---
description: Detailed reviews on HubSpot CRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare HubSpot CRM with similar products.
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title: HubSpot CRM Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [HubSpot CRM](/software/102533/hubspot-crm)

# HubSpot CRM

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> HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.
> 
> Verdict: Rated **4.5/5** by 4451 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of HubSpot CRM

 Automatically create company records, associate contacts, de-duplicate leads, and handle details that teams shouldn’t be distracted by. Have the ability to collect \&amp; store data on contacts, companies, deals, and tasks with a database that is customizable to match users' needs.&#10;&#10; Organize every email, note, call and even website visit into one simple and intuitive view. The current sales process happens across multiple different touch points and dozens of channels so having Timeline allows users to make calls, send emails, set reminders and organize their day in one place.&#10;&#10; Teams can build and save email templates, schedule messages and store sales content in HubSpot CRM.&#10;&#10; Instantly see useful and any new information about contacts or company added to HubSpot CRM. Browse a database of millions of new companies right from HubSpot CRM. Glimpse behind the scenes of the website traffic to identify companies browsing the site. Managers can add social profiles, any background information, details on key employees and related companies.&#10;&#10; HubSpot CRM and HubSpot Marketing run off the same inbound database, meaning every piece of data is always up to date in real time. See existing useful details from your inbox \&amp; social media about the contacts teams communicate with right inside the inbox.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4451 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: HubSpot
- **Location**: Cambridge, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- CRM Software
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management Software
- Client Management
- Client Tracking
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management Software
- Contract/License Management

## Integrations (199 total)

- 123FormBuilder
- AWeber
- Accelo
- Act\!
- ActiveCampaign
- ActiveDEMAND
- AdRoll
- Aircall
- AllClients
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution

... and 184 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.getapp.ca/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.ca/directory/230/crm/software)
- [Online CRM Software](https://www.getapp.ca/directory/232/online-crm/software)
- [Lead Management Software](https://www.getapp.ca/directory/339/lead-management/software)
- [Predictive Lead Scoring Software](https://www.getapp.ca/directory/678/predictive-lead-scoring/software)
- [Construction CRM Software](https://www.getapp.ca/directory/759/construction-crm/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18768 reviews)
2. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Dynamics 365](https://www.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5811 reviews)
5. [eWay-CRM](https://www.getapp.ca/software/106997/eway-crm) — 4.5/5 (820 reviews)

## Reviews

### "GREATEST CRM EVER\!\!\!" — 5.0/5

> **Avery** | *September 25, 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: HubSpot CRM is the easiest to startup, most organized, and has the most features. My favorite part about it is the ease of use.
> 
> **Cons**: I wish there was an internal Email/SMS tool. This would allow everything to be more seamless and connected.
> 
> Myself and all of my employees enjoy HubSpot greatly. We transferred from Monday last year and have had zero issues.

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### "One of the better platforms focused on the growth of my business." — 5.0/5

> **Verified Reviewer** | *December 6, 2025* | Financial Services Software | Recommendation rating: 7.0/10
> 
> **Pros**: I like that it was very easy to get started, and I was able to add my contract information really easily. I chose this platform because it is industry-agnostic and pretty customizable for my needs. I love the integrations with other platforms, and it makes connecting outside accounts very easy.
> 
> **Cons**: The customer segments could be better, it goes from Free, to $50 something each month to, $850 each month. It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may not use.
> 
> Overall, this has been a really great experience\! They do listen to the feedback from their customers and incorporate their suggestions. I appreciate being seen and supported by them. All the grievances that I have, which are few, I have been informed are being addressed.

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### "Effective Tool If Accurate" — 3.0/5

> **Philip** | *November 7, 2025* | Facilities Services | Recommendation rating: 7.0/10
> 
> **Pros**: I am able to sort clients by type, location, and even job title. It is super easy to filter through areas and departments and find out exactly who I need to speak to.
> 
> **Cons**: There are a lot of times that the information is outdated or inaccurate. It gets frustrating when I call up different businesses but the employee doesn't work there anymore.
> 
> This is a helpful tool when it is accurate. There are times it's not, but when it does, it makes the searching process significantly easier for me.

-----

### "Hubspot for SMBs" — 5.0/5

> **Verified Reviewer** | *January 2, 2026* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: I love Hubspot's full functionality and integrations. It really is a "do it all" platform. If it's set up correctly, it's super easy to use and can do so much to help you manage your list, segment lists, collaborate with your team, set up automations, and more. The user experience is intuitive, especially if it's set up with proper UX design principles.
> 
> **Cons**: The least favorable aspect of Husbpot is the price. It's costly, but it's a premium product, with the option to purchase Hubs a-la-carte.
> 
> Overall, Hubspot is a great tool for a $1m+ business that is looking to increase functionality in their business as it relates to customer service, lead acquisition and management, product delivery, taking payments, and more.

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### "Hubspot CRM is the way to go." — 5.0/5

> **Verified Reviewer** | *July 28, 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: There honestly a lot to love here and the seriously compound each other.  To start with being able to customize your data view helps prioritize what you need most for your business and is very easy to use. This ultimately allowed me to work faster with lead management and task completion. Ultimately, this app can deliver a lot of value by allowing you to understand your email performance and the success rates of your activities.
> 
> **Cons**: I wasn't able to bulk edit like I would've wanted to like a spreadsheet, but with the rate Hubspot innovates this may already be an option\!
> 
> Hubspot has a software that really helped me manage my selling and marketing activities.  In truth, this CRM is only limited by the user's own creativity and abilities.

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