--- description: Detailed reviews on Efficy CRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Efficy CRM with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Efficy CRM Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Efficy CRM](/software/100561/efficy-crm) # Efficy CRM Canonical: https://www.getapp.ca/software/100561/efficy-crm Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/100561/efficy-crm?page=2) > Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business. > > Verdict: Rated **4.0/5** by 90 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Efficy CRM • Offers a 360° view of your customer data • Centralizes all your customer data in one place • Automates your day-to-day administrative activities, giving you more time for what really matters • Helps simplify and manage all aspects of project planning • Stores all your documents with unlimited space • Available at any time, anywhere, on any device ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 90 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Efficy - **Founded**: 1998 ## Commercial Context - **Starting Price**: €49.00 - **Pricing model**: Per User - **Pricing Details**: Efficy CRM Starter : €20/user/month Efficy CRM SMB : €40/user/month Efficy CRM Enterprise : €60/user/month Efficy CRM Corporate: €80/user/month All plans include \* Common functionalities (CRM) Full management of sales opportunities and contacts 360º visualisation of the sales funnel Task and agenda management Mobile application KPIs Outlook / Gmail integration Unlimited storage Create and save customised fields and views Efficy connect (API, import / export) Advanced search engine Documentation and report management (both sales and tasks) \* Support Real-time assistance And also via email and telephone \* Email Marketing Templates Campaigns Module Synchronisation with marketing automation tools - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish - **Available Countries**: Andorra, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Norway and 10 more ## Features - A/B Testing - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Appointment Management - Appointment Scheduling Software - Approval Process Control - Audience Targeting - Automated Responses - Automated Routing - Autoresponders - Batch Processing - Behavior Tracking - Behavioral Analytics - Billing & Invoicing ## Integrations (23 total) - ACTITO - BlueMind - Creditsafe - DigDash - Docusign - Flexmail - Gmail - Google Docs - Kiamo - Mailchimp - Mailjet - Mapo - Microsoft Excel - Microsoft Outlook - Microsoft PowerPoint ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [CRM Software](https://www.getapp.ca/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.ca/directory/230/crm/software) - [Project Management Software](https://www.getapp.ca/directory/332/project-management/software) - [Online CRM Software](https://www.getapp.ca/directory/232/online-crm/software) - [Contact Management Software](https://www.getapp.ca/directory/337/contact-management/software) - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) ## Alternatives 1. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 2. [monday.com](https://www.getapp.ca/software/91734/monday-com) — 4.6/5 (5726 reviews) 3. [Pipedrive](https://www.getapp.ca/software/90507/pipedrive) — 4.5/5 (3042 reviews) 4. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews) 5. [EngageBay CRM](https://www.getapp.ca/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) ## Reviews ### "Good integratienota with Office and emphasis om your OWN architecture" — 4.0/5 > **Karel** | *February 6, 2018* > > **Pros**: Office integration , very good support: good value for money; easy to usean make your OWN sjablonen/formats > > **Cons**: Some functionallity. , wichbyou can very good imagine is not paossible: Workkng With extern software is poor ----- ### "Must have for any small business\!\!" — 5.0/5 > **Chris** | *July 15, 2021* | Construction | Recommendation rating: 10.0/10 > > **Pros**: This product is very easy to use and user friendly. You can set up anyway that will be useful for your business and clients. > > **Cons**: I haven’t come across any areas that I feel should be improved. It is very easy to use and it helps me organize my clients that I deal with on a weekly basis. > > This product has greatly improved my organization with knowing who my clients are and what services they need currently and in the future. ----- ### "good system, but it can be better" — 4.0/5 > **Gerben** | *March 21, 2017* | Chemicals | Recommendation rating: 7.0/10 > > **Pros**: - fast - > > **Cons**: - too many choices, the persons that don't work as much with Efficy have problems where to find everything - Load data from Excel to Efficy. I want a standard Excel form - Mobile App - Standard templete for letters > > Many choices you can make to handle Efficy, but this is also the problenm. i think there are too many choices you can make. I think the sync from excel to Efficy can be better. ----- ### "EFFICY is an excellent CRM because it allows to have a clear vision of the business" — 5.0/5 > **Marjorie** | *November 17, 2017* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: EFFICY is an excellent CRM software because it allows to have a clear vision of the current and future business. EFFICY is easy to use and very easy to understand. After use others CRM, for me EFFICY is a sofware efficent and easy to use for sales and purcharse departments. > > Efficiency and organization of the sales department ----- ### "" CRM is know a Children game "" — 5.0/5 > **Muhammad** | *September 6, 2022* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: it was one the user-friendly software. We can easily manage our tasks through this tool. The customer support team is always available for help and I'm so impressed by their developers. This software also suggests and show some New option that is helpful in CRM. > > **Cons**: Some options still need work like the customer data area and there is also an issue with some projects that are shown after it is complete. If it was defined early so it was very easy and useful. > > I have a good experience and I rate it 9/10. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/100561/efficy-crm?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/100561/efficy-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data