IBM Connections Reviews

IBM Connections

Enterprise knowledge sharing platform

4.6/5 (8 reviews)
Carlos P.

Keeps you in constant communication with your work team

Used Daily for 2+ years
Reviewed on 4/27/2019
Review Source: Capterra

It is an excellent tool when you need to lighten and improve the working environment, has meant for us a better integration of staff in their different areas, without vertical relationships only support and collaboration we have achieved in this space.

Pros

One of the features that stand out about this software is that it is not very eye-catching and yet it contains all the functions and tools to enhance and boost teamwork. At the platform level generates a communication space like a social network but business, with different channels of communication, messaging, creating communities to work on your projects or departments, are features that can be customized without problem according to your needs. In addition, you will have additional integration options from IBM.

Cons

The import and export of data tends to be a bit clumsy, it must be more fluid so that the information is available at the required time without setbacks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Aymara P.

Ideal for collaboration and information sharing

Used Daily for 1+ year
Reviewed on 4/4/2019
Review Source: Capterra

We started using IBM connections when I started in this company and I did it to break down communciational and even hostile barriers between the different administrative departments and substantive areas. IBM made the task a meeting place where workers not only collaborated with work information but also contributed with internal corporate aspects such as change of image, organization of events of different work teams, this had a positive impact on the rest of the activities of the company with positive results in their work performance and efficiency.

Pros

It is a kind of corporate social network, which I like because it creates a pleasant and relaxed working environment, however it is also a platform with very powerful tools for collaboration and communication, you can interact in forums, blogs, instant messaging, calendar, is very reliable in all these aspects to build planning strategies.

Cons

Being a social-business tool, managers must be careful that it does not become a leisure space, the administration must be based on the principles and values of the company. Since it can be a useful tool with great impact

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Saskia C.

The social network of collaborative work

Used Daily for 1+ year
Reviewed on 4/12/2019
Review Source: Capterra

We use this platform as a social network, in our department we are about 10 journalists and we stay communicated through this space, we organize and share information with other journalists from other companies, photographers and graphic designers who help us with their work to complete our publications. It's instant communication that avoids having to wait hours or days for a response. We are aware that those who have programmed guidelines and that journalists are free is excellent and very useful.

Pros

Manage real-time communication with colleagues, share information, create communities with topics of interest, hold meetings remotely and chat for fast, real-time response. Technically has all the necessary functions to make communication flow and is a company recognized worldwide with an extraordinarily technical support.

Cons

Its installation and configuration is complex, but once there it's a wonder.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Verified Reviewer

HCL Conenctions is unique

Used Daily for 2+ years
Reviewed on 8/29/2019
Review Source: Capterra

I'm using Connections from years, before as user than also as admin and i could not imagine my working activity without it.

Pros

Connections is an unique collaborative platform that permit corporate environment to work and collaborate easly. Features like communities blogs and wikis are perfect to be self used managed and created by users. Now it was sold to HCL so i'm sure the development will go faster than ever. The future is bright !!

Cons

If i've to find a cons the architecture is not easy to be installed, mantained and user from the Admin side. you have to be skilled to work correctly.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Aurea luz R.

Different channels of communication, a single space to share

Used Daily for 1+ year
Reviewed on 5/4/2019
Review Source: Capterra

Initially we used the administrative departments to keep us in constant communication, then they were incorporating the rest of the company that made much more fluid processes and the execution of projects of the company, especially those related to movements and movement of assets.

Pros

Build your work environment with this platform, with the different functions and tools it gives you to communicate better with your colleagues and collaborate on common tasks and activities in the company, thus optimizing the exchange of information through blogs, chats, forums, libraries, among others. It is quite complete and perfectly functional for everyone in the company

Cons

It's a bit cumbersome to install and configure, but after that it was easy to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Verified Reviewer

An organizational solution, a virtual assistant at hand

Used Daily for 1-5 months
Reviewed on 11/26/2018
Review Source: Capterra

The operational areas always require constant supervision to verify performance, this current version that I managed allowed me to create a profile with my team of up to 25 people including me, and review the daily activity schedules.

Pros

It is a collaborative tool to configure mail services, agendas and document exchange to be edited as a team.
It works perfectly as a space where digital information is shared with the work team and at the same time verify who updates the documents and who does not.
It has complements and integrations that are adapted according to the type of assignment or task, and the type of person according to their performance.

Cons

I currently work with this program and there has been something that I do not like, in fact, the things that I do not understand I look for them in the main page of IBM or the online support contact. Until now I do not have something that I do not like.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Andrea G.

Maximum internal and external integration

Used Daily for 6-12 months
Reviewed on 5/24/2019
Review Source: Capterra

We use it to establish direct lines through different communication channels, blogs, social networks, forums, which we use in an integral way for the communicational development of our strategies. The ability to integrate is amazing, my team makes the most of all its functions, getting very good results in our audience.

Pros

Your team can be connected in its different areas and eliminate the communicational barrier, it is a pleasant space for work and for the development of creativity.

Cons

Complexity in configuration and installation

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Ely O.

The business social network

Used Weekly for 6-12 months
Reviewed on 2/21/2019
Review Source: Capterra

Having real-time communication with the rest of your co-workers is perfect, it avoids tedious meetings and makes you waste your time, that has been the best

Pros

It is a communication and collaboration software very complete, create your network of contacts to facilitate communication, schedule meetings, share documents and information, contains functions that let you plan and organize work in a calendar, there is no waste with this platform

Cons

It's hard to learn how to use it, and if you do not have a powerful computer, the computer may slow down

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10