Findmyshift

4.6 (898)
Simple online employee scheduling

Overall rating

4.6 /5
(898)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.4/5

96%
recommended this app
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898 Reviews

Kirsty
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Invaluable

Reviewed on 2016-12-13

We use FindMyShift daily, it is an invaluable service. There is so much that you can do with it and...

We use FindMyShift daily, it is an invaluable service. There is so much that you can do with it and it is so versatile. The support is also great and they are always willing to show you how to best utilise all of it's functions.

Pros

Quick and easy. Support is great. So many different things you can do.

Cons

It would be good to be able to put all of the hours you need covered into a system and you work out a rolling rota for a team.

Alexander
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Comprehensive but requires work

Reviewed on 2017-02-10

FindMyShift is excellent for getting everything done that you need - scheduling a lot of employees,...

FindMyShift is excellent for getting everything done that you need - scheduling a lot of employees, flexible and easy to change pay rates, reporting and budget views. I even use it as a notice board - part of employee shifts I can leave notes with instructions for my workers, which is excellent.

The downside, and what may eventually push me to another service, is that I make all of the shift changes myself. Employees email me when they'd like to swap shifts and unfortunately this leaves me at the center of an ever increasing employee base that needs me to make detailed changes.

There is a Timesheet feature but it seems pretty complicated and wouldn't serve our purposes, although I'm considering taking a third look at this to see if it's really not possible for us to use.

Response from Findmyshift B.V.

Thanks for the review Alexander. Get in touch if you'd like us to walk you through the way swaps and timesheets work.

Alyssa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Works for its intended purpose

Reviewed on 2023-09-08

Easy tracking of staff applied for leave

Easy tracking of staff applied for leave

Pros

Over all Time off planner was very useful in planning rosters

Cons

Not so user friendly esp to our older age group in the work force

Ahmed
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great to use for scheduling of staff to different place

Reviewed on 2018-05-30

A simple easy to use web based roster.

A simple easy to use web based roster.

Pros

The different colour palletes makes it easy to differentiate. Sends updates to my staff when changes are made to there schedule

Cons

Would be great to duplicate weeks, and copy schedules for staff over to the next weeks in a simpler fashion for schedules that don't change.

Response from Findmyshift B.V.

Thanks for the review Ahmed. The quickest way to duplicate weeks is to select all cells for the week (CTRL + A), copy the cells into the clipboard (CTRL + C), go to the next week (CTRL + right arrow), and paste (CTRL + V). I hope this helps to speed things up for you!

Holly
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Great for scheduling cleaners at a large site

Reviewed on 2023-05-31

Great. Easy to use, easy to teach new users, easy for cleaners to see their roster and accept...

Great. Easy to use, easy to teach new users, easy for cleaners to see their roster and accept shifts, and easy to track hours for sites. Love it. Customer support is possibly the best I have come across.

Pros

It's simple to use. The reports help us ensure we are meeting minimum shift requirements and rostering the correct number of hours. I like that it's simple because that keeps the cost low. That was very important for me when selecting this product. I didn't need all the bells and whistles that we wouldn't use.

Cons

It should definitely allow you to save many different templates and use them whenever needed.

Aryn
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Good Choice for scheduling

Reviewed on 2023-08-30

It's been a great tool for keeping track of where everyone is scheduled

It's been a great tool for keeping track of where everyone is scheduled

Pros

I like the ease and functionality of the site as it also translates to a mobile device

Cons

I don't like that some of the colors do not transfer if/when copying and pasting or changing the schedule around. It resets to a default

Cameron
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Oscars/ King Cons Head Chef Review

Reviewed on 2023-09-08

Pros

Rota creation and time clock functions are a life saver. Rotas are easily made and amended, time clock function helps me manage my staffs hours.

