SafetyCulture Reviews

SafetyCulture

4.6 (194)
Save time and effort by replacing paper based systems.

Overall rating

4.6 /5
(194)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.5/5

92%
recommended this app
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194 Reviews

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Customizable Safety Management Platform

Reviewed on 2020-09-16

Customer service has been great, and more importantly, they are continually improving their...

Customer service has been great, and more importantly, they are continually improving their platform. I am the admin, so any time I go in as a user, I see a new feature that makes the platform more intuitive or advanced.

Pros

You can create forms for anything you need. Everything can be customized, and includes great features like auto populating fields, dynamic options, and integrated incident reports.

Cons

Early user problems that have been fixed. Scheduling feature is not as user friendly or seamless as it could be.

Gary
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

An ISO 9001 Auditors Opinion

Reviewed on 2021-02-25

I enjoy using iAuditor. It helps me remember exactly what I need to review in different processes...

I enjoy using iAuditor. It helps me remember exactly what I need to review in different processes across different areas of the business and enables me to quantify

Pros

I like how easy it is to put together audit reports. The varied options in the response features really helps set out when an auditor should expect a consistent answer or when they should write freely.

Cons

You can't negatively reduce the overall score of an audit.
Scenario: we have one question asking if a particular form is completed for each worker involved. There might be five workers. If all five are missing the form, we would like to deduct 5 points from the audit total.
Currently points can only be deducted until that section reaches a score of zero. It is important that we show our auditees the negative impact their failure to complete this particular form for each worker so we currently deduct those five points from another section to reflect this, rather than iAuditor allowing us to score this section as -5.
The "weighting" option doesn't work in situations where there is potential for more than a set amount of forms required. If you need one form per person but have ten people on one job and five on another, then if ten forms missing on that job it is a greater failing than if three out of five from the other job are missing. The weighted option wouldn't be able to accurately represent this.

A second Con is that the results of audits cannot be easily exported in a summary report. While, yes each individual report can be exported, I cannot export a report summarising and comparing the answers given across five different reports to the same question. This may be because versions of templates can be overwritten, but perhaps once a template has been used it should be duplicated, not overwritten, in order to produce summary reports accurately.

Response from SafetyCulture

Thanks for the review and feedback Gary. Sounds like you have a very specific need in regards to scoring. We'll pass this feedback on for you. Thanks again.

Leah
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Lost 2 and a half weeks worth of work and audits...

Reviewed on 2022-06-27

Disappointing

Disappointing

Pros

Easy to use. When the app works, its great. Just needs to be in service to use it without risking loosing everything which is not ideal for people in remote areas. Its very user friendly (IN WIFI ONLY)

Cons

The app. crashed on me after being on the road for 2 and a half weeks. I now have to re-write over 50 audits for students and rely on my memory which is NOT COMPLIANT. waste of my time and money. Very disappointing. I don't think iAuditor will pay me for the extra week in the office ill need to process my students. Would have been better off using Microsoft Word and a note pad.

Phillip
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Assessment reporting

Reviewed on 2021-02-25

To be able to document written assessments / audits but be able to analyse their content into...

To be able to document written assessments / audits but be able to analyse their content into numbers and produce trends is a great ability that not many (have not seen) others can easily do. The use of the system and reduced need for lengthy and complex training to build, use and analyse the information is a clear advantage and strength of the program.

Pros

You are able to write your assessment templates and workflows. You have full control over the templates and when/ how and what to modify without needing to wait on service personnel. It can be used for reporting of "out of the box" systems including compliance assessments.

Cons

The training for the use and design of the templates does not clearly indicate that you need to be aware of the reporting/ analysing ability before you design and write your templates. It is best to know what you want to report and then to design the template to ask to write questions to get the desired analysis of the data.

Response from SafetyCulture

Hi Phillip. Thank you for taking the time and writing up a well thought out review. Really appreciate this feedback.

Ray
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Audits / Inspection / Checklists . . . It Does It All

Reviewed on 2022-01-06

As an admin and user every aspect of both are amazing. As an admin i create all of the form...

As an admin and user every aspect of both are amazing. As an admin i create all of the form templates that we use at our organization. This process is very easy to learn how to use. I really like the logic question that automatically add additional question depending on you initial answer in the template. As a user the forms that we use are very simple to use. Simply open the software, locate the template you want to use, and start using it.

Pros

There is a lot that I like about this software. The ease of use in developing a template to start. Then the ease of use when modifying a template. Another great feature is they offer a large "Public" library of form templates that other users have been nice enough to share. This makes it easy to modify the template to meet you exact needs. The ability to sign a for is an awesome feature as well.

