Asset Panda Reviews

1) User Interface: Asset Panda is fairly simple to use and can integrate well with almost any environment - no matter how complex it is.

2) Mobile App: The great thing about Asset Panda is that it has a mobile app that you can use. The app makes it possible to scan barcodes, search for assets and even update them, if necessary, while you're on the move.

3) Audit Feature: Asset Panda has an Audit Feature that enables you to go in-depth and check out the timeline of what people did with their assets.

4) Budget Friendly: Asset Panda is like a turn-key inventory solution that allows you to design and build according to your own requirements, based on your environment. The best part is that you don't need to hire any developer. You even don't need to waste time on purchasing expensive licenses or hardware.

5) Cloud-Based: All data is saved on the cloud and can be accessed from anywhere and at anytime with your credentials.

1) Sessions Time-Out: Okay, in my opinion, the most annoying part about Asset Panda is that its' session timeouts are way too fast. If the time-out setting on the website could be increased, that would be amazing!

2) Barcode Scanner: I feel that the bar code scanner on mobile devices can be improved a bit.

Customisation is amazing and so simple
Replication is extremely simple and covers everything you need
Group scanning and changing of asset information
Actions to update assets automatically - your options are endless!
Reporting is simple and can be set up to check anything you want
The support is extremely quick to respond even with the time difference between Australia and Texas
All staff we have dealt with have been amazing and extremely helpful

There are still bits and pieces which need to be developed correctly, nothing to stop using the software by any means!
Slight delay in loading assets and configuration pages, however not long to the point where it is frustrating

Ease of use! I am working with a team that has different levels of technical capabilities and have had no issues with training these users.

The app is a little wonky to use. It is not quite as intuitive as the web-based software.

I love the barcode printing, labelling, and scanning. This allows for real-time physical asset tracking and inventory management. No more losing or guessing where our equipment is!

I didn't like the limitations regarding in-depth and detailed parent-child asset relationships. This was a necessity for us as we needed to "nest" equipment inside other equipment and be able to track all of that together and also separately.

I was really impressed with how easy it is to import data into the software. I was also very satisfied with how granular the settings and features are. It allows us to customize exactly what we were looking for in an asset management solution.

The settings are so granular that it does have a learning curve. BUT the support, training and knowledge base already available does counter act this. Searching for a solution to any requirements should be simple.

Very flexible / ability to add and change fields at any moment. Can customize to any business needs.

The tech seems a little outdated especially with API integrations - a lot of new Saas companies can easily create webhooks and Asset Panda does not have that feature. Was a bit frustrating / ended up being a big issue when trying to integrate with our DB.

I like the ease of use and the myriad of customization options. The reports (once properly configured) are extremely useful in getting a quick overview of the various tracked components. I also like the notifications that can be created for literally anything. Finally, the Work Order option is great for managing shipment logistics.

Some of the menus seem counter-intuitive and require more clicks than necessary, in my opinion. I miss the 'Save and Exit' option on some of the screens that used to have it. Also, the Work Order flow/actions took a while to get configured correctly. I wish some of it would be more intuitive. Perhaps some wizard style setup option with some basic workflow scenarios could be added which could be further customized by the user?

The customer was able to start getting value from AP in a few days, even when there wasn't enough information to feed into the system. Since they were previosuly doing no asset management at all, they were worried about having a very long adoption curve. The truth is they were able to put whatever basic information was available and the, day by day filling more as they were able to dedicate time to this task once they had no need for manual processes.
The customer has already in place a lot of Zendesk integrations, so they felt AP was a very nice new member of their IT ecosystem.
For me, the most value comes from the fact that they have not need any tech support for using the system, so consultancy time has been mostly focused on obtaining new information to put into the system.
The mobile app's integrated barcode scanner was an unexpected benefit which made the customer really happy.

The lack of a current working integration with Salesforce was an stopper for a bigger project with a new customer.
For some current customers that I'd like to offer AP as a new solution I have the problem with integration with GRC systems, mostly for compliance with ISO27000 and some other process oriented and cybersecurity frameworks. The API is currently not as friendly to use for this kind of integration.

The customization abilities of the software in general - also love being able to export and import assets via Excel spreadsheets

Some items can be tricky to find when you are trying to add, edit or remove certain things throughout the software.

I have used this software in the past. Its been a few years, but to see how much the company has put into the program since then, and is a direct reflection of how the company as a whole operates. I am extremely excited to see what's to come.

there is nothing that I can honestly say bad about the program or the Panda team.

I like it because it is a powerful platform for tracking applications in the cloud and mobile that helps you work more intelligently. You also control your basic database schema from the beginning, after implementing the use of Asset Panda, the things became much easier and the user interfaces are used and can be integrated well in almost any environment, no matter how complex it is.

Well I have a criterion under my opinion I think the barcode scanner on mobile devices can be improved a little more likewise If you could increase the waiting time on the website, it would be something incredible.

The ease of use and simplicity. The mobile app saves valuable time.

The Zendesk integration is very basic. I would like the option to set a default field inside of the plugin, instead of only using the Zendesk primary default when listing assets. Our primary default is asset tags in Zendesk, so we only see serial numbers in the Zendesk plugin. This is not helpful when looking for specific assets by name.

I would also like some type of ticket attachment feature. I want to list hardware issues inside of our notes field, but automating this somehow would be very helpful.

We were up and running in a matter of hours. The ability to import data from other sources. The notifications and reports are really simple to setup.

It makes us log in after 5 minutes. That is a real pain when you are in and out of the application all day long.

Being a small/mid-sized business we have struggled to keep track of fixed assets along with operational assets. We have been unable to accumulate data and with Asset Panda's help it provided an affordable platform to begin transitioning to a more modernized and sophisticated way of management. Having an unlimited number of users was one of the key factors along with an effective application that could be leveraged on mobile devices. We continue to identify more ways to leverage this platform and feel like we get a lot of value for what we pay. The support team and onboarding group was and is very impressive and always get prompt and timely responses to help resolve a situation or question.

There can be some short comings on the reporting and wish it had a little more sophistication in the fixed asset accounting aspect but that is something we have been able to work around. No major complaints except we sometimes run across some configuration limitations but overall the framework is flexible for any and all industries that you can usually manage it and work around to a resolution.