Qualio

4.6 (100)
Life Sciences Quality Management and Compliance

Overall rating

4.6 /5
(100)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support Software
4.8/5

95%
recommended this app
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100 Reviews

Verified Reviewer
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The perfect system for startups and young organizations

Reviewed on 2019-01-17

Pros

I like the simplicity of the software, and the ease of configuration for the user. If a new document type is needed, it's literally just a few clicks away. I like the intuitive navigation and the ease of adoption by the end users.

Cons

At this time, the only place I can fault Qualio is in the data reporting capabilities. Running basics like how many open/closed NCRs or how many SOPs approved is fine, but without more capability built out, or an external API (like a BI report or crystal intelligence tool), I can't get to more data within records. I do know they are working on this however, and generally at the start up level, you're not yet in need of super detailed reporting within your QMS yet anyway. The basics they provide will more than get you off the ground!

Response from Qualio

An intuitive and simple interface is at the core of Qualio's software, so it's fantastic that you've really benefited from this. Thank you for your feedback on our data reporting capabilities too we are looking to rollout improvements to this functionality soon.

John
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Qualio helps lead the way through our MDSAP recertification audit.

Reviewed on 2022-02-01

Qualio serves as my document repository, my "source of truth" for all required records within our...

Qualio serves as my document repository, my "source of truth" for all required records within our 13485/MDSAP compliant QMS. Recertification was completed in 2021 and the auditor noted the speed with which all document records were presented, without a backroom runner!

Pros

Software is easy to use and navigate, and to train others to use at different levels.
Record and report output is quick and organized.

Cons

Software has presented with many fix opportunities. That said the Qualio team is quick to remediate bugs and provide module upgrades that address new user needs!

Response from Qualio

Hi John, congrats on your 13485/MDSAP recertification and we're ecstatic to hear positive feedback from your auditor as well!

Victoria
Overall rating
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A useful and up to date QMS for businesses of all shapes and sizes

Reviewed on 2023-08-03

Qualio acts as our eQMS and streamlines our audit trail, document management, and workflows As a...

Qualio acts as our eQMS and streamlines our audit trail, document management, and workflows As a company with employees working in various locations, it is easy to collaborate and find documents. Overall, I do like Qualio. I feel that with time the platform will become even more useful as more features are added.

Pros

I like how Qualio is constantly updating and improving. I particularly like how helpful they are with support, from webinars to onboarding support, you never feel lost of confused. Qualio does exactly what you need it to, and all the extra features are just really nice bonuses.

Cons

There is a learning curve to figuring out Qualio in the beginning. The platform looks pretty simple and basic. but when you try to start doing advanced actions I felt lost. There is a sandbox mode, which is good for playing and learning, but anything you create in the sandbox cannot be moved into your actual account.

Irma
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Needs basic improvements

Reviewed on 2022-01-27

Document Management works well

Document Management works well

Pros

Training process works well. The system can generate reports for each employee.

Cons

Change control and periodic review reports need improvement. I cannot generate proper reports that provide visibility of these processes. The change control report is less than acceptable. Please fix this.
I have explained this in the past.

Alternatives Considered

Document Control

Reasons for Switching to Qualio

Price

Response from Qualio

We appreciate your feedback regarding change control and periodic review reports and have provided this to our product team.

Judson
Overall rating
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Outstanding eQMS!

Reviewed on 2023-08-03

We control almost every aspect of our manufacturing business in Qualio along with our MES. We love...

We control almost every aspect of our manufacturing business in Qualio along with our MES. We love the system.

Pros

We easily pass cGMP complaince audits utilizing all features of Qualio. The ease of use and being able to quickly pull up any documents requested has impressed many auditors.

Cons

Initially the search feature was a bit clunky, but there has been improvements. No issues now.

Sharon
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great way to manage quality

Reviewed on 2023-08-08

Pros

Ease of use. Data storage. Ease of access

Cons

The document creation can be improved...

Halyna
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Qualio customer review.

Reviewed on 2023-08-08

Qualio is much better if compared to HQMS. Since we have Qualio we never had an issue finding the...

Qualio is much better if compared to HQMS. Since we have Qualio we never had an issue finding the information in our Quality System.

Pros

Easy to follow the directions, and create new procedures, forms, and events. Easy to find any information, approve, and review the documents.

Cons

It is hard to create forms in Landscape format (especially if you want the form to be on one page), not possible to play with font.

jocelyn
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Not efficient to run report

Reviewed on 2023-08-08

Fair

Fair

Pros

It documented all the changes and updates.