Cons

The system for assessing hours over set time periods could be easier to navigate and more easily tailored to the users needs.

samuel
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good

Reviewed on 2023-07-18

Pros

Easy of use and other things like that really

Cons

Menus and of use and other things like that really

Darvin
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

the best

Reviewed on 2023-09-04

for our company it makes the rota easy for me to put staff on shift

for our company it makes the rota easy for me to put staff on shift

Pros

i like the fact i can do the rota and send it to call my staff with little effort

Cons

non for me as it does what i want it do do

Ross
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Payroll and Scheduling in hospitality

Reviewed on 2023-08-14

makes scheduling easy

makes scheduling easy

Pros

mobile functionality is impressive however it can sometimes be difficult to sign in and out with conectivity issues

Cons

sometimes staff memebers have issues signing in and out.

Julie
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easiest system to use and set up

Reviewed on 2020-10-27

Easy to use and set up.
Not tied into long contracts for a system that does not work for us (this...

Easy to use and set up.
Not tied into long contracts for a system that does not work for us (this is an issue we have had in the past).
Employees find it easy to use from their phones.

Pros

Online tutorials are good but you need to set the time aside to work through as they can be long winded.
Easy to set up locations, employees and the copy and paste facilities are excellent. What use to take at least two days to complete now takes half a day.
Like the ability to see multiple weeks alongside each other.
Client decides how long they want to use the system for rather than being tied into software agreements that do not work for the client.

Cons

Find it over complicated to set the client charge out rate so cannot use the reports as we would like.

Response from Findmyshift B.V.

Thanks for the review, Julie!

brenda
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best addition to any business !

Reviewed on 2022-11-24

We have used Fingerpick My Shift for several years, no hesitation to keep renewing.

We have used Fingerpick My Shift for several years, no hesitation to keep renewing.

Pros

Love the ease of scheduling shifts and for staff to request leave. Permissions allow you to streamline your scheduling options to your company needs.

Cons

No consolidation in reports in the hours section. When entering information into the notes section in employee details, when you update profile the information can sometimes disappear from the notes.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to Findmyshift

It was down to price and overall Find My Shift had what we needed.
Cal
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Best value for money scheduling app out there! Simple but has all the features you need.

Reviewed on 2018-01-03

More efficient scheduling (than using Excel spreadsheets) - cost saving
Easy to manage staff...

More efficient scheduling (than using Excel spreadsheets) - cost saving
Easy to manage staff requests, holiday and time off

Pros

We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

Cons

It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Response from Findmyshift B.V.

Thanks for the review Cal!

Neil
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great value easy to use software

Reviewed on 2023-03-31

Very good software and easy to use. Saves time in quick payroll and holiday calculations and very...

Very good software and easy to use. Saves time in quick payroll and holiday calculations and very flexible.

Pros

Shows shifts with costs instantly for admin users and makes payroll calculations easier than previous software.

Cons

Nothing bad in my time using the software. I've watched the training videos and found bits I didn't know it did, which make casual staff holiday pay calculations much easier for example.

Leonora
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Excellent Rota Management

Reviewed on 2020-08-25

Makes life much easier - really enjoy how simple it is to use and that it links with Slack which we...

Makes life much easier - really enjoy how simple it is to use and that it links with Slack which we use daily also

Pros

This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.

Cons

I would like time off requests to be easier for staff to use.

Response from Findmyshift B.V.

Thanks for the review, Leonora! Time off requests are now possible through the app, so your staff should find the process easier than having to log in to the desktop site.

Richard
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Just right for us

Reviewed on 2018-10-12

We schedule multiple jobs at multiple sites with multiple staff on a daily basis, that also changes...

We schedule multiple jobs at multiple sites with multiple staff on a daily basis, that also changes on a daily basis. This software allows us to view multiple locations and 'who is where' each day, whilst instantly notifying each member of staff and syncing with their own calendar automatically. This dramatically reduces the amount of time scheduling jobs and we also put purchase order information onto each staff members daily booking, making cross referencing of invoices much quicker. We have been using this software for our business for several years now and it quite simply just does its job, and does it well!

