Fishbowl Reviews
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958 Reviews
- Industry: Mining & Metals
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
After using for 5 years, we are implementing the newest FB Software, seems great
Reviewed on 2024-07-22
We are still too early in the installation of the new FB so there is nothing to comment on yet
We are still too early in the installation of the new FB so there is nothing to comment on yet
Pros
The manufacturing module lets us build parts and put in inventory, which is what we needed (and did not have) in the past
Cons
Price was a bit high but if it all works the way we have been promised, it will pay for itself. There has been alot of changes in the past 5 years from the old FB, so we are hoping it is all going to work and help us all to be more proficient.
- Industry: Warehousing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Overall review of FB
Reviewed on 2024-03-26
Your senior support team like Brison are what keeps FB working at an acceptable rate.
Overall, we...
Your senior support team like Brison are what keeps FB working at an acceptable rate.
Overall, we finally see improvements in customer support.
Pros
Pricing and affordability. Extensive training not required for all employees.
Cons
Plug-ins not working. spent countless hours fixing Plug-in issues. Then we had to dish out another 6k for sellware after we already paid for the original plugins. Not a way to do business.!
Reasons for Choosing Fishbowl
We did not want to depend on inhouse staff due to constant personnel changes.Switched From
OdooReasons for Switching to Fishbowl
Price was reasonable, No extensive training required.- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Happy user
Reviewed on 2024-09-21
I find this software to be very helpful when searching the job market especially in certain areas...
I find this software to be very helpful when searching the job market especially in certain areas of the country.
Pros
I liked being able to research different job titles in my career field and area of work.
Cons
I didn't like that I couldn't always see some details about certain companies.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
My review
Reviewed on 2024-09-03
overall, it's great with only a few hiccups
overall, it's great with only a few hiccups
Pros
Keeps inventory counts great. Real easy to use for the most part.
Cons
Can't back anything out if made mistake once it posts to QuickBooks.
- Industry: Industrial Automation
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
New to Fishbowl - Love it
Reviewed on 2024-09-04
So far, so good. We have only been "active" for a few weeks but Fishbowl is already helping us...
So far, so good. We have only been "active" for a few weeks but Fishbowl is already helping us track our inventory and sales orders.
Pros
The training was thorough and we felt well prepared to start using Fishbowl. The interface is very intuitive and easy to work with.
Cons
I would love to be able to have more customization features....like reporting; customizing the packing slips/invoices
Alternatives Considered
Zoho CRMReasons for Switching to Fishbowl
cost and ability to have the services that we needed.- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
New to Fishbowl
Reviewed on 2024-09-20
Pros
Fishbowl is incredibly thorough and essential for any business needing inventory management.
Cons
The set up can be a bit challenging and you need to have a thorough discussion with sales to make sure you have everything that you need to get started and get what you are paying for.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good for the basica
Reviewed on 2024-09-13
Very easy to use, good features, integration is the only problem
Very easy to use, good features, integration is the only problem
Pros
Ease of use for inventory, integrated features such as scanner makes it easy to scan and remove product from stock
Cons
Have seen people complain about privacy problems, i haven’t had these problems though.
- Industry: Mining & Metals
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Good but could be simplified.
Reviewed on 2024-10-23
Positive if you have experience with other similar software.
Positive if you have experience with other similar software.
Pros
The whole ecosystem feels extremely customizable to match our specific use.
Cons
Not super user friendly especially with less tech savvy users.
- Industry: Accounting Software
- Company size: 5,001–10,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Efficient use
Reviewed on 2024-10-25
Pros
Very efficient to use in corporate level work
Cons
The UI is sometimes confusing to use but overall basic stuff is easy
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Would recommend
Reviewed on 2024-09-27
I would recommend for sending invites, similar to other sites
I would recommend for sending invites, similar to other sites
Pros
Easy to use overall, didn't have any issues sending invites
Cons
to many ads, and its time consuming to use overall
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A Great All Around Product For Inventory
Reviewed on 2022-02-21
Fishbowl has helped us save money by being able to control everything from inside and not having to...
Fishbowl has helped us save money by being able to control everything from inside and not having to hire multiple 3rd parties to make connections. Fishbowl continues to add and upgrade the software to what consumers ask for.
Pros
Fishbowl software is easy to use. I like that you always have step by step instructions and some videos to help guide you. If you don't find what you are looking for, all it takes is an email, and support helps you as quickly as they can.
