Time Tracker

4.4 (2,934)
Track time for payroll, billing and productivity.

Overall rating

4.4 /5
(2,934)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support Software
4.3/5

89%
recommended this app
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2933 Reviews

Sujit Kumar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Nice tool for creating a good working culture

Reviewed on 2022-09-20

It has been very easy to use since now. I do like the softwares which improve the productivity of...

It has been very easy to use since now. I do like the softwares which improve the productivity of the team and our brand. Keep adding new features.

Pros

I have been working with the team for the ongoing projects. Keeping track of each every activity was going tougher. The day since I started using time tracker, Tracking was very easy and workflow become smooth.
Highly recommended.

Cons

I don't count any cons but I do have some suggestions to grow the users.
They should charge lesser and they needs to work more on billing and invoicing.

Alternatives Considered

Google Workspace

Reasons for Choosing Time Tracker

Not productive at all.

Switched From

Google Forms
Brian
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

A Well rounded Time tracking and Invoicing software

Reviewed on 2023-01-17

Overall it has been a very successful product and has handled our needs quite well.

Overall it has been a very successful product and has handled our needs quite well.

Pros

Time tracking and being able to tie the time entries to a specific client and project is crucial in our business as an IT support and web-design company. Then add in Invoicing and it allows me to have reduced the time it takes to produce payroll reports and monthly invoicing

Cons

The inability for us to customise reports beyond the options currently presented.

Alternatives Considered

ADP Workforce Now, Payworks and Wave Accounting

Reasons for Choosing Time Tracker

Very time consuming to get the invoices ready as our primary billable is the time taken for fixes and to build a new website etc.

Switched From

Wave Accounting

Reasons for Switching to Time Tracker

Timers to track time spent and the easier tieing of those entries to invoicing
nzai
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

work force management application for businesses and employers

Reviewed on 2023-08-16

using the application has helped employees to always keep time for work

using the application has helped employees to always keep time for work

Pros

it's very simple to use, its has a friendly interface that everyone can use, I like the ability of the application to computer time worked against payments to be made per worker

Cons

ideal the application helps to monitors employees' time management and this demotivates workers and may effect teamwork and the application on mobile phones is not so compatible

Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

The bare minimum in time tracking. Irritating UX, dated pile of Windows 98, not beyond saving.

Reviewed on 2018-07-10

I was able to track my time and tell my boss what I did. (That's about it, it made little to no...

I was able to track my time and tell my boss what I did. (That's about it, it made little to no difference in my ability to communicate value in my organization).

Pros

It does what my management team needs it to do. I suppose the integration between their billing set up is satisfactory. They probably feel like changing this system would be such an overhaul that they're willing to stick with this system. That said I guess eBillity accomplishes what the business owner wants.

Cons

This tool does not have enough demonstrated empathy for the actual end user. It certainly accomplishes enough for the controller / billing / CEO. However this tool actually makes it harder to communicate my value to the boss, and I'm not complaining about having to use timers. I've worked in a freelance/client service environment long enough to know that every minute of efficiency matters. What I'm talking about is eBillity's specific UI and interaction design. Furthermore, for mid-tier managers, I've heard that they're also irritated by the system's lack of accommodation. I've heard my managers say that it's very difficult to scale in an org with many clients and even more service offerings. They've said that being able to even parse logs out (who worked on what, for how long, and how) is a headache. Managers would like to manage how employees log their time and this tool does not help them do that. It's an input output box. There are few controls or features that make the life of a manager any easier. Thankfully we deliver enough value to our clients that they don't make us jump through hoops to demonstrate a granular level of time reporting. I would suggest eBillity take a serious look at competitors from a UX and design standpoint. This vertical, as you may now, is maturing and design is ever more important to a successful product.

Wangari
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Time keeping and Resource Management made easier with Time Tracker

Reviewed on 2023-06-05

Pros

Every business needs to keept tab of all your business operations from knowing employees productivity, the clients, projects making or costing the business more money. With Time Tracker we are able to track time irregadless our location and even if you are offline. The mobile app is handy to work from anywhere. The premium version is reasonably priced for all to afford. Its very easy to use with no to minimal training required. Keeping records with Time Tracker is accurate and helps our company know where and when to cut costs, knowing which employees requires help and training, which projects requires more time to complete among others.

