Pingboard

4.6 (595)
Elevate your employee experience with Pingboard!

Overall rating

4.6 /5
(595)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support Software
4.6/5

96%
recommended this app
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595 Reviews

Catherine
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Keeps me up to date

Reviewed on 2018-10-30

Overall it's useful, easy to use, and I think it's a great tool for small to medium sized businesses.

Pros

I like Pingboard because it helps me know when coworkers are out of the office (assuming they actually use that feature), and when there's a new employee I can hop on and check them out. We are also big on celebrating birthdays in my office so I like that I can go on and see everyones birthday.

Cons

Sometimes I get confused when going to put in a new status but that's all really. Overall it's easy to navigate

Stu
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great for visibility into schedules

Reviewed on 2018-11-27

I've worked at two companies that use Pingboard and think it's fantastic overall.

Pros

It's great to have an at a glance look at who will be working on a given week. Pingboard gives us better awareness than Google Calendar can, so we can plan accordingly.

Cons

There are some weird, nuanced bugs. It's easy to accidentally place yourself on OOO for today with no way to edit it since it's considered the 'past'. It would also be great if Pingboard interacted with Slack. I've often wished my status in Pingboard could be reflected in Slack to make things more smooth an automated.

Jason
Overall rating
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Best One Yet

Reviewed on 2018-11-14

Pros

The ability to manage the TO for a dynamic organization. The ease with which you can integrate new team members into an existing workforce.

Cons

Desktop app is not my favorite, but the mobile application is awesome!

Kevin
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Capable Out of Office Tracking Tool

Reviewed on 2018-12-07

Pros

You can schedule time away from the office and pick from a handful of reasons.

Cons

The homepage does not provide much useful information.

Tyler
Overall rating
  • Industry: Accounting Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Facebook for Business!

Reviewed on 2018-10-30

Its been great!

Pros

The birthdays and work anniversaries home screen!

Cons

Incomplete profiles and ways to post videos not just pics

Jessica
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Helps me find out who people are in my company!

Reviewed on 2018-10-30

Pros

PingBoard is really helpful in an organization like TurnKey where there is a lot of personnel that lives all over the country. It makes it easy for me to find the right person and get in touch with them quick and efficently. It also helps you feel like you know them a little bit better with there bio and things they like to do.

Cons

Not everyone fills there Pingboard out fully and some people don't update old information.

Mike
Overall rating
  • Industry: Computer & Network Security
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

If you need a Dynamic Org Chart this is it

Reviewed on 2020-02-24

Pros

We use this in our office, and it creates a Easy to find and use Org chart for the company

Cons

It does cost quite a bit to use the software and if you upgrade to a larger company it gets more costly.

Michael
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Really helps get to know your office

Reviewed on 2018-11-27

Pros

Anytime I'm in a jam or need to contact someone that I'm not fully aware of their name or position Pingboard swoops in and saves the day!

Cons

Nothing really, it's never disappointed!

Jessica
Overall rating
  • Industry: Financial Services Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Good to learn about the company's hierarchies and find people to reach out to

Reviewed on 2022-04-26

Since working from home is the company's policy, I don't always know the people that I have to talk to, so every time I need to discuss a topic with someone I don't know, firstly I take a look at their pingboard's profile to know what they do, and even if they really are the role I'm looking for. So having my colleagues' info available there is really helpful. I also take a while to look and understand hierarchies and who are the people I would have to report to, depending on the subject. Pingboard has this clean UI, interface is very user friendly.

Pros

Org chart is the major thing for me, since I use it to learn about the team's scopes and hierarchies.

Cons

No cons at the moment, I mostly use it to find people and it's been serving me well for that.

Drew
Overall rating
  • Industry: Financial Services Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Exactly What You Want From A Directory

Reviewed on 2018-11-16

Pros

Elastic search
Profile that allows for personal details
Org charts

Cons

Wish it would update people when I make a change to my profile. They should know when I have a funny new nickname.