Cons
The only negative issue I have while using Fishbowl software is with the reports. Even though they have multiple reports to choose from, I feel as some of them can be upgraded to include more than one product a t a time. Example, when searching for a product that was sold on a particular day, and you have more than one size of the same product, it would be nice to be able to select as many products as you want to look at versus one at a time.
Response from Fishbowl
Thank you so much for this review, Michelle. We appreciate you taking the time to provide your feedback. We are happy to hear that your experience has been satisfactory and will take your suggestions into consideration while we continue to make improvements.
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Terrible Decision - Worst Customer Service - Try Anyone else!
Reviewed on 2024-03-04
Not only did Fishbowl fail to provide adequate communication during the entire process, but they...
Not only did Fishbowl fail to provide adequate communication during the entire process, but they also refused to give me a refund. It's outrageous that they charge such exorbitant fees for subpar service. I highly recommend avoiding this company at all costs and switching to Netsuite instead.
If anyone is considering switching to Netsuite, please reach out to me. I will do everything in my power to help others avoid the mistake I made by signing up with Fishbowl. Shame on this company for their unethical practices and shame on [sensitive content hidden] for being a liar and thief. Stay away from him at all costs if you want any chance of success with Fishbowl.
Pros
The only pro is that its an ERP system that can integrate with your existing QuickBooks, but its not worth it. So please go to someone else.
Cons
I had the unfortunate experience of working with [sensitive content hidden] as my account manager from Fishbowl. From day one, he boasted about being the best in the industry, but I can confidently say that I've never encountered a worse representation of a company.
During our implementation process, it would take [sensitive content hidden] 48-72 hours to respond to my inquiries. This delay not only hindered our progress but also showed his lack of dedication and professionalism. He lied about his capabilities from the start, painting himself as a competent account manager when in reality, he's no better than a shady used car salesman.
Despite expressing my concerns about the importance of timely communication for my business, [sensitive content hidden] continued to ignore me. It was clear that he had no regard for my needs and only cared about making a quick sale. As a result, I decided not to continue with Fishbowl and switched to a more professional ERP service like Netsuite.
Alternatives Considered
NetSuiteReasons for Choosing Fishbowl
Big Mistake I wish I stayed with quickbooks online, but I eventually switched to Netsuite.Switched From
QuickBooks OnlineReasons for Switching to Fishbowl
I made a big mistake. I ended up switching to Netsuite.- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Fishbowl Manufacturing Software has proven an invaluable inventory management tool for our...
Reviewed on 2020-07-18
Fishbowl Management software has offered our team a complete supply chain management and physical...
Fishbowl Management software has offered our team a complete supply chain management and physical sales tracking system in one convenient system . In this time especially , we understand that organization and efficiency are paramount to surviving let alone prospering and we are thankful to Fishbowl for helping.
Pros
Our team found both these ease of use and relative ease of integration to be among the most attractive components of Fishbowl. The variety of modules allow close monitoring of essentially every aspect of
physical asset tracking . With Fishbowl we can organize warehouse parts inventory , print labels,and
organize purchase orders which organizes our supply side. Fishbowl's sales side module allows for effective tracking of lead times as well as sales item forecasting so we are never behind on available inventory .
Cons
Fishbowl Manufacturing software at this time time requires the use of a server which we had to supply .
In exchange for all other features , we see this as a nominal and not inconvenient requirement as at the time we were adding new computer assets. This requirement may not suit all smaller companies.
Reasons for Switching to Fishbowl
We selected Fishbowl Inventory Management software over alternatives for its comprehensive module options which allow for a complete organization of our office and warehouse now optimized with a primary consideration to sales output and production. We could not ask for more in this area of business operations.Response from Fishbowl
Thank you for taking the time to leave this review, Louis. We appreciate your business and are happy to know that your experience has been satisfactory.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 3.0 /10
Too Expensive, Unintuitive, and Aesthetically Unpleasing
Reviewed on 2020-12-17
Pros
It meets our basic needs for manufacturing and sales.
Cons
The flow from the creation of a sales order to the fulfillment is flawed. If a customer pre-pays, we have to artificially fulfill the order, export it to QuickBooks, charge the customer through QuickBooks, then manually notify the fulfillment department to release the purchase order to UPS.
