---
description: Detailed reviews on Qualifacts CareLogic based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Qualifacts CareLogic with similar products.
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title: Qualifacts CareLogic Reviews, Prices & Ratings | GetApp Canada 2026
---

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# Qualifacts CareLogic

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> Intuitive, end-to-end Behavioral Health EHR with configurable forms, clinical workflows, assessments, outcome tracking, reporting, billing, analytics, business intelligence, patient portal, mobile and virtual care to improve clinical, administrative, and revenue operations.
> 
> Verdict: Rated **3.9/5** by 355 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Qualifacts CareLogic

CareLogic is based on a single web-based platform that ensures that customers have access to the latest upgrades as soon as they are released, and without incurring any extra costs. &#10;&#10;The product acts as a single source for storing client data that enables staff to get secure \&amp; on-demand access to customer data, improving care co-ordination and outcome efficiency.  &#10;&#10;Configurability enables you to tailor the system with your specific requirements, to align with workflows, program, and organizational needs.  &#10;&#10;CareLogic offers flexible and intuitive front desk tools that allows organizations to streamline workflows by managing all referrals from a single location. &#10;&#10;Integrations simplify care coordination between providers and drive positive outcomes with viewable health care summaries for shared clients &#10;&#10;The EHR enables the automatic generation of claims and transfers all client related data into its billing engine, without any manual intervention. &#10;&#10;CareLogic offers integrated reporting features that enables management to do a quick assessment of operational \&amp; financial health of an organization. &#10;&#10;Straight-forward form builder tools make it easy to develop, deploy, and edit customized service documents, forms, and templates &#10;&#10;Ensure adherence to State Reporting obligations, with ongoing system compliance updates that adapt to evolving state regulations, without additional fees. &#10;&#10;Mobile access, virtual care, and patient portal allow you to extend your reach with virtual services to meet clients everywhere.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 355 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 3.6/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Qualifacts
- **Location**: Nashville, US
- **Founded**: 2000

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: We are happy to discuss solutions and pricing for individual agencies. Qualifacts offers three EHRs – Credible, CareLogic, and InSync - our team of experts will help you find the best solution based on your location, programs, and specific needs. For additional pricing information, please request a demo.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Assessment Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Case Management Software
- Case Notes
- Certification & Licensing
- Charting
- Child Welfare Management
- Claims Management Software
- Claims Scrubbing
- Client Database

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software)

## Related Categories

- [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software)
- [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software)
- [Human Services Software](https://www.getapp.ca/directory/1173/human-services/software)
- [Substance Abuse EMR Software](https://www.getapp.ca/directory/3575/substance-abuse-emr/software)
- [Mental Health EHR Software](https://www.getapp.ca/directory/2651/behavioral-mental-health-electronic-health-records/software)

## Alternatives

1. [EHR YOUR WAY](https://www.getapp.ca/software/102909/ehr-your-way) — 4.9/5 (527 reviews)
2. [Sessions Health](https://www.getapp.ca/software/2062955/sessions-health) — 4.9/5 (113 reviews)
3. [CounSol.com](https://www.getapp.ca/software/106667/counsol-com) — 4.7/5 (828 reviews)
4. [Valant EHR Suite](https://www.getapp.ca/software/102851/valant-behavioral-health) — 4.1/5 (333 reviews)
5. [TherapyNotes, LLC](https://www.getapp.ca/software/102863/therapynotes-com) — 4.7/5 (955 reviews)

## Reviews

### "Solid EHR with plenty of features" — 5.0/5

> **Derek** | *July 26, 2019* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: CareLogic has clearly been listening and developing this software for the industry they serve. The software has excellent workflows, collects all pertinent data, and makes your daily life in the paperless world easier.
> 
> **Cons**: As with all EHR products, there are costs to implementation, user fees, licenses, etc. These costs can add up and the potential buyer needs to be prepared for these costs. Implementation is also a significant process that will require thoughtful team members and manpower.
> 
> Excellent company with a true eye out for the endusers, industry, and the product they have built and sell.

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### "A Good Decision" — 5.0/5

> **Seth** | *July 29, 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease of use.  Every software has its own way to complete a workflow.  Once you learn the “CareLogic” way, I find it very easy to solve problems and complete work assignments across our organization
> 
> **Cons**: The cost is very high compared with others on the market.  Also, I find it sometimes takes too many steps to complete a backend customization.  I am sure this helps with the customization capabilities, but can still be frustrating to go through so many steps
> 
> Overall, we are very happy with the software and plan to continue using it for the foreseeable future.

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### "The system is good overall" — 3.0/5

> **Jaya** | *November 14, 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy for new staff members to learn understand and navigate.
> 
> **Cons**: It is tough to generate custom reports. The reports that you have in there are not sufficient for regulatory agencies.
> 
> Not bad but improvement is needed in terms of easy reports.

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### "It is easy to use, but sometimes not." — 4.0/5

> **luke** | *May 23, 2019* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I like the ease of use, the software practically guides you in the direction you need to go when you are entering in clients and documents. You know where everything should be, and if you have never used a certain document or module you can easily guess where to look to find it.
> 
> **Cons**: It is a bit difficult to fix errors. If i have a clinician that needs to error out or fix something in an activity there are a few steps I need to take before I can go in make the changes needed, it is great that it locks stuff down, but at times it makes it difficult. for example if I need to fix a payer that has activity attached to it I need to go and find all the activities attached and reverse them before I can make certain changes.
> 
> Overall it is a great tool.

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### "CareLogic Review" — 4.0/5

> **Marcus** | *May 23, 2019* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I really like the fact that our clinicians can now remotely and electronically do all of their work so they do not have the hassle of coming back and forth to the office to drop off paperwork.
> 
> **Cons**: I do not like the structure of the configurable forms for reporting, it is very difficult to manage having to change reports every time a new version of the document is created.
> 
> We are solving the need to have real time data for the company by having everything electronic and accessible remotely.  Improves the quality of care our clinicians give our families since they have to worry less about paperwork and can focus more on the client.

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## Links

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