Cons

I have yet to find anything that i do not like about this software. Keep up the great work team iAuditor!

Response from SafetyCulture

Thanks for the review Ray! Looks like you are making use of our logic questions within templates so it's great to see you utilizing this!

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

An essential app for Auditors.

Reviewed on 2019-11-27

We use it for our Audit needs. Especially our field officers take it our client places for...

We use it for our Audit needs. Especially our field officers take it our client places for auditing. iAuditor is Worth your money!

Pros

Seamless integration with third party tools, especially with Tableau makes my job much easier when it comes to reporting.
Audits are much organized with iAuditor now. In the past it was really tough to manage the audits and checklists.

Cons

Desktop version seems to be good. But with mobile version, I did face some syncing issues. But it was once in a while.

Verified Reviewer
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

GREAT product and so versatile

Reviewed on 2018-01-19

OHS is so broad and I have found iAuditor helps me find and use the things that relate to me, but...

OHS is so broad and I have found iAuditor helps me find and use the things that relate to me, but is also customizable to my organization's needs.

Pros

The software is adaptable so allows me so much flexibility around creating and using OHS reports. It is easy to use and has an ever expanding template library that saves time and helps 'outside the box' thinking. I can access it on my mobile so I can walk around my work site taking notes and they are immediately loaded up into my reports. I can take and upload pictures and assign followup work with colleagues and contractors.

Cons

There is very little I dislike about this product. Currently we use the free version, so I can only export reports in PDF format. We are upgrading shortly and I hope to be able to use everything.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Audits made easy

Reviewed on 2019-10-28

IAuditor has streamlined our quality assurance program, and allowed us to deliver a very nice end...

IAuditor has streamlined our quality assurance program, and allowed us to deliver a very nice end product through its PDF reporting. Overall, top notch program.

Pros

IAuditor is as user friendly as they come. Templates are easy to create and easy to follow, PDF reports are clean and professional, and easy to export. Can easily assign tasks with due dates to other users.

Cons

Once you have used this software for a while it becomes sluggish due to the size of your database. Also uses a fair amount of data due to the amount of photos get uploaded.

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to use.

Reviewed on 2018-05-28

Live data that we are able to trend and share with contractors to improve their safety and services.

Live data that we are able to trend and share with contractors to improve their safety and services.

Pros

Ability to create templates or modify templates that others have shared.
Easy to develop templates from scratch
Range of field types
Built in charts and ability to export to Excel for custom charting
Easy to use in the field
Easy to get users on board and operating quickly

Cons

I would like to be able to build customised reporting within iAuditor rather than having to export to Excel.

Graham
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

iAuditor Makes Inspections So Much Easier!

Reviewed on 2018-10-10

Cyclical inspections became so much easier once I spent the time to create the inspections in...

Cyclical inspections became so much easier once I spent the time to create the inspections in iAuditor.
This is a brilliant piece of software that I highly recemmend.

Pros

You can create outstanding quality inspection lists and quality checks in minimal time.
The features and functionality made me look really professional when I presented the completed inspection sheet to my line manager.
Branding is a great addition to make the final reports look professional and personal.
Works great on tablet or phone which makes is super-handy and discreet.
It can be as simple or complex as you choose it to be.

Cons

The Geo locating is sometimes off and annoying, but mostly pretty good.

Mike
Overall rating
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Quality Templates and Customization At Your Fingertips

Reviewed on 2021-03-07

Getting auditors from different companies to use the same application has made it very easy to roll...

Getting auditors from different companies to use the same application has made it very easy to roll out and train so that when it comes to comparing results, the old addage 'apples for apples' is true because you are comparing like for like.
The level at which compliance is met is and can be set and aligned to your organsiations goals and objectives is easily captured when customizing templates and the use of scoring and how you can set it easily through this customization ensures quality, compliance and enables learnings and improvement from the results and subsequent reporting tools within the application.
Highly recomend this application

Pros

With iAuditor ready made templates and customer shared templates you don't have to re-invent the wheel. you can take these and customize them to make them relevant to your organisations needs to capture the data you want and provide the anlysis you need. Its control at your fingertips. The best thing about it all is that it so easily integrates into mobile platforms without the need for expensive addons, and very user friendly and easily trained out.

Cons

The fact that not everyone uses it! - We wish everyone would

Response from SafetyCulture

Thanks Mike for the feedback. We love hearing that you are using it on your mobile platforms.

Randy
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very effective app

Reviewed on 2021-02-25

Having IAuditor has been a super successful product. I am now eliminating so much paper work. The...