Cons

Can't run report or easy access to report even though the data are in Qualio. Will be great if user can run a table report and export the information into excel sheet.

Caldin
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best eQMS

Reviewed on 2023-08-04

It's the best eQMS I have used so far

It's the best eQMS I have used so far

Pros

The access controls , events segmentation and the audit trail feature.

Cons

It could be better for each lauch train to have an independent industry centric webinar for trainings

Adrianna
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

An Amazing Training tool

Reviewed on 2023-08-08

Pros

The ease of having all of my training documents in one location for my organization

Cons

Not Applicable, I Have not experienced any issues

Donna Lee
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Medical Device/Pharma CRO

Reviewed on 2022-02-08

Pros

This software is easy to use, intuitive, and straight forward. the search functions work well. The dash board is comprehensive and is critical is assessing status of activities.

Cons

The inability for a manger (such as myself) to have visibility to my direct reports training status as well as the status of other assigned activities for items that I have to manage. Our Quality group has full access but there is no intermediate option to control access to certain areas while allowing operational managers to be able to manage applicable information. So I have to resort to asking QA "where is this SOP in the approval process" , "who's training is outstanding", or " who started the draft version for a SOP?" etc. Since we are so restricted, it hurts work flow. Another layer, just below full access, to allow us to manage our over arching responsibilities, would be helpful.

Response from Qualio

Hi Donna, thanks so much for your detailed review and insightful feedback regarding access control. This feature is in progress and we've relayed these details to our product team.

Thomas
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Qualio user

Reviewed on 2022-02-02

Very positive experience using Qualio. Qualio does offer weekly webinar trainings on many of the...

Very positive experience using Qualio. Qualio does offer weekly webinar trainings on many of the useful features. Qualio is easy to navigate.

Pros

Qualio is very customizable. We have built our QMS using Qualio and being that it is cloud based it is available in house or remotely. Documents are easily shared with other members of the team. The support staff at Qualio is outstanding.

Cons

I feel if Qualio had a bulk download feature where you are able to do a download of all of the documents to a secondary location for data redundancy, that would be helpful. Currently you can download the documents, but is is a single download, and not the entire QMS.

Response from Qualio

Hi Thomas, thank you for your wonderful review and we're so happy to hear you're enjoying Qualio's customizable features and easy navigation. We're sharing your feedback regarding bulk downloads to our product team.

Gareth
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very efficient, user friendly tool for our QMS

Reviewed on 2022-02-08

Fantastic, coming from older clunky more expensive QMS at other Pharma companies, Qualio was a...

Fantastic, coming from older clunky more expensive QMS at other Pharma companies, Qualio was a breath of fresh air.

Pros

The workflows are very intuitive and with basic training a new user can navigate very easily.

Cons

There is huge potential within Qualio to add on things like calibration management or Internal audits management. So it would be great to see additional modules / use cases added.

The ability to integrate with other systems is not very visible.

Response from Qualio

Hi Gareth, thank you for your review and we're glad to hear Qualio has been efficient and easy to use thus far! We appreciate this insightful feedback and have shared with our product team.

Bastien
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Qualio for the win !

Reviewed on 2022-01-27

We transitioned from a paper qms to Qualio and we save so much time for archiving, tracking and...

We transitioned from a paper qms to Qualio and we save so much time for archiving, tracking and finding documents !
It is also much more easy and efficient to update documents.

Pros

Very nice users interface
Easy to use
contains mostly everything we need for an eQMS
review and approval process flows well

Cons

- it would be nice if the NCR and CAPA module could be linked to in documents (hyperlink)
- Currently the comments can only be placed at the end of each document section, however if a section is long it is not the most efficient way to put comment. Comment applicable directly to the text would be ideal.

Response from Qualio

Bastien, we love to hear that you were able to successfully transition from paper to Qualio's eQMS! We appreciate the detailed feedback and have passed this along to our product team.

Melanie
Overall rating
  • Industry: Research
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great software for Required Training

Reviewed on 2022-01-27

I use Qualio daily to sign off on required training provided by my employer. It is easy to use and...

I use Qualio daily to sign off on required training provided by my employer. It is easy to use and find documents.

Pros

Qualio is very easy to navigate. The library of stored documents is easy to find. The main tab showing your assigned tasks on the homepage is a nice feature.

Cons

N/A Very easy to use and find documents in the library.