Cons

Time is money and when utilised well, you get reward for increased productivity and generally meeting your company’s goals. Time Tracker is what every business needs to suceed

Federico
Overall rating
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

A good solution to monitor / manage time

Reviewed on 2022-08-25

It is a fair and workable solution, but if the users keep complaining we will start looking for an...

It is a fair and workable solution, but if the users keep complaining we will start looking for an alternative.

Pros

A good time management tool for a small / medium company. It does have a mobile app, therefore we can do the job on the go. A great feature is that we can have multiple timers. Unsend and re-submit card is possible, allowing error correcting.

Cons

Unfortunately, this tool is not so intuitive, so some users complain and request support even after training. Other users complain about the constant change in the UX. We have found some compatibility issues with Outlook and there is no CSV upload option.

Alternatives Considered

Paylocity, BigTime and Toggl Track

Reasons for Choosing Time Tracker

We changed the app because we needed a more robust solution.

Switched From

Clockify

Reasons for Switching to Time Tracker

We needed an app to quickly solve our need to manage consultants time.
James
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

time and expense management application

Reviewed on 2023-08-19

it has helped us to save since payment is based on hours worked

it has helped us to save since payment is based on hours worked

Pros

i use a time tracker to monitor employees working hours vise via expense i like the ability of the application to process payments based on individual working hours

Cons

The application is pretty good and i like it but its needs an internet connection before using it and when its down employees can sign in on online attendance sheets

Laeth
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Writing my experience and review about the time tracker app

Reviewed on 2023-08-25

It is a wonderful application that joins my time constantly and I do not face any problems with it

It is a wonderful application that joins my time constantly and I do not face any problems with it

Pros

Time Tracker has an easy to use calendar inspired user interface. The app can see how much time you spend and how much money you get and spend on a daily basis. And you can create many projects and communicate with the clients you work with.

Cons

I encountered almost nothing negative about this app

Ashwin
Overall rating
  • Industry: Information Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good tool to track efforts

Reviewed on 2023-08-04

Pros

Very much useful to track time worked on tasks and in billing time.Tracking individual time and efforts.

Cons

Nothing much to specify. Works well in all manner.

Nikita
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great for Time Tracking

Reviewed on 2023-08-18

Pros

As a business owner, time tracking can often be very hard. However, this software makes it so much easier to manage my time and make good decisions with my limited time.

Cons

Nothing! Since using this platform, I have not come across a single negative.

Youngsook
Overall rating
  • Industry: Financial Services Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

My Time Tracker Review

Reviewed on 2023-04-08

Its user-friendly interface, reporting capabilities, and seamless integration make it a valuable...

Its user-friendly interface, reporting capabilities, and seamless integration make it a valuable tool for businesses and individuals alike.

Pros

Time Tracker has such an user-friendly interface. Im personally using it for its time track features mostly. But also its robust reporting tools enable users to view their time usage, set project budgets, and export data in various formats. The mobile app also so smooth.

Cons

Some of our coworkers has found it complex to navigate, particularly when setting up integrations. Additionally, the app's limited integration options may make it less effective for businesses that rely on multiple tools for time management.

Irene
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Time Tracker review

Reviewed on 2021-12-31

Time Tracker was a good option for me as a freelancer. I used it for a while since it was the...

Time Tracker was a good option for me as a freelancer. I used it for a while since it was the tracker my client at the time favored and had no real issues when working with it. I did not stick to it mainly because as a freelance I adapt to the needs and preferences of every client and not all of my projects require a tool as rich-featured as this one, but other than that had no issues with it.

Pros

- Easy to use, takes no time to get started.
- Does not require training.
- You can track time for different projects and clients.
- Dashboards are clear and useful.
- Helps to know how much time is spent on each project and client.
- Clients can easily see how time was spent and what are you charging for.
- Automatically saves time entries.
- Helps to see which tasks take longer, evaluate productivity and performance.
- Can be used in multiple devices.
- Allows to easily correct errors.
- You can download the app or use the web app.

