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2 reviews
OneDesk
Helpdesk & Project Management Software - in one application
4 /5 (2 reviews) Write a Review!
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4
100%
recommended this app
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2 reviews
Bobby K.
Industry: Government Administration
Company size: 51-200 Employees
Rating only
Reviewed on 5/8/2017
Review Source: GetApp
Rakesh S.
Good solution to combine voice of the customer with product management
Reviewed on 5/4/2011
Review Source: GetApp
It helps you translate customer requirements into actionable and intelligent criteria for products. What’s more you can integrate feedback into your requirements and iterate successively. One of the most interesting case scenarios that I could think of was that of this product as a historical repository of customer conversations and requirements for a typical product evolution. The possibilities, then, are endless. Full user review at http://www.getapp.com/blog/product-management-software-review-listening-to-your-customer-through-featureset/
Pros
For a first-time user of the product, I thought support was excellent
Rating breakdown