Pros

We love the fact that you can add as many staff as necessary without paying per person, particularly as we use a wide database of freelance contractors, so we have may only use some of them on rare occasions yet we don't have to continually pay just to have their name sitting in the app.

Cons

The fact that you can't zoom in and out whilst viewing the calendar to be able to see several weeks at a time on screen.

Response from Findmyshift B.V.

Thanks for the review Richard! To zoom in and out, press CTRL - and CTRL +. I hope this helps!

Barry
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

We manage our contracted hours and zero hours staff through this system for the last few years.

Reviewed on 2017-07-24

Pros

Web access makes it easy for multiple managers to access. Fairly easy to set-up, customisation of filed names and fairly simple to use.

Cons

Rows and columns don;t stay in alignment when scrolling. No easy way of inputting blocks of shifts. We have a 6 and 8 week rota system and have never managed to make the template bit work for us so we copy and paste lines for the year (takes about 3 days to programme half a years rota) / No edit or audit trail to see when a manager Added, moved or changed a shift. Awful interface on touch screen devices and the overview on mobile devices is no good for management purposes.

Response from Findmyshift B.V.

Thanks for the great review Barry!
Lines can get misaligned if the browser zoom function has been adjusted. We suggest hitting "Ctrl + 0" on your keyboard fix alignment issues.

Templates are best used for repeating shifts and can easily be applied to multiple cells. To apply a template to your rota, select the cells you'd like to apply the template to, then click "Templates" then the week (or weeks) you'd like to apply.
I hope this helps!

Tyrone
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great online rota solution

Reviewed on 2019-01-03

I think this is our 5th year renewing with findmyshift. One of the biggest reasons for sticking...

I think this is our 5th year renewing with findmyshift. One of the biggest reasons for sticking with them is that you can always get hold of their support, they always want to help and will often go above and beyond to advise, tweek or fix anything that we are struggling with in terms of functionality or potential bugs in the code.

Pros

We've been using findmyshift for years to manage the staff rota for our carehome. Being able to access it anywhere with an internet connection, make changes etc has been invaluable.

Cons

The holiday management within the software doesn't suit our industry very well, great for straightforward hourly rates for staff with hours that never change and where additional payments aren't a consideration but doesn't account for the fact that employees must be paid an average wage for their time off taking into account regular overtime, flat rate bonuses for shifts etc. As such, i need to keep a separate spreadsheet for this.

Response from Findmyshift B.V.

Thanks for the review Tyrone!

Celestine
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good starting point

Reviewed on 2021-03-29

Overall it is a huge improvement on our old excel based rota and the fact that it is web based...

Overall it is a huge improvement on our old excel based rota and the fact that it is web based makes it much easier to access information.

Pros

This software has allowed us to setup bespoke shifts for each of our boarding houses which is brilliant as we do have slightly different shift timings depending on the age of the students in house.

Cons

It does not allow you to setup a generic shift pattern. If you could do this for a year then you would just copy and paste and adjust to allow for the slight differences in timings.
When you are adding staff to a shift in a particular house it shows all staff in the organisation. If you have filtered to show only one house in "house view" you should only see staff who are allocated to that specific house.
When you print out a rota it is difficult to set the filter times so that you can see a whole year which for us would be very useful.

Emily
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great software, simple to use

Reviewed on 2023-05-08

We would recommend Find My Shift to any small business wanting a simple solution which doesn't cost...

We would recommend Find My Shift to any small business wanting a simple solution which doesn't cost the earth.

Pros

We've found Find My Shift easy to pick up and share amongst our team. It's relatively inexpensive for a critical job!

Cons

The user experience is sometimes a bit clunky and could be improved.

Alternatives Considered

Quickbooks Online

Reasons for Switching to Findmyshift

More functionality
Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent product for residential home shift planning

Reviewed on 2019-04-02

Our overall experience of using find my shift has been excellent. We started using it almost 3...

