KeyedIn Reviews

KeyedIn Projects is very intuitive / easy to utilise and is extremely feature rich; with an excellent user interface and bags of potential for the future (given regular "releases" that introduce an array of major / minor enhancements).

Navigation around KeyedIn is relatively straight-forward to get to grips with, and bottom up / top down views all seem to work seamlessly together.

On screen dashboards and data "widgets" (out of the box) are very useful / neat and can be easily configured / tailored for different users / executives / role types across any organisation.

Powerful data mining / search / filter features allow us to very easily understand how our portfolio is progressing (in real time) and gives you instant ability to drill down to the heart of any risks / issues and the user interface is such that anyone within our organisation is able to be presented with their own customised dashboard and focus on what matters to them.

A little more work is required to improve reporting outputs and ability to construct and run custom reports. However, major KeyedIn Project enhancement releases (scheduled in coming months appear to be addressing this), together with addressing customer feedback on the product and modifying where customer suggestions add real value across their customer base.

I love the insights feature - being able to monitor the performance of my portfolio is vital.

The visual aspect of reporting needs some work i think - i'd like to see a Power BI type output

It's a single source of the truth. It's brilliant.

User interface. It is very techy and requires quite a lot of training time.

The comprehensive functionality compared with competitor solutions.
The ability to collaborate outside of the organisation.
A true aggregated PPM solution.

Some areas of the system are not the most intuitive. This may be a challenge for occasional users.
There are areas of disconnect within the system - for example between 'deliverables' (or milestones) and milestones captured within the task plan. This results in double keying of data in some areas.

It is web based. the limited reports meets the needs of the finance team.

as previous. poor user experience.
1. No staging area capacity for timesheets. (once you save it's for manager to edit).
2. Emails that come whether you submit or not.
3. Report on who has or hasn't entered time.
4. Filters on expenses appear to have some sort of timeframe not included in the name
5. "feature" to approve individual expenses doesn't work/isn't enough.
6. Limited poorly designed API.

I can track my time with ease and no hassle is involved in that. The user friendly UI saves time of all of my team members .

The only drawback of this application is that milestone in Timesheet entry should not be a mandatory as project varies and so does the milestones.

Keyedin is similar to other project management software with some "what If" feature where you can predict if some changes made to the project.

Thought is has many benefits the new feature needs more improvement as it needs more data populating capacity is required.

I love the flexibility and customization that is available with this system. We have just started our implementation but the feedback from our users thus far has been positive.

The system is configured for each customer which makes it difficult for them to demo certain features during the sales process.

- We were able to test drive the system before signing up.
- KIP provides one source for all out Projects and documents.
- The software can be customized by an admin user without the need for KeyedIn to
get involved. Ex. we have full autonomy over the criteria of our workflow and fields made available in our intake form.

Training material is /was a rather daunting affair.
We could could have benefited greatly from access to basic Quick Reference Guides for the different types of users we had to train as part of the implementation.

Status updates are a bit lacklustre and can only be sent out as attachments.
Many key stakeholders never read attachments. To encourage reading it would be great if status reports could be exported directly to the body of an email and become a bit more 'colourful'.

It is very easy to use.
Different projects and non-projects items can be easily tracked.

Nothing that I do not like from a User perspective.

Functionality, ease of use, time to implement

Lots to learn so need good training and manuals

The forecasting and resource management
The ease of use

The reporting function is currently hard to use

One of things I liked most about this engagement was the honesty and transparency the team showed throughout the selection process. They were upfront with limitations, but showed us other ways to solve the problems.

KeyedIn is simple but powerful and met all our requirements around integrated resource management, PPM accounting and delivery. In a global organisation, it was important to have a tool that supported multiple languages and currencies too.

The portfolio planning capability is a brilliant tool for annual planning and evaluating multiple scenarios.

Finally, KeyedIn offer a very sensible cost model.

The tooling does support a range of reporting but for the needs of our organisation for rich reporting and the existing governance expectations it fell short initially. This is now being address by KeyedIn

The tool plans on months and days but captures in hours and weeks which presents challenges at month end.

Very easy to use. Growing company that continues to invest in upgrades. Excellent Customer Support.

KeyedIn currently has limited options for charts and dashboards. KeyedIn has placed a focus on reporting on their product road map.

Visibility of project risk and issues at the forefront of the project. Roll up of projects in the hierarchy.

The project hierarchy can be confusing initially.

KeyedIn is interactive with few good options.

User Feedback for slow speed from different part of world

1. Has view on time expected per week and that accommodates for expected public holidays
2. There is a view on what part of the process your expense returns are in (submitted vs approved vs paid)

1. Very frustrating user interface:
- finding projects or areas to enter time can take more time than time entry
- Interface times out if you don't move around regularly, but will continue to let you enter time or pages, but once you save it will all disappear at a re-login request. Lots of lost work due to this
2. The process for entering time in a category the first time in a day is very different than when you need to go back and add more time
3. Once saved (the only way to ensure your entry isn't lost when moving between pages), there is no ability to subtract time at the user level.
4. Constant reminder emails are sent even if you have submitted your time.
5. Expense page is confusing to add multiple pages of expense items to a single report and it is very easy to submit a report without realizing it, which a user has no ability to modify.

Feature rich, graphically rich, intuitive user interface, with strong portfolio and programme capabilities.

Inability to easily manage task-based dependencies across multiple projects and surface this at programme or portfolio level, thereby making it harder to effectively prioritise resources across multiple projects

We’ve used KeyedIn since the Atlantic Global days. The improvements we’ve seen especially in v6.x have been significant. Much easier to use and extract valuable management information than before

There are still some limitations around number of fields that could be addressed

- Complete overall solution
- Covers the broad spectrum of touching points within a PS firm
- Competitive pricing

- Outdated GUI and graphs/analytics
- Not a complete billing cycle solution
- Low quality invoice templates

As a new KeyedIn User, I found the product easy to use with all they key aspects of a good PPM solution encompassed in this product.

There are some key functionality missing which would really help take this from a good product to a great product - in particular the extend of the reporting functionality internal to the product.

The support, being able to track financials in one place

Difficult to use for new users and it is not always clear the quickest or best approach to doing something in the system

Resourse planning
Forecasting
The api for accessing data

Upper level roadmap planning
Live dashboard like in powerbi