Alternatives Considered
inFlow InventoryReasons for Choosing Fishbowl
Manufacturing needs were not met using InFlow.Switched From
inFlow InventoryReasons for Switching to Fishbowl
Allows inventory management for manufacturing purposes.- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Fishbowl is a powerful tool for any business.
Reviewed on 2024-06-18
Overall, my experience with Fishbowl has been very positive and I'm looking forward to utilizing...
Overall, my experience with Fishbowl has been very positive and I'm looking forward to utilizing all of its potential!
Pros
We love the scalability and how the modules are integrated with one another increasing productivity and enhanced reporting functionality.
Cons
I don't like that it does not differentiate a reship purchase order with a drop ship purchase order from an item costing perspective. In other words, if I place an order for material from my supplier, and have them ship it to my customer directly, the cost impacts my AVERAGE cost of the inventory in my warehouse even though it has not been physically received in and mixed in with previously purchased inventory.
Alternatives Considered
Smart Part Number QuoterReasons for Choosing Fishbowl
We needed something to better manage inventory and sales process. We will use QB for accounting.Switched From
QuickBooks Online AdvancedReasons for Switching to Fishbowl
We needed a full solution that encompassed the sales cycle and inventory management.- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Fishbowl Admin
Reviewed on 2024-07-12
Difficult to get basic help and direction on setting it up correctly. Lacking in detailed informatio...
Difficult to get basic help and direction on setting it up correctly. Lacking in detailed information about how the system works.
Pros
Simple and straight forward. Easy to get data in and out of the system.
Cons
Support.
Lacking in features for manufacturing processes.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Fishbowl Changed Our Business
Reviewed on 2024-05-13
The training experience was excellent and once we were fully up and running and felt comfortable,...
The training experience was excellent and once we were fully up and running and felt comfortable, it's been such a game-changer for us.
Pros
It's extremely helpful to track our inventory at multiple warehouses and for planning our future inventory needs. The wide array of reports is super helpful for a growing business such as ours. It's extremely helpful for us to be able to track what's been ordered by a customer, what is left in stock, and if we have anymore stock coming in. It's truly changed the way we do our business.
Cons
It was definitely a learning curve for a lot of people on our team and some processes can be a little tricky until you fully understand exactly how it works.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User Friendly ERP System
Reviewed on 2024-03-21
Pros
Easy to use, and thorough support documentation
Cons
Cost seems high for the program when compared to other services
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Reviewed on 2013-05-23
We are a Head Start agency that uses FishBowl to purchase, track, and issue inventory to 60 Head...
We are a Head Start agency that uses FishBowl to purchase, track, and issue inventory to 60 Head Start classrooms and agency departments. Our system uses SharePoint, which is accessed by each classroom/dept. to place their order which is in turn sent to the approving supervisor. Once it is approved, it goes to the Purchasing office were it is imported into FishBowl (all done electronically within the magic of computer land...and the IT department).
We started looking for new inventory software when the software we had did not support the Windows 7 that we were upgrading to. We needed a fully integrated inventory software program that not only supported our classrooms, but would provide the Finance dept. with the information they needed.
One of the features I like about FishBowl is that as soon as Purchasing processes the classroom/dept. request, an email is sent to the requestor letting them know Purchasing has received their order and it is in the process of being filled. When the order has been shipped, another e-mail is sent to let the requestor know the order is on it's way. This email feature has greatly reduced the number of calls received from our classrooms requesting status on their order and when it will be sent to them (I really, really like it).
We have set up reorder points and default vendors, which makes placing orders to replenish warehouse stock easy and nearly effortless. Each vendor has their own part unit of measure and unit of measure conversion, which makes processing receipts magic (well almost). The tracking feature on a warehouse part has helped to track expiration dates on food (milk, yogurt, cheese, etc.). The expiration dates are printed on the packing slip that goes out with each order and helps us resolve expiration date issues. FishBowl will also let us know an item is nearing its expiration date prior to processing the shipment.
Another feature of FishBowl that has come in handy is the ability to monitor specific warehouse stock. I use the feature to monitor our milk products (Soy, Lactaid, Rice Milk, Goats Milk, etc.) to make sure we have enough on hand at all times to ensure we receive Federal reimbursement for meals served. These items are monitored on a daily basis due to their sensitive nature. The Dashboard tab provides a quick synopsis of sales, purchase orders, RMA,s etc. The first two FishBowl tabls I look at are the Monitor and DashBoard tab that will let me know the health of our inventory and status of orders. Thumbs up to the programmers that wrote these features into the system.
