inMotion ignite Reviews

My favorite feature are the route templates. You can customize as many as you need. We use them for all sorts of approvals. You can send off a review to multiple people in multiple approvals tiers with just one click. The proofing environment is excellent - Everyone's comments live in one place. You can bring anyone with an inMotion account into the conversation. We've found it is way better than emailing feedback and versions. The proofing environment allows you to view versions and comments side-by-side so you can make sure all the changes were made.

It would be nice to have a way to bulk-assign members to tasks. For example if there is a project with 40 tasks in it, you have to click on the member 40 separate times to assign it to them. Same with due dates - if you do not use "start dates" you cannot bulk-assign due dates.

I am responsible for managing the projects in our department and making sure deadlines are met. Ignite makes it so easy to see all the details for each project or campaign. Here are some specific things I love.
• Review each request and get more info if necessary before the design team sees it.
• Upload new versions of file assets without having to delete the old one.
• EVERYTHING in one place. No more tracking down an email for a piece of project information. Our team is missing fewer and fewer deadlines now that our projects are organized.
• Proof is EASY and the team can see if/when a reviewer views a proof. Tiers make it super easy for your proof to automatically flow through a large group of reviewers.
• I can create a HUGE campaign with lots of pieces and deadlines and still keep it very organized with groups, projects and tasks.
• Stakeholders have found it very easy to use to request and review projects.

Sometimes the system lags, so when I change something it takes bit to refresh. Cost is the only other thing I can think of.

I like that you can set up tiers for your reviews. It doesn't go to the next tier until everyone under the first one has approved your work. Very easy to turn a project into a proof and I like that it's one page. to get to your proof on regular Inmotion you would have to go through like 7 different pages.

The old inmotion listed projects and segregated them with alternating colors behind them so it was easy to distinguish between your differrent projects, also had thumbnail images of the projects so it was easy to locate. ignite just has a giant list and when your comapny uses ID numbers you just get a list of 12 digit numbers and it's very chaotic.

Too many emails, which can be switched off, but the default shouldn't be to send me an email for everything.

We haven't ever had a decent project management system, especially one designed for designers. IMN has allowed us to coordinate projects and reviews and increase efficiencies amazingly. The review system -- being able to keep everything in a single location and out of emails -- is probably my favorite feature. And i love that in a meeting with one of my staff, I can simply pull up the projects they're working on, their progress, and see any snags.

There are a few features that we've requested at a pretty detailed level. An app was just released to review proofs, but not to use the other features - mobile access will make this so much better. The software runs rather slowly for a cloud-based one, takes forever for each page to load. Sometimes the detail is cumbersome -- did we leave comments at the campaign, project, task, or proof level for this part?.

What I like most about inMotion/Ignite is having the ability to post art proofs to anyone and gather their reviews, comments, approvals online from anywhere. This is critical especially now during a pandemic to be able to continue working and proofing in real-time. We use Ignite to assign and track projects and to generate reports of how we're all doing as well as the # of projects to-do and completed.

The only thing I don't like about Ignite (and I've heard this complaint from a number of sales reps) is not being able to review a proof using a cell phone. An error message pops up asking the user to open Ignite to proof a file from a laptop or desktop. This is not always possible. Our sales team could be at home or somewhere without access to a computer which makes this difficult. I've sat in a doctor's office before and needed to proof a project quickly but wasn't able to. We're hoping this will be a feature in the near future for Ignite.

One of the many great things about inMotion is how comprehensive of a solution it is. When I looked at products to manage requests, manage work and approve marketing work not just within my own team but have approvals from other departments inMotion was the only solution that did it all in a way that made it easy for everyone involved in a project. The ease of use makes anyone jumping in able to find their way around the program easily. They are constantly improving it and seeking user suggestions and feedback which contributes to how they continue to get it right and continue to improve the program.

I can't provide any criticism or even constructive criticism of the program. I speak to members of the product development team occasionally and I know that many of the features I would to be in the program are being developed so it's only a matter of time before they have included all the features I would like to see added.

We love how this software has streamlined our process. We had previously used word/excel/email to track our creative team intake. In Motion has allowed us to have an automated high-level overview of departmental tasks which we had to a degree before but was a very manual process. It has also allowed us to put some 'guard rails' up around our request parameters which saves our marketing managers time and the entire team headache!

The learning curve when first onboarding is quite steep. The most consistent piece of feedback I receive during training is some elements are not intuitive, connecting team members and reviewers to specific pieces of the jobs for example.

I use this product daily as I'm one of the administrators who assigns projects to our team. I love how robust it is. It enables us to keep our projects organized and improve the work flow between developers and requestors. Some of the features I like the most are the multiple views and the proofs/reviews dashboard.

The only thing I don't like is that tasks and projects cannot be viewed under a single page. Also, it would be great if the search had more advance features to be able to find projects more easily.

It's easy to use from the start and continues to become more relevant as you set up templates and continue to refine your processes.

It lacks the ability to track financials in a way that's meaningful.

The best part of using Ignite is the ability to create custom views. This is super helpful for a project manager to filter and sort high level project status information.

Not being able to easily print project briefs and custom views.

As a production manager I work with a handful of designers, developers, and editors. InMotion has a simple, easy-to-use interface that allows me to identify which team member from which division should recieve my job request, allows easy attachement of files, and confirmation of reciept. Also it tells me the status of the project which is great!

