Findmyshift Reviews

Pros

Quick and easy. Support is great. So many different things you can do.

Cons

It would be good to be able to put all of the hours you need covered into a system and you work out a rolling rota for a team.

Pros

This program is very easy to use with simple features and we love the clock in system it comes with.

Cons

Would like to have better reporting though, as we do find it too basic.

Pros

This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.

Cons

I would like time off requests to be easier for staff to use.

Pros

The different colour palletes makes it easy to differentiate. Sends updates to my staff when changes are made to there schedule

Cons

Would be great to duplicate weeks, and copy schedules for staff over to the next weeks in a simpler fashion for schedules that don't change.

Pros

Can do monthly salary summation, unlike a lot of software which default to a weekly view for shift workers.

Cons

Companion phone app not great. Web version works well though.

Pros

The easiness in filling process and the integration with APP

Cons

there is no possibilities to apply hide comment to cells ( like MS excel);
Calendar without comment ( only shift colur) for a large view of shifts
App Phone could be implemented with best grafics and colour, especially to improve the visibility of day's change.

Pros

Initial set-up was easy and the instructions to do so clear. The rosters can be set to cover a wide range of duty shifts, daily and weekly. The roster template set-up was simple and it is extremely easy to transfer to the Overview for use. Changes to the roster for holidays, rostered time off, sick leave etc. is very simple and can be added directly into the Overview. The reports available are clear and full and very good for Management purposes. The time clock log-in and log out is quick and simple.

Cons

The inability to select several staff members when adding time off, especially Statutory Holidays when not all staff have the time off on that day. Even though this may be done directly in the Overview it would be quicker and easier to do as a once only action in the Add Time Off function.

Pros

The ease of use for staff, and the fact that i can print out reports easily .

Cons

can be a little complicated to use at first i prefer a hard instruction booklet

Pros

We have tried a couple of apps that are tied in to our epos system and our HR Training software, but Findmyshift is far more focused and allows managers and employees to effectively manage their work patterns.

Cons

Even though we have access to other staff scheduling apps for free, we have chosen to pay for this better system, it is however, not cheap.

Pros

the ease of use and the simplistic view changed how we organise everything, it was what was missing in terms of integrating it into our organisation

Cons

i would prefer if there was just a dedicated timetable section and all other data was stored separate

Pros

Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.

Cons

Not really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.

Pros

We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

Cons

It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Pros

We love having access across our management team to the reporting features. It cuts our work time down dramatically being able to see all of our figures laid out.

Cons

Our staff find it difficult to use the app - most being quite young, won't open find my shift in a browser: they will go straight to the app. Even when opened in a browser, if they're using the mobile-site it is still not easy enough for them to see who is working and when. We also have a problem with the "reject shift" feature every time a new staff member starts with us: they tend to believe that working is optional as a result of seeing the option.

Pros

The way the rota can be laid out by "facility" or, in our case, areas of our business makes it easy to see at a glance where people are, where there are short-falls and where people can be moved to help make the business run more smoothly.

Cons

The main area which I would love to see improved is calculating holiday pay. In particular, adding a holiday for a part-time user should be set to deduct holiday by default only for those days they would usually work - for example, someone who usually works Monday, Friday and Saturday should be able to be set as such so that holiday is deducted accordingly without having to manually change it. Also, someone who works varied hours should able to default to their average weekly number of hours deducted.
I also think that adding sick leave could be improved to not require removing from the rota first before adding the sick leave.
Adding time off generally also defaults to "Everyone" - it would be much better if it defaulted to blank and forced a selection before being able to apply such that people didn't accidentally add "Everyone".

Pros

The ability to access the software from anywhere with just a browser is the biggest plus for us. Clear easy to understand graphical interface goes a long way too. The support from FindMyShift has always been fast and helpful.

Cons

Sometimes screens can be a little 'busy' - for example the time off planner. However it is hard to think quite what could be done better - there is inherently a lot of information to display.

Pros

The accessibility of this software is one of the most important features for me. My staff use both the app and the website on their mobiles and tablets to access our rota to check their shifts, request holiday etc.

Cons

The way the software is currently setup its not possible to assign more than 1 rule to pay rates with makes my job more difficult when working out wages on days that attract 2 different levels of premium rates. For example paying someone an additional £1 per hour for working a night shift and also paying them an additional £1 per hour because that night shift was on a sunday or a bank holiday.