Sales orders and back orders are easily maintained and monitored. I can process order requests, and hold them until such time as I need them to be processes for shipment.
FishBowl provides us with reports on classroom expenditures (food/supplies or combination). We maintain two warehouse identifyiers to identify our supply items from our food items. There are custom fields that can be added to input processing that can further help in processing specific types of reports and tracking data.
Prior to using FishBowl we had trainers from FishBowl give us module by module training and help us set up and transfer data from our old inventory system to FishBowl. I cannot say enough good things about the help we received. Note: The online help and training is a great resource also.
FishBowl provideds many features which we are utilizing and others that we will grow into. FishBowl has a different look and feel from the software we were using, but once we started FishBowl, it has become second nature. There is so much more about FishBowl than there is space to write this review. If you need more information please contact me.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Will Fishbowl Survive in the coming years?
Reviewed on 2023-12-22
Like many ERP systems, it has been overhyped and falls short of expectations. We initially...
Like many ERP systems, it has been overhyped and falls short of expectations. We initially implemented it alongside QuickBooks 2022. Interestingly, QuickBooks 2023 and subsequently QuickBooks 2024 have incorporated nearly all the features and functionalities that initially prompted us to integrate FishBowl. With the enhanced capabilities of QuickBooks 2024 and the shift towards cloud-based solutions, it's doubtful that FishBowl will sustain its business for more than a few years.
Pros
Onboarding was smooth and responsive. The team was responsive and helpful, although be prepared to do all the work yourself. while it seems crazy at some point its worth starting from scratch on your inventory and negating Quickbooks inventory all together.
Cons
Once your system is operational, support becomes a distant concern. Seeking assistance entails potentially shelling out thousands for even the most straightforward requests, if and when you manage to get a response. The scheduling for a simple fix or question may drag on for up to two weeks.
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Reviewed on 2013-04-24
North Park is a 3rd Party Logistics and Contract Packaging business, specializing in light...
North Park is a 3rd Party Logistics and Contract Packaging business, specializing in light manufacturing, warehousing, and B2C shipping services. We provide each customer the service and attention only the 'big guys' get at other fulfillment houses.
Our search for a new Inventory/Manufacturing software solution was prompted by our move away from a warehouse operation towards a 3rd party solution for small to medium-sized businesses, that are outgrowing their current warehousing capabilities.
Prior to using Fishbowl Inventory, we used 'MS Dynamics AX' (think 'GP' on steroids). Our management team has had decades of experience using everything from BaAn and SAP to high-end custom systems, and even home-grown customized solutions.
We chose Fishbowl Inventory primarily based on value, integration w/Quickbooks, and ease-of-use.
We've been running for more than 3 years, currently running ver 13.2 Manufacturing, Salespoint and Mobile Warehouse. We highly recommend staying updated with the current version, as improvements and features are continually being added.
Initial install and implementation took us less than a full day, including import of Customer, Item, BOM, etc. from QB. User training took a week or so for all our team to be up and running well enough to use it in live production. (Only one of us spent any time in the demo.)
For the most part, Fishbowl is simple and intuitive to use. There are very few places or processes where the desired next step isn't obvious. However, we've found many useful tips & tricks that we benefit from greatly, and most would have been learned with onsite training, but we declined initially because of our extensive background with other systems.
Customer support has been absolutely fantastic for us! We use the Live Chat option as first contact, and only rarely need to resort to phone calls. Despite the recorded phone tree that is standard today, Fishbowl's is about as short as it can be and still direct your call to the right group. Once there, it's always leave a message and wait for a call-back; but I've always gotten a call within 2 hours (usually less). For truly urgent needs, I've always been able to call back, get the operator and get in touch with Support that can at least identify the issue and suggest some troubleshooting I can do while awaiting Technical help.
In 3 years we've only had 1 instance of down-time due to system failure and that was resolved and we were up and running in 2hrs.
Biggest benefits of using Fishbowl for us are ease of implementation and use; power/reliability of the system; manufacturing capabilities (only shortcoming there is full MRP/CRP/ERP modules for planning, but for our size and complexity it does surpisingly well).