Our overall experience of using find my shift has been excellent. We started using it almost 3 years ago and it is an integral part of the business not only for the care staff but also for finance and business purposes. Without this tool we would not be able to calculate hours/wages/costs easily. We've never had technical difficulties with the software and if ever we have required assistance it has been on hand immediately and has been effective.

Pros

1. Good that you can see 20 weeks worth of shifts
2. Staff ability to access sheets via phone is really good
3. Reviewing past months/years is easy and a very useful function

Cons

1. Sometimes it's too easy to make mistakes i.e. moving a shift without knowing
2. Occasionally we need to have 2 background colours in 1 single cell (e.g. if someone is working an early but then also training in the afternoon) and this can be hard to achieve.

Response from Findmyshift B.V.

Thanks for the review!

Simon
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Value for Money

Reviewed on 2018-09-03

going from manual resource management for a Contact Center, from using various spreadsheets to...

going from manual resource management for a Contact Center, from using various spreadsheets to using Findmyshift has been a breath of fresh air and made management of the resource a doddle.

Pros

The price is very fair for the features it provides. The range of reporting is really helpful and as a whole it is really easy to navigate. the view is very clean and easy to find what you're looking for. having visibility of any time off being added is a real great tool.

Cons

I would like to filter by multiples of the same category e.g. several job titles (this may be possible but haven't figured it out yet). adding time off is a few clicks longer than it needs to be. It's a bit annoying when an employee changes their hours and you have to go through and update a few weeks worth with the new hours, A way of having a default shift pattern for each employee that you can change so it changes it for all future shifts.

Response from Findmyshift B.V.

Thanks for the review Simon! To filter by multiple items, just add a comma between them. You can chain as many items as you like in a filter. Also, a quick way to add time off is to select the dates on the schedule, right click and select Add > Time off. I hope this helps!

Debs
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

All good and suits our requirements well

Reviewed on 2017-03-06

Have not had to call customer service so not sure of how supportive they are, system itself suits...

Have not had to call customer service so not sure of how supportive they are, system itself suits our requirements well, only issue is that we have two shifts a day and if a member of staff is going to be unavailable or on holiday for one shift you have to mark the whole day off, not just that one shift, maybe there could be an option for am and pm unavailability/holiday, etc.

Pros

Easy to plan ahead for the team, easy to email out to them with a message
Easy to split departments to show costs

Cons

Inability to show unavailability/holiday for the two shifts we have in a day, can only book a whole day off and not a single shift

Response from Findmyshift B.V.

Thanks for the review Debs!

We have noted and added your suggestion to our list of feature requests. In the meantime, the best way to add half day time off entries would be to enter 0.5 on the "Allowance used" field.

I hope this helps! If you need more information, drop us an email anytime.

Richard
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Quality Rota system

Reviewed on 2019-09-03

Moving from multiple excel/ paper based systems to a simgle coordinated approach is excellent.

Moving from multiple excel/ paper based systems to a simgle coordinated approach is excellent.

Pros

It is the best value rota software available

Cons

The set up takes some time and the administrator needd training

Alternatives Considered

Deputy

Reasons for Switching to Findmyshift

It is by far, better value for money

Response from Findmyshift B.V.

Thank you for the review Richard!

Kim
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Love Findmyshift!!!

Reviewed on 2022-06-08

Findmyshift has been great right from the start of a long free trial period. This gave us the...

Findmyshift has been great right from the start of a long free trial period. This gave us the opportunity to really test the product. Customer service even during free trial was prompt. All the training videos and faq made the learning process easy.

Since then, everything has run very smoothly. We don't use all of the features but the ones we do make a big difference.

Pros

The scheduling and payroll report have been game changers! Prior to findmyshift I used to have to collect availabilities via email or text, enter it into a spreadsheet and build a schedule from there. Findmyshift has streamlined that process.

The payroll report makes it easy for HR to do payroll biweekly.

Cons

I don't really have any cons to list. Features to consider may be timesheet directly on the mobile app and some sort of tool for staff to communicate with each other on the app?