Mark
Overall rating
  • Industry: Higher Education Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Pingboard Review

Reviewed on 2018-12-14

We have a complex organization with many team members. We are now able to easily look up employees from the org website.
Additionally, this tool has helped with morale, as the solution delivers a weekly email to management to provide an overview of who is in, out, telecommuting etc. However, one of the great aspects of this report is that it also includes upcoming anniversaries and birthdays, which is a great morale booster when supervisors are aware of such.

Pros

The best aspect of Pingboard is the ease of onboarding, implementation, and management of the product. We can stand up new, complicated organizations in about an hour. The users love it, and it is immediately publishable.
Also, the ability to have multiple versions of the org chart that you can keep hidden, in draft, allow for the management team to collaboratively work on org design without the hassle of sharing ppt or visio slides, using tools like SharePoint, etc.....

Cons

I really do not have anything negative to say about the solution.

Simal
Overall rating
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great way to view your org

Reviewed on 2018-11-27

I can quickly access more information (especially report chain and out of status) about my colleagues. Our organization is making an effort to make sure Pingboard is used widely; I hope it becomes better in that aspect.

Pros

1. The org chart visualization is absolutely great and considering how fast it loads, I love referring back to it all the time.
2. Integration with Google Calendar is great! Single place to provide your Out of Office status and you're done!

Cons

1. "Out of Office" option is a bit hidden, I wish there was a way to set an out of status state from my profile page itself; instead of going to the overall "Out of office" page.
2. It sometimes takes a while to see the title/report structure changes on Pingboard but I doubt this is related to Pingboard itself but more like how the data is fed into it.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Pingboard Review

Reviewed on 2018-10-30

Overall a great experience. I do feel like there are more features that I'm not taking advantage of, so perhaps there is an opportunity for end-user education or middle-management education to get more use of the tool.

Pros

It is helpful to find who folks's roll into (who is their manager, director, vp, etc.). We also use the Out of Office to tie into a Google Calendar so everyone across the team is updated on when folks are out. The shared skills are also useful, for identifying who speaks foreign languages. I like the weekly emails. I typically take birthdays and anniversaries for my team and plug them into my calendar each week so I can remember to get that person a card, etc.

Cons

The Teams don't seem to always line up. I realize that is ridiculous, given it is something my company manages. However, it makes me believe that there is something inherently tricky about this from an admin perspective.

I wish that I could see items such as T-Shirt size for just my team, as a Manager. I don't think I have this ability, but this could also be an admin setting?

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great Product

Reviewed on 2018-11-30

It really helped us track vacation/sick time. We used an antiquated spreadsheet approach which wasn't easy to get how much time someone took at the end of the year. It also has brought a level of visibility to where people are now that we're more mobile and remote than ever.

Pros

I love the out of office feature. Its the biggest reason I implemented Pingboard when I joined my current company. The org chart feature and integration with GSuite has come in handy and made onboarding super easy.

Cons

The reporting could use some work. There is a lack of being able to filter things like Out of Office statuses to just the team you are a member of, especially through the Slack integration.

There used to be a feature too where you could post In and Out status on a big board which my leadership team was looking for. I'd like to see that sort of In/Out board feature that could be posted on monitors or public spaces for everyone to easily know.

Lauren
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Helping Connect my Organization

Reviewed on 2018-12-04

Pros

I like how easy it is to use. I can use it on my computer or on my phone, and I appreciate that I can have a colleague's contact information readily at my fingertips if I need to get a hold of them. I also like that there are pictures for each employee, I am a visual learner so it helps me match faces to a name. There are a lot of employees at my organization, so that feature is helpful.

Cons

There are some features that are easier to use/access on the computer than on the phone app. It would be nice if they were more similar, but I do understand that a phone cannot view all the things a computer has the capability of doing.

Verified Reviewer
Overall rating
  • Industry: Insurance Software
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great, hope to see more features to come!

Reviewed on 2018-11-05

Pros

It's easy at a glance to find out where people are/if they're out of the office and understand our organization's structure quickly when we might have a flurry of new hires or other major changes to the company.

