ZoomShift Reviews

The BEST scheduling software I have ever used!

Reviewed on 2016-07-02

I have been using ZOOM-SHIFT for about 6 months now and I have saved so much time in making staff's time sheet. It is so easy to use and I always get a prompt answer on questions I have asked. The customer is excellent and I would really recommend for small businesses.

The wonders of Zoomshift

Reviewed on 2020-02-17

My people cannot clock into a shift until they are on site. This encourages them to be there a little early so they can get the full shift on the clock. They must clock out or the shift is considered unfinished. They only get paid for finished work.

I liked the earlier versions of zoomshift more. I have been using zoomshift for 3 years

Reviewed on 2015-08-19

The pros:
-quick and easy platform for communication
-accesible to everyone

The cons:
-constantly crashing and loses communication with the server
-much more confusing to drop/pick up shifts
-frustrating when helpful features were available, then erased, then returned

Love this schedule, but they have room to grow.

Reviewed on 2021-08-11

Great customer service and support. Overall intuitive use. My team enjoys the clarity of roles. Pretty happy with the platform aside from some specific technical issues.

Love this program. It is easy to use and the customer service is fantastic!

Reviewed on 2018-07-10

Awesome product

Reviewed on 2017-02-16

Where do I begin? Great value, it has been such a time saver. The employee's love it, they can check their schedule, ask for time off, swap shift or pick-up shifts from their computer or their phones anywhere anytime.

ZoomShift great for volunteer scheduling in addition to employees

Reviewed on 2021-10-27

The customer service representatives have been super timely in responding to any inquiries and have been incredibly pleasant to work with. I believe the software, combined with the customer experience has made working with ZoomShift a wonderful experience.

Great management tool

Reviewed on 2021-12-09

The software is user friendly

Super simple and easy to use for a small company without a physical time clock on site.

Reviewed on 2021-10-25

Helpful and organized

Reviewed on 2021-10-06

Perfect stop-gap solution

Reviewed on 2015-12-17

We are using ZoomShift in the Amazon Books store while we wait for our Kronos implementation to be complete. We started with the scheduling piece, which is very user-friendly/easy to understand and manipulate, and are incorporating the new time clock feature within the next couple of weeks. Our associates use the app to check their schedule and send availability and timeoffs, which they love, and the drag-and-drop scheduling is a hit with our managers. In HR, we love being able to see everything that's going on from anywhere, and the built-in reporting on hours scheduled vs. worked saves us hours of manual work.

While ZoomShift doesn't offer every single functionality that we'd like as a big company, it's been great as a stop-gap solution. ZoomShift customer service is the most responsive and helpful I've ever encountered. We're moving fast, and it's so nice to know that anytime we reach out to them we'll have an almost immediate answer and solution. Once, they even built a feature we asked for that they didn't have yet...within one day of us asking about it. I'd highly recommend ZoomShift to anyone looking for a time and attendance system for a small- to mid-sized business.

Dependable & Cost Effective Scheduling

Reviewed on 2020-02-20

It is an "out of sight, out of mind" app that helps us take care of business. It allows all staff and management to be on the same page for scheduling.

Great for Small Business

Reviewed on 2016-08-07

I really like zoom shift for my small business; it allows me to save money but also have a legit scheduling software. Its layout is very clean and it has some really good training videos and tutorials. I also like that it has 3 tiers for pricing, we are on the move 'expensive' one, but thats less than $20/month.

Review

Reviewed on 2020-02-20

One of the biggest benefits is the ability of our team to know their schedule without having to come into work.

A Less Crazy-Making Way of Scheduling

Reviewed on 2016-08-09

It's easier to schedule on this than on paper because it has movable parts. Still it can be confusing and I am unhappy that there is no way to call and talk with someone. Emails back and forth are cumbersome when you're trying to fix something in the moment.

Zoomshift review

Reviewed on 2017-01-22

As we are a small business we did not want an expensive scheduling system and this was perfect as you pay per user. In saying that it is also easier to use than some of the more expensive systems I tried. Customer support is very quick at responding to any questions I have.

Easy and accessible tool for both employees and employer to help manage scheduling and payroll.

Reviewed on 2016-04-01

Zoom shift is a flexible and accessible tool for employees to be able to change their schedule to fit their needs. It's easy to make last minute changes to schedules, adjust employee hours while simultaneously being able to keep track on how much your spending on payroll. They offer exporting tools that are convenient for accounting. Overall i'm very satisfied with the product. The customer service is great, always friendly and checking up answering question and offering tips. It's very affordable for everything that it offers. It's a very user friendly tool that is easy to use for both employees and management. It has taken out all the hassle of scheduling!

Good so far but could have a few improvements

Reviewed on 2016-10-12

Zoomshift has worked great for us thus far even though we are using it in a different industry than its intended for. We managed to adjust the features in a way that they seem to work quite well. So far the biggest issue we have is NOT being able to drag shifts from week to week. The monthly view would be great if we could move shifts to another week which happens often in our industry. Another small thing that would be a great feature is the ability to sort locations alphabetically. Besides those 2 things everything has been working quite well.

Fulvio Zanette.

Reviewed on 2016-10-13

Likes the software visually it is clear. What I don't like is that events that are not complete or even started can not be dragged to the following week . The other issue is adding new sites of customers we have to leave this scheduled screen to install then come back to that screen.

ZoomShift has helped us!

Reviewed on 2017-01-05

I have enjoyed the convenience of getting the schedule done and getting it done quickly and out to my employees. The shift reminders are nice as well!

Only about 3 months

Reviewed on 2016-01-09

Pros:
many different views to see the schedule; instant changes so saving isn't necessary if forgotten; discussions options is helpful
Cons:
cannot copy and paste shifts for identical shifts (that I know of); cannot copy portions of schedules onto future schedules

The program has served a purpose.

Reviewed on 2016-01-02

The main problem with zoomshift is the inability to choose a specific date/day in a week to change your availability as an employee. If one chooses a day to note about schedule, it changes every date in the future. This is frustrating as an employee.

Low Cost, Easy to use

Reviewed on 2016-10-10

Does pretty much 90% of what I want it to do. Staff is very friendly, even willing to make changes to the software based on feedback and requests. Looking forward to future enhancements without losing sight of the simplicity of the platform.

Great for managing large numbers of part time staff

Reviewed on 2015-09-02

We moved to ZoomShift from a paper based version to help inform 10-15 staff. It gave us the ability to inform all members of staff easily and gave them the ability to check their shifts without having to refer back to the shop. ZoomShift has improved with each update and they are always improving and adding to the system to make it easier to complete time consuming jobs.

Something to lighten the load!

Reviewed on 2016-03-18

ZoomShift is a great way of controlling and organising staff, and keeps an easy to view record of who has done what and when. Clocking in function via the app is brilliant and makes it easy for the staff to use.
I've tried a number of other apps and this is the best by far - plus it's developing all the time so will only get better and better!