Inge
Overall rating
  • Industry: Research
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good software for keeping up to date with documentation

Reviewed on 2022-02-04

Easy to use. Easy to find documents that you are looking for with search function

Easy to use. Easy to find documents that you are looking for with search function

Pros

Training and searching, ease of finding and dowloading forms

Cons

I am not sure what liked least as for what ever I am using it it is doing a good job.

Response from Qualio

Hi Inge, we're happy to hear that Qualio is meeting all your needs and more! Thank you for your input.

Bonnie
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Qualio review

Reviewed on 2023-08-03

Our company loves that the training of our entire company Nationwide can train all at once without...

Our company loves that the training of our entire company Nationwide can train all at once without having to use a separate program

Pros

Getting used to this system was a challenge. But once I learned to navigate it became quite easy. I love that this program works as Quality should and is always improving.

Cons

The fact that I can not archive and retrieve expired supplier documents

Sasiporn
Overall rating
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Always support, continuous improvement and system is really easy to use

Reviewed on 2023-08-12

Pros

flexible, able to customize as per company's requirments.

Cons

document editable format is still have some limit function

Theo
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very user friendly

Reviewed on 2020-04-07

So much better than a paper-based doc control system; it's faster, everything is tracked within the...

So much better than a paper-based doc control system; it's faster, everything is tracked within the system and a lot less work!

Pros

The user interface for this program is great, it's all around super easy to use (much more so than other EQMS systems I've used). I love that it's web-based which is great when you're working from home. It's simple to navigate the program and creating, reviewing and approving documents is relatively painless.

Cons

I only wish there were more options for tables when creating a form or worksheet; there are limited features when adding tables but I've been able to work around some of the limitations by creating a table how I want it in Microsoft Word and then copy/pasting the image into Qualio.

Response from Qualio

Thanks for the review and product feedback, Theo! We'll get this to our product team to review. So glad you've had a great experience so far!

Andrew
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to use and implement eQMS

Reviewed on 2020-04-30

Qualio team was very supportive with the transition to an eQMS system.

Qualio team was very supportive with the transition to an eQMS system.

Pros

- Qualio team was awesome helping us migrate to their system
- streamlined employee quality training, SOPs, and overall QMS efficiency
- clear audit trail for signatures and approvals
- east to navigate and simple interface

Cons

- none thus far, we continue to find more and more value from this eQMS system

Response from Qualio

Thanks for the review, Andrew! So happy to hear you've enjoyed your experience so far.

Peggy
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

User

Reviewed on 2023-08-14

Pros

The plamform is simple. It can be sorted and search by keyword. Any new training, it will release letter to inform users.

Cons

1) Training vedio can not be watched in the platform.2) CAPA creation is make by special users. When I use VeevaVault before, it can be created by any users.3) For almorst due training, I do not see the reminder letters. (maybe I missed them.)

Riikka
Overall rating
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Extremely satisfied with Qualio

Reviewed on 2023-08-04

Overall very satisfied

Overall very satisfied

Pros

The whole management of quality system became so pleasant with Qualio compared to manual QMS. All the way from the purchase to implementation to going live all the needed support was available.

Cons

The process of implementing experienced some hick-ups with Qualio's change of employees... Document creation and management is still a bit non-optimal because text modification as in e.g., Microsoft Word is quite limited

Verified Reviewer
Overall rating
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Easy system for compliance documents

Reviewed on 2018-03-08

Pros

Retrieval of documents is easy, system is appropriate for a small company but also scalable as the company grows.

Cons

I've had no issues with the system. Some colleagues consider that more flexibility regarding usage is necessary.

Response from Qualio

Thank you for your feedback it's great to hear that you've benefited from Qualio's scalability and aren't experiencing any issues. We're always working to improve the QMS, so incorporating more flexibility is something we'll be advancing our systems with in the future.

Peter
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Qualio at Arovella Therapeutics

Reviewed on 2022-01-27

Pros

The modularised way that Qualio prepares templates really helped with the transition of our exiting documentation. I like how it uses tags to categorise specific document groups which can then be set for specific job roles. I also like the training options and overview.

Cons

There are some font and text options that could be improved.

Response from Qualio

We are happy to hear that you were able to smoothly transition existing documentation with Qualio! Thank you for your feedback.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Qualio to manage SOP DOP

Reviewed on 2023-08-21

Used for Documents Controlling and ISO certificates management. Train all the users on SOP and DOP...

Used for Documents Controlling and ISO certificates management. Train all the users on SOP and DOP through Qualio

Pros

Document Control is at best. We can easily manage documents version in with version history.

Cons

When you see version difference, it sometimes show html code level changes of document, which looks irritate.