and report links, which is time consuming.

Roger
Overall rating
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent software for keeping an eye on competitors pricing.

Reviewed on 2017-06-13

Pros

Ease of use, and excellent customer service, nothing seems to be a problem for them, always quick responses.

Cons

Can take a little time to update URL's when competitors change their URL's, but nothing that cant be fixed in a short amount of time

Sophie
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

As a company we have been using Prisync for a total of 4 months and i love how easy it is to...

Reviewed on 2018-03-13

Pros

The best thing about Prisync's software is how quick it is to use, i am able to simply export a spreadsheet with my preferred brands or products and i can quickly see/use the spreadsheet to see which products we can increase or decrease in priced to match our company competitors.

Cons

Unfortunately, the only downsides to Prisync is that the filter categories are not that accurate. For example, to filter your products into 'I'm Cheapest' filters the products that are already matching competitor prices. Which means you do need to filter through the products to actually work out which ones we are cheapest on throughout our competitors instead of it just showing which ones we are actually cheapest on.

Keith
Overall rating
  • Industry: Consumer Electronics
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

User friendly

Reviewed on 2022-03-30

User friendly and flexible to upgrade

User friendly and flexible to upgrade

Pros

Quick and affordable , it’s easy for different team member to receive training

Cons

No Chinese version, it will be great and easier for Chinese staff to use it