Tipalti Reviews

The Tipalti team is professional, responsive to our needs and questions, and constantly seeking ways to improve our manual processes. We feel we have an invaluable partner in them as they are invested in our success as much as theirs.

Very easy to use, great software, very easy interfase

No cons, very easy to use, very easy interface

Multiple payment types available in one platform. Eliminates needing to enter our online banking's portal for each different type. Easy payment receipts to provide to vendors.

Some details of the workflow are not as efficient as they could be - but the team is always responsive to my suggestions and they are always improving.

We needed a software that could work with Quickbooks. We liked the self-service option for onboarding new clients. Tipalti made it super easy to manage monthly payments to the clients, no matter what country and currency they bill in.

The help section is not as easy to navigate as I could wish. I often ended up having to write to support as finding information in the help articles was tiresome.

Easy payment acceptance and I found it's generally cheaper than using any pay by phone apps

I've only used it a handful of times so I havent found anything I dont like.

Simple to send and receive vendor payments.
Lower costs compared to some software options.
Quick reconciliations.

Sometimes glitchy.
Lack of detail on error reports.
Could be more customizable.

I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.

The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.

Overall simplicity and provides a good tracking, invoices and payment status.

Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both

-easy to onboard new vendors/suppliers
-easy to pay selected invoices in batches
-easy to pickup the system, even for non acct types

-doesn't sync with our ERP
-doesn't automated 1099s yet
-doesn't allow for multiple payment setups for same customer yet

The product is easy to use and navigate. The provide all the necessary information needed and all possible questions you might have are readily available on their FAQ section. Their customer support is also quick and reliable.

I dont really have any issues about the software. Weve been using it for so many years and we have no intention in switching to a different software.

Sending payments and receiving money is your problem ? Don’t be so sad dear because tipalti will help you with money matters. Payment is made so easy it’s hassle free.

The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.

The platform is user friendly. We didn't need specific training to start using it and still, it's quite easy for us to find the info we are looking for.

some features should be added in order to make it 100% usable by our company (as payees with different bank account country and VAT number).

Truly reduces the hassle of PCI Compliance. Always pays employees on time and handles tax details intuitively.

Could better integration services with Bank of America, as that tends to be a preferred bank at our organization.

Once you are all set up, you only need to check AP Automation when approvals of some payments are needed. The software is streamlined minimizing useless steps and actions.

The cost is quite high compared to comparable alternative solutions and the user interface is less than user-friendly.

Gets refunds done quickly with ease. Once the refund is set up, the emails go out and you're done. The fact that it's automated is great.

It's a little hard to navigate. Some of the pages do not have very much info on them, which makes it look a little less "smart"

The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.

Ocassional payments stuck with less calrity on the reasoning.