inMotion ignite Reviews

Our department of about 30 people includes our entire marketing team (across all the typical channels) as well as a creative group of 7 people. inmotion has dramatically streamlined our over-all workflow as it relates to creative work (from concept to file delivery) and we have seen dramatic improvements in the speed and accuracy of work flowing through our promotional pipeline of assets. Work moves through so much more quickly and is reviewed by all stakeholders thus reducing the error rate and allowing us to collaborate and continually improve our messaging to customers as well as monitor ensure consistent messaging as it relates to our brand and core values. Bonus: as this is a hosted software solution it has allowed us to create campaigns, review and approve work from virtually anywhere.....critical as of March 2020 (COVID) and we suspect going forward.

As with most softwares, there is no one solution or platform that does EVERYTHING. Rather than talk about what inmotion does not do, I would recommend that you as the user/customer spend time researching and reviewing several products, narrow the field, and then take the time to reach out to 2-3 companies and have them each do a demonstrations for you AND your team. This proved invaluable to ensure the product we chose was the best over-all solution for our needs and allowed all users to have a stake and input.

We have only recently transitioned from InMotion Classic to Ignite and all of the added features, ease of building out tasks, tagging projects, campaign forms, and so many other things are my favorite new features.

Still working out the kinks with getting to know a new software, but nothing too serious stands out. The one thing my team used in Classic that isn't in Ignite is the markup capabilities of rejecting a request.

» Shows status of proofs
» Allows for comments and approval status

» Commenting on proofs is buggy (won't save comments on occasion)
» Frustrating user interface
» Can't manage projects beyond reviewing proofs
» Highlighting words on app doesn't work like desktop (selects characters vs. words)

What I like most about inMotion is the platform is constantly being optimized based on user feedback. The inMotion team has new feature discovery calls to see what their customers want out of the platform and implement quickly.

They have so many great ideas but not all of them can be implemented at once.

Software is user friendly and continues to improve with regular updates. The proofing has been particularly useful on marketing and web reviews. Feeback with users has improved from InMotion Classic.

With a number of customized fields tend to have to duplicate work entering information in multiple different screens.

This software is easy to use with the ability to manage projects from start to finish. Stakeholders can submit requests, users can keep track of their tasks and all proofing is housed in the system. And every step is recorded for ease in reviewing history.

There are some administrative tasks that are still a bit clunky. However, the developers are always looking at upgrades and open to suggestions.

The system is excellent for traffic of jobs. The alerts are great for designers and team.

It's challenging to look at full scope of work without opening every job up and searching for where it is sitting. Opening creative can take longer then we like. the opening of jobs on our scale of a department is not easy and time consuming.

I have enjoyed the ability to keep track of all of our projects. I like that we can save files in it and that submitters can provide quick and simple instructions.

I know it's an outdated browser but it would make life easier for us if users could use Internet Explorer. I also wish that there was a way to adjust the queue of projects instead of simply by due date.

I love the ease of tagging colleagues in projects and the ability to @mention someone for immediate feedback!

It takes a bit of time to set this up correctly but we've NEVER had an issue with the inMotion team EVER delaying support or assistance.

I like that InMotion allowed us to see the client's feedback right within the interface, and comment back and forth to make sure everyone was on the same page.

The software seemed like it could have been simplified - some parts of the interface were not very intuitive and required a lot of extra steps. The interface also felt a bit old, but there may be a newer version that we just weren't using.

Easy to learn user interface and collaborate with other team members. Being able to see proofs of work and comment within the platform makes work between the graphic designers and myself much smoother. Also I like how you can automate certain job requests.

My biggest grip is InMotion does not successfully send my job requests to the other party sometimes. Or I will receive an automatic confirmation that it sent my job request but in actuality, it did not. Very confusing and can effect turnaround time.

The system keeps projects moving forward - there is no doubt about what each user needs to do on a project and workflow is more efficient

It is a bit overwhelming to figure out - thankfully, our inMotionNow consultant walked us through the process

inMotion was our internal creative development communication tool. We used it to communicate between the creative team on what we needed our signage and t-shirt designs to look like for our large events. It provide a clear status update and was very easy to use.

I didn't use inMotion long enough to find out what I liked least about the software.

