inFlow Inventory Reviews

We're a small medical distribution company with 2000 and we have been using InFlow for 7 years. Customer service is very helpful and reasonably quick. The software is easy to use. Does what it says on the tin.

There is a 5 hour time difference from the UK to Toronto and Cust Service opens at 10AM. This can lead to frustrating delays in response times.

Inflow has a lot of characteristics and functionality that other inventory systems do not. With the easy access to view numerous pages at the same time is one of my favorite features.

The only thing that we have had trouble with Inflow Inventory is the fact that they do not offer an open API. The company that I work directly through a CRM and it would be wonderful to be able to connect orders directly to a customer. Currently we are having to manually share orders, which adds unneeded time spent.

It has wide ranging functions to help with not only inventory, but quotations, sales orders etc.

Challenging to install. Cloud version is substantially more expensive.

I like how easy it is to use. I find is very trackable the information I need. I am looking forward to using all the new plugs in with Woo and Amazon.

I'd like a few more features when it comes to duel warehousing. I like to know how to add more fields. I'd like a undo button or back button without going out of the current workload. I'd like more mini turtorials

great inventory management system. can do invoices aswell. cloud based version is great. companion app is good for quick stock updates while running around

no way to mass upload images for items.

it is easy to know qty avalialble in warehosue , how many on order , how many reserved . customer represetatives are professional and able to resolve most of your issue . it intergrate with QBO. so invoice , cost of goods sold, inventory value will be pushed to qbo.

it is not bookkeeping software. also it intergrated with qbo, but it can't meet some bookkeeping requirements

As a marketing team, we rely on accurate inventory numbers for promotional items and print materials. This helps us to accurately forecast numbers and provide detailed reporting. Inflow helps our marketing and shipping teams do this effectively.

This software does not have an API option, which is something our company would greatly benefit from. If we were to switch, this would be the reason why.

It is very user-friendly and universal. The Customer outreach is great!

There isn't much negative to say about the product, but if I had to pick it out, multiple people can't approve the same P.O.

We have received great support in getting the software set up.

Does not contain a scheduling feature that would be very beneficial to our operations.

I love that I can use images and add barcodes all in the same place. It is so easy to use and even easier to teach others how to use it. I also like that I can get reports on how many items we’ve sold and to whom. The apps have come in handy so often, because when we did an inventory check, we were able to go around using the mobile app rather than having to go back and forth between the computer and the shelves. This app made life a lot easier, and support was so helpful during the few times we had issues.

It’s a tad pricey. In order to get the mobile app, you have to pay. This includes permission for two people to use the program. However, this includes support, which is definitely worth it. We would prefer to also have the option to have the inventory stored on our devices rather than just in the cloud, but if we changed to the inFlow On-Premise, we would lose our mobile device compatibility. We would be willing to pay a little more over the already-pricey cost to have the option to have it cloud-based and on our devices.

Easy to use
Accurate tracking
Can setup multiple warehouse locations
Customer service is top notch
A lot of reports, can build customer reports if needed

No built in lot code tracking - there are work arounds for this but they aren't perfect and have their own issues which wouldn't be an issue if there was built in lot code tracking.

Inflow is very easy to use, clear, easy to understand, and full of functionalities that interconnect smoothly, we can search from multiple fields, and the best is that they have now the cloud version at a fraction of the cost of similar systems, even with less functionalities.

The lack of integration with ecommerce marketplaces like Amazon, eBay, Walmart, but I think the company is working on this.

PERSONALLY LIKE THE LOCATIONS FEATURES AND SUB-LOCATIONS, EASY TO ASSIGN ASSETS TO THEIR APPROPRIATE DEPARTMENTS AND USERS. I ALSO LIKE THE FEATURE TO ADD IN YOUR OWN TABS AND FIELDS.

I WOULD LIKE FOR THE SHOWROOM TO BE ABLE TO BE SPLIT INTO SEVERAL OR VARIOUS SECTIONS....SUCH AS BEING ABLE TO FILTER ONE DIVISION FROM THE OTHER, POSSIBLY HAVING INDIVIDUAL SHOWROOMS FOR EACH DEPARTMENT SO THAT WE CAN MAKE IT EASIER TO FILTER EACH DEPARTMENT'S ASSETS AND HAVE THEM BE SHOWN ONLY FOR THEIR ASSIGNED USERS WE INVITE.