Cons

Not a huge con, but I'd like to see more/expanded integrations with the other software we use as an organization. For example, I find that I have to set my status on Slack as well as Pingboard, and update my name in Jira if I'm going out of office. And while the Google Calendar integration is helpful, I'd like to see full day blocks in my calendar, instead of the "All Day" calendar entry up at the top if I'm going to be on vacation for a number of days. Expanding the existing integrations would take this software to the next level. I'd love to be able to have this be the one and only place I need to update if I'm going to be out of the office or remote.

Jonathan
Overall rating
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Returning user

Reviewed on 2018-11-14

Customer Service is awesome, some of the best I've worked with. I wish the SW also prompted people in email to upload their picture and complete their profile so I don't have to nag them.

Pros

Autoloads new hires into Pingboard and the "who's new" email including anniversaries each Monday.

Cons

We cannot load our Holiday calendar into the SW and I wish I could view a specific department at a time in the org chart

Verified Reviewer
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Useful Software for Mid/Large Business | Organizational Chart Software

Reviewed on 2018-10-30

Pros

Pingboard has a very useful interface- you can search by department, role, tenure, whatever specifically you are looking for, and it brings up the information with ease. Also, the ability to see an organizational chart as a "web" is a very cool feature. I enjoy using it because it shows all of the contact info for an organization, but also shows if they are away, on vacation, and if not there, who to contact instead.

Cons

Its not really a con about the software- if someone leaves for vacation, and they do not put it on ping board, it wont show that they are "gone". If ping board could be made to sync with google calendars, that would be very useful

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Pingboard Review

Reviewed on 2018-10-30

The benefits of quick access to team names brings credibility in a company of hundreds.

Pros

I do enjoy with multiple teams within my startup I have the ease of finding departments in levels of tiers. Quick info on the fly is important with our clientelle so the user friendly interface keeps me pleased.

Cons

Sometimes the software doesn't update properly. With such a high turnover, it's important to have all employees up to date. A few embarrassing situations I'm sure are controllable on our end.

Verified Reviewer
Overall rating
  • Industry: Financial Services Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Pingboard evolution

Reviewed on 2018-11-06

Pros

After using Pingboard for more than 2 years, I am impressed by the constant improvements, especially the org chart that was very laggy and buggy in the beginning and the Slack integration that was chosen by the community.

Cons

As I said before, the org char feature was very laggy in the beggining.

Molly
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

User friendly and efficient

Reviewed on 2018-10-30

It connects our team as a whole and makes it easy to get in touch directly with that person.

Pros

Our team is in 55 different cities and I love how we are able to put a face with the name and learn more about the other person.

Cons

There could be additional tools added to this platform -- maybe a chat feature?

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2018-10-30

Pros

I love that I'm easily able to find the people I'm looking for. I also love the feature of visitors being able to ping someone from the front desk. Easy to use and easy to notify others if you're out of the office.

Cons

Not sure if there are any cons.

Molly
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Find out about your coworkers

Reviewed on 2018-11-06

The ability to connect with people who are not in the office and who live far away.

Pros

It's user friendly and makes it easy to find your Co workers contact information and interests.

Cons

There could be more features available and some information about my co workers is outdated.

Patrick
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Pingboard Review

Reviewed on 2018-10-30

Pros

I use pingboard mostly to get alerted about out of office time and to retrieve my coworkers calenders.

Cons

The only thing I don't like is weekend vacation time. If people take a friday and a monday off, it makes it appear like they took four days off.

Jessica
Overall rating
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Review of Pingboard

Reviewed on 2018-11-29

This is the first Org Chart software I have used, but it is intuitive and easy to use.

Pros

I like that you can easily access information about employees, what team they are on and office they are located in. As an IT administrator, it is an easy tool to use while verifying employee data or finding their manager.

Cons

There is no seating chart feature. I think this would fill the missing piece for this product.