Cons

- Did not love the UI. The design could be improved.
- Several features I did not understand nor use.
- It is not complicated to learn how to use, but some things could still be simplified.

Wala
Overall rating
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent Time management Tool

Reviewed on 2022-09-23

Pros

Time Tracker is indeed one of the smartest tools for timekeeping and saving. It is such a fast and easy to use App. It did help researchers and employees in various sites keep track of the time they are taking to complete research-related tasks, specifically when engaged with one-on-one research participants. It thus helped us define and allocate research targets more appropriately.

Cons

Very seldomly the software will time out and you will have to recalculate time spent on different tasks. It also could be a bit difficult to use on phone screens, and thus researchers out in the field had to create a paper version of their work time, and re-enter it in the app once they are back at the office

Fritz
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

I never needed any customer support and I don't know how much the software costs.

Reviewed on 2018-07-16

Paid.

Paid.

Pros

It's the only computer software I have never needed help with. It keeps it simple.

Cons

That I have to fill out my timesheet on a computer -- period. I'm just pure old-school. I have no complaints, and want no gift or future surveys.

Reha
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Simple and straightforward time tracking software.

Reviewed on 2022-12-30

To log in, plan projects, manage tasks, create weekly and monthly calendars, track time and...

To log in, plan projects, manage tasks, create weekly and monthly calendars, track time and spending, and more, use TimeTracker. The nicest thing about time tracking is that it makes developers stay on target by imposing stringent time constraints. The client can check the developer's track record. It is easy for the customer and the coder to see through it. The greatest timekeeping programme is what will change our company. We will literally spend less time on administration and more time producing money thanks to online time tracking and billing. It is a professional way for our company to measure time and cut costs at a reasonable price.

Pros

I like how simple it is to categorise your time with this software—it only takes a few clicks.I also appreciate that you can submit your time without doing it all for specific days of the week. Additionally, the layout of the website is generally user-friendly. It isn't very weird or intriguing, but it is doable. Utilization is simple and uncomplicated. It carries out its intended function. You can make billable service items and track how much time you spent on each one. I manage my schedule, work, and projects with Time Tracker. The information gathered can be used to compute payroll and expenses. Additionally, any issues you have can be resolved by TimeTracker's customer care.

Cons

It functions properly, however occasionally there are glitches that require you to re-enter data. I can't comment from firsthand experience, but I've heard that the software's administrative interface can be confusing.

Mohammad
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Good Time Tracking Tool

Reviewed on 2023-02-15

Pros

Pros:Time tracking: Time Tracker allows users to track time spent on projects, tasks, and clients, which can be useful for billing clients accurately and for analyzing productivity.Easy invoicing: Time Tracker provides invoicing features that allow users to create and send invoices to clients, making it easier to get paid for work completed.Customizable reports: Time Tracker provides customizable reports that allow users to analyze their time data and invoicing data, providing insights into productivity, profitability, and other metrics.Mobile app: Time Tracker has a mobile app that allows users to track time and expenses on the go, making it convenient for remote or mobile workers.Integrations: Time Tracker integrates with other tools such as QuickBooks, Xero, and Dropbox, making it easier to manage invoicing and accounting.

Cons

Cons:Learning curve: Time Tracker can have a bit of a learning curve, especially for users who are not familiar with time tracking and invoicing software.Limited invoicing features: While Time Tracker provides basic invoicing features, it may not have as many customization options or advanced invoicing features as other invoicing tools.Limited project management features: Time Tracker is primarily focused on time tracking and invoicing and may not have as many project management features as other project management tools.Limited customer support: Some users have reported that customer support can be slow or unresponsive.Price: While Time Tracker offers a free trial, it can be expensive for small businesses or individuals, especially if they require additional features such as invoicing and project management.

Brett
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

TimeTracker by eBility review

Reviewed on 2018-09-07

Overall, we have been very happy with TimeTracker in our business, and would recommend to other...

Overall, we have been very happy with TimeTracker in our business, and would recommend to other companies seeking a time tracking solution.