WE ARE NOT USING THIS SOFTWARE OR THE SHOWROOM FOR CUSTOMERS, WE ARE ONLY USING IT FOR THE STAFF AND HAVING 1-2 EMPLOYEES (MYSELF AND ONE OTHER) POPULATE AND USE THIS SOFTWARE ON A DAILY BASIS. WE WOULD LIKE TO HAVE EACH DIVISION/DEPARTMENT'S MANAGER(S) BE ABLE TO VIEW THEIR OWN STOCK VIA THE SHOWROOM AND BE ABLE TO POSSIBLY EASILY PRINT OR UPDATE THEIR AREA/DEPT BY PRINTING OUT A PAGE VIA THE SHOWROOM AND HANDING ME AND THE OTHER INFLOW USER SO WE CAN UPDATE THEIR STOCK ON A WEEKLY OR BI-WEEKLY BASIS. SOME AREAS NEED TO BE UPDATED MORE FREQUENTLY THAN OTHERS.

We have found that INFLOW was willing to work with us to set this up to best fit our needs. We find the customer service and support staff to be incredibly helpful. They not only respond in a timely fashion to our requests, but followup with ideas and suggestions to be sure that we are not continually struggling with a project we are trying to set up.

I do not think the integration with QB fits our needs. There needs to be a 2 way integration with QB for credit card payments. Also, the invoices did not print out correctly without additional work on our end and the statement feature was difficult.

Searching is great and user interface is easy to use. Very easy to find what I am looking for quickly.

inFlow Premise feature updates seem to be on hold. Would love to use new features from inFlow Cloud but our data policy requires us to keep data under our control.

The software is great for managing our inventory it has images, adds bar codes, manufacturers SKU and the showroom is a great start.
InFlow has allowed us to become more compliant in managing Hazardous Goods.

The showroom needs to have more customisation options, the labels only print on Dymo printers however we have a Toshiba Tec industrial label printer a common printer that we use bartender software with.
Why cant Inflow integrate with Bartender to support all label printers?
We are using InFlow to manage a chemical store, this means chemicals and consumables used in a laboratory environment.
Inflow could do with the ability to upload a PDF to an item in the extras field so you can attach a MSDS to the products if they are hazardous materials.

ease of editing fields by myself without referring to an agent same as most of the others ERP do. The possibility of exporting a report to EXCEL and from there I can get any result I need; of course, you have to be skilled in EXCEL.

not possible to export invoices to EXCELinstead of WORD. Not possible to have invoicing tab segregated from packing list. I have to do it out the record in WORD.

The software is easy to use and intuitive. The You get a real sense that they are learning about their customers needs and are trying to build the functionality you need into the product. customer support is excellent and very interactive.
I believe it has the ability to scale with us.

There are some niggly ways that the current systems works but these have been reported back to customer support.

inexpensive, you keep the data base, no monthly fees. For day to day use it is bug free, does not crash.

do not like the new pay every year maintenance pay system, some bugs with current things effecting the history of the inventory.

The software is very user friendly and the more detailed your initial setup the better your experience. I converted from an access database to inflow via an excel.csv and in 15 minutes I was ready to start taking orders.

The thing i liked least about Inflow is that i did not find it FIRST. I vetted 8 different software packages and none of them really met my needs and most were double or more the cost of Inflow.

the Inventory management tools and Dashboard.

Use of alternate inventory items is a real benefit. However, the inability to relate the primary and alternate items when calculating On Hand, Reserved, Available, etc. is a real handicap.

Easy to use. Great visibility of product from receipt to sales.

Can't really think of anything, other than I wish there was an integration with our point of sales at the store level.

The designed of this tool is very great for all business. Managing and organizing of inventory are more efficient when I used this tool.

So far no issue in this tool. It is very helpful to my team. The features and functions are fit to my expectation.

The program is easy to use. The reports are clear. The data is easy to edit. I like the use of attachments.

The integration to make labels is a little complicated for my employees. Sometimes it doesnt log in easily.