KeyedIn Reviews

I like that we can track project plans based on tasks. It really works well for our company and helps keep our projects on point. I also like that we can set objectives (deliverables) and dates for those deliverables. This allows us to see when tasks are starting to "creep up" on the due date and either add more resources or push the deliverable date out. I also like that if we do push the deliverable out, we have to give a reason and the SW keeps track each time we push the date. This allows me to go back when the project is done, determine which dates we missed and see the reaons for the delay. I think this will help us find holes in our processes and fix them going forward.

I really like the resource management tool, but are still pretty new to using it, so my knowledge is somewhat limited. Thus far, I am seeing some promise and anticipate it will become a very valuable tool.

We are also just getting started in learning the reporting functions, but so far they are able to give us the exact information we need. It has made my weekly reporting to our Senior Team much more manageable and accurate.

I don't like that there isn't a customer portal available. We also manage customer installs with this software and it would be nice to give the customer a link or temporary sign on they can use to view the progress of their project. We can setup a user, but believe it take a license and we have around 50 - 100 customer installs going at any given time. Managing those users would be a nightmare, so we are opting to just email them reports from the system.

We selected KeyedIn do to is ease of integration with other cloud based solutions (i.e. SageIntacct, SalesForce) to create a complete seamless ERP with "one source of truth" in regard to data entry.

Though the Support Staff is very versed, at times their seems to be limited staff that can address integration/syncing issues with other systems we have linked.

Features

Interface
User-friendliness
Lack of conduits to our Accounting software QuickBooks.

As a new KeyedIn User, I found the product easy to use with all they key aspects of a good PPM solution encompassed in this product.

There are some key functionality missing which would really help take this from a good product to a great product - in particular the extend of the reporting functionality internal to the product.

Intuitive, requiring minimal or no training
Easy to Access, Trial & Adopt
Easy to Configure
Flexible
Low Cost
Peace of Mind (Secure, Robust, Scalable)

Its really easy tool as compared to my previous quite essay to use and user friendly.

I am not in management side so cant comment on that

The support is terrific. Also the ease of setting up new users.

Confusion around forecasting and poor reporting abilities. Also poor process guides/documentation.

It is very easy to use.
Different projects and non-projects items can be easily tracked.

Nothing that I do not like from a User perspective.

Feature rich, graphically rich, intuitive user interface, with strong portfolio and programme capabilities.

Inability to easily manage task-based dependencies across multiple projects and surface this at programme or portfolio level, thereby making it harder to effectively prioritise resources across multiple projects

- We were able to test drive the system before signing up.
- KIP provides one source for all out Projects and documents.
- The software can be customized by an admin user without the need for KeyedIn to
get involved. Ex. we have full autonomy over the criteria of our workflow and fields made available in our intake form.

Training material is /was a rather daunting affair.
We could could have benefited greatly from access to basic Quick Reference Guides for the different types of users we had to train as part of the implementation.

Status updates are a bit lacklustre and can only be sent out as attachments.
Many key stakeholders never read attachments. To encourage reading it would be great if status reports could be exported directly to the body of an email and become a bit more 'colourful'.

I love the insights feature - being able to monitor the performance of my portfolio is vital.

The visual aspect of reporting needs some work i think - i'd like to see a Power BI type output

- Complete overall solution
- Covers the broad spectrum of touching points within a PS firm
- Competitive pricing

- Outdated GUI and graphs/analytics
- Not a complete billing cycle solution
- Low quality invoice templates

The vast functionality and ease of use makes this product stand out.

Sometimes confusing! But this depends obviously upon your requirements

- Real-time dashboards
- Feature-rich
- Resource management functionality is good
- Single source of the truth
- Highly customizable

- The reporting functionality is currently not very intuitive but is being improved in forthcoming release

Functionality, ease of use, time to implement

Lots to learn so need good training and manuals

Keyedin is loaded with more than enough features to be a great enterprise project management solution yet the customer support will more than exceed your expectations. They do a great job over there.

One of things I liked most about this engagement was the honesty and transparency the team showed throughout the selection process. They were upfront with limitations, but showed us other ways to solve the problems.

KeyedIn is simple but powerful and met all our requirements around integrated resource management, PPM accounting and delivery. In a global organisation, it was important to have a tool that supported multiple languages and currencies too.

The portfolio planning capability is a brilliant tool for annual planning and evaluating multiple scenarios.

Finally, KeyedIn offer a very sensible cost model.

The tooling does support a range of reporting but for the needs of our organisation for rich reporting and the existing governance expectations it fell short initially. This is now being address by KeyedIn

The tool plans on months and days but captures in hours and weeks which presents challenges at month end.

We’ve used KeyedIn since the Atlantic Global days. The improvements we’ve seen especially in v6.x have been significant. Much easier to use and extract valuable management information than before

There are still some limitations around number of fields that could be addressed

Very easy to use. Growing company that continues to invest in upgrades. Excellent Customer Support.

KeyedIn currently has limited options for charts and dashboards. KeyedIn has placed a focus on reporting on their product road map.

The support, being able to track financials in one place

Difficult to use for new users and it is not always clear the quickest or best approach to doing something in the system

When juggling multiple companies under one umbrella house it can be extremely difficult to follow up on projects and see them through to completion. If you've had similar issues, KeyedIn is an excellent solution!

We did not see a Salesforce integration but believe that it should be coming in soon. That is an excellent way to integrate vertically within an organization!

Organization of Widgets. Customizable. Easy to use. Feature-rich. Great user interface (organization of widgets).

User interface is dated. Reporting features.