Having IAuditor has been a super successful product. I am now eliminating so much paper work. The ease of creating templates makes it so easy. The transfer of vital information is what is needed and this app makes it very easy.

Pros

This app is very easy to use. From making a template or finding one that suits your type of business. Rolling out was as easy as 1-2-3. If you want to stay minimal you can always select a certain amount of seats and have those people be held accountable for downloading and sending information through a PDF when needed. Being able to capture pictures helps when explaining things.

Cons

The only thing I would say that would make this better is to have some way to integrate a video part to the app

Response from SafetyCulture

Hey Randy. Thanks for the review. Good to hear it was easy to roll out!

Pete
Overall rating
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Super versatile

Reviewed on 2022-02-19

If you're reasonably tech savvy and know how to set up integrations, the possibilities with this...

If you're reasonably tech savvy and know how to set up integrations, the possibilities with this software are endless. Email the office as soon as an inspection is completed? Done. Create a draft invoice as soon as the audit is saved? Done. The only limiter will be your imagination.

Pros

iAuditor is easy to use and allows me to send inspection results from the field to clients or my own office in real time. Spend the time learning how to create and modify your templates and the potential is unlimited. Alternatively, hire me to set you up :)

Cons

Nothing, it's got so many good features that there's nothing to not like

Response from SafetyCulture

Hi Pete - Thanks for the review and feedback. Really glad to see you are making use of our integrations!

Lloyd
Overall rating
  • Industry: Broadcast Media
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

CYA Checklisting at its best

Reviewed on 2021-03-09

Pros

This is good software to keep our technicians honest with the company and honest with themselves to ensure that they are in compliance and safe.

Cons

Sometimes the content can be nagging to the technician and they are forced to answer the same way every time and sometimes the content can be used against the technician to their demise.

Response from SafetyCulture

Hey Lloyd. Thanks for the review and really happy to see that you are using iAuditor for safety and compliance purposes.

Braden
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good for More Than Auditing

Reviewed on 2021-06-03

Overall, iAuditor serves its purpose and is a great simple solution for straightforward auditing of...

Overall, iAuditor serves its purpose and is a great simple solution for straightforward auditing of process, equipment, etc. In terms of customization the ability to venture outside the "standard parameters" this is not the software to choose.

Pros

The biggest advantage is the simplicity. Both from a user standpoint as well as an administrator standpoint this software is incredibly simple. The form design tool is equitable to that of Google Forms, a very straightforward step-by-step builder that spells out what you are creating as you do so. On the user-end being assigned an audit to conduct is simple. You receive a notification and then open the audit form, execute the designated functions and then click submit. There's very little to no way to "mess up" executing the audit.

Cons

The simplicity comes with a cost, there is little room for exceptions or custom questions. This can cause constraint on potential application depending on your operation. Additionally, there is no way to batch export data collected from the software. For example, we wanted to be able to batch export to excel in order to manipulate the data and present it via a customized dashboard. There is no integration with excel, so the raw and/or collated data can only be exported via the preset formatting.

Response from SafetyCulture

Hi Braden. Thanks for the review and feedback. Glad you find iAuditor simple to use. Hoping this will be helpful, as we do have an integration with Excel via Power Automate. You can read more about it here: https://help.safetyculture.com/en_us/1064010930-r1N7dPFEv

Davor
Overall rating
  • Industry: Security & Investigations
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

iAuditor is revolutionary

Reviewed on 2021-03-04

My overall experience with iAuditor has been overwhelmingly positive. I'm lucky that my company...

My overall experience with iAuditor has been overwhelmingly positive. I'm lucky that my company pays for the license, otherwise i would not be able to utilise this great software. I look forward to further development and improvements made to it.

Pros

I've been with iAuditor from the beginning. The constant updates and modernisation has progressed well in recent years. It is feature rich and simple to use. The customer support is also excellent.

Cons

Creating forms at first can be tidious, but once you get the hang of it, it works well. The price tag is very expensive. I don't mind paying for software but licenses per user is just a cash making machine and doesn't help the end user.

Response from SafetyCulture

Davor, thank you very much for your review. Really happy to hear you are having a great experience especially with our customer support team!

Andrew
Overall rating
  • Industry: Defense & Space
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

iAuditor

Reviewed on 2021-02-18

Great time saving and collaborative working tool, that has enabled our team to track and record the...

Great time saving and collaborative working tool, that has enabled our team to track and record the information we require in an efficient manner.

Pros

Easy to use product, and very simple to create templates to suit our business needs. Being able to access on the move on mobile devices, as well as via a desktop site is great, it really reduces the workload within our team.

