Great Payment Solution
Pros
-Fairly easy to setup and integrate
-Affordable
-Good customer support
-Visibility for vendors
Cons
-Could allow for more customization
-UI is a little antiquated but works
Tipalti as a pristine gateway
Overall, the software and business is exceeding expectations and can be a value to any company in e-commerce or other financial obligation settlement needs.
Pros
The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.
Cons
Ocassional payments stuck with less calrity on the reasoning.
Tipalti - makes your life easy with accounts payables
Pros
Self-billing / invoices
Onboarding
UX
UI
Cons
Should have an option to customize reports
Sales + Marketing
Pros
It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.
Cons
The biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.
Tipalti User
I think that technical support has improved and our inquiries have been attended promptly. I'm happy with the service
Pros
The platform is very friendly and intuitive to use, the onboarding process facilitates compliance and international payments are good
Cons
Fees are high and partial payments are not available
Great Product & Service
using tipalti has solved the administrative burden of managing payees and their payment info, allows for easy process of payments, additional users (account managers) have access and can easily understand and provide support to payees (including information on payments - paid or pending) without needing to connect account managers to company's accounting software (which is more complicated to use)
Pros
ease of use, manages supplier payments in logical and comprehensive way - allowing to see current status and allows for payment planning, streamlines invoice approval process for payees, reduces significantly administrative effort to manage payee bank info (and tax-related docs), simple and easy process to issue payments
Cons
some additional flexibility on managing customization of payments and ability to see in single view the unpaid balance of payees
User friendly and great customer service
The customer service is always kind and attentive.
Pros
Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.
Cons
The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.
Great tool to make multiple payments
Pros
I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.
Cons
The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.
Lean payment management
Pros
Overall simplicity and provides a good tracking, invoices and payment status.
Cons
Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both
Reliable and Easy-to-Use Service
We've been using the service for a little over a year now, often processing hundreds of payments per week, and so far haven't faced any crucial difficulties that we weren't able to overcome.
The Tipalti team is quite easy to contact too. So far it's a pretty smooth experience!
Pros
I like how easy it is to import and manage payees in Tipalti.
Cons
I would like to have the ability to search for payees by email. Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.
Great way to pay worldwide
We've used Tipalti since their early days and have been very happy with the services and features. I was looking for a way to pay our research contractors who live worldwide. We've paid people in more than 100 countries and with that needed to improve the efficiency of the process. We also had a concern that our worldwide payments are in compliance with money transfer regulations.
Tipalti brought a terrific money transfer solution that's very efficient and supports a variety of payment options. We implemented Tipalti into our payment process and have since transferred millions of dollars worldwide.
Pros
Our researchers love the lower fees compared to just PayPal payments and the variety of money transfer choices. It's dependable and our researchers get paid in a dependable manner. The ability to capture payment details and tax forms without the headache of PCI compliance has been a big help for us.
Cons
Sometimes it would be nice if more of the configuration options were available in the actual application. There are some choices and options that are not easily known unless you go back and forth with support.
A user-friendly software for managing payments
Our business uses Tipalti to manage the payments of thousands of users located all around the world. They all use different currencies and have different tax requirements, but with the help of this software, this is extremely easy to oversee.
Pros
I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence. I also received excellent customer service from Tipalti numerous times.
Cons
I cannot say that there is anything I dislike about the software. I haven't had any major negative experiences so far.
Straight Forward System!
Great system for the price. Overall great support when needed. Data is easily managed and we generally have a seamless AP schedule thanks to Tipalti.
Pros
Easy to manage vendor payments
Reconciliations are straight forward
Payments are easily executed
Cons
Lack of detail at times for error'd payments
Lack of integration with our primary business bank provider - Bank of America
Aragon Review
Pros
It is easy to use and clear in what is pending/has been paid. It is very secure as well.
Cons
Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.
Excellent service
Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it’s worth it. We send weekly and monthly payments (qty in the thousands) and I’d hate to go back to doing this ourselves.
Pros
Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.
Cons
Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.
Excellent SAS
Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it's worth it. We send weekly and monthly payments (qty in the thousands) and I'd hate to go back to doing this ourselves.
Pros
Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.
Cons
Knowing if a recipient is indeed payable is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.
Fantastic Team, Company and Service
We need a payment solution for paying nearly 1,000 publishers all around the world and we needed it fast. It had to work, it had to work well and we didn't want to deal with all of the hassles that this workflow could potentially entail. Tipalti's team made it easy, answered all of our questions, put our minds at ease and most importantly, got the job done. After having gone through the process manually one time, we could easily see the clear advantages Tipalti brought to the table. And they keep exceeding expectations every day.
Pros
Payments in different currencies
Payments all around the world
Different payment formats that the may require (ACH, wire, etc.)
1099 Handling
Cons
None that come to mind
Excellent Product - Excellent Service
Tipalti has streamlined our payment processing process from ~3 days to a matter of minutes. In doing so, they've saved us time and improved our efficiency as an accounting team. We are able to refocus our time on other projects due to the extra time they've given back to us. They have engineered a tool that has allowed us to pay several hundred of our partners in multiple currencies into an organized and simplified approach.
Pros
The Tipalti team is professional, responsive to our needs and questions, and constantly seeking ways to improve our manual processes. We feel we have an invaluable partner in them as they are invested in our success as much as theirs.
Replies are always prompt, clear and helpful, providing all the necessary information at once.
Pros
The dashboard is clear and easy to use, support is A+. The team is very responsive, professional and helpful.
Cons
Not sure I fully understand how the payment process works. Lately, they came out with Webinars explaining exactly this process and were helpful. However, would have appreciated had the webinars fit my time zone better.
Chartboost review
I have had a great experience working with Tipalti. It has made our payments process become almost effortless
Pros
How easy it is to use, and how easy it has made our payment process flow.
An extremely easy to use software that has helped improve our productivity & communication
Pros
We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.
Cons
Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.
very good payment automation with some improvements it could be excellent
Pros
-easy to onboard new vendors/suppliers
-easy to pay selected invoices in batches
-easy to pickup the system, even for non acct types
Cons
-doesn't sync with our ERP
-doesn't automated 1099s yet
-doesn't allow for multiple payment setups for same customer yet
Excellent software product, sales and customer support.
Pros
Simplifies the payment process, while supporting statutory compliance and all at a very reasonable cost.
Cons
We could use improved standardized reporting, but all data can be easily exported and manipulated for reporting..
We are a new company and new to this type of payment system. After our research we selected Tipalti
Pros
The best part was the easy of use. Once we began to enter our payees it become easier and easier to use. Since we were new to this type of software, we called upon customer service a great many times and each and every time we contacted them, they got right back to us via e-mail or a phone to solve any issues and/or answer any questions we had. that was a big PLUS for us as we didn't want to be left standing scratching our heads. The more we "dug" into the software the more we realized how easy it was to customize for our needs...that too was a very big plus for us.
Cons
Don't see any problems or issues at this time. Again, as we dove deeper and deeper into the software, we found the answers we were looking for and with the great support that Tipalit offers anything that did come up we simply sent an e-mail to the support team and they got back to us right away with a e-mail or phone call. Greatly appreciated.
User Friendly Software
Pros
The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.
Cons
It is a bit pricey, but it will worth the price for its how it is useful
We have a very complicated payout setup that used to take up to 5 days per month to complete. After integrating with Tipalti we've been able to reduce that to 1 day a month and significantly increase the accuracy and timeliness of payouts. The functionality provided relative to the cost is a steal. While we'd love to see more customization, they're working hard to release new features and we've been very pleased with the relationship so far.