Hubstaff Reviews

its intuitive interface and the comprehensive time tracking features

occasional syncing issues, which can cause delays in updating time logs

The best feature of HUbstaff is how easy it is to add projects and assign someone to track them. We bill our clients for example 200 hours of design and resource management and Hubstaff has been our go-to for tracking this time for our invoicing. It's also a really lovely reporting feature where you can easily switch between per project and per member to track the resources effectively.

The timesheets have an error with the buttons that need to be fixed. I have contacted support before, but I have never once received feedback from Hubstaff support. So definitely zero stars for their support structure.

This is by far the most robust time tracking software I've ever tested. I love the screenshot taking feature and how easy is to create new tasks

I don't like that the pricing model is not per user, so let's say you have 6 employees you need to get the 10 employees plan instead of adding just one additional user.

This was the most usable product for my team in the lockdown period. We have successfully managed the team remotely in the whole lockdown period.
The time tracking and screenshots of the screen is a most useful feature.

It removes the collaboration of the basecamp app.
It is having a difference in time calculation of candidate and admin (as received multiple complaints from the team).

It was a perfect fit for us as we have teams in 3 different locations (all remote) and their tools give us an eagle eye view of everything that is going on.
I used to use a competitor of theirs a few years ago and when I tried out Hubstaff, noticed they are leaps and bounds above them.
Service second to none. Chat 24-7-365, respond in under a minute and 9/10 resolve your issues on the spot.

Seriously cant think of a flaw at this juncture

Hubstaff is really simple for our collaborators to use to track their work time. It's nice because you can config the hourly rate of the collaborator, and when the team member starts the timer, it automatically starts to calculate the total amount of money gained on that period.

Sincerely, I think Hubstaff has all the features we need in our organization to track time and calculate the amount we need to spend.

The absolute best thing about this software is it's sublime user interface. It's simple and intuitive software is unlike any out there. Online time sheets specifically have been useful and easy to use. I absolutely love it and has saved time and money for my company.

The GPS tracking features can be quite funky at first but with latest updates thing seem to be running smooth as ever.

I like that Hubstaff tracks employee activity percentage, takes screenshots of their screens and integrates with Trello and QuickBooks.

I dislike the lack of integrations. I would like to display Hubstaff time tracking in my Salesforce dashboard so that I can have a single pane view of everything going on in my business.

- random screen capture every 10 minutes that allows managers to check if employees are focused on their intended tasks
- lets you track running time to the second that can also be used to determine pay.
- you can track overall running time with preset time periods or set your own
- forgot to time in? dont fret! you can edit this and leave a note to state your reason so managers can review and approve or reject the changes
- has a mini time window that allows users to check how much time is running without closing any windows
- works great with Mac and Windows
- Different parameters used to measure productivity
- color coded productivity
- can view daily, weekly, and monthly productivity rate
- easy to use interface
- set tasks, projects, invoices, calendar schedules, admin can limit user access
- easy to use dashboard with graphs of productivity

- its not an exact science. My task is "Product Sourcing" which greatly relies on scrolling through thousands of pages to find a good item to sell and sometimes it takes the whole 8 hours to find 1-2 good items worth a second look. Hubstaff sees this as not productive and gives me a real low productivity percentage rate.
- it can be manipulated if you still have time in between your tasks like opening new windows and tabs and mixing it with other "movements".

Good features. Highly recommend to business owners who want to boost their employees' productivity.

Some privacy concerns as a user. Since it screen caps your screen from time to time

That i didnt feel the time tracking, it tracks time so well and smooth, we all dont feel it, dont have to think about it. it does the job!
it also looks great, nice friendly layout.

The billing department and the billing experience!
As i was checking out the subscription (i am on a monthly subscription), and want to check how much would a yearly billing save me.
i moved a knob from monthly to yearly and my credit card was charged!
no warning, no confirmation, no thank you and no confirmation (on the web or the email)
I found out by chance, a few hours later that my CC was charged for a year.
Also, i was charged for a year after i just paid a week before.
i had to write the billing support 3 times and they acted as if they didnt understand what is the big deal.
which is a frustrating thing to do to a client.
780 bucks IS a big deal for me.
also their replies were vague, late,
and it took 3 emails before i was finally given the link to cancel this transaction.
the app is amazing, the billing interface and support is terrible.

It has revolutioned the way that we manage our employees. It's amazing to be able to see granularly what they are doing so we can manage them more effectively and have them use their time more productively.

Employees waste time, let's face it with Facebook, cell phones, lots of other stuff is distracting them and wasting you the owner ofyour companies time, give them an inch, they will take a mile. Let's keep honest people honest and let them know from the beginning, if they are here to work, they are here to work and not to waste any time!

None really, I love it. It has met and exceeded all of my expectations.

The software does a great job of integrating users in tasks to be completed as well as tracking their time on the computer.

More than once the system has not allowed users to clock in their time and it has to be manually input by management. Also the time tracking cannot be customized to your payout schedule.

The time tracking for departments is a great feature we use. We have many staff that work in multiple roles and this allows them to track how much time in spent on each task. We use this to help determine which departments need more staff when we're doing upcoming hires.

The reporting features could be improved. It is a tedious process to create them, but customer service does help, but you're relying on chat or email communication - would be better if they'd set up meetings to review training. Once a report is created, there's very little you can edit on it, mostly meaning when you have new hires or want to change who the report is delivered (emailed) to, you have to create a new report entirely.

The integration with many platforms and how they communicate seamlessly.

I work with Jira. Sometimes it has verification problem which makes the calculation of the work time inaccurate.