Cons

Very little not to like. This tool has met all of our requirements.

Alternatives Considered

Versentia

Response from SafetyCulture

Thanks for the review Andrew. Happy to hear you are using iAuditor on your mobile devices across your team.

Hein
Overall rating
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Spirax Sarco South Africa

Reviewed on 2021-02-18

Pros

I Like the Ease of use. Mobility is very important

Cons

Not problems, just would like if it would be possible to send you an notification if you are near an possible site to do the IAuditor

Response from SafetyCulture

Thanks for the review Hein. Love hearing that you like iAuditor on mobiles.

Dave
Overall rating
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

I auditor - customer information

Reviewed on 2021-02-24

Love it. Makes the updating of information on the project I am working on easy.

Love it. Makes the updating of information on the project I am working on easy.

Pros

Ease of use and accurate recording of information

Cons

Nothing, I am happy with everything and no complaints.

Response from SafetyCulture

Thanks for the review Dave. Glad you are finding it easy to use.

Aleš
Overall rating
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

iAuditor for restaurant operations controls/audits

Reviewed on 2021-03-03

I need iAuditor for my daily job. It helps me in creation of professional looking audit reports.

I need iAuditor for my daily job. It helps me in creation of professional looking audit reports.

Pros

Easy editable templates.
Analytics and statistics.

Cons

Data usage and bugs with media edits.
Synchronisation issues sometimes.
No possibility to create "action plan form" for addressee based on list of failed points. Action plan would be filled online via safetyculture web app.

Response from SafetyCulture

Hi there Alex. Thanks for the feedback. Your Action plan form does sound interesting. It could be worth reaching out to us at [email protected] incase there is a possible way to create the workflow you are after. We're always happy to help.

rick
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

safety audits

Reviewed on 2021-02-25

safety

safety

Pros

easy to use. really enjoy going over the site

Cons

non really. Fo fills our needs. no real problems.

Response from SafetyCulture

Hi Rick. Thanks for the feedback and review. Good to hear you are finding it easy to use!

VAIDAS
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Intuitive software to manage the audits

Reviewed on 2021-02-24

Pros

It can be accesses via app and online. It's loading fast. Running the reports to identify vulnerabilities has never been easier.

Cons

From what I have used in the past, this is the best software I've seen out there.

Response from SafetyCulture

Hi Vaidas. Thanks for the review. It's good to hear you are utilizing our reporting.

David
Overall rating
  • Industry: Mining & Metals
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great for Monitoring Compliance Easily

Reviewed on 2021-03-02

Very Positive! We are trying to use it where possible in our assessments these days.

Very Positive! We are trying to use it where possible in our assessments these days.

Pros

The most outstanding feature is, when used on an ipad, with a pre-established audit checklist, it is very easy for the user to quickly complete an audit simply by touching the appropriate answers on the ipad. One can document a long, in-depth audit and send a report in less than 30 minutes. It is this feature that has us trying to implement iAuditor wherever we can to simply process assessments, especially when they need not meet elaborate formal requirements.

Cons

I just built my first template, and while the software is powerful and flexible, I personally found the layout and functions somewhat confusing at first.

Response from SafetyCulture

Hi David. Thanks for the review and feedback. Really happy to hear you are making use of our reporting system.

Luke
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

iAuditor Review

Reviewed on 2020-10-06

Overall iAuditor is a life saver on the projects. It helps get real-time data to the field craft on...

Overall iAuditor is a life saver on the projects. It helps get real-time data to the field craft on how to better work safely! I definitely support the system!

Pros

We use iAuditor every week while performing our site safety inspections. The preset forms in the system are extremely user friendly.

Cons

The process for implementing new forms and documents in the platform can be a little cumbersome for my taste.

Ernest
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

iAuditor use

Reviewed on 2021-02-18

Saves a lot of paper work, paper storage. Makes consistent checks and balances of operations.
Havin...

Saves a lot of paper work, paper storage. Makes consistent checks and balances of operations.
Having e storage available for compliance audits / inspectors is faster and convieant.

Pros

IAuditor works great for compliance and reminding you of necessary items to check before progressing into an unknown task / travel / assignment.

Cons

What needs to be improved is when your looking for the correct area to use if you open one you cannot go back wards. Editing could be improved. Should be able to add photo's taken on separate device.

Response from SafetyCulture

Thanks for the review Ernest. Good to hear you are using iAuditor for compliance purposes. If you ever need help with adding photos from another device, please feel free to reach out to Customer Support on the bottom right icon while you are using the App.