What I dislike is sometimes the software would stop functioning randomly and there was no easy way to contact customer support. Maybe it's a bug but at times requests forms would be filled out and could not submit properly even after reloading the software.

We produce hundreds of ads in a short period of time, and this software has helped tremendously to organize our workflow.

I miss the precise timer feature of the previous InMotion—we track the time that our creative staff spends on tasks to estimate our workload and staffing needs, and now everyone is "best guessing" their time spent.

Nice concept for routing documents for review and redlining. The basic idea seems solid but the tools need to be better.

Markup tools are weak. It's like using a big thick black marker and you can't insert it into fine spaces where you want the text insertion to go.

It was buggy, it wouldn't allow me to do anything at all until I adjusted the zoom level to an even percentage.

Not really better than other redline markup tools that I have used.

Saved marketing a ton of time by allowing collaboration

Everyone must be on-board with using the project for it to work effectively

I love the flexibility and customization features this platform offers. There are many different ways to build, structure and manage your projects. It caters to many work styles and processes.

The only downside is the need to submit a service ticket when adding or changing request forms. Having more autonomy over this feature has been requested. I also know they're working on a form builder feature for end users, so this will likely be a moot point very soon.

I love most the proofing functions of this software. Having all of the edits, comments and changes in one place is wonderful.

I wish we had implemented a workflow instead of making it up as we go. I also wish that the program could receive requests in the same format as our manual entry projects. The fact that we can only deliver final files to projects that originated through a request but not to things that we input manually (like during a consulting meeting) makes it hard to create a consistent workflow. I have a hard time keeping track of the production, delivery etc. once the project is apporved for press.

Ignite essentially serves as another team member for our creative department. Using ignite has streamlined our creative process and eliminated ~5 hours a week spent on administrative tasks to keep production moving, and the extensive automation options are incredibly helpful; for example, Ignite sends reminders for approaching deadlines so I don't have to poke/annoy my team.

The seamlessness is invaluable. All communication is housed in one place — not spread across emails and hallway conversations and messaging apps — and all pertinent parties are clued in to relevant conversations.

Proofing routes allow me to see where we are in a cycle to keep progress on track. Circulating proofs used to be the bane of my professional existence, but the proofing module is so simple and efficient to use that now getting proofs out is a breeze; the time it takes to get a proof completed is nearly half of what it was when we were circulating hard proofs, and — this is no joke — I've had team members say that they *enjoyed* using the software and look forward to their next proofing assignments.

I also really enjoy the organization options with work tiers. It's so easy to keep track of the who, what and whens of 20-plus projects all going on at the same time.

Finally, the customer service is tops. Our rep [SENSITIVE CONTENT HIDDEN] is a true pro — knowledgable, friendly, reliable, focused. It's so obvious that ignite prioritizes making sure their customers are 100% satisfied with the product. Obviously, we are!

It takes a little while to learn the software because there are so many incredible features available to improve your workflow. I assumed I would become an expert in a few days of playing around in the platform, but it took me a bit longer because of how robust it is. Not really a con; more of a tip to be prepared to spend some time learning the software. You can tailor the organization to best fit you, so it may take some troubleshooting to find out exactly how to utilize the software for maximum benefit.

Ease of Use
Great (fun and passionate) team
built for marketing and creative teams

Missing some of the more complex PM features (we didn't need or want them)

Ease of use, interface, and organization filters.

There really isn't anything that I don't like.

What I like most about InMotion is that it provides a way for up-to-date tracking on internal production, and allows me to send out tasks to my team members and proofs to my clients all in one singular program.

What I do not like about InMotion is the setup of the user interface. At first glance, it looks like any other tracking and organization software. It looks like a combination of Salesforce and ShowManager. However, for the average user, if you have not had any training on event management or production management software before, seeing that many panels with small, unlabeled buttons can be a bit overwhelming. Other programs will have drop down menus or columns with all it's pre-filtered lists labeled for you. InMotion does not have that feature at first glance.

Being a designer the reviewing process is a big part of my job. With inMotion coworkers are able to submit requests, give a brief statement of what they're looking for and attach files that are relevant. Once my draft is done I upload and send out to my review team, where they then make notes directly on my files and tell me what should be changed. You can upload different versions of the same drafts making it super convenient.

During the review process it's a little difficult if you have questions you need answers too or want to explain anything to your reviewers. As the draft owner you can make comments on your own pieces unless someone tags you in a comment. I would love to be able to chat back and worth with my coworkers about certain elements. And sometimes knowing when a project has been approved slips through the cracks.

I love the routing process. It really helps with accountability from requests.

It does not work too well with the sheer quantity of jobs our office runs through everyday. It it much more suited to a smaller work load.

The implementation of the software was quick, painless and came with very straight forward training sessions that had our team up and running quicker than I expected. From sales to training and support, everyone was very responsive and helpful. I've used several other platforms and this is by far the most intuitive/easy to figure out -- and easiest to get others trained on and using.

Ability to copy/edit and save a new project request would be a welcome addition.

Easy to learn/use
Huge amount of versatility and customization
Customer support has been great
Handles basically anything we throw at it

Occasionally proofs don't display properly (probably a transparency issue)
Would like to be able to edit the review workflow at any time, not just the current tier
Would like more options on setting the proof available reminder email (perhaps by project?)