Hippo CMMS Reviews

It is a great deal for the cost and it really does exactly what I need it to. Reports and queries are really easy to generate.

It works well for scheduled work that we mostly use it for.

Besides the cons, Hippo is an excellent maintenance tool. It is organized, simple and easy to use. I use Hippo every day, adding, editing and sometimes creating work orders. And I have an excellent experience with the support team. Sometimes we have in-depth discussions on how we can improve our expertise about Hippo and finding solutions to our requests.

Hippo is very suitable for smaller businesses and offers many capabilities larger businesses would utilize.

have been using it for over 5 years so I would say I am very happy.

Having used alot of CMMS software in my career, HIPPO CMMS definitely to me is the best there is, not only is it very user friendly and ease of use, its also affordable, cloud based and very powerful.
You can have direct access to your data from anywhere in the world, and the floor plan layouts that house all your maintenance data is a great tool for Asset Managers.

Highly recommended if you are having issues with tasks management and time management with the maintenance of your facilities. The reports are easy to pull and download. Paperless and web-based is the way to go!

We have recently completed an company wide implementation and are just now beginning to take full advantage of the system. As a data center provider that operates literally hundreds of power and cooling units in multiple states; this system will be key to our maintenance operations and has thus far proven to be effective and very promising.

Welker has used this app for 2+ years and it has been outstanding. It is easy to use, communicate with and helps schedule appropriately across the organization.

We needed a simple to use PM system that also simply documented reactive maintenance and stored asset info. I looked at many systems and took the dive with Hippo. This was not a simple choice as their support is in Canada and we are in Australia. As it turns out the time difference has not been an issue, the support team were excellent with the setup and training, and answers come quickly. We have a 330 room accommodation village with pools, commercial laundry, guest laundries, restaurant etc. We run all maintenance in-house with our own team, so it was important to us to have ease of information dissemination to all team members whilst avoiding creating heavy information traffic for staff. Hippo does this very well with information permission levels being simple and effective. The staff have been fantastic and also have a sense of humour about them, something that only comes with being confident about your product. Would recommend Hippo without reservation.

Hippo has greatly assisted with communication and productivity in that all work orders are real time and technicians see the job immediately after being approved. All of our staff have link on our intranet to the Hippo log in screen where they are able to enter a work order. The work order allows for emailing the professional vendor if necessary, as well as communicate with the employee if more detail is needed to understand the work order. We have more control over what we purchase as it can be logged into inventory and we have a good idea now of wear and tear on our equipment and systems. Lots of individual customization is available to make the Hippo system work the way you need it to!

The company I joined had no CMMS program at all and it is a 3 plant multiple line bottling plant so I brought Hippo with me from my previous employer. So to be fair going from no CMMS to CMMS has made things a lot easier. Because of the regulatory requirement in this industry it makes providing documentation to auditor easier and reliable.

Ticketing for ad hoc and pm scheduling is now driving the work, is well organized and can be tracked.
Maintenance documentation and history for each machine now exists.
Downtime tracking is improved.
Reporting is good.
Overall experience is good.

Before HIPPO CMMS all of our maintenance records were paper and clipboard. With HIPPO CMMS we are able to keep track of the preventative maintenance in a more proactive way than before. HIPPO CMMS helps us to preform predictive maintenance that we were unable to do in the past because it allows us to keep all information pertaining to equipment in one place with better, faster searching capabilities.

A positive one with relatively few bumps. Technical support is amazing.

It is OK but can be better.

We started using Hippo CMMS three years ago and since then, we have created a PM program and have been able to start tracking data on our machines that was not available before implementation.

I originally started using Hippo CMMS as a user/technician. This application is user friendly and critical to time management. It is a really great time keeping tool for a technician.
Now as an administrator, Hippo has made work load and work flow manageable easy whether I am using the App on my laptop. The Hippo CMMS app puts "people management" at you fingertips no matter where I am onsite.
As an administrator, having a lifeline to [SENSITIVE CONTENT] (Customer Success Manager) has been invaluable.

We have been using Hippo for just over 2 years and have entered over 10,000 work orders. Overall it has been a great product for our maintenance team and a great value for us. I'd like to see quicker product improvements and a better mobile version, but we are still pleased with the software. It's miles ahead of what we had used in our organization prior to Hippo. The support team has always been helpful when needed, though we rarely have to reach out to them.

Hippo is really working for us in a lot of ways. We've had good response from customer support when we have had issues. I would like to see some additions in the future to make things even better.

The product provides our department users an easy way to request service and the scheduling function allows our facilities team to prioritize our scheduled and demand work in an efficient manor. The user is updated via email on the status of the work order.

It is effective and accomplishes the task once you understand it.

I have used Hippo since 2012, and have been very satisfied with the product. When I was at Boeing I used Maximo, which was very, very expensive and cumbersome to use.

I was a little skeptical when I was first introduced to this product. Over the years I have seen a lot of systems come and go. My first experience with maintenance software was back in the early 80s. Now that was primitive. When I started using HIPPO I was amazed at the power behind this system. The ease of use was a very satisfying experience. I would recommend HIPPO to anyone I knew that was looking for a maintenance system

We have identified trends and have been able to amend maintenance schedules based on those trends, very helpful in that regard.