Findmyshift Reviews

Ability to use it anywhere anytime, ease of use. Ability to communicate with staff members and trace all updates and changes

Its incompatibility with Apple devices. Makes it difficult to make changes on the move sometimes and it isn't always easy to use with touch screen

That we can use the roster and the timesheet within the same program.

When staff take a break, the timesheets don't advise what time the break was taken or when the staff member clocked back on.

I can chose to use the different features or not. Affordable.

Did take a bit to get the hang of the rostering of times and tasks. (but I am old school). Font of default print outs too small to display on one page as there are so many spaces in report so I always export data to an excell document.

Findmyshift helped us to organise staff during our most busy period where there was a lot of different roster. It would be an admin nightmare to do it all manually so Findmyshift saved us a lot of time and hassle.

I did find it a bit glitchy when it came to timesheets and then being able to download staff hours in order to enter it into our payroll system. I had to manually work out people's hours, but this could have been user error.

User Friendly and it does the job very efficiently.

There is nothing bad about this app so far.

Facility to use. Simple for the employees too.

set up a new rota. It would be great to have a template

Easily accessible online on mobile devices. Simple to use. My roster is dynamic and I make changes almost daily. This software allows me to keep all my staff in the loop.

So far I have no complaints. The software allows me to get my job done. My staff are content.

Ease of use and simple access for all my team

Cost compared to other similar products

Planning shifts in advance has proved a great advantage. Allowing staff to plan their week around their shifts resulting in less time missed due to appointments.

Using any new software is a challenge. We found it easy to add staff and information and once the shifts were mastered it runs smoothly. Having additional departments on separate rotas would be an advatage.

Online tutorials are good but you need to set the time aside to work through as they can be long winded.
Easy to set up locations, employees and the copy and paste facilities are excellent. What use to take at least two days to complete now takes half a day.
Like the ability to see multiple weeks alongside each other.
Client decides how long they want to use the system for rather than being tied into software agreements that do not work for the client.

Find it over complicated to set the client charge out rate so cannot use the reports as we would like.

Web based - and easy for staff to log in

Adding exceptions to pay rates, take's me a while.

We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

I wanted a system that was accessible to staff but which also let me budget for each event, as this was an area where we had historically overspent. It also helps me track holidays and time in lieu, which was almost impossible in our old system. It also lets me check staff availability way ahead without having to resort to complicated texts / whats app groups and emails. I have now introduced our volunteers to it and time sheets which will again save so much time and money.

I have not yet learned how to clarify on booking a staff member on which pay rate they are on. Eg staff are standard rate or Duty manager rate for that shift. It is in the back under pay, but I don't know how to clarify what they are on for that particular shift which in turn makes it not work for payroll.

This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.

I would like time off requests to be easier for staff to use.

We love the fact that you can add as many staff as necessary without paying per person, particularly as we use a wide database of freelance contractors, so we have may only use some of them on rare occasions yet we don't have to continually pay just to have their name sitting in the app.

The fact that you can't zoom in and out whilst viewing the calendar to be able to see several weeks at a time on screen.

Web access makes it easy for multiple managers to access. Fairly easy to set-up, customisation of filed names and fairly simple to use.

Rows and columns don;t stay in alignment when scrolling. No easy way of inputting blocks of shifts. We have a 6 and 8 week rota system and have never managed to make the template bit work for us so we copy and paste lines for the year (takes about 3 days to programme half a years rota) / No edit or audit trail to see when a manager Added, moved or changed a shift. Awful interface on touch screen devices and the overview on mobile devices is no good for management purposes.

We've been using findmyshift for years to manage the staff rota for our carehome. Being able to access it anywhere with an internet connection, make changes etc has been invaluable.

The holiday management within the software doesn't suit our industry very well, great for straightforward hourly rates for staff with hours that never change and where additional payments aren't a consideration but doesn't account for the fact that employees must be paid an average wage for their time off taking into account regular overtime, flat rate bonuses for shifts etc. As such, i need to keep a separate spreadsheet for this.

Can do monthly salary summation, unlike a lot of software which default to a weekly view for shift workers.

Companion phone app not great. Web version works well though.

Simple to access and use. Mobile access for all users. Easy to edit and change. Access from anywhere

Could be a little more intuitive. Repeating different individual rota every few weeks or months does not seem possible.

The reports that are available along with the additional facilities that can be added to each individual shift for each individual employee. Being able to attach all our employees details and information is also beneficial to us. Being able to input an hourly rate is also a factor which we like as it allows us to use this against our payroll system.

I don't really like and am not 100% keen on the fact that there is so separation within the employees and that you can't separate them in departments or different locations. what is also different is cross referencing an employee that is based at one location but covers a shift at a different location, the only way in which we could do this was by colour coding which doesn't clarify specifically what location on the final report.

Great flexibility between facility view and staff view. Different filters and preset filters allow me to tailor rota for different areas in hospital. Product support is excellent. New features added regularly.

I haven't managed to coordinate our leave cycle which runs from 1 April to 30 March with the leave reports which appears to take annual allowance from 1 Jan-31 Dec. It might be possible but haven't found feature yet.

Ease of use for both desktop and mobile app. being able top control costs by comparing previous weeks . Saves a lot of time. speeds up payroll.

hard to fault. sometimes get tripped up by entering a pm instead of an am.As I am not that tech aware. I am only discovering how powerful the software really is at my own pace , so if there was a prompt function to ask "why not try this feature" or "do this it will give you this benefit", that would speed up my knowledge and give me more return on my investment

It just fitted in with our team and the way we work!

until we realised the "make changes before publishing" it was a bit tough ...

Our service group uses Findmyshift for scheduling multiple engineers - changes are constantly made throughout the day and by different individuals logged in at all times. The ability to make changes with instant updates and allow everyone to access via phones and web as well as advance scheduling is extremely beneficial - I would never want to be WITHOUT Findmyshift!

We would like the ability to select multiple resources, type one thing, and have it populate to all cells, but that is more of a recommended preference than an issue with the program.