Odoo Reviews

The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it.
Also some apps are just easy to learn and well documented.

- Luck of technical and functional documentations ( functional is getting better faster than technical ).
- Luck of automated migrations tools ( a pain for customers too ).
- Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly.
- Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.

On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.

We were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility.

Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.

The open source version is free of charge. It counts with several modules, allowing to combine Sales, Accounting, Manufacturing and Logistics modules using ODOO as an ERP.

It is cumbersome to customize. Especially when facing code, it becomes highly dependent on IT teams. This makes ODOO not the most accessible CRM to work with, even at the free trial version.
Deeper customization often requires coding skills, meaning a high necessity to work with an experience Odoo partner. This is where the free-of-charge-open-source promise becomes tricky

It is a complete business suite that allows the management of multiple applications for managing the processes of a company. It has a friendly interface and has easy handling and configuration in all its modules. all applications handle information in an integrated manner. Integration among all its modules that facilitate its usability. It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses. undoubtedly has the best price quality ratio among all software of its kind.

because it is designed to touch all the areas of management of a company, it has some areas with some weaknesses regarding the competition such as human resources, payroll and adjustments in the configuration of some countries that do not have a lot of presence in their community. Although it is very intuitive and is designed to facilitate user use, knowledge must be available about the processes in question in order to exploit the full potential of this suite.

Every module is available, wide range of available features, modules. Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.

Customization is not easier, less controll on transaction data. Less controll on authorizations,roles. Management role is missing, can be slower or face bugs for large industry, some issues found in finance like credit limit cant be set.

Its feels tricky at first. Butt when you starts using it you will be in love with his versitality.. I like most the control that you can control your stuff at one place. Which is now a days is big prob. You can change optimize and integrate the stuff with very little effort.

When you comes to cons. It usally feel tricky. Which may make you away from using it. Next you have to putt some effort to understand what actually is going around.

Odoo is easy to install / deploy using Docker or a Cloud image from the Amazon Marketplace.

You have everything you need to run a Business, from the communications of a team, sales, quotations & project planning.

It has a lot of modules available in a marketplace.

It is supposed to be open source, which gives me the perception of costing less...

But costs tend to ramp up quickly when you start using premium modules (And basic at the same time, like accounting).

They have to be paid even in the OSE.

It covers mostly everything related to many business. so we just have to customized it as per user's requirement.

as a developer when we are creating our customised module there are many areas where odoo needs to improve as per my review , one is to sometimes when we are working with custom module after changing some code many times it happen that while updating or installing new module in that databse that database get corrupted so we have to drop/delete dattabse and create new database . please note that when installing same module on new databse it will start working fine so there is no error by coding side . Second thing is when there is any error in py file sometimes it fails to give exact error. if i added new line it will give me error somewhere else part where there is no error here also i checked that where it is giving error is it true or not but it fails to display exact error instead it will give other error so i thinks in error odoo needs improvement.

The architecture of ODOO is really smart and has allows us to develop really customized solution, that were sometimes really complex as to meet our practical needs. ODOO team project management was really efficient and at the end cost effective. We have managed to migrated from an older own hosted version to ODOO cloud in a very short time, without disturbing our daily operation.

ODOO solution has a lot of features that are constantly evolving. Sometimes data structure seems to change from version to version and this may become confusing for the user, specially when functionalities are being impacted at the same time.

Rich functionality to cover the requirements of manufacturing facility. Relatively inexpensive to use compared to products in its category. Studio app in the very friendly to make many changes required during implementation.

On premise installation requires additional skillset not easily available in the market.

In the sales module it is not possible to change the sales order adding or suppress item once it is confirmed. Our customer often review their PO and add or remove item

We started the company with Odoo back in year 2010 , we had exponential grow until now. Odoo did follow our growth and need, his flexibility to use and his large choice of different module allow to expand our company capability to answer to our customer needs.
The Odoo is very stable and in constant evolution as the world business, it is extremely important to have the capability to follow the movement and succeed every year.
We consider Odoo as a strategic resource and key of our success who allow us to focus on our main business which is crucial.
AEV produce Critical valves for Cryogenic service worldwide.

Easy to use, cloud based, value for money

Access control features, would be great if you can restrict master data creation and functional transactions

Since I had worked with other ERP softwares, the first thing that was impressive in Odoo is how do you integrate with another softwares, platform and developing languages with flexibility but with quality. The core apps of Odoo cover 90% of any business and you can easily develop new modules or features, with no changes in Odoo core sources, for me, the standard apps functionalities and how is easy to develop, testing new functionalities is the most important thing of Odoo.

It's not easy to install and developing for localization packages to work default with Odoo, has many versions of the same packages and none of documentation available.

Extremely flexible
Inventory is part of the Accounting module, so you get double entry Inventory control
Easy to customize

Performance is not great handling large order volumes (>2k / day).

good out of the box framework. good dependencies per all modules.

still very lack of detailed solutions. very poor support of partners. very bad deep understanding of overall solution in odoo (as main provider). also - pricing not competitive to markets (like what is normal price in Belgium is not normal in Lithuania).

Alot of Features...If you have the patience and the money you can do anything.

The Support and the Platform is sometimes very vauge. It does not make sense errors out and relys on a module platform for most functionality which makes you reliant on a third party.

Mature and reliable business applications platform. Great user experience. And open source code that lets you take full control of your implementation.

Of course there are many specific functionalities that are covered by community modules only

Amazingly broad set of applications. Everything from crm and sales management to inventory and MRP in one application, on one database. Everything is extensible.

Upgrading to new versions is terribly painful. In fact, it is often easier to back port functionality in a new version to a previous version. Odoo SaaS version is not good. Partner approach is better

Easy of use. Awesome interface and amazing look and fell. Perfect tool for our employees to increase productivity

Not fully integration for Spanish market. We need some special integrations for our chart of accounts

Odoo has allowed SME's to aqcuire and integrate ERP system very fastly and at a very low cost.

It also offers very simple and clean operations that handles a huge amount of enterprise daily work such as CRM, Sales, Accounting, Inventory and many other operations.

Odoo also have a very large community that enriches the system with a huge number of addons & extensions.

With the paid enterprise version you have to pay for apps that are already included in the free community version.

Reports are very fluent and easily changed to meet the needed inquiry.

Payroll localization needs to be improved. I understand that you guys worked on Belgium first but most countries don’t have this level of complexity.

This software is flexible, powerful, and shows an unbeatable ratio quality/price. I do recommend it.

Support is very hard to get these days. It used to be much better. It has become impossible to have support on the phone and reactions request for support are very slow.

Open source
Open architecture
Feature rich
User friendly
Community

The integration, the customer support and people behind the app

The website and ecommerce app, way worst than other solutions like wordpress or prestashop

The idea of having an all in one database is great, but simply unattainable with their software system.

We used a recommended developer from Odoo in Australia to build and develop our software system. Our project was allocated 12 weeks to complete and it is now 18 months later and the project has been abandoned.
It seems that simple integration between Odoo and a payment gateway was difficult, taking the developer 6 weeks to complete.
When the project was near "completion" I was advised to purchase the 12 licenses that would be required at a cost of $5000+USD for the year. At this stage, we could've only purchased 2 licenses to progress in the project. The project continued for a further 9 months until it was abandoned (due to it not being completed) at which stage we asked Odoo for to seek reimbursement for the licenses.
Unfortunately, even though we used a recommended partner of Odoo from their website to develop our project, they informed us that they would not refund or partially refund our purchase even though the project isn't completed, a recognised developer was used, and we are still unable to use the software. Their suggestion was to give it more time.