Pros

We use Timetracker in our business to record employee work time. I like that we can create different jobs and allocations within the software to specify where employees record time and to what project or job. I also like the rich reporting features and the ability to access employee "time cards" from anywhere that has an internet connection.

Cons

The one thing I like the LEAST about this software is the web interface's tendency to become mixed up and VERY difficult to use after resizing on the screen. There are sizing "handles" top bottom and left right of the actual time entry form. This form can be dynamically stretched and adjusted to fit the screen of the monitor an end user is using. Unfortunately, on smaller monitors, the form itself gets mixed up and entry blanks shift all over the screen when adjusting form size. Fortunately, this issue can be fixed by a simple "reset" of the form back to standard. It's more of an inconvenience than issue.

Response from eBillity

Greetings. Thank you for the glowing review you left for using Time Tracker by Ebillity. We are always striving to make our product better and we are available to assist you in the future. If you have any comments, questions, or concerns you'd like to leave us, please feel free to give us a call at 800-851-0992. Thank you for your time and business.

Verified Reviewer
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Reliable, easy-to-use

Reviewed on 2018-07-10

Pros

It's easy to use; I just start the timer when I arrive at work, figure out what I'm working on, and go to work. When I switch tasks, I either start a new timer or make a note at where the timer is at. Then at the end of the day, I take a moment to review what I worked on and how much time was spent on each job. And at the end of each week or pay period, it's super easy to just submit the time to our controller and she pulls it into her payroll interface. Also, I really like the feature of copying tasks and times from the previous week into the current week. It saves some time in listing the multiple jobs that I work on from week to week.

Cons

Occasionally, the software will "time-out" and I'll lose what tasks/time I had entered for the day up to that point in time. It's not a big deal to re-enter my time if I've only been working on 1 or 2 jobs. If I've been jumping around to multiple jobs, I just have to guestimate how much time I spent on each job and fill it in. This isn't the most accurate way to do it, but it only happens occasionally.
Also, I wonder if there's a phone app that could be used in conjunction with the computer desktop application. If I'm on a site visit or traveling for business and not at my desk in the office, it'd be nice to be able to track my time on my phone app.

Patrick
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Simple time tracking with a few power-user shortcomings

Reviewed on 2021-01-29

While the hour entry interface isn't perfect for power users who want to tab through fields quickly...

While the hour entry interface isn't perfect for power users who want to tab through fields quickly & efficiently, it's as good as if not better than competitors. This is more than made up for by the features & ease of use of the product and its price.

Pros

Time Tracker is dead simple to setup and use for tracking time. Works great for consultants and contractors keeping track of time worked for multiple customers. Reports are simple to execute and offer a reasonable variety of types.

Cons

It is difficult to navigate the hours input screen with a keyboard, i.e., tab between fields. It requires use of the mouse for optimum navigation. This is time consuming for power users making bulk entries.

Alternatives Considered

TOGGLE, Harvest and Clockify

Reasons for Choosing Time Tracker

Time Tracker integrates perfectly with quickbooks online and our other reporting systems.

Reasons for Switching to Time Tracker

price, simplicity
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Basic usage with no issues for many years

Reviewed on 2019-10-29

The tracker does simply work and I've never had problems with fearfully entering in hours because...

The tracker does simply work and I've never had problems with fearfully entering in hours because it was always possible to reach out to our payments person and have them revert our latest submissions in order to fix them.

Pros

The interface is rather straight forward and because we have many different buckets of things that we can bill to, we are able to make our weekly breakdowns as complicated or as simple to read and bill the clients for as we want. This makes it so that people record time the way that best suits them and their level of detail.

Cons

It's minor, but the comment boxes where I put in all of my time descriptions are rather small and are word limited. This is annoying because it forces me to be needlessly terse or enter in many more rows than I would like to in order to fit everything I did in a week in. Also not necessarily a minus but I found very little need to use the timer that they provide as there are so many times that I would start and stop a task's timer because I was distracted or something more important came up that it was a hassle to maintain.

Stephen
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Hours tracking made simple.

Reviewed on 2018-07-13

Fast and easy to setup and be productive. Simpler than using some of the other products on the...

Fast and easy to setup and be productive. Simpler than using some of the other products on the market. Reasonable value for the money.