Pros

findmyshift is a friendly app with a very nice and easy to use interface where you can manage employees from anywhere and any device from your web browser.
allows real-time monitoring of employees either in a single company or in several at the same time. where you can monitor with your clock application the hours that employees are working and automatically generate automated reports to calculate payroll and manage costs.
very easy to program, we can manage perzonalizables database and configure reminders of daily changes, notifications by email, text messages or push notification.
As if that were not enough, it allows deducting personnel breaks and making smart calculations to generate a payroll.
and all this we can store it in a completely secure way in the cloud with backups.
findmyshift can use it totally free of charge up to 5 employees and provides us with enough documentation to see everything you can do. and with a very low price we can manage an unlimited number of employees, perfect for large companies and with several branches

Cons

It is very difficult to see something negative in this application, since it has several years in development and improvement.
the only negative would be his dependence on the Internet to manage. since if the Internet fails, we could have administrative control problems.
It should be developed in more languages.

Pros

The software is very user friendly for me and my work force and there is a smart phone app which also makes it more accessible for my staff. I find the reports which you can generate from the system very useful when translating my hours in to invoices for my customers.

Cons

(not really cons just suggestions)If you finish a staff member on your rota's, they cannot see old shifts. It would be handy to have two finish dates one so that they are not on the rota anymore and one so that you can't schedule them from that date onwards. For example, we also use the finish box for current staff as a reminder for when their SIA badge runs out and we can't schedule them without them having a badge to work not necessarily because they so not work for our company anymore, most of the time they still need to see past shifts or log on to help them do invoices.

Pros

Shared access, individual crew login, timesheets, facilities.....so much we love

Cons

Would love to see a better mobile app - perhaps that staff can use for timesheets?
Also, would love to be able to code time to a job (cost center)

Pros

We love the fact that you can add as many staff as necessary without paying per person, particularly as we use a wide database of freelance contractors, so we have may only use some of them on rare occasions yet we don't have to continually pay just to have their name sitting in the app.

Cons

The fact that you can't zoom in and out whilst viewing the calendar to be able to see several weeks at a time on screen.

Pros

ability to email and sms staff excellent.

Cons

Editing rota on mobile device not an option (useful for on the fly changes when administrator is not at desk.)
After selecting new date range, page goes to end of date range selected rather than start, so have to scroll up to continue making rota on most current date.
Apparent inability to make test or dummy rota other than using publish/unpublish function on live rota. We have complex shift patterns in order to try to give staff certain days off without this resulting in too many consecutive days worked before getting to those days off and it would be good to have a dummy rota to work on to see an overview of potentially workable patterns before committing to live rota.

Pros

Web access makes it easy for multiple managers to access. Fairly easy to set-up, customisation of filed names and fairly simple to use.

Cons

Rows and columns don;t stay in alignment when scrolling. No easy way of inputting blocks of shifts. We have a 6 and 8 week rota system and have never managed to make the template bit work for us so we copy and paste lines for the year (takes about 3 days to programme half a years rota) / No edit or audit trail to see when a manager Added, moved or changed a shift. Awful interface on touch screen devices and the overview on mobile devices is no good for management purposes.

Pros

It is easy to use, easy to enter the schedule in and you don't have to follow an exact protocol for the times, etc. I like that I can email everyone at once right from the program, the templates make it convenient to add the schedule weeks in advance, I love the time off request feature, I like being able to change the font colors and the back ground colors. I also love that employees can check their schedules at home from their phones. No one can say they "looked at an old schedule" or didn't know about a shift because its all right there(unless you forget to publish a change...)

Cons

The color chart is hard to tell what color you are choosing.
I wish there were an option to "Publish all" So I don't have to highlight a week, then publish, then highlight another week, then publish, etc if I put 8 weeks of schedule in at once.
Its a little slow to save/publish

Pros

It's easy to use and has a lot of functions

Cons

I wasn't aware until trying other software products that findmyshift had a time-card function. So I would suggest somehow making users aware of these other functions. I'm not sure of the best way to do that - maybe a popup for managers every few logins so with different functions or tips?

Pros

We've been using findmyshift for years to manage the staff rota for our carehome. Being able to access it anywhere with an internet connection, make changes etc has been invaluable.

Cons

The holiday management within the software doesn't suit our industry very well, great for straightforward hourly rates for staff with hours that never change and where additional payments aren't a consideration but doesn't account for the fact that employees must be paid an average wage for their time off taking into account regular overtime, flat rate bonuses for shifts etc. As such, i need to keep a separate spreadsheet for this.