The biggest shortfall of Fishbowl for us is Reporting. The nature of our business doesn't lend itself well to many of the standard informational reports (operational reports are fine). However, Fishbowl is ODBC compliant, their reporting platform is open source (similar to Crystal Reports, but a bit steeper learning curve), and if you're not comfortable with SQL there are several 3rd party options for customizing reports.
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Can be a great product but will depend on your personnel
Reviewed on 2018-07-24
Pros
I'm an Advanced QuickBooks Pro Advisor and I specialize in Inventory set up and management. I haven't found any program with as many capabilities at such a low cost range as Fishbowl. Netsuite can handle what Fishbowl does but can easily go into the hundreds of thousands to setup and get started and I found the process very complex. Fishbowl on the other hand, can import from QuickBooks and have you set up and running in just a few minutes, though I stress that this should be used as test only. To accurately use Fishbowl it can take months to setup and learn properly. This largely depends on your current experience with technology, accounting practices and inventory knowledge.
Cons
The support isn't stable. Depending on your time zone, you'll get a different team. Some zones, depending on the day and time, will pick up your call immediately and be very knowledgeable and helpful. Others will take a day to get back to you and you'll get someone who's only been there a few months but will confidently tell you something as fact and you might find our later they don't actually know what they're talking about. However, the online wiki is very detailed so if you're someone who can figure out things on your own, this will be a huge help. Basically, I've found that most people who complain about Fishbowl are really complaining about inventory, which is hugely complex. But if you're a detail oriented company with personnel who don't cut corners, Fishbowl can be an excellent fit for you. Just don't expect it to be easy!
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
I would not recommend this Software to anyone!
Reviewed on 2023-04-17
The software overall is extremely outdated. I would not recommend this to anyone.
The software overall is extremely outdated. I would not recommend this to anyone.
Pros
Inventory tracking is mediocre at best - A pro was required for the review.
Cons
Customer service is terrible. Once you sign up and pay thousands for their system, they virtually tell you to "figure it out yourself". Information from QuickBooks to Fishbowl does not properly transfer. The invoicing process is extremely cumbersome. There are a lot of unnecessary steps when invoicing and processing orders. To edit invoice lines is extremely difficult. You cannot edit invoices once they have been processed. Printing and formatting (two very simple things) have been overly difficult with this program. We have had to reach out to Fishbowl numerous times to have the system tailored to our needs.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Fishbowl Good For SMBs Wanting An On-Premises ERP, But Prepare To Outgrow It.
Reviewed on 2017-12-04
It provided a decent ERP for the price but is definitely geared to low transaction volumes.
It provided a decent ERP for the price but is definitely geared to low transaction volumes.
Pros
Fishbowl is relatively easy to use (by nature, ERP systems are complex) and is relatively reliable for companies whose transactions number in the low hundreds per day. Their support is quite effective but may be slower than you like -- if your business is effectively down due to an ERP issue, the last thing you want to get when you call support is voicemail. Unless things have changed in recent (2017) releases, one must update the local client with each system update, and that can be problematic for small shops that do have centralized software management and have restricted local rights on their PCs. They did change from FireDB to MySQL late last year, which improved performance drastically, but the database still requires a lot of optimization, care and feeding in order to get peak performance. Eventually, the company I worked for decided that it had outgrown FBI and migrated to NetSuite.
Cons
* Slow support response
* Relatively slow performance
* Cannot cancel running batch jobs
* They recommend(ed) running Quickbooks and Fishbowl on the same server, which meant an extremely expensive server was required. The alternative was to split the two apps onto different machines and experience super-slow batch updates (some ran hours)
- Industry: Packaging & Containers
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Okay, when it works. A disaster when it doesnt
Reviewed on 2021-09-08
Pros
When Functional, it is a good software. Order Management, fulfillment, inventory updates, accounting integrations are all great. keyword is WHEN it functions properly.
Cons
I was on the phone with fishbowl support at least 4-5 times a month. One issue after another, and although extremely friendly, i was given either incorrect information, or sent to an inbox with no reply. I could not get order fulfillment to work, my customers wouldn't receive tracking numbers. They blamed Woocommerce, but when i switched to multiple other competitors it worked just fine. We also had a ton of shipping integration issues.
Any orders that had a credit card declined wouldnt come into fishbowl either. Just super glitchy
Woocommerce customers, try out orderhive, its working great for what i am doing.