Pros

The application works through a web browser or my iPhone making it easy to track my hours as I go along. The report engine is simple but does what I need including making reports I can easily send to my clients in a professional looking format.

It is simple to set up new customers and new items so that I can track as much or as little detail as needed.

Cons

Going back to change approved entries can't be done from the main week view session where the hours were first entered. Edits mean going to a separate view of a single line. I can see the rationale for this - the line was approved and therefore the status has to be pushed backwards, but an easier way would be nicer.

A few user defined fields on some of the sessions would be helpful, especially if there became report criteria. I don't use QuickBooks for my invoicing, so having a manual check box marked INVOICED would be helpful (as an example).

Andrew
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Works great if you use the website to put in your time.

Reviewed on 2018-07-16

We went from handwritten time sheets, so this is much cleaner and nice that that time transfers to...

We went from handwritten time sheets, so this is much cleaner and nice that that time transfers to Quick Books.

Pros

The website is great and very user friendly. The layout where you can just put time for each day under the client once is very nice!

Cons

The app for the mobile is awful! It does not run smooth and is not setup like the website. The website is nice and shows the client and then the whole week so you can put time under the same client for each day instead of with the app where you have to do the client every time and have a lot more entries.

Response from eBillity

Hi Andrew!
Thanks for the honest review. We really appreciate your feedback, as we are always trying to make improvements to our product.

Please feel free to check out our new and improved mobile app:
IOS:
https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8
Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker

Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help!

-Alex from eBillity

Daniel
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A great solution for employers with employees all over the place! Great Customer Service!

Reviewed on 2018-07-10

Ability to have employees worldwide enter their time quickly and easily to keep A/R as current as...

Ability to have employees worldwide enter their time quickly and easily to keep A/R as current as possible.

Pros

I like the fact that you can have employees scattered all over the country or even all over the world for that matter and they can simply login and enter their time and submit it easily using eBillity and their easy to use GUI.

Cons

I would like it to have better software for smartphones. I feel the app needs to be developed further and needs a better GUI. I think that most of the employees would use the app but it's hard enough to get them to enter their time let alone learning a new GUI. They need a simple easy to use interface that is bug freee.

Response from eBillity

Hi Daniel!
Thanks for the great review. We really appreciate your feedback, as we are always trying to make improvements to our product.

Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help!

-Alex from eBillity

Warren
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

It's passable but it could be better

Reviewed on 2018-12-20

It's a pretty straight forward app that ties into QB. The price is moderate given the functionality...

It's a pretty straight forward app that ties into QB. The price is moderate given the functionality and bugs. The concept is good but the delivery needs polishing.

Pros

A web front end to track time for billable projects makes life so much easier for employees. The concept is pretty straight forward.

Cons

Using the service was ok as a user but administering it was...tricky. Getting new job codes to synchronize and become active was always a dance of clicks and back end re-syncs. It never really worked right with just a single sync making them become active. Support would always just make me re-sync the entire db and even then it still did not work. I only hope I did not lose any billable time... I always dreaded having to add new codes and that's not the way it should be.

Response from eBillity

Hello Warren.

Thank you very much for your business and time in using Time Tracker by eBillity. We greatly appreciate the support and feedback.

If you have any comments, questions, or concerns about Time Tracker, please give us a call at 800-851-0992 to reach our customer support agents. We would be happy to assist you.

Furthermore, we are adding new features in 2019, with Facial Recognition, more detailed GPS tracking, Time Cards, and a Punch In/ Punch Out kiosk. We have also worked to improve our basic features as well. I see you encountered some technical difficulties from our end before and greatly appreciate your patience with us.

Thank you again for your business and your time.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Best for time management and time tracking

Reviewed on 2023-03-29

Overall it is good to have a tool with an eye-appealing and easy-to-use user interface.

Overall it is good to have a tool with an eye-appealing and easy-to-use user interface.

Pros

I like the time tracking and its integration with Jira and basecamp is top-tier because it allows me to keep track of which how much time I had spent on which task and which assignment so it's a good to have tool.

Cons

I do not dislike anything about the Time Tracker.