My favorite feature are the route templates. You can customize as many as you need. We use them for all sorts of approvals. You can send off a review to multiple people in multiple approvals tiers with just one click. The proofing environment is excellent - Everyone's comments live in one place. You can bring anyone with an inMotion account into the conversation. We've found it is way better than emailing feedback and versions. The proofing environment allows you to view versions and comments side-by-side so you can make sure all the changes were made.

It would be nice to have a way to bulk-assign members to tasks. For example if there is a project with 40 tasks in it, you have to click on the member 40 separate times to assign it to them. Same with due dates - if you do not use "start dates" you cannot bulk-assign due dates.

I am responsible for managing the projects in our department and making sure deadlines are met. Ignite makes it so easy to see all the details for each project or campaign. Here are some specific things I love.
• Review each request and get more info if necessary before the design team sees it.
• Upload new versions of file assets without having to delete the old one.
• EVERYTHING in one place. No more tracking down an email for a piece of project information. Our team is missing fewer and fewer deadlines now that our projects are organized.
• Proof is EASY and the team can see if/when a reviewer views a proof. Tiers make it super easy for your proof to automatically flow through a large group of reviewers.
• I can create a HUGE campaign with lots of pieces and deadlines and still keep it very organized with groups, projects and tasks.
• Stakeholders have found it very easy to use to request and review projects.

Sometimes the system lags, so when I change something it takes bit to refresh. Cost is the only other thing I can think of.

I like that you can set up tiers for your reviews. It doesn't go to the next tier until everyone under the first one has approved your work. Very easy to turn a project into a proof and I like that it's one page. to get to your proof on regular Inmotion you would have to go through like 7 different pages.

The old inmotion listed projects and segregated them with alternating colors behind them so it was easy to distinguish between your differrent projects, also had thumbnail images of the projects so it was easy to locate. ignite just has a giant list and when your comapny uses ID numbers you just get a list of 12 digit numbers and it's very chaotic.

Too many emails, which can be switched off, but the default shouldn't be to send me an email for everything.

One of the many great things about inMotion is how comprehensive of a solution it is. When I looked at products to manage requests, manage work and approve marketing work not just within my own team but have approvals from other departments inMotion was the only solution that did it all in a way that made it easy for everyone involved in a project. The ease of use makes anyone jumping in able to find their way around the program easily. They are constantly improving it and seeking user suggestions and feedback which contributes to how they continue to get it right and continue to improve the program.

I can't provide any criticism or even constructive criticism of the program. I speak to members of the product development team occasionally and I know that many of the features I would to be in the program are being developed so it's only a matter of time before they have included all the features I would like to see added.

I use this product daily as I'm one of the administrators who assigns projects to our team. I love how robust it is. It enables us to keep our projects organized and improve the work flow between developers and requestors. Some of the features I like the most are the multiple views and the proofs/reviews dashboard.

The only thing I don't like is that tasks and projects cannot be viewed under a single page. Also, it would be great if the search had more advance features to be able to find projects more easily.

We haven't ever had a decent project management system, especially one designed for designers. IMN has allowed us to coordinate projects and reviews and increase efficiencies amazingly. The review system -- being able to keep everything in a single location and out of emails -- is probably my favorite feature. And i love that in a meeting with one of my staff, I can simply pull up the projects they're working on, their progress, and see any snags.

There are a few features that we've requested at a pretty detailed level. An app was just released to review proofs, but not to use the other features - mobile access will make this so much better. The software runs rather slowly for a cloud-based one, takes forever for each page to load. Sometimes the detail is cumbersome -- did we leave comments at the campaign, project, task, or proof level for this part?.

It's easy to use from the start and continues to become more relevant as you set up templates and continue to refine your processes.

It lacks the ability to track financials in a way that's meaningful.

The best part of using Ignite is the ability to create custom views. This is super helpful for a project manager to filter and sort high level project status information.

Not being able to easily print project briefs and custom views.

As a production manager I work with a handful of designers, developers, and editors. InMotion has a simple, easy-to-use interface that allows me to identify which team member from which division should recieve my job request, allows easy attachement of files, and confirmation of reciept. Also it tells me the status of the project which is great!

What I dislike is sometimes the software would stop functioning randomly and there was no easy way to contact customer support. Maybe it's a bug but at times requests forms would be filled out and could not submit properly even after reloading the software.